1998 Cadillac Eldorado Owner's Manual - Page 350

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Refer to your Warrantyand Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Cadillac, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step Onefirst if you have a concern. Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Cadillac, address your inquiry to: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 436004 Pontiac, MI 48343-6004 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC. (TTY users in Canada can dial 1-800-263-3830.) 7-4