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2002 Chevrolet Silverado 1500 Pickup Owner's Manual - Page 486

2002 Chevrolet Silverado 1500 Pickup Manual

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Section 8 Customer Assistance Information Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-10 8-10 8-11 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors 8- 8-1

Section	Page
2002 Chevrolet Silverado Owner's Manual	1
Copyright General Motors Corp. 2001	2
For Canadian Owners Who Prefer a French Language Manual	3
How to Use this Manual	4
Safety Warnings and Symbols	4
Vehicle Damage Warnings	5
Vehicle Symbols	5
Model Reference	7
Section 1 Seats and Restraint Systems	8
Seats and Seat Controls	9
Manual Front Seat	9
Manual Lumbar Control (If Equipped)	10
Power Seat(s) (If Equipped)	10
Power Lumbar Control (If Equipped)	11
Memory Seat (If Equipped)	12
Heated Front Seats (If Equipped)	12
Reclining Seatbacks	13
Head Restraints	14
Seatback Latches	15
Rear Seat (Extended Cab)	16
Folding the Rear Seat	16
Rear Seat (Crew Cab)	16
Safety Belts: They're for Everyone	17
Why Safety Belts Work	18
Here Are Questions Many People Ask About Safety Belts -- and the Answers	22
How to Wear Safety Belts Properly	23
Adults	23
Driver Position	23
Lap-Shoulder Belt	23
Safety Belt Use During Pregnancy	30
Right Front Passenger Position	31
Air Bag System	31
How the Air Bag System Works	33
Where are the air bags?	33
When should an air bag inflate?	35
What makes an air bag inflate?	35
How does an air bag restrain?	35
What will you see after an air bag inflates?	36
Air Bag Off Switch (Regular Cab and Extended Cab Models)	37
Servicing Your Air Bag-Equipped Vehicle	41
Adding Equipment to Your Air Bag-Equipped Vehicle	41
Center Passenger Position	42
Lap Belt	42
Rear Seat Passengers	43
Rear Seat Outside Passenger Positions (Extended Cab and Crew Cab)	43
Lap-Shoulder Belt (Extended Cab and Crew Cab)	44
Rear Safety Belt Comfort Guides for Children and Small Adults	47
Children	49
Infants and Young Children	49
Restraint Systems for Children	53
Where to Put the Restraint (Regular Cab Pickup)	56
Where to Put the Restraint (Extended Cab Pickup)	56
Where to Put the Restraint (Crew Cab Pickup)	57
Top Strap	58
Right Front Passenger Position Top Strap Anchor (All Models)	60
Rear Seat Top Strap Anchors (Extended Cab Models)	61
Rear Seat Top Strap Anchors (Crew Cab Models)	62
Lower Anchorages and Top Tethers for Children (LATCH System) (If Equipped)	63
Securing a Child Restraint Designed for the LATCH System	65
Securing a Child Restraint in a Rear Outside Seat Position (Extended Cab and Crew Cab)	66
Securing a Child Restraint in the Center Front Seat Position	69
Securing a Child Restraint in the Center Rear Seat Position (Extended Cab and Crew Cab)	69
Securing a Child Restraint in the Right Front Seat Position	72
Older Children	77
Safety Belt Extender	80
Checking Your Restraint Systems	80
Replacing Restraint System Parts After a Crash	80
Section 2 Features and Controls	81
Windows	82
Manual Windows	82
Power Windows (If Equipped)	83
Swing-Out Windows (Extended Cab)	84
Keys	85
Door Locks	87
Power Door Locks (If Equipped)	88
Programmable Automatic Door Locks (If Equipped)	89
Lockout Prevention	90
Child Security Locks (Crew Cabs) (If Equipped)	91
Keyless Entry System (If Equipped)	92
Operation	93
Remote Panic Alarm	93
Matching Transmitter(s) to Your Vehicle	93
Battery Replacement	94
Resynchronization	95
Rear Doors	95
Tailgate	96
Tailgate Removal	97
Theft	97
Key in the Ignition	98
Parking at Night	98
Parking Lots	98
Content Theft-Deterrent (If Equipped)	99
Testing the Alarm	100
Passlock	100
New Vehicle "Break-In"	101
Ignition Positions	101
Key Release Button (Manual Transmission)	103
Retained Accessory Power (RAP) (If Equipped)	103
Starting Your Engine	104
Automatic Transmission	104
Manual Transmission	104
Starting Your V8 Engine	104
Engine Coolant Heater (If Equipped)	105
To Use the Engine Coolant Heater	106
Automatic Transmission Operation	107
Tow/Haul Mode Selector Button (Automatic Transmission)	111
