2012 Chevrolet Impala Owner's Manual
2012 Chevrolet Impala Manual
2012 Chevrolet Impala manual content summary:
- 2012 Chevrolet Impala | Owner's Manual - Page 1
2012 Chevrolet Impala Owner Manual M In Brief ...1-1 Instrument Panel ...1-2 Initial Drive Information ...1-3 Vehicle Features ...1-13 Performance and Maintenance ...1-17 Keys, Doors, and Windows ...2-1 Keys and Locks ...2-2 Doors ...2-9 Vehicle Security...2-11 Exterior Mirrors ...2-13 Interior - 2012 Chevrolet Impala | Owner's Manual - Page 2
2012 Chevrolet Impala Owner Manual M Vehicle Care ...10-1 General Information ...10-2 Vehicle Checks ...10-4 Headlamp Aiming ...10-24 Bulb Replacement ...10-24 Electrical System ...10-28 Wheels and Tires ...10-33 Jump Starting ...10-62 Towing ...10-65 Appearance Care ...10-67 Service and Maintenance - 2012 Chevrolet Impala | Owner's Manual - Page 3
.com The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, IMPALA, and the IMPALA Emblem are trademarks and/or service marks of General Motors LLC, its subsidiaries - 2012 Chevrolet Impala | Owner's Manual - Page 4
in injury or death. M : This symbol is shown when you need to see your owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information. A circle with a slash through it is a safety symbol which means - 2012 Chevrolet Impala | Owner's Manual - Page 5
Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls ® $: Brake System Warning Light " : Charging System I : Cruise Control B : Engine Pressure } : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor d : Traction Control/ - 2012 Chevrolet Impala | Owner's Manual - Page 6
vi Introduction 2 NOTES - 2012 Chevrolet Impala | Owner's Manual - Page 7
...1-8 Steering Wheel Adjustment ...1-9 Interior Lighting ...1-9 Exterior Lighting ...1-10 Windshield Wiper/Washer ...1-10 Climate Controls ...1-11 Performance and Maintenance Traction Control System (TCS) ...1-17 Electronic Stability Control (ESC) ...1-17 Tire Pressure Monitor ...1-17 Engine Oil - 2012 Chevrolet Impala | Owner's Manual - Page 8
1-2 In Brief Instrument Panel - 2012 Chevrolet Impala | Owner's Manual - Page 9
page 2‑9. C. Turn and Lane‐Change Lever. See Turn and Lane-Change Signals on page 6‑4. D. Instrument Cluster on page 5‑10. E. Hazard Warning Flashers on page 6‑3. F. Driver Information Center (DIC) on page 5‑23. L. Steering Wheel Adjustment on page 5‑2. 1-3 M. Cruise Control on page 9‑30. N. Hood - 2012 Chevrolet Impala | Owner's Manual - Page 10
panic alarm. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3. When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on. The engine will continue to run - 2012 Chevrolet Impala | Owner's Manual - Page 11
Locks From outside the vehicle, use the key in the door or the Remote Keyless Entry (RKE) transmitter to lock or unlock the vehicle. From the inside, pull up or push down on the manual door lock knobs. See Door Locks on page 2‑6. Trunk Release To open the trunk from the outside, press V on the - 2012 Chevrolet Impala | Owner's Manual - Page 12
Seat Adjustment on page 3‑4. Seat Adjustment Manual Seats Power Reclining Seatback Power Seats To adjust a manual seat: 1. Lift the bar under the if equipped: . Move the seat forward or rearward by sliding the control forward or rearward. Raise or lower the front or rear of the seat cushion by - 2012 Chevrolet Impala | Owner's Manual - Page 13
Brief Manual Lumbar Belts Move the lever up or down to increase or decrease lumbar support. See Lumbar Adjustment on page 3‑4. Head Restraint Adjustment Do not and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary while keeping - 2012 Chevrolet Impala | Owner's Manual - Page 14
be visible on the instrument panel when the vehicle is started. Mirror Adjustment Exterior Mirrors United States Canada See Passenger Sensing System on page 3‑26 for important information. Controls for the outside power mirrors are on the driver door armrest. Press the left or right side of the - 2012 Chevrolet Impala | Owner's Manual - Page 15
the steering wheel in place. Do not adjust the steering wheel while driving. 1-9 Steering Wheel Adjustment Interior Lighting Dome Lamp The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise - 2012 Chevrolet Impala | Owner's Manual - Page 16
. Push the button near each lamp to turn the map lamps on and off. For more information on interior lighting, see: . P : Briefly turn to this position to manually turn the automatic lamp control and Daytime Running Lamps (DRL) off or on. For vehicles first sold in Canada, the off position only - 2012 Chevrolet Impala | Owner's Manual - Page 17
fluid on the windshield. See Windshield Wiper/Washer on page 5‑4. Dual Zone with Optional Heated Seat Controls A. Fan Control B. Outside Air C. Recirculation D. Air Delivery Mode Control E. Air Conditioning F. Driver and Passenger Heated Seats (If Equipped) G. Driver and Passenger Temperature - 2012 Chevrolet Impala | Owner's Manual - Page 18
1-12 In Brief Single Zone A. Fan Control B. Outside Air C. Temperature Control D. Recirculation E. Air Delivery Mode Control F. Air Conditioning G. Rear Window Defogger See Climate Control Systems on page 8‑1. - 2012 Chevrolet Impala | Owner's Manual - Page 19
In Brief 1-13 Vehicle Features Radio(s) f : Select radio stations. © ¨ : Seek or scan stations. 4 : For vehicles with RDS, press to display additional text information related to the current FM-RDS or XM station; or CD, MP3, or WMA song. If information is available during XM or CD playback, the - 2012 Chevrolet Impala | Owner's Manual - Page 20
. See "Using the Auxiliary Input Jack" under Auxiliary Devices on page 7‑18. For detailed instructions on setting the clock for your specific audio system, see Clock on page 5‑6. Satellite Radio XM is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. - 2012 Chevrolet Impala | Owner's Manual - Page 21
system before it can be used in the vehicle. Not all phones will support all functions. For more information, visit www.gm.com/bluetooth. For more information, see Bluetooth on page 7‑19. Steering Wheel Controls c / x : Press to go to the previous radio station stored as a favorite, the next - 2012 Chevrolet Impala | Owner's Manual - Page 22
on page 5‑8. [ : Press to disengage cruise control without erasing the set speed from memory. For more information, see Cruise Control on page 9‑30. The cruise control buttons are located on the left side of the steering wheel. J: Press to turn cruise control on and off. The indicator is lit when - 2012 Chevrolet Impala | Owner's Manual - Page 23
in difficult driving conditions. The system turns on automatically every time the vehicle is started. . Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System (TPMS). For vehicles with traction control, press and release the ESC OFF button Y located on the instrument panel to - 2012 Chevrolet Impala | Owner's Manual - Page 24
See Tire Pressure Monitor System on page 10‑41. Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. . Avoid fast starts and accelerate smoothly. Brake gradually and avoid abrupt stops. Avoid idling the engine for - 2012 Chevrolet Impala | Owner's Manual - Page 25
the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size. Follow recommended scheduled maintenance. . Roadside Assistance Program U.S.: 1-800-243-8872 TTY Users: 1-888-889-2438 Canada: 1-800-268-6800 As the owner of a new Chevrolet, you are automatically - 2012 Chevrolet Impala | Owner's Manual - Page 26
1-20 In Brief 2 NOTES - 2012 Chevrolet Impala | Owner's Manual - Page 27
(RKE) System Operation ...Remote Vehicle Start ...Door Locks ...Power Door Locks ...Delayed Locking ...Automatic Door Locks ...Lockout Protection ...Safety Locks ...2-2 2-2 2-3 2-5 2-6 2-7 2-7 2-8 2-8 2-8 Doors Trunk ...2-9 Interior Mirrors Manual Rearview Mirror ...2-14 Automatic Dimming Rearview - 2012 Chevrolet Impala | Owner's Manual - Page 28
power windows or other controls or even make the vehicle move. The windows will function with the keys in the ignition and children keys in a vehicle with children. Remote Keyless Entry (RKE) System The key can be used for the ignition and the driver's door. If the vehicle is a taxi model, the key - 2012 Chevrolet Impala | Owner's Manual - Page 29
feature, press to start the engine from outside the vehicle using the RKE transmitter. See Remote Vehicle Start on page 2‑5 for additional information. K (Unlock): Press once to unlock the driver door. If K is pressed again within five seconds, all remaining doors unlock. The interior lamps come on - 2012 Chevrolet Impala | Owner's Manual - Page 30
2-4 Keys, Doors, and Windows When the replacement transmitter is programmed to the vehicle, all remaining transmitters must also be programmed. Any lost or stolen transmitters no longer work once the new transmitter is programmed. Each vehicle can have up to eight transmitters programmed to it. See - 2012 Chevrolet Impala | Owner's Manual - Page 31
's heating or air conditioning systems and rear window defogger. When the remote start system is active and the vehicle has an automatic climate control system, it will automatically regulate the inside temperature. Normal operation of these systems will return after the ignition key is turned to - 2012 Chevrolet Impala | Owner's Manual - Page 32
turned to ON/RUN. To manually shut off a remote start, do any of the following. . Door Locks { WARNING Unlocked doors can be dangerous. . The vehicle's key is in the ignition. The vehicle's hood is open. The hazard warning flashers are on. The check engine light is on. See Malfunction Indicator - 2012 Chevrolet Impala | Owner's Manual - Page 33
From the inside, use the manual or power door locks. To lock or unlock the driver side door from the outside with the key, insert the key and turn it clockwise or counterclockwise. To lock or unlock the door from the inside, push or pull the manual lock knob. A power door lock switch is located on - 2012 Chevrolet Impala | Owner's Manual - Page 34
will unlock. With the vehicle stopped and the engine running, door unlocking can be programmed through prompts displayed on the Driver Information Center (DIC). These prompts allow the driver to choose various unlock To use the lock: 1. Insert the key into the security lock slot and turn it so - 2012 Chevrolet Impala | Owner's Manual - Page 35
from the outside. 2. Insert the key into the security lock slot and turn it so the slot is in the vertical position. 3. Do the same for the other rear door. 2-9 Doors Trunk . WARNING (Continued) Adjust the Climate Control system to a setting that brings in only outside air and set the fan speed - 2012 Chevrolet Impala | Owner's Manual - Page 36
2-10 Keys, Doors, and Windows Emergency Trunk Release Handle Notice: Do not use the emergency trunk release handle as a tie -dark trunk release handle located on the latch inside the trunk . This handle will glow following exposure to light. Pull the release handle to open the trunk from the inside. - 2012 Chevrolet Impala | Owner's Manual - Page 37
arming. Arming with the Power Lock Switch The alarm system will arm when you use either power lock switch to lock the doors while any door is open and the key is removed from the ignition. The alarm system will not arm if the trunk is open when you use either power lock - 2012 Chevrolet Impala | Owner's Manual - Page 38
12 Keys, Doors, and Windows The security light will come on if there is a problem with arming or disarming the theft-deterrent system. When the PASS-Key III+ system senses that someone is using the wrong key, it prevents the vehicle from starting. Anyone using a trial-and-error method to start the - 2012 Chevrolet Impala | Owner's Manual - Page 39
Keys, Doors, and Windows To program the new additional key: 1. Verify that the new key has a 1 stamped on it. 2. Insert the original, already programmed key in the ignition and start the engine. If the engine will not start, see your dealer for service. 3. After the engine has started, turn the key - 2012 Chevrolet Impala | Owner's Manual - Page 40
2-14 Keys, Doors, and Windows 2. Press one of the four buttons located on the control pad to move the mirror to the desired direction. 3. Adjust each outside mirror so that a little of the vehicle and the area behind it can - 2012 Chevrolet Impala | Owner's Manual - Page 41
Keys, Doors, and Windows 2-15 Automatic Dimming Rearview Mirror The vehicle may have an automatic dimming inside rearview mirror. Automatic dimming reduces the glare from the headlamps of the vehicle behind you. The dimming feature comes on and the indicator light three additional control buttons - 2012 Chevrolet Impala | Owner's Manual - Page 42
The switches on the driver door armrest are used to control each of the windows. Each passenger door has its own window switch. The power window switches work while the ignition is in ON/RUN, ACC/ACCESSORY, or while Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page - 2012 Chevrolet Impala | Owner's Manual - Page 43
Keys, Doors, and Windows Window Lockout 2-17 Sun Visors o (Window Lockout): Roof Sunroof The driver window switches also include a lockout switch. Press the right side of the switch to prevent the rear passengers from using their window switches. The driver can still control all the windows and - 2012 Chevrolet Impala | Owner's Manual - Page 44
2-18 Keys, Doors, and Windows From the vent position, press this switch Accessory Power (RAP) on page 9‑18. Q (Vent/Express-Open): Press this switch once to vent the sunroof when it is closed. When using the vent, the sunshade should be fully opened. The sunshade can be opened or closed manually - 2012 Chevrolet Impala | Owner's Manual - Page 45
Inflate? ...3-24 How Does an Airbag Restrain? ...3-24 What Will You See after an Airbag Inflates? ...3-25 Passenger Sensing System ...3-26 Servicing the Airbag-Equipped Vehicle ...3-31 Adding Equipment to the Airbag-Equipped Vehicle ...3-31 Airbag System Check ...3-32 Replacing Airbag System Parts - 2012 Chevrolet Impala | Owner's Manual - Page 46
3-2 Seats and Restraints Front Seats The vehicle's front seats have adjustable head restraints in the outboard seating positions. The height of the head restraint can be adjusted. Pull the head restraint up to raise it. Try to move the head restraint to make sure that it is locked in place. Head - 2012 Chevrolet Impala | Owner's Manual - Page 47
The front seat outboard head restraints are not designed to be removed. 3-3 Front Seats Seat Adjustment { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal - 2012 Chevrolet Impala | Owner's Manual - Page 48
