2004 Cadillac CTS Owner's Manual - Page 419

Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Roadside Service for the Hearing or Speech Impaired Roadside Service is prepared to assist owners who have hearing difficulties or are speech impaired. Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the Roadside Service Center. Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-888-889-2438 - daily, 24 hours. Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. An experienced Roadside Service Advisor will assist you and request the following information: • A description of the problem • Name, home address, home telephone number • Location of your Cadillac and number you are calling from • The model year, Vehicle Identification Number (VIN), mileage and date of delivery 7-7