1997 Buick Regal Owner's Manual - Page 398

For prompt assistance, please have the following information available to give Customer the Assistance Representative: 0 Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contactingBuick, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step Onefirst if you have a concern. Your name, address, home andbusiness telephone numbers 0 Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) a Dealership name and location 0 Vehicle delivery date and present mileage 0 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf,hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Buick by dialing: 1-800-83-BUTCK. (TTY users in Canada can dial 1-800-263-3830.) Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Buick, address your inquiry to: Buick Motor Division Customer Relations Center 902 E. Hamilton Avenue Flint, MI 48550 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7