2010 Cadillac Escalade Owner's Manual - Page 278

Tips and Troubleshooting Chart Recommended Action The ignition might not be turned ON/RUN or in ACC/ACCESSORY. The picture does not fill the Check the display mode screen. There are black settings in the setup menu borders on the top and by pressing the display bottom or on both sides or menu button on the remote it looks stretched out. control. In auxiliary mode, the Check the auxiliary input picture moves or scrolls. connections at both devices. The remote control does Check to make sure there not work. is no obstruction between the remote control and the transmitter window. Check the batteries to make sure they are not dead or installed incorrectly. Problem No power. Tips and Troubleshooting Chart (cont'd) Problem After stopping the player, I push Play but sometimes the DVD starts where I left off and sometimes at the beginning. Recommended Action If the stop button was pressed one time, the DVD player resumes playing where the DVD was stopped. If the stop button was pressed two times the DVD player begins to play from the beginning of the DVD. Check that the RSE video screen is in the auxiliary source mode. Check the auxiliary input connections at both devices. Check for obstructions, low batteries, reception range, and interference from cellular telephone towers or by using a cellular telephone in the vehicle. Check that the headphones are on correctly using the L (left) and R (right) on the headphones. The auxiliary source is running but there is no picture or sound. Sometimes the wireless headphone audio cuts out or buzzes. 4-86