2010 Buick LaCrosse Owner's Manual - Page 400

12-12 Customer Information Gather the following information: . If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to police and other parties involved in the crash. For emergency towing see What Will You See After an Airbag Inflates? on page 2‑30. Driver's name, address, phone number Driver's license number Owner's name, address, phone number Vehicle license plate Vehicle make, model and model year Vehicle Identification Number (VIN) Insurance company and policy number General description of the damage to the other vehicle Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, . . . . . . . Choose a reputable repair facility that uses quality replacement parts. See "Collision Parts" earlier in this section. If the airbag has inflated, see What Will You See After an Airbag Inflates? on page 2‑30.