2013 Buick LaCrosse Owner Manual - Page 388

13-8 Customer Information driven. Assistance is also given when the vehicle is stuck in sand, mud, or snow. . Buick and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. Services Specific to Canadian-Purchased Vehicles . Services Provided . Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given. Emergency Tow from a Public Road or Highway: Tow to the nearest Buick dealer for warranty service, or if the vehicle was in a crash and cannot be Flat Tire Change: Service to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty. Battery Jump Start: Service to jump start a dead battery. Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Interruption Benefits and Assistance: Must be over 250 kilometers from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment. . . . . Services Not Included in Roadside Assistance . Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting, or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway. . . . .