2010 Buick LaCrosse Owner's Manual - Page 185

Infotainment System Tips and Troubleshooting Chart (cont'd) Problem The auxiliary source is running but there is no picture or sound. Recommended Action Check that the RSE video screen is in the auxiliary source mode by pressing the AUX button on the remote control. Check the auxiliary input connections at both devices. Check for obstructions, low batteries, reception range, and interference from cellular telephone towers or by using a cellular telephone in the vehicle. Check that the headphones are on correctly using the L (left) and R (right) on the headphones. Check that the headphones are positioned properly with the headband across the top of the head. See your dealer/retailer for assistance. Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the remote control. 6-41 DVD Display Error Messages The DVD display error message depends on which radio the vehicle has. The video screen may display one of the following: Disc Load/Eject Error or Mechanical Error: There are disc load or eject problems. Disc Format Error or Unknown Format: The disc is inserted with the disc label wrong side up, or if the disc is damaged. Disc Region Error or Disc Error: The disc is not from a correct region. No Disc Inserted: No disc is present when the Z EJECT or MEM/DVD/AUX button is pressed on the radio. Sometimes the wireless headphone audio cuts out or buzzes. I lost the remote and/or the headphones. The DVD is playing, but there is no picture or sound.