1996 Chevrolet Cavalier Owner's Manual - Page 353

GM Participation in BBB AUTO LINE - Alternative Dispute Resolution Program* *This program may notbe available in al states, l depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right change eligibility to in limitations and/or to discontinue its participation this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, a situation if arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement or regarding vehicle repairs interpretation of the New Vehicle Limited Warranty. To assist resolving these in disagreements, Chevrolet voluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes between customers and automobile manufacturers. This program is available free of charge to customers who currently own lease aGM vehicle. or If you are not satisfied after following the Customer Satisfaction Procedure, you may contact BBB using the the toll-free telephone number, or them at the write following address: BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telenhone: 1-800-955-5100