2007 Cadillac STS Owner's Manual - Page 533

Cadillac Technician Roadside Service (U.S. only) Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. A dealer technician will travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Calling for Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Service Representative: • A description of the problem • Name, home address, home telephone number • Location of your Cadillac and number you are calling from • The model year, Vehicle Identification Number (VIN), odometer reading, and date of delivery While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. In the United States or Canada, customers call Roadside Service: 1-800-882-1112. Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-888-889-2438 - daily, 24 hours. 533