2004 Cadillac Escalade EXT Owner's Manual - Page 231

Problem In auxiliary mode, the picture moves or scrolls. The language in the audio or on the screen is wrong. The remote control does not work. Recommended Action Check the auxiliary input connections at both devices. Change the Video Format to PAL or NTSC. Check the audio or language selection in the main DVD menu. Check to make sure there is no obstruction between the remote control and the infrared window located below the video screen. Check the batteries to make sure they are not dead or installed incorrectly. Check to make sure the parental control button has not been activated. (The power indicator light will flash if parental control is active.) Problem After stopping the player, I push Play but sometimes the DVD starts where I left off and sometimes at the beginning. The auxiliary source is running but there is no picture or sound. My disc is stuck in the player. The Load/Eject button does not work. Recommended Action If the stop button was pressed one time, the DVD player will resume playing where the DVD was stopped. If the stop button was pressed two times the DVD player will begin to play from the beginning of the DVD. Check that the DVD player is in the auxiliary source mode. Check the auxiliary input connections at both devices. Turn the DVD power off, then on and press the Load/Eject button on the DVD player. Do not attempt to forcibly remove the disc from the DVD player. This could permanently damage the disc and DVD player. 3-89