1996 Cadillac DeVille Owner's Manual - Page 330
1996 Cadillac DeVille Manual
Page 330 highlights
For prompt assistance, please have following the information availableto give the Customer Assistance Representative: Your name, address, homeand business telephone numbers Vehicle Identification Number (Thisis available from the vehicle registration or title, the plateat or the top left of the instrument panel and visible through the windshield.) Dealership name and location a Vehicle delivery date and present mileage Refer to your Warranty and Owner Assistance GM Information booklet for addresses of Canadian and Overseas offices. When contacting Cadillac, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That i why we suggest you follow Step One first you have a if concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or ("Ys), speech-impaired and who use Text Telephones Cadillac hasTTY equipment available at Customer its with Assistance Center. Any TTY user can communicate Cadillac by dialing: 1-800-833-CMCC. (TTY users in Canada can dial 1-800-263-3830.) Nature of concern We encourage you to call us so we can giveyour inquiry prompt attention. However, you wish to write if Cadillac, write to: Cadillac Customer Assistance Center Cadillac Motor Car Division 30009 Van Dyke P.O. Box 9025 Warren, MI 48090-9025