Restraints Center Seat Power Seat Adjustment Lumbar Adjustment Manual Lumbar The vehicle may have a front center cushion by moving the front or rear of the control up or down. Move the lever up or down to increase or decrease lumbar support. . The driver seat may have power reclining - 2012 Chevrolet Impala | Owner's Manual - Page 49
forces would be there, not at your pelvic bones. This could cause serious internal injuries. (Continued) { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal - 2012 Chevrolet Impala | Owner's Manual - Page 50
position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to make sure it is locked. Power Reclining Seatbacks To recline a manual seatback: 1. Lift the lever. 2. Move the seatback to the desired control rearward to recline. Tilt the top of the - 2012 Chevrolet Impala | Owner's Manual - Page 51
of the button, the heated seat will change to the next lower setting, and then to the off setting. The lights indicate two for the highest setting and one button again. If available, the buttons are on the climate control panel. To operate, the ignition must be on. Press L or M to - 2012 Chevrolet Impala | Owner's Manual - Page 52
3-8 Seats and Restraints Rear Seats Rear Seats (Split Folding) Flip and Fold Feature On vehicles with this feature, the seat cushions flip forward and the seatbacks fold down to create an extended flat cargo area. To flip the seat cushion and fold the seatback: 1. Make sure the front seats are not - 2012 Chevrolet Impala | Owner's Manual - Page 53
Seats and Restraints To return the seats to the normal position: 3-9 { WARNING A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, - 2012 Chevrolet Impala | Owner's Manual - Page 54
the forces from the Safety Belts This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts. Why Safety Belts Work { WARNING Do not let anyone ride where a safety belt cannot be worn - 2012 Chevrolet Impala | Owner's Manual - Page 55
belts? A: Airbags are supplemental systems only; so they work with safety belts- not instead of them. Whether or This section is only for people of adult size. There are special things to know about safety up straight and always keep your feet on the floor in front of you. Always use the correct - 2012 Chevrolet Impala | Owner's Manual - Page 56
a lap belt. See Lap Belt on page 3‑17 for more information. The following instructions explain how to wear a lap-shoulder belt properly. 1. Adjust the seat, if engaged. If this happens, let the belt go back all the way and start again. { WARNING You can be seriously injured, or even killed, by not - 2012 Chevrolet Impala | Owner's Manual - Page 57
equipped with a shoulder belt height adjuster, move it to the height that is right for you. See "Shoulder Belt Height Adjuster" in this section for instructions on use and important safety information. 3-13 5. To make the lap part tight, pull up on the shoulder belt. It may be necessary to pull - 2012 Chevrolet Impala | Owner's Manual - Page 58
You can move the adjuster up just by pushing up on the shoulder belt guide. After the adjuster is set to the desired position, try to move it should return to its stowed position. Before a door is closed, be sure the belt is out of the way. If a door is slammed against a safety belt, damage can - 2012 Chevrolet Impala | Owner's Manual - Page 59
work only once. If the pretensioners activate in a crash, they will need to be replaced, and probably other new parts for the vehicle's safety belt system. See Replacing Safety Belt System Parts after a Crash on page 3‑18. Here is how to install a comfort guide to the safety belt: 1. Pull the guide - 2012 Chevrolet Impala | Owner's Manual - Page 60
belt can be removed from the guide. Slide the guide into the storage pocket on the edge of the seatback. Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women . For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly. - 2012 Chevrolet Impala | Owner's Manual - Page 61
designed for adults. Never use it for securing child seats. To wear it, attach it to the regular safety belt. For more information, see the instruction sheet that comes with the extender. To make the belt shorter, pull its free end as shown until the belt is snug. If the belt - 2012 Chevrolet Impala | Owner's Manual - Page 62
. They can rip apart under impact forces. If a belt is torn or frayed, get a new one right away. Make sure the safety belt reminder light is working. See Safety Belt Reminders on page 5‑13. Keep safety belts clean and dry. See Safety Belt Care on page 3‑18. Safety Belt Care Keep belts - 2012 Chevrolet Impala | Owner's Manual - Page 63
crash, or if the airbag readiness light stays on after you start the vehicle or while you are driving. See Airbag Readiness Light on page 5‑14. 3-19 Airbag airbags, the word AIRBAG will appear on the middle part of the steering wheel for the driver and on the instrument panel for the right front - 2012 Chevrolet Impala | Owner's Manual - Page 64
back as possible while still maintaining control of the vehicle. Occupants should not lean on or sleep against the door or side windows in seating positions your safety belt - even if you have airbags. Airbags are designed to work with safety belts, but do not replace them. Also, airbags are not - 2012 Chevrolet Impala | Owner's Manual - Page 65
The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light on page 5‑14 for more information. The driver frontal airbag is in the middle of the steering wheel. The right front passenger frontal airbag is in the - 2012 Chevrolet Impala | Owner's Manual - Page 66
wheel hub or on or near any other airbag covering. Do not use seat accessories that block the inflation path of a seat-mounted side impact airbag. Never secure anything to the roof of a vehicle with roof-rail airbags by routing a rope or tie‐down through any door or window opening. If you do - 2012 Chevrolet Impala | Owner's Manual - Page 67
Seats and Restraints 3-23 When Should an Airbag Inflate? Frontal airbags are designed to inflate in moderate to severe frontal or near frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger's head and chest. However, they are only designed - 2012 Chevrolet Impala | Owner's Manual - Page 68
of the airbag module. Frontal airbag modules are located inside the steering wheel and instrument panel. For vehicles with seat‐mounted side impact airbags, there are airbags modules in the side of the front seatbacks closest to the door. For vehicles with roof-rail airbags, there are airbag modules - 2012 Chevrolet Impala | Owner's Manual - Page 69
an airbag inflates, then get fresh air by opening a window or a door. If you experience breathing problems following an airbag deployment, you should seek medical attention. The vehicle has a feature that may automatically unlock the doors, turn on the interior lamps and hazard warning flashers, and - 2012 Chevrolet Impala | Owner's Manual - Page 70
system will include airbag modules and possibly other parts. The service manual for your vehicle covers the need to replace other parts. qualified technicians work on the airbag systems. Improper service can mean that an airbag system will not work properly. See your dealer for service. Canada The - 2012 Chevrolet Impala | Owner's Manual - Page 71
Seats and Restraints The passenger sensing system works with sensors that are part of the right front are safer when properly secured in a rear seat in the correct child restraint for their weight and size. We recommend that children be secured in a rear seat, including: an infant or a child riding - 2012 Chevrolet Impala | Owner's Manual - Page 72
the system senses that a person of adult size is sitting properly in the right front passenger others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑14 for a period of time. Or, if there is a critical problem with the airbag system or the passenger sensing system. . - 2012 Chevrolet Impala | Owner's Manual - Page 73
build. It is better to secure the child restraint in a rear seat. 3-29 If the Off Indicator is Lit for an Adult-Size Occupant If a person of adult-size is sitting in the right front passenger seat, but the off indicator is lit, it could be because that person is not sitting - 2012 Chevrolet Impala | Owner's Manual - Page 74
turn off the passenger airbag when liquid is soaked into the seat. If this happens, the off indicator will be lit, and the airbag readiness light on the instrument panel will also be lit. Liquid pooled on the seat that has not soaked in may make it more likely that the - 2012 Chevrolet Impala | Owner's Manual - Page 75
and the service manual have information about servicing the vehicle and the airbag system. To purchase a service manual, see Service Publications Ordering from working properly. Changing or moving any parts of the front seats, safety belts, the airbag sensing and diagnostic module, steering wheel, - 2012 Chevrolet Impala | Owner's Manual - Page 76
in this manual. See Customer Satisfaction Procedure on page 13‑1. In addition, your dealer and the service manual have information about scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light on page 5‑14. Notice: If an airbag covering is - 2012 Chevrolet Impala | Owner's Manual - Page 77
airbag system parts. See your dealer for service. If the airbag readiness light stays on after the vehicle is started or comes on when you are driving, the airbag system may not work properly. Have the vehicle serviced right away. See Airbag Readiness Light on page 5‑14. Child Restraints Older - 2012 Chevrolet Impala | Owner's Manual - Page 78
instructions that come with the booster seat state the weight and height limitations for that booster. Use a booster seat with a lap-shoulder belt until the child passes the fit test try using the rear safety belt comfort guide. See "Rear Safety Belt Comfort Guides" under Lap-Shoulder Belt on page 3‑ - 2012 Chevrolet Impala | Owner's Manual - Page 79
and Young Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every - 2012 Chevrolet Impala | Owner's Manual - Page 80
3-36 Seats and Restraints WARNING (Continued) For example, in a crash at only 40 km/h (25 mph), a 5.5 kg (12 lb) infant will suddenly become a 110 kg (240 lb) force on a person's arms. An infant should be secured in an appropriate restraint. Airbags plus lap‐shoulder belts offer protection for - 2012 Chevrolet Impala | Owner's Manual - Page 81
models available. When purchasing a child restraint, be sure it is designed to be used in a motor vehicle. If it is, the restraint will have a label saying that it meets federal motor vehicle safety standards. The restraint manufacturer's instructions purchased by the vehicle owner, are available in - 2012 Chevrolet Impala | Owner's Manual - Page 82
3-38 Seats and Restraints Child Restraint Systems (B) Forward-Facing Child Seat (A) Rear‐Facing Infant Seat A rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the - 2012 Chevrolet Impala | Owner's Manual - Page 83
that come with the restraint which may be on the restraint itself or in a booklet, or both, and to this manual. The child restraint instructions are important, so if they are not available, obtain a replacement copy from the manufacturer. Keep in mind that an unsecured child restraint can - 2012 Chevrolet Impala | Owner's Manual - Page 84
3-40 Seats and Restraints Where to Put the Restraint According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. We recommend that children and child restraints be secured in a - 2012 Chevrolet Impala | Owner's Manual - Page 85
is properly secured. Depending on where you place the child restraint and the size of the child restraint, you may not be able to access adjacent safety belt safety belts to secure the restraint, following the instructions that came with that restraint, and also the instructions in this manual. - 2012 Chevrolet Impala | Owner's Manual - Page 86
the LATCH system in your vehicle, you need a child restraint that has LATCH attachments. The child restraint manufacturer will provide you with instructions on how to use the child restraint and its attachments. The following explains how to attach a child restraint with these attachments in your - 2012 Chevrolet Impala | Owner's Manual - Page 87
law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint. 3-43 Lower Anchor and Top Tether Anchor Locations To assist in locating the lower anchors, each seating position with lower - 2012 Chevrolet Impala | Owner's Manual - Page 88
restraint properly using the anchors, or use the vehicle safety belts to secure the restraint, following the instructions that came with the child restraint and the instructions in this manual. Do not secure a child restraint in a position without a top tether anchor if a national or local law - 2012 Chevrolet Impala | Owner's Manual - Page 89
anchors, secure the child restraint with the top tether and the safety belts. Refer to your child restraint manufacturer instructions and the instructions in this manual. 1.1. Find the lower anchors for the desired seating position. 1.2. Put the child restraint on the seat. 1.3. Attach and tighten - 2012 Chevrolet Impala | Owner's Manual - Page 90
3-46 Seats and Restraints . If the position you are using has a fixed headrest and you are using a dual tether, route the tether around the head restraint. . If you are using a single tether in the center seating position without a headrest, route the single tether over the seatback. . If you - 2012 Chevrolet Impala | Owner's Manual - Page 91
or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored. { death in a crash. To help make sure the LATCH system is working properly after a crash, see your dealer to have the system inspected and - 2012 Chevrolet Impala | Owner's Manual - Page 92
3-48 Seats and Restraints 3. Push the latch plate into the buckle until it clicks. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary. 4. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is set, - 2012 Chevrolet Impala | Owner's Manual - Page 93
Seats and Restraints 6. If the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑41 for more information. 7. Before placing a child - 2012 Chevrolet Impala | Owner's Manual - Page 94
secure a child seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored. In Canada, the law requires that forward-facing child restraints have - 2012 Chevrolet Impala | Owner's Manual - Page 95
belt to secure the child restraint in this position. Follow the instructions that came with the child restraint. 1. Move the seat as the off indicator on the passenger airbag status indicator should light and stay lit when the vehicle is started. See Passenger Airbag Status Indicator on page 5‑14. - 2012 Chevrolet Impala | Owner's Manual - Page 96
