2004 Cadillac CTS Owner's Manual - Page 418

Roadside Service Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Cadillac Roadside Service® can be reached by dialing 1-800-882-1112, 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation and for a nominal charge if the Cadillac is no longer under warranty. Roadside Service is available only in the United States and Canada. Cadillac Owner Privileges™ Roadside Service provides several Cadillac Owner Privileges™ at "no charge," throughout your Cadillac Warranty Period - 48 months/50,000 miles (80 000 km). Emergency Road Service is performed on site for the following situations: Towing Service Battery Jump Starting Lock Out Assistance Fuel Delivery Flat Tire Change (Covers change only) Trip Interruption - If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals and rental car. 7-6