Manual Transmission Operation	112
Five-Speed (VORTEC 6000 V8 Engine)	112
Five-Speed (VORTEC 4300 V6 and 4800 V8 Engines)	113
Six-Speed (VORTEC 8100 V8 and DURAMAX_6600 V8 Engines)	114
Shift Speeds	116
Shift Light	117
Parking Brake	117
Shifting Into PARK (P) (Automatic Transmission Only)	118
Leaving Your Vehicle With the Engine Running (Automatic Transmission Only)	120
Torque Lock (Automatic Transmission)	120
Shifting Out of PARK (P) (Automatic Transmission Only)	121
Parking Your Vehicle (Manual Transmission Models Only)	121
Parking Over Things That Burn	122
Engine Exhaust	122
Running Your Engine While You're Parked (Automatic Transmission)	123
Manual Selectable Ride (If Equipped)	124
Locking Rear Axle (If Equipped)	125
Four-Wheel Drive (If Equipped)	125
Front Axle Locking Feature	125
Manual Transfer Case (If Equipped)	126
Automatic Transfer Case (If Equipped)	128
Shifting into 4HI or AUTO 4WD	130
Shifting into 2HI	130
Shifting into 4LO	130
Shifting Out of 4LO	131
Shifting into NEUTRAL	131
Shifting Out of NEUTRAL	132
Electronic Transfer Case (If Equipped)	132
Shifting from 2HI to 4HI	134
Shifting from 4HI to 2HI	134
Shifting from 2HI or 4HI to 4LO	134
Shifting from 4LO to 4HI or 2HI	134
Shifting into NEUTRAL	135
Shifting Out of NEUTRAL	135
QUADRASTEER_ (4WS) (If Equipped)	136
Car Washes for QUADRASTEER Equipped Vehicles	138
Horn	138
Tilt Wheel	139
Turn Signal/Multifunction Lever	139
Turn and Lane Change Signals	140
Turn Signal On Chime	141
Headlamp High/Low Beam Changer	141
Flash-To-Pass Feature	141
Windshield Wipers	142
Windshield Washer	142
Cruise Control (If Equipped)	143
Setting Cruise Control	144
Resuming a Set Speed	144
Increasing Speed While Using Cruise Control	145
Reducing Speed While Using Cruise Control	145
Passing Another Vehicle While Using Cruise Control	145
Using Cruise Control on Hills	145
Ending Cruise Control	145
Erasing Speed Memory	145
Exterior Lamps	146
Automatic Headlamp System	147
Lamps On Reminder	147
Daytime Running Lamps	148
Fog Lamps (If Equipped)	149
Auxiliary Roof Mounted Lamp Switch (If Equipped)	150
Cargo Lamp	151
Interior Lamps	151
Instrument Panel Brightness Control	151
Exit Lighting	151
Illuminated Entry	152
Front Reading Lamps (If Equipped)	152
Dome Lamps	152
Battery Run-Down Protection	152
Mirrors	153
Inside Day/Night Rearview Mirror	153
Electrochromic Inside Rearview Mirror with Compass and Temperature Display (If Equipped)	153
Temperature Display	154
Electrochromic Mirror Operation	155
Compass Operation	155
Compass Calibration	155
Compass Variance	156
Electrochromic Inside Rearview Mirror with Compass, Temperature Display and OnStar Controls (If Equipped)	157
Temperature and Compass Display	157
Electrochromic Mirror Operation	158
Compass Variance	158
Compass Calibration	159
Cleaning the Mirror	159
Outside Manual Adjust Mirrors	159
Camper-Type Outside Mirrors (If Equipped)	160
West Coast-Type Outside Mirrors (If Equipped)	160
Electric Outside Rearview Mirrors (If Equipped)	161
Convex Outside Mirror	161
Heated Outside Rearview Mirrors (If Equipped)	161
Storage Compartments	162
Glove Box	162
Center Overhead Console (If Equipped)	162
Installing a Garage Door Opener	162
Sunglasses Storage Compartment	164
Armrest Storage Compartment (If Equipped)	164
Center Console Storage Area (If Equipped)	165
Cupholders (If Equipped)	165
Tonneau Cover (If Equipped)	166
Ashtrays and Cigarette Lighter	168
Front Ashtray	168
Sun Visors	168
Accessory Power Outlets	169
OnStar System (If Equipped)	170
OnStar Services	171
OnStar System Limitations	173
The Instrument Panel - Your Information System	174
Instrument Panel Cluster	176
Speedometer and Odometer	177
Trip Odometer	177
Engine Hour Meter Display	177
Tachometer	177
Warning Lights, Gages and Indicators	178
Safety Belt Reminder Light	178
Air Bag Readiness Light	179
Air Bag Off Light	180
Voltmeter	181
Shift Light (If Equipped)	182
Brake System Warning Light	183
Anti-Lock Brake System Warning Light	184
Low Traction Light (If Equipped)	184
Traction Off Light (If Equipped)	185