movement. If the airbag is off, the off indicator in the passenger airbag status indicator will come on and stay on when the vehicle is started. If a child restraint has been installed and the on indicator is lit, see "If the On Indicator is Lit for a Child Restraint" under Passenger Sensing - 2012 Chevrolet Impala | Owner's Manual - Page 97
Storage 4-1 Storage Storage Compartments Glove Box ...Cupholders ...Sunglasses Storage ...Armrest Storage ...Rear Storage ...Center Console Storage ...4-1 4-1 4-1 4-1 4-2 4-2 Storage Compartments Glove Box Lift up on the glove box lever to open it. Sunglasses Storage A storage compartment for - 2012 Chevrolet Impala | Owner's Manual - Page 98
4-2 Storage Rear Storage For vehicles with a split folding rear seat, there are two storage areas underneath. Pull the tab(s) located by the passenger side safety belt buckle and the driver side rear seat to access the storage areas. See Rear Seats (Split Folding) on page 3‑8 for more information. - 2012 Chevrolet Impala | Owner's Manual - Page 99
Instruments and Controls Controls Steering Wheel Adjustment ...5-2 Steering Wheel Controls ...5-3 Horn ...5-3 Windshield Wiper/Washer ...5-4 Compass ...5-5 Clock ...5-6 Power Outlets ...5-8 Cigarette Lighter ...5-8 Ashtrays ...5-9 Warning Lights, Gauges, and Indicators Warning Lights, Gauges, and - 2012 Chevrolet Impala | Owner's Manual - Page 100
...Key and Lock Messages ...Lamp Messages ...Ride Control System Messages ...Airbag System Messages ...Anti-theft Alarm System Messages ...Service Vehicle Messages ...Tire Messages ...Transmission Messages ...Vehicle Reminder Messages ...Washer Fluid Messages ... Controls Steering Wheel Adjustment - 2012 Chevrolet Impala | Owner's Manual - Page 101
the next track or chapter while sourced to the CD. ¨ (Seek): Vehicles with audio steering wheel controls could differ depending on the vehicle's options. Some audio controls can be adjusted at the steering wheel. b / g (Mute/Push to Talk): Press to silence the vehicle speakers only. Press again - 2012 Chevrolet Impala | Owner's Manual - Page 102
symbol to control the windshield wipers. Push the paddle L at the top of the lever to spray washer fluid on the windshield. The wipers run for several sweeps and then either stop or return to the preset speed. The ignition key must be in ACC/ ACCESSORY or ON/RUN for this to work. See - 2012 Chevrolet Impala | Owner's Manual - Page 103
Controls it when the vehicle is in P (Park). Press T until PRESS V TO CHANGE COMPASS ZONE displays. 2. Find the vehicle's current location and variance zone number on Procedure" following. Compass Calibration The compass can be manually calibrated. Only calibrate the compass in a magnetically clean - 2012 Chevrolet Impala | Owner's Manual - Page 104
controls, seats, etc. during the calibration procedure. 2. Press T until PRESS V TO CALIBRATE COMPASS displays. 3. Press V to start for North, or the heading does not change after making turns, there may be a strong phone antenna mount, a magnetic emergency light, magnetic note pad holder, or any - 2012 Chevrolet Impala | Owner's Manual - Page 105
Instruments and Controls 2. To increase or decrease the time, do one of the following (hour, minute, month, day, and year) display. 3. Press the pushbutton located under any one of the tabs to be changed. 4. To increase the time or date, do one of the following: . . . © SEEK. Press s REV. Press - 2012 Chevrolet Impala | Owner's Manual - Page 106
accessory power outlet and could overload vehicle and adapter fuses. If a problem is experienced, see your dealer. When adding electrical equipment, be sure to follow the proper installation instructions located inside the center floor console and two outlets the climate controls and another outlet - 2012 Chevrolet Impala | Owner's Manual - Page 107
or replacement. Paying attention to the warning lights and gauges could prevent injury. Warning lights come on when there could be a problem with a vehicle function. Some warning lights come on briefly when the engine is started to indicate they are working. Gauges can indicate when there could be - 2012 Chevrolet Impala | Owner's Manual - Page 108
5-10 Instruments and Controls Instrument Cluster English Uplevel Shown, Base and Metric Similar - 2012 Chevrolet Impala | Owner's Manual - Page 109
tachometer displays the engine speed in revolutions per minute (rpm). Notice: If the engine is operated not be covered by the vehicle warranty. Do not operate the engine with the tachometer in the shaded new odometer installed, it must be set to the mileage total of the old odometer. If that is not - 2012 Chevrolet Impala | Owner's Manual - Page 110
Here are four things that some owners ask about. None of these show a problem with the fuel gauge: . Engine Coolant Temperature Gauge At the gas station, the gas pump shuts off before the gauge reads full. It takes a on the fuel gauge indicates the side of the vehicle the fuel door is on. . . - 2012 Chevrolet Impala | Owner's Manual - Page 111
the vehicle has been operating under normal driving conditions, pull off the road, stop the vehicle, and turn off the engine as soon as possible. See Engine Overheating on page 10‑15 for more information. When the vehicle is started, this light flashes and a chime may come on to remind the driver to - 2012 Chevrolet Impala | Owner's Manual - Page 112
Instruments and Controls If there is a problem with the airbag system, an airbag Driver Information Center (DIC) message can also come on. See Vehicle Messages on page 5‑27 for more information. The airbag readiness light flashes for a few seconds when the engine is started. If the light does not - 2012 Chevrolet Impala | Owner's Manual - Page 113
when the ignition key is turned to START, but the engine is not running, as a check to show it is working. If it does not, have the vehicle serviced by your dealer. The light should go out once the engine starts. If it stays on, or comes on while driving, there could be a problem with the charging - 2012 Chevrolet Impala | Owner's Manual - Page 114
control system on the vehicle. Diagnosis and service might be required. problems with a generator drive belt, or that there is an electrical problem. Have it checked right away. If the vehicle must be driven a short distance with the light on, turn off accessories, such as the radio and air - 2012 Chevrolet Impala | Owner's Manual - Page 115
designed and may cause stalling after start-up, stalling when the vehicle is changed into gear, misfiring, hesitation on acceleration, or stumbling on acceleration. These conditions might go away once the engine is warmed up. If none of the above have made the light turn off, your dealer can check - 2012 Chevrolet Impala | Owner's Manual - Page 116
vehicle has a brake problem. If the light comes on while driving, pull off the road and stop carefully. The pedal might be harder to push, or the pedal can go closer to the floor. It may take longer to stop. If the light is still on, have the vehicle towed for service. See Towing the Vehicle - 2012 Chevrolet Impala | Owner's Manual - Page 117
ready to warn if there is a problem. If the ABS light stays on, turn the ignition off. If the light comes on while driving, stop as soon as it is safely possible and turn the ignition off. A chime may also sound when the light comes on steady. Then start the engine again to reset the system. If - 2012 Chevrolet Impala | Owner's Manual - Page 118
(ESC), or the Traction Control System (TCS) indicator/warning light comes on briefly when the engine is started. If the light does not come on or stays on, have the vehicle serviced by the dealer. If the system is working normally, the indicator light turns off. If the light comes on and stays on - 2012 Chevrolet Impala | Owner's Manual - Page 119
‑40 for more information. When the Light Flashes First and Then Is On Steady For vehicles with the Tire Pressure Monitor System (TPMS), this light comes on briefly when the engine is started. It provides information about tire pressures and the TPMS. When the Light Is On Steady This indicates that - 2012 Chevrolet Impala | Owner's Manual - Page 120
warranty. The security light should come on briefly as the engine is started. If the system is working normally, the indicator light turns off. If it does not come on, have the vehicle serviced by your dealer. If the light stays on and the engine does not start, there could be a problem with - 2012 Chevrolet Impala | Owner's Manual - Page 121
messages if a system problem is detected. The bottom line of the DIC shows the shift lever position indicator. See Automatic Transmission on page 9‑22 for more information. Cruise Control Light The cruise control light comes on whenever the cruise control is set. The light goes out when the - 2012 Chevrolet Impala | Owner's Manual - Page 122
the DIC display. The outside air temperature automatically appears in the bottom right corner of the DIC display. If there is a problem with the system that controls the temperature display, the numbers will be replaced with dashes. If this occurs, have the vehicle serviced by your dealer. The DIC - 2012 Chevrolet Impala | Owner's Manual - Page 123
Controls Trip the trip odometer will accumulate mileage. For example, if the vehicle was driven 8 km (5 miles) before it is started again, and then the remaining in the fuel tank. This estimate will change if driving conditions change. For example, if driving in traffic and making mpg) or liters per - 2012 Chevrolet Impala | Owner's Manual - Page 124
Oil Messages on page 5‑30. You should change the oil as soon as possible. See Engine Oil on page 10‑7. In addition to the engine oil life system monitoring the oil life, additional maintenance is recommended in the Maintenance Schedule in this manual. See Maintenance Schedule on page 11‑3 for more - 2012 Chevrolet Impala | Owner's Manual - Page 125
in the display. See Tire Pressure on page 10‑40 and Tire Messages on page 5‑33 for more information. If the tire pressure display shows dashes instead of a value, there may be a problem with your vehicle. If this consistently occurs, see your dealer for service. Change Compass Zone Your vehicle may - 2012 Chevrolet Impala | Owner's Manual - Page 126
. Make sure that the door is closed completely. RIGHT REAR DOOR OPEN This message displays when the passenger side rear door is not closed properly. Make sure that the door is closed completely. SERVICE BATTERY CHARGING SYSTEM This message displays when there is a problem with the generator and - 2012 Chevrolet Impala | Owner's Manual - Page 127
dealer as soon as possible to avoid compressor damage. SERVICE A/C (Air Conditioning) SYSTEM This message displays when the electronic sensors that control the air conditioning and heating systems are no longer working. Have the climate control system serviced by your dealer if you notice a drop in - 2012 Chevrolet Impala | Owner's Manual - Page 128
speed while this message is on, but acceleration and speed may be reduced. Anytime this message stays on, the vehicle should be taken to your dealer for service as soon as possible. Engine Oil Messages CHANGE ENGINE OIL SOON This message displays when service is required for the vehicle. See your - 2012 Chevrolet Impala | Owner's Manual - Page 129
on. See Turn and Lane-Change Signals on page 6‑4. This message Control System Messages SERVICE STABILITRAK If your vehicle has Electronic Stability Control (ESC), this message displays if there has been a problem detected with ESC. The ESC/TCS light also appears on the SERVICE TRACTION CONTROL - 2012 Chevrolet Impala | Owner's Manual - Page 130
system is not functional until the light has turned off. See Electronic Stability Control (ESC) on page 9‑29 for more information. Airbag System Messages SERVICE AIR BAG This message displays when there is a problem with the airbag system. Have your vehicle serviced by your dealer immediately. See - 2012 Chevrolet Impala | Owner's Manual - Page 131
not disappear until the problem is resolved. This message cannot be acknowledged. Tire Messages SERVICE TIRE MONITOR SYSTEM On vehicles with the Tire Pressure Monitor System (TPMS), this message displays if a part on the TPMS is not working properly. The tire pressure light also flashes and then - 2012 Chevrolet Impala | Owner's Manual - Page 132
System on page 10‑41, and Tire Pressure on page 10‑40 for more information. Transmission Messages SERVICE TRANSMISSION This message displays when there is a problem with the transmission. See your dealer for service. TRANSMISSION HOT IDLE ENGINE This message displays when the transmission fluid - 2012 Chevrolet Impala | Owner's Manual - Page 133
Controls 5-35 Vehicle Reminder Messages ICE POSSIBLE DRIVE WITH CARE This message displays when the outside air temperature is cold enough to create icy road been changed from their default state since then. The customization preferences are automatically recalled. To change customization - 2012 Chevrolet Impala | Owner's Manual - Page 134
French. ESPANOL: All messages will appear in Spanish. NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/ reset button while the desired setting is displayed on the DIC. AUTO DOOR UNLOCK This feature allows you to select whether or - 2012 Chevrolet Impala | Owner's Manual - Page 135
Controls ALL IN PARK (default): All of the doors will unlock when the vehicle is shifted into P (Park). NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/ reset button while the desired setting is displayed on the DIC. REMOTE DOOR - 2012 Chevrolet Impala | Owner's Manual - Page 136
and Controls feature. transmitter. LIGHTS ON (default): The exterior lamps will flash when you press the unlock button on the RKE transmitter. NO CHANGE: No change will This happens after the key is turned from ON/RUN to LOCK/OFF. Press the customization button until EXIT LIGHTING appears on the DIC - 2012 Chevrolet Impala | Owner's Manual - Page 137
Instruments and Controls The lights will remain on for 20 seconds or until the lock button on the RKE transmitter is pressed, or the vehicle is no longer off. See Remote Keyless Entry (RKE) System Operation on page 2‑3 for more information. NO CHANGE: No change will be made to this feature. The - 2012 Chevrolet Impala | Owner's Manual - Page 138
5-40 Instruments and Controls If you do not exit, pressing the customization button again will return you to the beginning of the FEATURE SETTINGS menu. Press the customization button - 2012 Chevrolet Impala | Owner's Manual - Page 139
