2004 Cadillac DeVille Owner's Manual - Page 405

Section 7 Customer Assistance and Information Reporting Safety Defects ...7-10 Reporting Safety Defects to the United States Government ...7-10 Reporting Safety Defects to the Canadian Government ...7-10 Reporting Safety Defects to General Motors ...7-11 Service Publications Ordering Information ...7-11 Customer Assistance and Information ...7-2 Customer Satisfaction Procedure ...7-2 Online Owner Center ...7-3 Customer Assistance for Text Telephone (TTY) Users ...7-4 Customer Assistance Offices ...7-4 GM Mobility Program for Persons with Disabilities ...7-5 Roadside Service ...7-6 Courtesy Transportation ...7-7 Vehicle Data Collection and Event Data Records ...7-9 7-1