2005 Dodge Stratus Owner Manual Coupe - Page 383

IF YOU NEED CONSUMER ASSISTANCE 383 MOPAR PARTS Mopar fluids, lubricants, parts, and accessories are available from your DaimlerChrysler Motors Corporation dealer. They will help you keep your vehicle operating at its best. CUSTOMER ARBITRATION BOARD In the 50 United States, and Washington, D.C., if a warranty dispute has not been resolved to your satisfaction, you may submit the issue to a DaimlerChrysler Motors Customer Arbitration Board. Additional information and the address of each Customer Arbitration Board is contained in the Customer Arbitration Board Brochure included in the Glove Box Kit. Reporting Safety Defects In the 50 United States and Washington D.C.: If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying DaimlerChrysler Corporation. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or DaimlerChrysler Corporation. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 202-366-0123 in Washington DC area) or write to: NHTSA, U.S. Department of Transportation, Washington DC 20590. You can also obtain other information about motor vehicle safety from the Hotline. In Canada: If you believe that your vehicle has a safety defect, you should contact the Customer Service Department immediately. Canadian customers who wish to report a safety defect to the Canadian government should write to Transport Canada, P.O. Box 8880, Ottawa Postal Station, Ottawa, Ontario K1G 3J2. 11