1994 Cadillac Fleetwood Owner's Manual - Page 368
1994 Cadillac Fleetwood Manual
Page 368 highlights
1OWNER ASSISTANCE This section will explain how contact Cadillac you need assistance.It also tells to if you how to obtain service publicationsand how to report any safety defects. This section includesthe following: Customer Satisfaction Procedure Customer Assistancefor HearinglSpeech. Impaired State Warranty Enforcement Laws Programs Beyond The Warranty Period Special Policy Adjustment Central Office Addresses MediatiodArbitration Program Reporting Safety Defects Product Service Publications (PSPs) Owner's Manuals and Service Manuals CUSTOMER SATISFACTION PROCEDURE F 1