feature. This includes any garage door opener model manufactured before April 1, 1982. Read the instructions completely before attempting to program the original remote control transmitter for use in other vehicles, as well as for future programming. Only the original remote control transmitter - 2012 Chevrolet Impala | Owner's Manual - Page 140
button in Step 3 than what was used for the garage door opener. If these instructions do not work, the garage door opener is probably a Fixed Code unit. Follow the Programming instructions that follow for a Fixed Code garage door opener. Programming Universal Home Remote - Fixed Code For questions - 2012 Chevrolet Impala | Owner's Manual - Page 141
Instruments and Controls Your hand-held transmitter can have between 8 to 12 dip switches depending on the brand of transmitter. The garage door opener receiver (motor head unit) could also have a row of dip switches that can be used when programming the Universal Home Remote. If the total - 2012 Chevrolet Impala | Owner's Manual - Page 142
5-44 Instruments and Controls . The switch positions on the hand-held transmitter could be labeled, as follows: . If a switch is set between the up and down position, write "Middle." - 2012 Chevrolet Impala | Owner's Manual - Page 143
, firmly press and release all three buttons at the same time. The indicator lights will turn on. 6. Press and hold the button that will be used to control the garage door until the garage door moves. The indicator light above the selected button should slowly blink. This button may need to be held - 2012 Chevrolet Impala | Owner's Manual - Page 144
and Controls Erasing 20 seconds, until the indicator lights, located directly above the buttons, begin to blink rapidly. 2. Once the indicator lights begin to blink, release both for at least half of a second. The indicator light will come on while the signal is being transmitted. Reprogramming - 2012 Chevrolet Impala | Owner's Manual - Page 145
Exterior Lamp Controls Lighting Features Entry Lighting ...Delayed Entry Lighting ...Delayed Exit Lighting ...Parade Dimming ...Battery Load Management ...Battery Power Protection ... The exterior lamps control is located on the instrument panel to the left of the steering wheel. It controls the - 2012 Chevrolet Impala | Owner's Manual - Page 146
control to the off position again will turn the automatic headlamps or DRL back on. For vehicles first sold in Canada, the off position only works when the vehicle is shifted into the P (Park) position. AUTO Lamps Instrument Panel Lights Headlamp High/ Low-Beam Changer To change the headlamps from - 2012 Chevrolet Impala | Owner's Manual - Page 147
change from control is in AUTO. The engine is running. Do not cover the light sensor on top of the instrument panel because it works with the DRL. . The hazard warning flashers let you warn others that you have a problem. The hazard warning flasher button is located on top of the steering - 2012 Chevrolet Impala | Owner's Manual - Page 148
6-4 Lighting Raise or lower the lever until the arrow starts to flash to signal a lane change. Hold it there until the lane change is completed. If the lever is briefly pressed and released, the turn signal flashes three times. The lever returns to its starting position whenever it is released. If - 2012 Chevrolet Impala | Owner's Manual - Page 149
to be on along with the fog lamps. 6-5 Interior Lighting Instrument Panel Illumination Control Courtesy Lamps When a door is opened, the courtesy lamps automatically come on. They make it easy for you to enter and leave your vehicle. You can also manually turn these lamps on by fully turning the - 2012 Chevrolet Impala | Owner's Manual - Page 150
seconds. Entry lighting includes a feature called theater dimming. With theater dimming, the lamps do not turn off at the end of the delay time. Instead, they slowly dim and then go out. The delay time is canceled if the ignition key is turned to ON/RUN or the power door lock switch is - 2012 Chevrolet Impala | Owner's Manual - Page 151
not come on unless a door is opened. 6-7 Delayed Exit Lighting This feature illuminates the interior for a period of time after the key is removed from the ignition. The ignition must be off for delayed exit lighting to work. When the key is removed, interior illumination activates and remains on - 2012 Chevrolet Impala | Owner's Manual - Page 152
Lighting EPM works to prevent excessive discharge of the battery. It does this by balancing the generator's output and the vehicle's electrical needs. It can increase engine idle speed to generate more power, whenever needed. It can temporarily reduce the power demands of some accessories a problem, - 2012 Chevrolet Impala | Owner's Manual - Page 153
engine, radio, or other systems, and could damage them. Follow federal rules covering mobile radio and telephone equipment. The vehicle has Retained Accessory off. See Retained Accessory Power (RAP) on page 9‑18 for more information. { WARNING Taking your eyes off the road for extended periods could - 2012 Chevrolet Impala | Owner's Manual - Page 154
7-2 Infotainment System Theft-Deterrent Feature TheftLock is designed to discourage theft of the vehicle's radio by learning a portion of the Vehicle Identification Number (VIN). The radio does not operate if it is stolen or moved to a different vehicle. ® Operation Radio with CD (Base) - 2012 Chevrolet Impala | Owner's Manual - Page 155
automatically adjust the radio volume to compensate for road and wind noise as the vehicle speeds up the radio display. Softkeys are used to control functions that appear on the radio display as radio setup menu. 3. Press the softkey under the AUTO VOLUM tab on the radio display. Using the Radio - 2012 Chevrolet Impala | Owner's Manual - Page 156
different types of music. Selecting MANUAL or changing bass or treble, returns the EQ to the manual bass and treble settings. and the level adjusts to the middle position. To quickly adjust all tone and speaker controls to the middle position, press the f knob for more than two seconds until a - 2012 Chevrolet Impala | Owner's Manual - Page 157
EQ (Equalization): Press this button to choose bass and treble equalization settings designed for different types of music. Selecting MANUAL or changing bass or treble returns the EQ to the manual bass and treble settings. Unique EQ settings can be saved for each source. If the radio has a Bose - 2012 Chevrolet Impala | Owner's Manual - Page 158
By default, Auto Text is enabled. To change the Auto Text setting: 1. Press MENU to display the radio setup menu. 2. Press the softkey under AUTO TXT tab system relies upon receiving specific information from these stations and only works when the information is available. While the radio is tuned to - 2012 Chevrolet Impala | Owner's Manual - Page 159
radio station while the vehicle is parked. See Defensive Driving on page 9‑3. Tune to stored radio stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature. Radios that have a FAV button store radio stations as favorites, up to 36 stations can be - 2012 Chevrolet Impala | Owner's Manual - Page 160
displays. Auto Text (Satellite Radio Service): If additional information is available for the current song being played, Auto Text will automatically page/scroll the information every three seconds above the FAV presets on the radio display. By default, Auto Text is enabled. To change the Auto Text - 2012 Chevrolet Impala | Owner's Manual - Page 161
Infotainment System Finding an XM Channel BAND: Press to switch between AM, FM, or XM, if equipped. Turn to manually select an XM channel. 7-9 s REV: Press to go to the previous XM category. . f (Tune): © SEEK: . \ FWD: Press to go to the next XM category. Finding a - 2012 Chevrolet Impala | Owner's Manual - Page 162
Air: This channel is not currently in service. Tune in to another channel. Storing XM Channels Drivers are encouraged to store radio station while the vehicle is parked. See Defensive Driving on page 9‑3. Tune to stored radio stations using the presets, favorites button, and steering wheel controls - 2012 Chevrolet Impala | Owner's Manual - Page 163
your XM subscription package. Channel Unavail the selected category. The system is working properly. XM Theftlocked: The XM receiver ID label. This label is needed to activate the service. 7-11 Unknown: If this message is received when accessories, and external electronic devices are plugged into the - 2012 Chevrolet Impala | Owner's Manual - Page 164
Radio Service XM Satellite Radio Service gives of time. interference or static, unplug the item from the accessory power outlet. Backglass Antenna The AM-FM antenna is integrated a built-in electronic circuit that automatically works to reduce interference, some static can occur, especially around tall - 2012 Chevrolet Impala | Owner's Manual - Page 165
due to metallic tinting materials will not be covered by the vehicle warranty. 7-13 Audio Players CD Player Some CD players can play MP3 CD neutral detergent solution mixed with water, and clean it. Make sure the wiping process starts from the center to the edge. Care of the CD Player Do not add - 2012 Chevrolet Impala | Owner's Manual - Page 166
7-14 Infotainment System the player, the CD starts to play where it stopped, if it was the last selected audio source. Buttons and Knobs The buttons and knobs on the radio control the following features. Inserting a Disc Insert the disc partway into the slot, label side up. The player pulls it in - 2012 Chevrolet Impala | Owner's Manual - Page 167
the radio display are used to control functions that display as tabs. The softkeys below the radio display control the following features. RDM ( or .wpl extension. Files with an .mp3 or .cda file extension. . MP3 Supported Files The Radio with CD (MP3) has the capability of playing an MP3 CD-R - 2012 Chevrolet Impala | Owner's Manual - Page 168
System Buttons and Knobs The buttons and knobs on the radio control the following features. Playing an MP3 Order of Play Tracks (Tune): Turn to select MP3 files on the disc. © SEEK: Press to go to the start of the track, if more than 10 seconds have played. Press and hold or press multiple times - 2012 Chevrolet Impala | Owner's Manual - Page 169
the radio display are used to control functions that display as tabs. The softkeys below the radio display control the following features. 7-17 S either softkey below the arrow tab until the desired artist displays. To change from playback by artist to playback by album: 1. Press the softkey - 2012 Chevrolet Impala | Owner's Manual - Page 170
returns to normal, the disc should play. The road is very rough. When the road becomes smoother, the disc should play. The disc is dirty, scratched, wet, or upside down. The air is very humid. If so, wait about an hour and try again. A problem occurred while burning the disc. The label is caught - 2012 Chevrolet Impala | Owner's Manual - Page 171
key is in the ON/RUN or ACC/ACCESSORY position. The range of the Bluetooth system can be up to 9.1 m (30 ft). Not all phones support all functions, and not all phones work eyes off the road too long or Noise: Keep interior noise levels Review the controls and operation of the infotainment system. . - 2012 Chevrolet Impala | Owner's Manual - Page 172
and start pairing information on the cell phone changes or the cell phone is deleted the cell phone manufacturer's user guide for Bluetooth functions before pairing the Controls Use the buttons located on the steering wheel to operate the in‐ vehicle Bluetooth system. See Steering Wheel Controls - 2012 Chevrolet Impala | Owner's Manual - Page 173
Start the pairing process on the cell phone that you want to pair. For help with this process, see the cell phone manufacturer's user guide. 5. Locate the device named "Your Vehicle" in the list on the cell phone. Follow the instructions Say "Bluetooth." 3. Say "Change phone." . If another cell - 2012 Chevrolet Impala | Owner's Manual - Page 174
7-22 Infotainment System Using the "Store" Command 1. Press and hold two seconds. 2. Say "Store." 3. Say the phone number or group of numbers you want to store all at once with no pauses, then follow the directions given by the system to save a name tag for this number. Using the "Digit Store" - 2012 Chevrolet Impala | Owner's Manual - Page 175
Infotainment System To delete all name tags: 1. Press and hold two seconds. Digit Dial: This command allows a phone number to be dialed by entering the digits one at a time. Re‐dial: This command is used to dial the last number used on the cell phone. Using the "Dial" or "Call" Command 1. Press and - 2012 Chevrolet Impala | Owner's Manual - Page 176
received, the audio system mutes and a ring tone is heard in the vehicle... Three‐Way Calling Three‐way calling must be supported on the cell phone and enabled by the wireless service carrier. 1. While on a call, press 2. Say "Three‐way call." 3. Use the dial or call command to dial the number of - 2012 Chevrolet Impala | Owner's Manual - Page 177
phone's normal prompt messages will go through their cycle according to the phone's operating instructions. Clearing the System Unless information is deleted out of the in‐vehicle Bluetooth system phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. - 2012 Chevrolet Impala | Owner's Manual - Page 178
, Inc. and any use of such marks by General Motors is under license. Other trademarks and trade names are those of their respective owners. See Radio Frequency Statement on page 13‑15 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards - 2012 Chevrolet Impala | Owner's Manual - Page 179
, see Heated Front Seats on page 3‑7. Air Vents Air Vents ...8-4 Maintenance Passenger Compartment Air Filter ...8-5 Dual Zone with Optional Heated Seat Controls A. Fan Control B. Outside Air C. Recirculation D. Air Delivery Mode Control E. Air Conditioning F. Driver and Passenger Heated Seats - 2012 Chevrolet Impala | Owner's Manual - Page 180
position. For more information, see Passenger Compartment Air Filter on page 8‑5 and Maintenance Schedule on page 11‑3. Single Zone Air Delivery Mode Control: Turn clockwise or counterclockwise to change the direction of the airflow inside the vehicle. To change the current mode, select one of the - 2012 Chevrolet Impala | Owner's Manual - Page 181