Engine Coolant Temperature Gage	186
Transmission Temperature Gage (If Equipped)	186
Malfunction Indicator Lamp (Service Engine Soon Light in the United States or Check Engine Light in Canada)	188
If the Light Is Flashing	190
If the Light Is On Steady	190
Emissions Inspection and Maintenance Programs	191
Oil Pressure Gage	192
Cruise Light (If Equipped)	193
Tow/Haul Light (Automatic Transmissions Only)	193
Fuel Gage	194
Message Center	195
Battery	195
Trans Fluid Hot	196
Trans Hot...Idle Engine	197
Low Coolant	198
Check Coolant Temp	198
Engine Overheated	198
Reduced Engine Power (V8 Gasoline Engines Only)	199
Check Eng Oil Pressure	199
Check Eng Oil Level (Gasoline Engine)	199
Change Engine Oil	200
Security	200
Service 4WD (If Equipped)	201
Low Washer Fluid	201
Cargo Lamp On	202
Low Fuel	202
Section 3 Comfort Controls and Audio Systems	203
Comfort Controls	204
Standard Comfort Controls	204
Fan Knob	204
Temperature Knob	204
Mode Knob	204
Heater and Air Conditioning Comfort Controls (If Equipped)	205
Fan Knob	205
Temperature Knob	205
Mode Knob	205
Electronic Climate Control System (If Equipped)	207
Fan Control	207
Temperature Knob	208
Mode Knob -- Manual Operation	208
Mode Knob -- Automatic Operation	210
Air Conditioning	211
Passenger Compartment Air Filter (If Equipped)	211
Heating	212
Defogging and Defrosting	212
Rear Window Defogger (If Equipped)	212
Ventilation System	213
Ventilation Tips	214
Audio Systems	215
Setting the Clock for Systems with the Set Button	215
Setting the Clock for Systems with HR and MN Buttons	215
AM-FM Stereo	216
Playing the Radio	216
Finding a Station	216
Setting Preset Stations	216
Setting the Tone (Bass/Treble)	217
Adjusting the Speakers (Balance/Fade)	217
AM-FM Stereo with Compact Disc Player and Automatic Tone Control (If Equipped)	218
Playing the Radio	218
Finding a Station	218
Setting Preset Stations	219
Setting the Tone (Bass/Treble)	220
Adjusting the Speakers (Balance/Fade)	220
Playing a Compact Disc	220
Compact Disc Messages	222
Remote Cassette Tape Player (If Equipped)	222
Primary Radio Controls	223
Remote Cassette Tape Player Controls	224
Theft-Deterrent Feature (If Equipped)	224
Activating the Theft-Deterrent Feature	225
Unlocking the Theft-Deterrent Feature After a Power Loss	225
Disabling the Theft-Deterrent Feature	226
Understanding Radio Reception	227
AM	227
FM Stereo	227
Tips About Your Audio System	227
Cleaning Your Remote CassetteTape Player	227
Care of Your Compact Discs	228
Care of Your Compact Disc Player	228
Fixed Mast Antenna	228
Section 4 Your Driving and the Road	229
Defensive Driving	230
Drunken Driving	231
Control of a Vehicle	234
Braking	234
Anti-Lock Brake System (ABS)	235
Using Anti-Lock	237
Braking in Emergencies	237
Traction Assist System (TAS) (Option)	237
Steering	240
Power Steering	240
Steering Tips	240
Driving on Curves	240
Steering in Emergencies	241
Off-Road Recovery	242
Passing	242
Loss of Control	244
Skidding	244
Off-Road Driving with Your Four-Wheel-Drive Vehicle	245
Before You Go Off-Roading	247
Loading Your Vehicle for Off-Road Driving	248
Environmental Concerns	249
Traveling to Remote Areas	249
Getting Familiar with Off-Road Driving	250
Scanning the Terrain	251
Driving on Off-Road Hills	252
Approaching a Hill	252
Driving Uphill	253
Driving Downhill	256
Driving Across an Incline	258
Stalling on an Incline	259
Driving in Mud, Sand, Snow or Ice	260
Driving in Water	260
After Off-Road Driving	261
Driving at Night	262
Driving in Rain and on Wet Roads	263
Hydroplaning	264
Driving Through Deep Standing Water	265
Driving Through Flowing Water	265
Some Other Rainy Weather Tips	265
City Driving	266
Freeway Driving	267
Before Leaving on a Long Trip	268
Highway Hypnosis	269
Hill and Mountain Roads	270
Winter Driving	272
Driving on Snow or Ice	273
If You're Caught in a Blizzard	274
Recreational Vehicle Towing	276
Dinghy Towing	277
Dolly Towing (Two-Wheel Drive Vehicles)	279
Loading Your Vehicle	280
Payload	282
Add-On Equipment	283
Adding a Snow Plow or Similar Equipment	283
Truck-Camper Loading Information	288
