1994 Chevrolet Camaro Owner's Manual - Page 260

1994 Chevrolet Camaro Manual

Page 260 highlights

Customer Assistance Information of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Mexico, call (525) 254-3777. In Puerto Your satisfaction and goodwill are Rico or U.S. Virgin Islands, call important to your dealer and Chevrolet. 1-809-763-1315. In all other overseas Normally, any concern with the sales locations, contact GM lnternational transaction or the operation of your Export Sales in Canada by calling vehicle will be resolved by your 1-905-644-4 I 12. dealer's Sales or Service Departments. Sometimes, however, despite the For prompt assistance, please have the best intentions of all concerned, following information available to give misunderstandings can occur. If your the Customer Assistance Representative: concern has not been resolved to your Your name, address, home and satisfaction, the following steps should business telephone numbers be taken: 0 Vehicle Identification Number (This is STEP ONE: Discuss your concern with a available from the vehicle registration member of dealership management. or title, or the plate attached to the left Normally, concerns can be quickly top of the instrument panel and visible resolved at that level. If the matter has through the windshield.) already been reviewed with the Sales, Dealershipnameandlocation Service, or Parts Manager, contact the owner of the dealership or the General Vehicle delivery date and present Manager. mileage STEP TWO:If after contacting a 0 Nature of concern member of Dealership Management, it We encourage you to call the toll-free appears your concern cannot be resolved number listed previously in order to give by the dealership without further help, your inquiry prompt attention. However, contact the Chevrolet Customer if you wish to write Chevrolet, write to: Assistance Center by calling 1-800-222-1020. In Canada, contact GM Custumer satisfaction Procedure Chevrolet Customer Assistance Center P. 0. Box 7047 Troy, MI 48097-7047 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GMOverseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealership's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for the Hearing or Speech Impaired (TDD) To assist owners who have hearing difficulties, Chevrolet has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Chevrolet by dialing: I -800-TDD-CHEV (1-800-833-2438). (TDD users in Canada can dial 1-800-263-3830.) . . ,258

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292

Customer
Assistance
Information
Custumer satisfaction
Procedure
Your satisfaction
and
goodwill are
important
to
your dealer and Chevrolet.
Normally,
any
concern
with
the
sales
transaction
or
the
operation of your
vehicle
will
be
resolved by your
dealer’s Sales
or
Service
Departments.
Sometimes, however, despite
the
best
intentions of
all
concerned,
misunderstandings
can occur. If your
concern
has
not
been
resolved
to
your
satisfaction, the following steps should
be taken:
STEP
ONE:
Discuss
your
concern
with
a
member
of
dealership management.
Normally, concerns can be quickly
resolved at
that
level. If the
matter
has
already
been
reviewed
with
the Sales,
Service, or Parts
Manager, contact the
owner of the dealership
or
the
General
Manager.
STEP
TWO:
If after contacting a
member of Dealership Management,
it
appears
your
concern
cannot
be
resolved
by
the dealership without further help,
contact
the
Chevrolet
Customer
Assistance Center by calling
1-800-222-1020.
In
Canada, contact
GM
of Canada Customer
Assistance Center
in
Oshawa by calling
1-800-263-3777
(English) or 1-800-263-7854 (French).
In
Mexico,
call (525) 254-3777.
In
Puerto
Rico
or
U.S.
Virgin
Islands,
call
1-809-763-
13
15.
In all other overseas
locations,
contact
GM
lnternational
Export Sales
in
Canada by calling
For
prompt assistance, please
have
the
following information available to give
the Customer Assistance
Representative:
Your name, address, home and
business
telephone
numbers
0
Vehicle Identification Number (This is
available from
the
vehicle
registration
or title,
or
the
plate
attached to the
left
top of the
instrument
panel
and
visible
through
the
windshield.)
1-905-644-4
I
12.
Dealership name and location
Vehicle delivery date and present
0
Nature
of
concern
We encourage you to call
the toll-free
number
listed
previously
in
order
to
give
your
inquiry
prompt attention. However,
if
you
wish
to
write Chevrolet, write
to:
mileage
Chevrolet Customer Assistance Center
P.
0.
Box
7047
Troy,
MI
48097-7047
Refer to your
Warranty
and Owner
Assistance
Information
booklet for
addresses
of
Canadian
and
GM Overseas
offices.
When contacting Chevrolet, please
remember that
your
concern
will
likely
be resolved
in
the dealership, using
the
dealership’s facilities, equipment and
personnel.
That
is
why
we suggest
you
follow Step One first
if
you
have a
concern.
Customer
Assistance
for
the
Hearing
or
Speech
Impaired
(TDD)
To
assist owners who
have
hearing
difficulties,
Chevrolet
has
installed
special TDD (Telecommunication
Devices for the Deaf) equipment
at
its
Customer
Assistance
Center. Any
hearing or speech
impaired customer
who
has
access
to
a
TDD or a
conventional
teletypewriter
(TTY)
can
communicate with
Chevrolet by dialing:
(TDD users
in
Canada can
dial
I
-800-TDD-CHEV
(1
-800-833-2438).
1-800-263-3830.)
.
.
,258