Climate Controls 8-3 6 (Floor): Air is directed to the floor outlets, with some of the air directed to the windshield and side window outlets. In this mode, the system automatically selects outside air. # (Air Conditioning): This mode clears the windshield of fog or moisture. Air is directed - 2012 Chevrolet Impala | Owner's Manual - Page 182
warranty. Do air, floor, defog, or defrost modes. If the button is selected while in these modes, the indicator flashes three times. Air Vents Use the thumbwheel located below or to the side of the outlet, to change the direction of the air manually, by pressing the button again or by turning - 2012 Chevrolet Impala | Owner's Manual - Page 183
Compartment Air Filter The vehicle has a passenger compartment particulate air filter. It is located in the engine compartment, below the air inlet grille on the passenger side. The filter traps most of the pollen from air entering the climate control system. It needs to be changed periodically - 2012 Chevrolet Impala | Owner's Manual - Page 184
grille. 7. Remove the water deflector plate. 8. Remove the old passenger compartment air filter. 9. Reverse the steps to install the new air filter. For best climate control system performance, reinstall the air filter. For the type of filter to use, see Maintenance Replacement Parts on page 11‑12. - 2012 Chevrolet Impala | Owner's Manual - Page 185
Equipment ...9-39 9-39 9-42 9-44 Ride Control Systems Traction Control System (TCS) ...9-27 Electronic Stability Control (ESC) ...9-29 Starting and Operating New Vehicle Break-In ...Ignition Positions ...Starting the Engine ...Engine Heater ...Retained Accessory Power (RAP) ...9-14 9-15 9-16 9-18 - 2012 Chevrolet Impala | Owner's Manual - Page 186
avoid distracted driving, always keep your eyes on the road, hands on the wheel, and mind on the drive. . Designate a control and seat settings. Program all trip information into any navigation device prior to driving. Wait until the vehicle is parked to retrieve items that have fallen to the floor - 2012 Chevrolet Impala | Owner's Manual - Page 187
In that time, a vehicle moving at 100 km/h (60 mph) travels 20 m (66 ft), which could be a to keep in mind include: . Assume that other road users (pedestrians, bicyclists, and other drivers) are Control of a Vehicle Braking, steering, and accelerating are important factors in helping to control - 2012 Chevrolet Impala | Owner's Manual - Page 188
If the engine stops, accelerating gently into the straightaway. There are some situations when steering around a problem may be more effective than braking. Holding both sides of the steering wheel allows you to turn 180 degrees without removing a hand. The Antilock Brake System (ABS) allows steering - 2012 Chevrolet Impala | Owner's Manual - Page 189
one-eighth of a turn, until the right front tire contacts the pavement edge. 3. Then turn the steering wheel to go straight down the roadway. . 9-5 Acceleration Skid - too much throttle causes the driving wheels to spin. . Loss of Control Skidding There are three types of skids that correspond - 2012 Chevrolet Impala | Owner's Manual - Page 190
large puddle of water or a car/vehicle wash, lightly apply the brake pedal until the brakes work normally. (Continued) . . Hydroplaning Hydroplaning is dangerous. Water can build up under the vehicle's tires so they actually ride on the water. This can happen if the road is wet enough and you are - 2012 Chevrolet Impala | Owner's Manual - Page 191
would not work well. You would then have poor braking or even none going down a hill. You could crash. Always have the engine running and the vehicle in gear when going downhill. Winter Driving Driving on Snow or Ice Drive carefully when there is snow or ice between the tires and the road, creating - 2012 Chevrolet Impala | Owner's Manual - Page 192
. Try not to break the fragile traction. If you accelerate too fast, the drive wheels will spin and polish the surface under the tires even more. The Antilock Brake System (ABS) on page 9‑26 improves vehicle stability during hard stops on slippery roads, but apply the brakes sooner than when on dry - 2012 Chevrolet Impala | Owner's Manual - Page 193
any that is blocking the exhaust. { WARNING If the vehicle's tires spin at high speed, they can explode, and you or others could be injured. The vehicle can overheat, causing an engine compartment fire or other damage. Spin the wheels as little as possible and avoid going above 55 km/h (35 - 2012 Chevrolet Impala | Owner's Manual - Page 194
forth between R (Reverse) and a forward gear, spinning the wheels as little as possible. To prevent transmission wear, wait until the wheels stop spinning before shifting gears. Release the accelerator pedal while shifting, and press lightly on the accelerator pedal when the transmission is in gear - 2012 Chevrolet Impala | Owner's Manual - Page 195
Tire and Loading Information label also lists the tire size of the original equipment tires (C) and the recommended cold tire inflation pressures (D). For more information on tires and inflation, see Tires on page 10‑33 and Tire Pressure your vehicle. Consult this manual to determine how this reduces - 2012 Chevrolet Impala | Owner's Manual - Page 196
9-12 Driving and Operating Example 1 A. Maximum Vehicle Capacity Weight for Example 1 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = 136 kg (300 lbs) C. Available Occupant and Cargo Weight = 317 kg (700 lbs) Example 2 A. Maximum Vehicle Capacity Weight for Example 2 = - 2012 Chevrolet Impala | Owner's Manual - Page 197
This could cause loss of control and a crash. Overloading can also shorten the life of the vehicle. Notice: Overloading the vehicle may cause damage. Repairs would not be covered by the vehicle warranty. Do not overload the vehicle. If things like suitcases, tools, packages, or anything else are put - 2012 Chevrolet Impala | Owner's Manual - Page 198
sudden stop or turn, or in a crash. . WARNING (Continued) . Starting and Operating New Vehicle Break-In Notice: The vehicle does not need an or slow, for the first 805 km (500 miles). Do not make full-throttle starts. Avoid downshifting to brake or slow the vehicle. Avoid making hard stops for the - 2012 Chevrolet Impala | Owner's Manual - Page 199
Power (RAP) on page 9‑18 This position locks the ignition and steering wheel. It also locks the transmission. This is the only position in which the ignition key can be inserted or removed. Do not turn the engine off when the vehicle is moving. This will cause a loss of power assist in the - 2012 Chevrolet Impala | Owner's Manual - Page 200
. If this happens, move the steering wheel from left to right while turning the key to ACC/ACCESSORY. If this doesn't work, then the vehicle needs service. B (ACC/ACCESSORY): This is the position in which you can operate the radio and windshield wipers Starting the Engine Move the shift lever to - 2012 Chevrolet Impala | Owner's Manual - Page 201
the way to the floor and holding it there as you hold the key in START 9-17 for up to a maximum of 15 seconds. Wait at least 15 seconds between each try, to allow the cranking motor to cool down. When the engine starts, let go of the key and accelerator. If the vehicle starts briefly but then - 2012 Chevrolet Impala | Owner's Manual - Page 202
rated for at least 15 amps. 4. Before starting the engine, be sure to unplug and store the cord as it was before to keep of the engine compartment. 3. Plug it into a normal, grounded 110-volt AC outlet. The radio will work when the key is in ON/RUN or ACC/ACCESSORY. Once the key is turned - 2012 Chevrolet Impala | Owner's Manual - Page 203
key in your hand, the vehicle is in P (Park). Leaving the Vehicle With the Engine Running { WARNING It can be dangerous to leave the vehicle with the engine way toward the front of the vehicle. Steering Column Shift Lever If the vehicle has a steering column shift lever, use this procedure to - 2012 Chevrolet Impala | Owner's Manual - Page 204
the vehicle with the engine running, be sure from P (Park), consult your dealer or a professional towing service. Column Shift If the column shift lever cannot be moved out to relieve the parking pawl pressure, so you can shift out of P (Park). Prevent ignition key removal unless the shift lever - 2012 Chevrolet Impala | Owner's Manual - Page 205
and Operating 2. Turn the ignition key to the ON/RUN position. your dealer or a professional towing service. 9-21 Engine Exhaust WARNING (Continued) . { WARNING Engine exhaust contains carbon monoxide (CO) with the engine running in an enclosed area such as a garage or a building that has no - 2012 Chevrolet Impala | Owner's Manual - Page 206
to park with the engine running. But if you vehicle when the engine is running unless you have to. If you have left the engine running, the vehicle the seats, or on the steering column. Gear positions are indicated on is dangerous. Engine exhaust may enter the vehicle. Engine exhaust contains carbon - 2012 Chevrolet Impala | Owner's Manual - Page 207
control system. You must fully apply the regular brake before shifting from 9-23 P (Park) when the ignition key is in ON/RUN. If you cannot shift out of P (Park), ease pressure be covered by the vehicle warranty. Shift to R (Reverse) wheels. It is the best position to use when starting the engine - 2012 Chevrolet Impala | Owner's Manual - Page 208
the engine does not connect with the wheels. To restart the engine engine is running at high speed. Notice: If the vehicle seems to accelerate slowly or not shift gears when you go faster, and you continue to drive the vehicle that way, you could damage the transmission. Have the vehicle serviced - 2012 Chevrolet Impala | Owner's Manual - Page 209
25 Manual Mode the + (Plus) or − (Minus) button located on the left side of the steering wheel, to increase or decrease the gear range available. When you shift from D (Drive) shifting to a lower gear range if the engine speed is too high. ERS mode allows you to choose the top-gear limit - 2012 Chevrolet Impala | Owner's Manual - Page 210
separately work the brakes at each wheel. ABS can change the brake pressure to each wheel, as required, faster than any driver could. This can help the driver steer around the obstacle while braking hard. As the brakes are applied, the computer keeps receiving updates on wheel speed and controls - 2012 Chevrolet Impala | Owner's Manual - Page 211
hill, see Driving Characteristics and Towing Tips on page 9‑39. Ride Control Systems Traction Control System (TCS) The vehicle may have a Traction Control System (TCS) that limits wheel spin. This is especially useful in slippery road conditions. The system operates only if it senses that one or - 2012 Chevrolet Impala | Owner's Manual - Page 212
a problem. A SERVICE TRACTION CONTROL message also appears on the DIC. When this warning light is on, the system will not limit wheel spin. Adjust your driving accordingly. See Ride Control System Messages on page 5‑31 for more information. To limit wheel spin, especially in slippery road conditions - 2012 Chevrolet Impala | Owner's Manual - Page 213
and helps the driver maintain directional control of the vehicle in most driving conditions. When you first start your vehicle and begin to drive away, the system performs several diagnostic checks to ensure there are no problems. You may hear or feel the system working. This is normal and does not - 2012 Chevrolet Impala | Owner's Manual - Page 214
. So, do not use the cruise control on winding roads or in heavy traffic. Cruise control can be dangerous on slippery roads. On such roads, fast changes in tire traction can cause excessive wheel slip, and you could lose control. Do not use cruise control on slippery roads. If your vehicle has the - 2012 Chevrolet Impala | Owner's Manual - Page 215
. 9-31 3. Press and release the SET- button located on the steering wheel. 4. Take your foot off the accelerator. Resuming a Set Speed If cruise control is set at a desired speed and then the brakes are applied, the cruise control is disengaged without erasing the set speed from memory. Once the - 2012 Chevrolet Impala | Owner's Manual - Page 216
accelerator pedal to maintain your speed. When going downhill, you might have to brake or shift to a lower gear to keep your speed down. If the brakes are applied the cruise control will turn off. To disengage cruise control, step lightly on the brake pedal. Press the [ button on the steering wheel - 2012 Chevrolet Impala | Owner's Manual - Page 217
pump to ensure gasoline meets enhanced detergency standards developed by auto companies. A list of marketers providing TOP TIER Detergent Gasoline is heard when using gasoline rated at 87 octane or higher, the engine needs service. Vehicles that have a FlexFuel badge and a yellow fuel cap can use - 2012 Chevrolet Impala | Owner's Manual - Page 218
control system performance might be affected. The malfunction indicator lamp could turn on and the vehicle might fail a smog‐check test. improper fuel would not be covered by the vehicle warranty. To check the fuel availability, ask an auto club, or contact a major oil company that does business - 2012 Chevrolet Impala | Owner's Manual - Page 219
Driving and Operating 9-35 Fuel Additives To provide cleaner air, all gasolines in the United States are now required to contain additives that help prevent engine and fuel system deposits from forming, allowing the emission control system to work properly. In most cases, nothing should have to be - 2012 Chevrolet Impala | Owner's Manual - Page 220
range of −18°C (0°F) to 0°C (32°F), it may take more time to start the engine. E85 has less energy per liter (gallon) than gasoline, so you will need plastic and rubber parts. That damage would not be covered under the vehicle warranty. Fuel E85 (85% Ethanol) Vehicles that have a FlexFuel badge and - 2012 Chevrolet Impala | Owner's Manual - Page 221
to you and others, read and follow all the instructions on the fuel pump island. Turn off the engine when refueling. Do not smoke near fuel or when refueling children pump fuel. The tethered fuel cap is located behind a hinged fuel door on the driver side of the vehicle. If the vehicle has E85 fuel - 2012 Chevrolet Impala | Owner's Manual - Page 222
might cause the malfunction indicator lamp to light, and could damage the fuel tank Indicator Lamp on page 5‑16. The TIGHTEN GAS CAP message displays on the Driver Information Center phone while pumping fuel. . { WARNING If a fire starts while you are refueling, do not remove the nozzle. Shut - 2012 Chevrolet Impala | Owner's Manual - Page 223
