1996 Ford Thunderbird Owner's Manual - Page 4

Introductory Information Ford's Commitment to You Our Guiding Principles u Quality comes first. For your satisfaction, the quality of our products and services must be our number one priority. work must be done with you in mind, providing better products and services than our competition. u You are the focus of everything we do. Our u Continuous improvement is essential to our success. We must strive for excellence in everything we do: in our products - in their safety and value - and in our services, our human relations, our competitiveness, and our profitability. We are a team. We must treat one another with trust and respect. must maintain mutually beneficial relationships with dealers, suppliers, and our other business associates. worldwide must be pursued in a manner that is socially responsible and commands respect for its integrity and for its positive contributions to society. u Employee involvement is our way of life. u Dealers and suppliers are our partners. We u Integrity is never compromised. Our conduct 1