2014 Cadillac CTS Owner Manual - Page 209

Infotainment System . 7-19 The disc is dirty, scratched, wet, or upside down. The air is very humid. If so, wait about an hour and try again. There was a problem while burning the disc. The label is caught in the CD/ DVD-A player. . . The CD/DVD player does not support the playback of DVD video discs. If a DVD video disc is inserted into the player, the radio displays "Read Error Please Check Disc" and ejects the disc. Care of CDs and DVDs If playing a CD/DVD, the sound quality can be reduced due to disc quality, the method of recording, the quality of the music that has been recorded, and the way the disc has been handled. Handle discs carefully. Store CDs and DVDs in their original cases or other protective cases and away from direct sunlight and dust. The CD/ DVD player scans the bottom surface of the disc. If the surface of a disc is damaged, such as cracked, broken, or scratched, the disc may not play properly or not at all. Do not touch the bottom side of a disc while handling it; this could damage the surface. Pick up discs by grasping the outer edges or the edge of the hole and the outer edge. If the surface of a disc is soiled, take a soft, lint-free cloth or dampen a clean, soft cloth in a mild, neutral detergent solution mixed with water, and clean it. Make sure the wiping process starts from the center to the edge. Care of the CD/DVD Player Do not add a label to a disc; it could get caught in the CD/DVD player. If a label is needed, label the top of the recorded disc with a marking pen. The use of disc lens cleaners for discs is not advised, due to the risk of contaminating the lens of the disc optics with lubricants internal to the CD/DVD player mechanism. . If the disc is not playing correctly, for any other reason, try a known good disc. If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem. CD/DVD Player The infotainment system's CD/DVD player can play audio discs and MP3 discs. Discs that are 8 cm (3 in) in diameter will not work in the CD/ DVD player.