km/h (50 mph) and do not make starts at full throttle. This helps the engine and other parts of the vehicle wear in at warranty. . . Three important considerations have to do with weight: ... . the weight of the trailer, the weight of the trailer tongue and the total weight on the vehicle's tires - 2012 Chevrolet Impala | Owner's Manual - Page 224
tires and mirror adjustments. If the trailer has electric brakes, start the vehicle and trailer moving and then apply the trailer brake controller by hand to be sure the brakes are working to the lane. Backing Up Hold the bottom of the steering wheel with one hand. Then, to move the trailer to the - 2012 Chevrolet Impala | Owner's Manual - Page 225
to check occasionally to be sure the trailer bulbs are still working. On a long uphill grade, shift down and reduce the vehicle's wheels into the curb if facing downhill or into traffic if facing uphill. Leaving After Parking on a Hill 1. Apply and hold the brake pedal while you: ... start the engine, - 2012 Chevrolet Impala | Owner's Manual - Page 226
disconnect it from the vehicle before changing the tire. Maintenance When Trailer Towing The vehicle needs service more often when pulling a trailer Trailering means changes in handling, acceleration, braking, durability and fuel economy. Trailer Towing { WARNING The driver can lose control when - 2012 Chevrolet Impala | Owner's Manual - Page 227
the engine, transmission, axles, wheel assemblies and tires are forced to work harder against the drag of the added weight. The engine is heavy. It depends on how the rig is used. For example, speed, altitude, road grades, outside temperature and how much the vehicle is used to pull a trailer are - 2012 Chevrolet Impala | Owner's Manual - Page 228
Tires Be sure the vehicle's tires are inflated to the upper limit for cold tires. These numbers can be found on the Certification/Tire from the exhaust can get into the vehicle. See Engine Exhaust on page 9‑21 in the Index for more the road if it becomes separated from the hitch. Instructions about - 2012 Chevrolet Impala | Owner's Manual - Page 229
not be covered by the vehicle's warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment brake systems will not work well, or at all. Does your trailer have its own brakes? Be sure to read and follow the instructions for the trailer brakes - 2012 Chevrolet Impala | Owner's Manual - Page 230
9-46 Driving and Operating 2 NOTES - 2012 Chevrolet Impala | Owner's Manual - Page 231
Materials Requirements ...Accessories and Modifications ...10-2 10-3 10-3 10-3 Vehicle Checks Doing Your Own Service Work ...10-4 Hood ...10-5 Engine Compartment Overview ...10-6 Engine Oil ...10-7 Engine Oil Life System ...10-10 Automatic Transmission Fluid ...10-10 Engine Air Cleaner/Filter ...10 - 2012 Chevrolet Impala | Owner's Manual - Page 232
, visit your dealer. You will receive genuine GM parts and GM-trained and supported service people. Genuine GM parts have one of these marks: Towing Towing the Vehicle ...10-66 Recreational Vehicle Towing ...10-66 Appearance Care Exterior Care ...10-68 Interior Care ...10-70 Floor Mats ...10-73 - 2012 Chevrolet Impala | Owner's Manual - Page 233
cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, / perchlorate. Accessories and Modifications Adding non‐dealer accessories or making antilock brakes, traction control, and stability control. These accessories or modifications could - 2012 Chevrolet Impala | Owner's Manual - Page 234
using genuine GM Accessories installed by a dealer technician. Also, see Adding Equipment to the Airbag-Equipped Vehicle on page 3‑31. Vehicle Checks Doing Your Own Service Work { WARNING It can be dangerous to work on your vehicle if you do not have the proper knowledge, service manual, tools, or - 2012 Chevrolet Impala | Owner's Manual - Page 235
hood. Before closing the hood, be sure all the filler caps are on properly. Then pull the hood down and close it firmly. 1. Pull the interior hood release handle with this symbol on it. It is located to the left of the parking brake pedal. 2. Then go to the front of - 2012 Chevrolet Impala | Owner's Manual - Page 236
10-6 Vehicle Care Engine Compartment Overview - 2012 Chevrolet Impala | Owner's Manual - Page 237
Air Cleaner/Filter on page 10‑11. 10-7 Engine Oil To ensure proper engine performance and long life, careful attention must be paid to engine oil. Following these simple, but important steps will help protect your investment: . K. Coolant Surge Tank and Pressure Cap. See Engine Coolant on page - 2012 Chevrolet Impala | Owner's Manual - Page 238
. You should drain out the excess oil or limit driving of the vehicle and seek a service professional to remove the excess amount of oil. See Engine Compartment Overview on page 10‑6 for the location of the engine oil fill cap. Add enough oil to put the level somewhere in the proper operating range - 2012 Chevrolet Impala | Owner's Manual - Page 239
a threat to the environment. If you change your own oil, be sure to drain all the oil from the filter before disposal. Never dispose of oil by use the recommended engine oil or equivalent can result in engine damage not covered by the vehicle warranty. Check with your dealer or service provider on - 2012 Chevrolet Impala | Owner's Manual - Page 240
the engine oil and filter. This is based on a combination of factors which include engine revolutions, engine temperature, and miles driven. Based on driving conditions, the mileage at which an oil change is indicated can vary considerably. For the oil life system to work properly, the system must - 2012 Chevrolet Impala | Owner's Manual - Page 241
manual, see Service Publications Ordering Information on page 13‑11 Change the fluid and filter at the intervals listed in Maintenance Schedule on page 11‑3, and be sure to use the fluid listed in Recommended Fluids and Lubricants on page 11‑11. 10-11 When to Inspect the Engine Air Cleaner/Filter - 2012 Chevrolet Impala | Owner's Manual - Page 242
, which could damage it. Always have the air cleaner/filter in place when you are driving. A. Engine Cooling Fans (Out of View) B. Coolant Surge Tank and Pressure Cap { WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury. Keep - 2012 Chevrolet Impala | Owner's Manual - Page 243
add coolant when it is low. If there is a problem with engine overheating, see Engine Overheating on page 10‑15. . WARNING (Continued) engine coolant by putting it in the trash, pouring it on the ground, or into sewers, streams, or bodies of water. Have the coolant changed by an authorized service - 2012 Chevrolet Impala | Owner's Manual - Page 244
. { WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can pressure, and if you turn the surge tank pressure cap - even a little - they can come out at high speed. Never turn the cap when the cooling system, including the surge tank pressure - 2012 Chevrolet Impala | Owner's Manual - Page 245
an overheated engine condition. See Engine Coolant Temperature Gauge on page 5‑12 and Engine Coolant Temperature Warning Light on page engine and have the vehicle serviced. Notice: Engine damage from running the engine without coolant is not covered by the warranty. The coolant surge tank pressure - 2012 Chevrolet Impala | Owner's Manual - Page 246
road, shift to P (Park) or N (Neutral), and let the engine idle. If the temperature overheat gauge is no longer in the overheat zone or an engine coolant temperature warning light problem might not be too serious. Sometimes the engine can get a little too hot when the vehicle: ... Overheated Engine - 2012 Chevrolet Impala | Owner's Manual - Page 247
. loss in this system could indicate a problem. Have the system inspected and repaired. 4. Wipe the dipstick with a clean rag. 10-17 How to Check Power Steering Fluid Notice: Extremely small amounts of contamination can cause steering system damage and cause it to not work properly. Do not allow - 2012 Chevrolet Impala | Owner's Manual - Page 248
symbol on it. Add washer fluid until the tank is full. See Engine Compartment Overview on page 10‑6 for more information on location. Notice . for more information. When using concentrated washer fluid, follow the manufacturer's instructions for adding water. Do not mix water with ready-to-use - 2012 Chevrolet Impala | Owner's Manual - Page 249
a rapid increase in pedal travel. This could be a sign that brake service might be required. If this is not done, the brakes might not work properly. For example, installing disc brake pads that are wrong for the vehicle, can change the balance between the front and rear brakes - for the worse. The - 2012 Chevrolet Impala | Owner's Manual - Page 250
engine is hot enough. You or others could be burned, and the vehicle could be damaged. Add brake fluid only when work is done on the brake hydraulic system. When the brake fluid falls to a low level, the brake warning light comes on. See Brake System Warning Light oil, such as engine oil, in the - 2012 Chevrolet Impala | Owner's Manual - Page 251
and gas that can explode. You can be badly hurt if you are not careful. See Jump Starting on page 10‑62 for tips on working around not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The vehicle should start only in P - 2012 Chevrolet Impala | Owner's Manual - Page 252
shift lever is in P (Park). The ignition key should come out only in LOCK/OFF. . Contact your dealer if service is required. To check the parking brake's holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this - 2012 Chevrolet Impala | Owner's Manual - Page 253
ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake. covered by your warranty. Do not allow through 3 for wiper blade replacement. Contact your dealer if service is required. Wiper Blade Replacement Windshield wiper blades should be - 2012 Chevrolet Impala | Owner's Manual - Page 254
for service. Bulb Replacement For the proper type of replacement bulbs, see Replacement Bulbs on page 10‑28. For any bulb‐changing pressurized gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions on the bulb package - 2012 Chevrolet Impala | Owner's Manual - Page 255
Vehicle Care To replace one of these bulbs: 1. Open the hood. See Hood on page 10‑5. 10-25 5. Remove the round dust caps to gain access to the bulbs. 6. Turn the old bulb counterclockwise and remove it from the retaining ring by pulling it away from the headlamp. 7. Remove the electrical connector - 2012 Chevrolet Impala | Owner's Manual - Page 256
10-26 Vehicle Care 11. Push the headlamp assembly toward the vehicle. 12. Push down on the plastic headlamp retainer to reinstall it. 13. Reinstall the screw from the headlamp assembly. - 2012 Chevrolet Impala | Owner's Manual - Page 257
Vehicle Care 10-27 Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps To replace one of these bulbs: 1. Open the trunk. See Trunk on page 2‑9. 2. Remove the convenience net (if equipped). Unhook the net from the upper wing nut. 5. Turn the two hex nuts counterclockwise to remove - 2012 Chevrolet Impala | Owner's Manual - Page 258
. Fuses and circuit breakers protect power devices in the vehicle. Replace a bad fuse with a new one of the identical size and rating. If there is a problem on the road and a fuse needs to be replaced, the same amperage fuse can be borrowed. Choose some feature of the vehicle that is not needed - 2012 Chevrolet Impala | Owner's Manual - Page 259
the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. Engine Compartment Fuse Block The engine compartment fuse block is located on the passenger side of the engine compartment, by - 2012 Chevrolet Impala | Owner's Manual - Page 260
AUX PWR BATT 1 BATT 2 BATT 3 BATT 4 BCM The vehicle may not have all of the fuses, relays, and features shown. Antilock Brake System (ABS) Motor 1 ABS Motor 2 Air Pump Air Injection Reactor Solenoid Airbag, Display Auxiliary Power Battery 1 Battery 2 Battery 3 Battery 4 Body Control Module (BCM) - 2012 Chevrolet Impala | Owner's Manual - Page 261
1 Cooling Fan 2 Fog Lamps (If Equipped) Fuel System Control Module Headlamp Module Horn Heated Mirror Ignition 1 Injector 2 Interior Lamps Interior Lamps, Instrument Panel Dimmer Driver Side High-Beam Headlamp RT HI BEAM LT LO BEAM LT PARK LT SPOT LT T/SIG ONSTAR PWR DROP/ CRANK RADIO Fuses Usage - 2012 Chevrolet Impala | Owner's Manual - Page 262
Lamp Regulated Voltage Control Sensor Steering Wheel Starter Transmission Vacuum Air Conditioning Compressor Cooling Fan 1 Cooling Fan 2 Cooling Fan 3 Vacuum Pump Powertrain Rear Defogger Starter The fuse block is on the passenger side of the vehicle in the carpet molding. Remove the fuse block door - 2012 Chevrolet Impala | Owner's Manual - Page 263
Power Seats Retained Accessory Power Sunroof Trunk Trunk Relay XM™ Radio 10-33 Wheels and Tires Tires Every new GM vehicle has high-quality tires made by a leading tire manufacturer. See the warranty manual for information regarding the tire warranty and where to get service. For additional - 2012 Chevrolet Impala | Owner's Manual - Page 264
service center should repair, replace, dismount, and mount the tires. Do not spin the tires in excess of 56 km/h (35 mph) on slippery surfaces such as snow, mud, ice, etc. Excessive spinning may cause the tires to explode. . . . . Passenger (P‐Metric) Tire Example . (A) Tire Size: The tire - 2012 Chevrolet Impala | Owner's Manual - Page 265
service description. See the "Tire Size" illustration later in this section for more detail. (B) TPC Spec (Tire Performance Criteria Specification): Original equipment tires designed to GM's specific tire maximum pressure needed to support that load. 10-35 Compact Spare Tire Example (A) Tire Ply - 2012 Chevrolet Impala | Owner's Manual - Page 266
see Tire Pressure on page 10‑40. (F) Tire Size: A combination of letters and numbers define a tire's width, height, aspect ratio, construction type, and service description. The letter T as the first character in the tire size means the tire is for temporary use only. (G) TPC Spec (Tire Performance - 2012 Chevrolet Impala | Owner's Manual - Page 267
is certified to carry a load. 10-37 Tire Terminology and Definitions Air Pressure: The amount of air inside the tire pressing outward on each square inch of the tire. Air pressure is expressed in kPa (kilopascal) or psi (pounds per square inch). Accessory Weight: The combined weight of optional - 2012 Chevrolet Impala | Owner's Manual - Page 268
Pressure: The maximum air pressure to which a cold tire can be inflated. The maximum air pressure is molded onto the sidewall. Maximum Load Rating: The load rating for a tire at the maximum permissible inflation pressure for that tire. Maximum Loaded Vehicle Weight: The sum of curb weight, accessory - 2012 Chevrolet Impala | Owner's Manual - Page 269
