1993 Cadillac Eldorado Owner's Manual - Page 372

Eligibility is limited by vehicle age/mileage, on the component involved and other factors. For further information concerning the program, your localBBB or call call 1-800-955-5100 the toll-free number your nearestBBB. You may also call the for of Cadillac Consumer Assistance Center. "Thisprogram may not be available in all states, depending state law. (Canadian on owners should refer to the Canadian Warranty Booklet). General Motors reserves right to change eligibility limitations andlor to discontinue its participation in this program. first a claim with file BBB AUTO LINE before resorting to state ogerated procedures (including court). * * Some states may require that you REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle a defect which could cause has a crash o could cause r injury or death, you should immediately inform the National Highway Traffic Safe Administration (NHTSA), in addition to notifying General Motors. If NHTSAreceives similar complaints, it open an investigation, andit finds that may if a safety defect exists in group of vehicles, it may order recall and remedy campaign, a a However, NHTSA cannot become involved in individual problems between you dealer, or General Motors. To contact NHTSA,youmayeithercalltheAutoSafetyHotlinetoll-Freeat 1-800424-9393 (or 366-0123 in the Washington, D.C. area) or write to NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from the Hotline. REPORTING SAFETY DEFECTSTO THE CANADIAN GOVERNMENT If you live in Canada, you believe that your vehicle a safety defect, you should and has immediately notify Transport Canada, in addition to notifying General Motors of CanadaLtd. You may writetoTransportCanadaat Box 8880, Ottawa,Ontario K1G 352. REPORTING SAFETY DEFECTSTO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us. Please call us at our Consumer Relations Center, 1-800-458-8006, or in Canada call, 1-800-263-3777, (English) or 1-800-263-7854 (French), or write: Cadillac Motor Car Division, Consumer Relations Center, 2860 Clark Avenue Detroit, I 48232. M 6