Trailer Recommendations	290
Camper Wiring Harness (If Equipped)	290
Pickup Conversion to Chassis Cab	290
Towing a Trailer	291
If You Do Decide To Pull A Trailer	292
Tow/Haul Mode (If Equipped)	293
Weight of the Trailer	294
Weight of the Trailer Tongue	312
Total Weight on Your Vehicle's Tires	313
Hitches	313
Safety Chains	313
Trailer Brakes	314
Driving with a Trailer	314
Following Distance	315
Passing	315
Backing Up	315
Making Turns	315
Turn Signals When Towing a Trailer	315
Driving On Grades	316
Parking on Hills	317
When You Are Ready to Leave After Parking on a Hill	318
Maintenance When Trailer Towing	318
Trailer Wiring Harness	319
Basic Trailer Wiring Package	319
Heavy-Duty Trailer Wiring Package (If Equipped)	320
Camper/Fifth-Wheel Trailer Wiring Package (If Equipped)	321
Instrument Panel Jumper Wiring Harness	322
Four Wire Trailer Harness Adapter	322
Auxiliary Battery (If Equipped)	323
Power Winches	324
Power Take-Off (PTO) (If Equipped)	324
Step-Bumper Pad	326
Section 5 Problems on the Road	327
Hazard Warning Flashers	328
Other Warning Devices	328
Jump Starting	329
Towing Your Vehicle	335
Engine Overheating	336
Overheated Engine Protection Operating Mode (V8 Engines Only)	336
If Steam Is Coming From Your Engine	337
If No Steam Is Coming From Your Engine	338
Cooling System (Gasoline Engine)	339
How to Add Coolant to the Coolant Surge Tank -- Gasoline Engines	341
Engine Fan Noise	346
If a Tire Goes Flat	346
Changing a Flat Tire	347
Removing the Spare Tire and Tools	348
Removing the Flat Tire and Installing the Spare Tire	352
Storing a Flat or Spare Tire and Tools	360
If You're Stuck: In Sand, Mud, Ice or Snow	362
Rocking Your Vehicle To Get It Out	363
Using the Recovery Hooks	364
Section 6 Service and Appearance Care	366
Service	367
Doing Your Own Service Work	367
Adding Equipment to the Outside of Your Vehicle	368
Fuel (Gasoline Engine)	368
Gasoline Octane	368
Gasoline Specifications	369
California Fuel	369
Additives	370
Fuels in Foreign Countries	370
Filling Your Tank	371
Filling a Portable Fuel Container	373
Checking Things Under the Hood	373
Hood Release	374
Engine Compartment Overview	375
Noise Control System	378
Tampering With Noise Control System Prohibited	378
Engine Oil (Gasoline Engine)	379
Checking Engine Oil	379
When to Add Engine Oil	380
What Kind of Engine Oil to Use	381
Engine Oil Additives	383
When to Change Engine Oil (GM Oil Life System_)	383
How to Reset the CHANGE ENGINE OIL Message	383
What to Do with Used Oil	384
Engine Air Cleaner/Filter (Gasoline Engines)	384
Passenger Compartment Air Filter (If Equipped)	386
Automatic Transmission Fluid (Except Allison Transmission)	387
When to Check and Change	387
How to Check	388
Checking the Fluid Level	389
How to Add Fluid	390
Automatic Transmission Fluid (Allison Only)	391
When to Check and Change	391
How to Check	391
Checking the Fluid Level	392
Cold Check Procedure	392
Hot Check Procedure	393
Consistency of Readings	393
How to Add Fluid	393
Manual Transmission Fluid	394
When to Check	394
How to Check	394
How to Add Fluid	395
Hydraulic Clutch	396
When to Check and What to Use	396
How to Check and Add Fluid	396
Rear Axle	397
When to Check Lubricant	397
How to Check Lubricant	397
What to Use	397
Four-Wheel Drive	397
Transfer Case	397
When to Check Lubricant	397
How to Check Lubricant	398
What to Use	398
Front Axle	399
When to Check Lubricant	399
How to Check Lubricant	399
What to Use	399
Engine Coolant	400
What to Use	401
Checking Coolant	402
Adding Coolant	402
Coolant Surge Tank Pressure Cap	403
Power Steering Fluid	404
When to Check Power Steering Fluid	405
How to Check Power Steering Fluid	405
What to Use	405
Windshield Washer Fluid	405
What to Use	405
Adding Washer Fluid	405
Brakes	406
Brake Fluid	406
Checking Brake Fluid	407
What to Add	408
Brake Wear	409
Brake Pedal Travel	409
Brake Adjustment	409
Replacing Brake System Parts	410
Battery	410
Vehicle Storage	411
Bulb Replacement	411
Halogen Bulbs	411
Headlamps	412
Front Turn Signal, Sidemarker and Daytime Running Lamps	413