, brand, and/or model name molding that is higher or deeper than the same moldings on the other sidewall of the tire. Passenger (P-Metric) Tire: A tire used on passenger cars and some light duty trucks and multipurpose vehicles. Recommended Inflation Pressure: Vehicle manufacturer's recommended - 2012 Chevrolet Impala | Owner's Manual - Page 270
9‑10. Tire Pressure Tires need the correct amount of air pressure to operate effectively. Notice: Neither tire underinflation nor overinflation is good. Underinflated tires, or tires that do not have enough air, can result in: . . . Rough ride. Needless damage from road hazards. Tire overloading - 2012 Chevrolet Impala | Owner's Manual - Page 271
keep out dirt and moisture. 10-41 Tire Pressure Monitor System The Tire Pressure Monitor System (TPMS) uses radio and sensor technology to check tire pressure levels. The TPMS sensors monitor the air pressure in your tires and transmit tire pressure readings to a receiver located in the vehicle - 2012 Chevrolet Impala | Owner's Manual - Page 272
start‐ups as long as the malfunction exists. When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels - 2012 Chevrolet Impala | Owner's Manual - Page 273
warning light may come on in cool weather when the vehicle is first started, and then turn off as the vehicle is driven. This could be an early indicator that the air pressure is getting low and needs to be inflated to the proper pressure. A Tire and Loading Information label shows the size of - 2012 Chevrolet Impala | Owner's Manual - Page 274
ignition cycle. The sensors are matched to the tire/wheel positions, One of the road tires has been replaced with the spare tire. The spare tire does not have a TPMS sensor. The malfunction light and the DIC message should go off after the road tire is replaced and the sensor matching process is - 2012 Chevrolet Impala | Owner's Manual - Page 275
relearn tool, in the following order: driver side front tire, passenger side front tire, passenger side rear tire, and driver side rear. See your dealer for service or to purchase a relearn tool. There are two minutes to match the first tire/wheel position, and five minutes overall to match all four - 2012 Chevrolet Impala | Owner's Manual - Page 276
inflation pressure on the Tire and Loading Information label after the tires have been rotated. { WARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove - 2012 Chevrolet Impala | Owner's Manual - Page 277
47 conditions, and inflation pressure maintenance affect how fast aging takes place. Tires will typically need to tire manufacturer for more information on when tires should be replaced. Vehicle Storage Lightly coat the center of the wheel hub with wheel bearing grease after a wheel change or tire - 2012 Chevrolet Impala | Owner's Manual - Page 278
performance, ride and handling, traction control, and tire pressure monitoring performance. GM's TPC Spec number is molded onto the tire's sidewall near the tire size. { WARNING Tires could explode during improper service. Attempting to mount or dismount a tire could cause injury or death. Only - 2012 Chevrolet Impala | Owner's Manual - Page 279
radial-ply tires with the wheels on the vehicle. If the vehicle tires must be replaced with a tire that does not have a TPC Spec number, make sure they are the same size, load range, speed rating, and construction (radial) as the original tires. Vehicles that have a tire pressure monitoring system - 2012 Chevrolet Impala | Owner's Manual - Page 280
, service practices and differences in road characteristics and climate. Traction - AA, A, B, C The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test - 2012 Chevrolet Impala | Owner's Manual - Page 281
controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car - 2012 Chevrolet Impala | Owner's Manual - Page 282
could affect the braking and handling of the vehicle. Tires can lose air, and cause loss of control, causing a crash. Always use the correct wheel, wheel bolts, and wheel nuts for replacement. Notice: The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer - 2012 Chevrolet Impala | Owner's Manual - Page 283
and what to do: If a front tire fails, the flat tire creates a drag that pulls the vehicle toward that side. Take your foot off the accelerator pedal and grip the steering wheel firmly. Steer to maintain lane position, and then gently brake to a stop, well off the road, if possible. A rear blowout - 2012 Chevrolet Impala | Owner's Manual - Page 284
off the engine and do not restart while the vehicle is raised. 4. Do not allow passengers to remain in the vehicle. 5. Place wheel blocks on both sides of the tire at the opposite corner of the tire being changed. When the vehicle has a flat tire (B), use the following example as a guide to assist - 2012 Chevrolet Impala | Owner's Manual - Page 285
it. Then remove the jack and wrench. B. Extension and Protection Guide C. Wheel Wrench The tools you will need to change a tire include the jack (A), extension and protection guide (B), and wheel wrench (C). To remove the plastic covers and wheel nut caps, loosen the plastic nut caps with the - 2012 Chevrolet Impala | Owner's Manual - Page 286
or replaced. Once you have removed the wheel cover, use the following procedure to remove the flat tire and install the spare tire. 1. Do a safety check before proceeding. See If a Tire Goes Flat on page 10‑53. 2. Turn the wheel wrench counterclockwise once on each wheel nut to loosen it. Do not - 2012 Chevrolet Impala | Owner's Manual - Page 287
it is designed only for changing a flat tire. If it is used for tire. { WARNING Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported tire. 6. Remove all wheel nuts and the flat - 2012 Chevrolet Impala | Owner's Manual - Page 288
, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency, a cloth or a paper towel can be used; however - 2012 Chevrolet Impala | Owner's Manual - Page 289
the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts. See Capacities and Specifications on page 12‑2 for original equipment wheel nut torque specifications. Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To - 2012 Chevrolet Impala | Owner's Manual - Page 290
10-60 Vehicle Care To store a full-size tire: 1. Install the tools in their original location in the trunk area and secure. 2. Place the tire valve stem facing down and the protector/guide placed through a wheel bolt hole and threaded onto the bolt screw. 3. Remove the protector and attach the - 2012 Chevrolet Impala | Owner's Manual - Page 291
I. Bolt Screw C. Protective Guide D. Extension Bolt Screw E. Wing Nut F. Jack G. Wheel Wrench H. Foam Holder I. Bolt Screw 10-61 Compact Spare Tire If this is a police vehicle, see "Compact Spare Tire" in the Impala Police Package Supplement for compact spare tire information. { WARNING Driving - 2012 Chevrolet Impala | Owner's Manual - Page 292
Vehicle Care Notice: When the compact spare is installed, do not take the vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails which can damage the tire, wheel, and other parts of the vehicle. Do not use the compact spare on other vehicles. And do - 2012 Chevrolet Impala | Owner's Manual - Page 293
. The repairs would not be covered by the vehicle warranty. Whenever possible, turn off or unplug all accessories on either vehicle when jump starting the vehicle. 4. Turn the ignition to LOCK/OFF and switch off all lights and accessories in both vehicles, except the hazard warning flashers if - 2012 Chevrolet Impala | Owner's Manual - Page 294
gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light do not, explosive gas could be present engine parts can injure you badly. Keep your hands away from moving parts once the engine a heavy, unpainted metal engine part or to a remote negative - 2012 Chevrolet Impala | Owner's Manual - Page 295
Care 8. Connect the other end of the black negative (-) cable to an unpainted heavy metal engine part (D) away from the dead battery, but not near engine parts that move. 9. Start the engine in the vehicle with the good battery and run the engine at idle speed for at least four minutes. 10. Try to - 2012 Chevrolet Impala | Owner's Manual - Page 296
damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See - 2012 Chevrolet Impala | Owner's Manual - Page 297
position. 6. Secure the vehicle to the dolly following the manufacturer's instructions. Notice: If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty. Do not tow the vehicle with all four - 2012 Chevrolet Impala | Owner's Manual - Page 298
68 Vehicle Care Notice: Avoid using high pressure washes closer than 30 cm (12 in) parts. If damage occurs, it would not be covered by the vehicle's warranty. Approved cleaning products can be obtained from your dealer. Follow all manufacturer other salts, ice melting agents, road oil and tar, tree - 2012 Chevrolet Impala | Owner's Manual - Page 299
or cold water, a soft cloth, and a car washing soap to clean exterior lamps and lenses. Follow instructions under "Washing the Vehicle" later in this section. Tires Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage - 2012 Chevrolet Impala | Owner's Manual - Page 300
Lubrication Lubricate all key lock cylinders, hood hinges, liftgate hinges, and the steel fuel door hinge unless the components wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Damage could occur and the repairs would not be covered by the vehicle warranty - 2012 Chevrolet Impala | Owner's Manual - Page 301
instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows. To prevent damage, do not clean the interior from any interior surface. Never use a brush with stiff bristles. Never rub any surface aggressively or with excessive pressure. Do not - 2012 Chevrolet Impala | Owner's Manual - Page 302
process, a paper towel can be used to blot excess moisture. Fabric/Carpet Start by vacuuming the surface using a soft brush attachment. If a rotating brush attachment is being used during vacuuming, only use it on the floor carpet. Before cleaning, gently remove as much of the soil as possible - 2012 Chevrolet Impala | Owner's Manual - Page 303
by air fresheners would not be covered by the vehicle warranty. 10-73 Care of Safety Belts Keep belts clean and dry. Floor Mats { WARNING floor mat is the wrong size or is not properly installed, it can interfere with the pedals. Interference with the pedals can cause unintended acceleration - 2012 Chevrolet Impala | Owner's Manual - Page 304
need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfere with the accelerator or brake pedal. Always check that the floor mats do not interfere with the pedals. Use the floor mat with the correct side up. Do not turn it - 2012 Chevrolet Impala | Owner's Manual - Page 305
may not be covered by the vehicle warranty. Maintenance intervals, checks, inspections, recommended fluids, and lubricants are important to keep the vehicle in good working condition. The Tire Rotation and Required Services are the responsibility of the vehicle owner. It is recommended to have your - 2012 Chevrolet Impala | Owner's Manual - Page 306
see your dealer to have a trained technician do the work. See Doing Your Own Service Work on page 10‑4. Mainly driven in heavy city traffic in driving. Used for taxi, police, or delivery service. . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. - 2012 Chevrolet Impala | Owner's Manual - Page 307
tire inflation pressures. See Tire Pressure on page 10‑40. Inspect the tires for wear. See Tire Inspection on page 10‑45. Check the windshield washer fluid level. See Washer Fluid on page 10‑18. Once a Month . Check engine oil level and oil life percentage. If needed, change engine oil and filter - 2012 Chevrolet Impala | Owner's Manual - Page 308
. Check tire inflation pressures. See Tire Pressure on page 10‑40. Inspect tire wear. See Tire Inspection on page 10‑45. Visually check for fluid leaks. Inspect engine air cleaner filter. See Engine Air Cleaner/Filter on page 10‑11. Inspect brake system. Visually inspect steering, suspension - 2012 Chevrolet Impala | Owner's Manual - Page 309
Service and Maintenance 11-5 - 2012 Chevrolet Impala | Owner's Manual - Page 310
Service and Maintenance b) Check all fuel and vapor lines and hoses for proper hook‐up, routing, and condition. Check that the purge valve, if the vehicle has one, works with poor air quality, or areas with high dust levels. Replacement may also be needed if there is a reduction in air flow, - 2012 Chevrolet Impala | Owner's Manual - Page 311
Service and Maintenance 11-7 - 2012 Chevrolet Impala | Owner's Manual - Page 312
. The following list is intended to explain the services and conditions to look for that may indicate services are required. Battery The battery supplies power to start the engine and operate any additional electrical accessories. Severe Commercial Use Vehicles Only: Lubricate chassis components - 2012 Chevrolet Impala | Owner's Manual - Page 313
recommend quality parts engineered for the vehicle. Lamps Properly working headlamps, taillamps, and brake lamps are important to see and be seen on the road. . Fluids . Signs of wear may include steering wheel vibration, bounce/ sway while braking, longer stopping distance, or uneven tire wear. - 2012 Chevrolet Impala | Owner's Manual - Page 314
interior and exterior, see Interior Care on page 10‑70 and Exterior Care on page 10‑68. Wheel Alignment Wheel alignment is critical for ensuring that the tires the tire. Trained dealer technicians can inspect and recommend the right tires. Your dealer can also provide tire/wheel balancing services to - 2012 Chevrolet Impala | Owner's Manual - Page 315
below by name, part number, or specification can be obtained from your dealer. Usage Engine Oil Engine Coolant Hydraulic Brake System Windshield Washer Power Steering System Automatic Transmission Key Lock Cylinders Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Fluid - 2012 Chevrolet Impala | Owner's Manual - Page 316
11-12 Service and Maintenance Usage Hood and Door Hinges Fluid/Lubricant Multi-Purpose Lubricant, Superlube be obtained from your dealer. Maintenance Replacement Parts Part Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Spark Plugs Wiper Blades Driver Side ‐ 55.0 cm - 2012 Chevrolet Impala | Owner's Manual - Page 317
Service and Maintenance 11-13 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Date Odometer Reading Serviced By Services - 2012 Chevrolet Impala | Owner's Manual - Page 318
11-14 Service and Maintenance Odometer Reading Date Serviced By Services Performed - 2012 Chevrolet Impala | Owner's Manual - Page 319
Service and Maintenance Odometer Reading 11-15 Date Serviced By Services Performed - 2012 Chevrolet Impala | Owner's Manual - Page 320
11-16 Service and Maintenance Odometer Reading Date Serviced By Services Performed - 2012 Chevrolet Impala | Owner's Manual - Page 321
. Vehicle Data Capacities and Specifications ...12-2 Engine Drive Belt Routing ...12-3 Service Parts Identification Label This label, in the trunk, has the following information: . Vehicle Identification Number (VIN). Model designation. Paint information. Production options and special equipment - 2012 Chevrolet Impala | Owner's Manual - Page 322
66.3 L 140 Y 5.3 qt 9.1 qt 6.0 qt 17.3 gal 17.5 gal 100 lb ft Air Conditioning Refrigerant R134a Automatic Transmission Cooling System Including Reservoir Engine Oil with Filter Fuel Tank (RPO FHO) Fuel Tank (RPO FHS) Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to - 2012 Chevrolet Impala | Owner's Manual - Page 323
Technical Data Engine Specifications Engine 3.6L V6 VIN Code 3 Transmission Automatic Spark Plug Gap 1.10 mm (0.043 in) 12-3 Engine Drive Belt Routing - 2012 Chevrolet Impala | Owner's Manual - Page 324
12-4 Technical Data 2 NOTES - 2012 Chevrolet Impala | Owner's Manual - Page 325
Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of your dealership or the general manager. - 2012 Chevrolet Impala | Owner's Manual - Page 326
Chevrolet, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first. STEP THREE - U.S. Owners is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue - 2012 Chevrolet Impala | Owner's Manual - Page 327
to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts the Vehicle Identification Number (VIN). 13-3 Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, - 2012 Chevrolet Impala | Owner's Manual - Page 328
devices (TTYs)) Roadside Assistance: 1-800-268-6800 Digital owner manual, warranty information, and more. Storage for online service and maintenance records. Chevrolet dealer locator for service nationwide. Exclusive privileges and offers. Recall notices for your specific vehicle. OnStar and GM - 2012 Chevrolet Impala | Owner's Manual - Page 329
and multimedia galleries organized into the Features and Auto Care Sections. Download the owner manual for your vehicle, quickly and easily. Find the Chevrolet-recommended maintenance services for your vehicle. required for the vehicle, such as hand controls or a wheelchair/ scooter lift for the - 2012 Chevrolet Impala | Owner's Manual - Page 330
the problem. . Emergency Tow from a Public Road or Highway: Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service to change a flat tire - 2012 Chevrolet Impala | Owner's Manual - Page 331
of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions. If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair. . . . Alternative - 2012 Chevrolet Impala | Owner's Manual - Page 332
of your dealer's area. Public Transportation or Fuel Reimbursement If the vehicle requires overnight warranty repairs, and public transportation is used instead of your dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM - 2012 Chevrolet Impala | Owner's Manual - Page 333
usage fees, excessive mileage, or rental service change tested for the vehicle. As a result, these parts may fit poorly, exhibit premature durability/ corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by the GM New Vehicle Limited Warranty - 2012 Chevrolet Impala | Owner's Manual - Page 334
repairs. Give only the necessary information to police and other parties involved in the crash. For Owner name, address, and telephone number. Vehicle license plate number. Vehicle make, model, and model Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a - 2012 Chevrolet Impala | Owner's Manual - Page 335
as the cost stays within reasonable limits. 13-11 Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. Managing the Vehicle Damage Repair Process - 2012 Chevrolet Impala | Owner's Manual - Page 336
Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 Prices are subject to change without notice and without Owner Manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty a recall and remedy campaign. - 2012 Chevrolet Impala | Owner's Manual - Page 337
become involved in individual problems between you, your 1-800-333-0510 or write to: Transport Canada Road Safety Branch 80 rue Noel Gatineau, QC J8Z 0A1 General Motors. Call 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 - 2012 Chevrolet Impala | Owner's Manual - Page 338
the driver control the vehicle. These modules may store data to help your dealer technician service the vehicle situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how accelerator and/or brake pedal. How fast the vehicle was traveling. . . . - 2012 Chevrolet Impala | Owner's Manual - Page 339
used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/ unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not - 2012 Chevrolet Impala | Owner's Manual - Page 340
13-16 Customer Information 2 NOTES - 2012 Chevrolet Impala | Owner's Manual - Page 341
. Requires the available Directions and Connections service plan. Receive On-Demand Diagnostics for a check on the vehicle's key operating systems. Receive Roadside Assistance. . Solid Green: System is ready. Flashing Green: On a call. Red: Indicates a problem. . Push Q or call 1‐888‐4‐ONSTAR - 2012 Chevrolet Impala | Owner's Manual - Page 342
-guided commands. Security OnStar provides services like Stolen Vehicle Assistance, Remote Ignition Block, and Roadside Assistance, if the vehicle is equipped with these services. OnStar can unlock the vehicle doors remotely, if it is equipped with automatic door locks, and can help police locate - 2012 Chevrolet Impala | Owner's Manual - Page 343
System responds with miles to the destination, then responds with "OnStar ready," then a tone. 3. Say "Goodbye." Exits voice commands. 14-3 Other Navigation Services Available from OnStar OnStar eNav: Allows subscribers to send destinations from Google Maps™ and MapQuest.com to their Turn-by-Turn - 2012 Chevrolet Impala | Owner's Manual - Page 344
to be made and received from the vehicle. The vehicle can also be controlled from a cell phone through the OnStar mobile app. See www.onstar.com be remote started, if equipped, or the doors can be unlocked from anywhere there is cell phone service. It can also check the fuel level, tire pressure, and - 2012 Chevrolet Impala | Owner's Manual - Page 345
that vehicle ownership has changed, OnStar may send a voice message to the vehicle, requesting updated account information. How OnStar Service Works Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance - 2012 Chevrolet Impala | Owner's Manual - Page 346
added, connected, or modified, OnStar service may not work. Other problems beyond OnStar 's control may prevent service such as hills, tall buildings, the home page. Q for help with: Locating a gas station with an attendant to pump gas. Finding a hotel, restaurant, etc., that meets accessibility - 2012 Chevrolet Impala | Owner's Manual - Page 347
Number (PIN) A PIN is needed to access some of the OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. You will be prompted to change the PIN the first time when speaking with an Advisor. To change the OnStar PIN, call OnStar and provide the Advisor with the current number - 2012 Chevrolet Impala | Owner's Manual - Page 348
may unlawfully intercept or access transmissions and private communications without consent. Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems - 2012 Chevrolet Impala | Owner's Manual - Page 349
INDEX i-1 A Accessories and Modifications ...10-3 Accessory Power ...9-18 Add-On Electrical Equipment ...9-45 Additional Information, OnStar® ...14-5 Adjustments Lumbar, Front Seats ...3-4 Air Cleaner/Filter, Engine ...10-11 Air Filter, Passenger Compartment ...8-5 Air Vents ...8-4 Airbag System - 2012 Chevrolet Impala | Owner's Manual - Page 350
Owners ...iii Capacities and Specifications ...12-2 Carbon Monoxide Engine Exhaust ...9-21 Trunk ...2-9 Winter Driving ...9-7 Cautions, Danger, and Warnings ...iv CD Player ...7-13 Center Console Storage ...4-2 Center Seat ...3-4 Chains, Tire ...10-52 Charging System Light ...5-15 Check Engine - 2012 Chevrolet Impala | Owner's Manual - Page 351
Collision Damage Repair ...13-9 Compact Spare Tire ...10-61 Compass ...5-5 Connections, OnStar® ...14-4 Control of a Vehicle ...9-3 Convenience Net ...4-2 Convex Mirrors ...2-13 Coolant Engine ...10-13 Engine Temperature Gauge ...5-12 Engine Temperature Warning Light ...5-20 Cooling System ...10-12 - 2012 Chevrolet Impala | Owner's Manual - Page 352
F Filter, Engine Air Cleaner ...10-11 Flash-to-Pass ...6-2 Flashers, Hazard Warning ...6-3 Flat Tire ...10-52 Changing ...10-54 Floor Mats ...10-73 Fluid Automatic Transmission ...10-10 Brakes ...10-19 Power Steering ...10-17 Washer ...10-18 Fog Lamps Bulb Replacement ...6-4 Front Fog Lamp Light - 2012 Chevrolet Impala | Owner's Manual - Page 353
...5-11 Warning Lights and Indicators ...5-9 General Information Service and Maintenance Door Opener ...5-40 Programming ...5-40 Gasoline Specifications ...9-34 Gauges Engine Engine ...9-18 Heating and Air Conditioning ...8-1 High-Beam On Light ...5-23 Highway Hypnosis ...9-6 Hill and Mountain Roads - 2012 Chevrolet Impala | Owner's Manual - Page 354
22 Tire Pressure ...5-21 Locks Automatic Door ...2-8 Delayed Locking ...2-7 Door ...2-6 Lockout Protection ...2-8 Power Door ...2-7 Safety ...2-8 Loss of Control ...9-5 Infants and Young Children, Restraints ...3-35 Infotainment ...7-1 Instrument Cluster ...5-10 Introduction ...iii J Jump Starting - 2012 Chevrolet Impala | Owner's Manual - Page 355
13 Heated ...2-14 Manual Rearview ...2-14 Power ...2-14 Monitor System, Tire Pressure ...10-41 i-7 O Odometer ...5-11 Off-Road Recovery ...9-4 Oil Engine ...10-7 Engine Oil Life System ...10-10 Messages ...5-30 Pressure Light ...5-22 Older Children, Restraints ...3-33 Online Owner Center ...13 - 2012 Chevrolet Impala | Owner's Manual - Page 356
Door Locks ...2-7 Mirrors ...2-14 Outlets ...5-8 Protection, Battery ...6-8 Retained Accessory (RAP) ...9-18 Seat Adjustment ...3-4 Steering -3 Overheated Engine Protection Operating Mode ...10-16 Overheating, Engine ...10- 14 Passenger Compartment Air Filter ...8-5 Passenger Sensing System ...3- - 2012 Chevrolet Impala | Owner's Manual - Page 357
...3-4 Power Adjustment, Front ...3-4 Rear ...3-8 Reclining Seatbacks ...3-5 Securing Child Restraints ...3-47, 3-49 Security Light ...5-22 OnStar® ...14-2 Vehicle ...2-11 Service Accessories and Modifications ...10-3 Doing Your Own Work ...10-4 Engine Soon Light ...5-16 Maintenance Records ...11-13 - 2012 Chevrolet Impala | Owner's Manual - Page 358
12 Time ...5-6 Tires Buying New Tires ...10-47 Chains ...10-52 Changing ...10-54 Compact Spare ...10-61 Designations ...10-36 Different Size ...10-49 If a Tire Goes Flat ...10-52 Inflation Monitor System ...10-42 Inspection ...10-45 Messages ...5-33 Pressure Light ...5-21 Pressure Monitor System - 2012 Chevrolet Impala | Owner's Manual - Page 359
Manual ...iv Vehicle (cont'd) Load Limits ...9-10 Messages ...5-27 Personalization ...5-35 Reminder Messages ...5-35 Remote Start ...2-5 Security ...2-11 Towing ...10-65 Vehicle Care Tire Pressure ...10-40 Ventilation, Air ...8-4 Visors ...2-17 W Warning Brake System Light ...5-18 Warning Lights - 2012 Chevrolet Impala | Owner's Manual - Page 360
i-12 INDEX Wheels Alignment and Tire Balance ...10-51 Different Size ...10-49 Replacement ...10-51 When It Is Time for New Tires ...10-46 Where to Put the Restraint ...3-40 Windows ...2-15 Power ...2-16 Windshield Wiper/Washer ...5-4 Winter Driving ...9-7 Wiper Blade Replacement ...10-23
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2012 Chevrolet Impala Owner Manual
M
In Brief
... . . . . . . . . . . . . . . . . . . . . .
1-1
Instrument Panel
.. .. . . . . . . . . . .
1-2
Initial Drive Information
... . . . . .
1-3
Vehicle Features
. ... . . . . . . . . .
1-13
Performance and
Maintenance
.. .. . . . . . . . . . . . .
1-17
Keys, Doors, and
Windows
.. .. . . . . . . . . . . . . . . . .
2-1
Keys and Locks
. .. . . . . . . . . . . . .
2-2
Doors
. ... . . . . . . . . . . . . . . . . . . . . . .
2-9
Vehicle Security
... . . . . . . . . . . .
2-11
Exterior Mirrors
.. .. . . . . . . . . . . .
2-13
Interior Mirrors
... . . . . . . . . . . . . .
2-14
Windows
... . . . . . . . . . . . . . . . . . .
2-15
Roof
. .. . . . . . . . . . . . . . . . . . . . . . . .
2-17
Seats and Restraints
. .. . . . . . .
3-1
Head Restraints
. ... . . . . . . . . . . .
3-2
Front Seats
. ... . . . . . . . . . . . . . . . .
3-3
Rear Seats
.. .. . . . . . . . . . . . . . . . .
3-8
Safety Belts
.. .. . . . . . . . . . . . . . .
3-10
Airbag System
. ... . . . . .. . . . . ..
3-19
Child Restraints
... . . . . . . . . . . .
3-33
Storage
. ... . . . . . . . . . . . . . . . . . . .
4-1
Storage Compartments
. ... . . . .
4-1
Additional Storage Features.. . 4-2
Instruments and Controls
.. ..
5-1
Controls
.. .. . . . . . . . . . . . . . . . . . . .
5-2
Warning Lights, Gauges, and
Indicators
. .. . . . . . . . . . . . . . . . . .
5-9
Information Displays
.. .. . . . . . .
5-23
Vehicle Messages
.. .. . . . . . . . .
5-27
Vehicle Personalization
.. .. . . .
5-35
Universal Remote System
. .. .
5-40
Lighting
.. .. . . . . . . . . . . . . . . . . . . .
6-1
Exterior Lighting
.. .. . . . . . . . . . . .
6-1
Interior Lighting
. .. . . . . . . . . . . . . .
6-5
Lighting Features
.. .. . . . . . . . . . .
6-6
Infotainment System
.. .. . . . . .
7-1
Introduction
.. .. . . . . . . . . . . . . . . . .
7-1
Radio
.. .. . . . . . . . . . . . . . . . . . . . . . .
7-6
Audio Players
. ... . . . . . . . . . . . .
7-13
Phone
... . . . . . . . . . . . . . . . . . . . . .
7-19
Climate Controls
. .. . . . . . . . . . .
8-1
Climate Control Systems
. .. . . .
8-1
Air Vents
.. .. . .. . . .. . . .. . . .. . . ..
8-4
Maintenance
.. .. . . . . . . . . . . . . . . .
8-5
Driving and Operating
.. .. . . . .
9-1
Driving Information
. ... . .. .. .. ..
9-2
Starting and Operating
.. .. . . .
9-14
Engine Exhaust
. .. . . . . . . . . . . .
9-21
Automatic Transmission
.. .. . .
9-22
Brakes
... . . . . . . . . . . . . . . . . . . . .
9-26
Ride Control Systems
.. .. . . . .
9-27
Cruise Control
.. .. . . . . . . . . . . . .
9-30
Fuel
.. .. . . . . . . . . . . . . . . . . . . . . . .
9-33
Towing
... . . . . . . . . . . . . . . . . . . . .
9-39
Conversions and Add-Ons. .. 9-45