1997 Ford Expedition Warranty Guide 1st Printing
1997 Ford Expedition Manual
1997 Ford Expedition manual content summary:
- 1997 Ford Expedition | Warranty Guide 1st Printing - Page 1
with quality protection and service. When you need warranty repairs, Ford recommends that you take your car or light truck to your cover your emissions control systems (page 11). ¬ Noise Emissions Warranty which applies only to certain medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 2
immediately. MAINTAIN YOUR VEHICLE PROPERLY Your glove box contains an Owner Guide and a Service Guide booklet for reference and for recording maintenance work done on your vehicle. Proper vehicle maintenance is the responsibility of the owner. Ford Motor Company may deny you warranty coverage if - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 3
the tax must be paid by you, the owner of the vehicle. Sometimes Ford may offer a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of the warranty. Check with your dealer or call 1-800-392-3673 (FORD) to learn whether any adjustment program is applicable - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 4
car or light truck is suitable for your special purposes). These implied warranties are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the applicable time period provided by state law, whichever period is shorter. Some states do not allow Ford to - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 5
COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION 7.3L POWER STROKE DIESEL ENGINE 3/36,000 5/ is Covered? (page 5) ¬ What is Not Covered? (page 7) WHAT IS COVERED? Bumper to Bumper Coverage Under your New Vehicle Limited Warranty, Bumper to Bumper Coverage - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 6
Ford warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials or workmanship. Corrosion Coverage Under your New Vehicle Limited Warranty, Corrosion Coverage begins at the Warranty Start Date and covers body sheet metal panels - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 7
for each repair visit. Ford covers these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel pump and fuel system (excluding fuel lines and fuel tank), high pressure lines - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 8
does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. Examples from the Service Guide are: • oil changes • oils, lubricants other fluids • oil/air filters • brake linings - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 9
• engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle that are installed by body builders or manufacturers other than Ford • vehicle's built with titles that specify "dismantled", "fire", "flood", "junk", " - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 10
problem is covered by another Ford warranty - Ford will pay the tow charge under the other warranty. For emergency roadside assistance, call 1-800-241-3673 (FORD). For daily rental units that must be towed because a covered part has failed during the Bumper to Bumper Warranty period, Ford will cover - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 11
These warranties assure you that the emissions control systems in your vehicle meet the requirements of the Clean Air Act. Under this federal law, the U.S. Environmental Protection Agency (EPA) sets standards for the amount of exhaust pollutant and evaporative emissions that are emitted by vehicles - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 12
, Ford will repair, replace or adjust - with no charge for labor, diagnosis or parts - any emissions control device or system if you meet all these conditions: • You have maintains and operated your vehicle according to the instructions on proper care in the Owner Guide, the Service Guide and - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 13
Fuel Injector (1) • Controls for Deceleration • Distributor Assembly • Electronic Ignition System • Exhaust Pipe (Manifold to Catalyst) • Electronic Engine Control Sensors and Switches • Exhaust Gas Recirculation (EGR) Valve, Spacer, Plate and Associated Parts • Exhaust Heat Control Valve • Exhaust - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 14
• Fuel Injection System • Fuel Injector Supply Manifold • Fuel Sensor (1) • Fuel Tank (Gasoline Only) • Fuel Tank Pressure Control Valve (1) • Fuel Vapor Storage Canister, Liquid Separator and Associated Parts • Ignition Coil and/or Control Module • Intake Manifold • Intercooler Assembly - Engine - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 15
replacement time that is specified in your Owner Guide and the Service Guide; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Ford or Mercury dealer maintains a complete list of parts covered by emissions warranties. For more details - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 16
Ford provides to owners of vehicle certifies for sale in California or in a other state that adopts California's emissions standards and warranty regulations TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS * Gross Vehicle Weight Rating ** These specific parts were selected on the - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 17
control system may include such parts as the carburetor or fuel injection system, the ignition system, catalytic converter and the engine computer. Also included may be hoses, belts, connectors and other emission-related assemblies. Where a warrantable condition exists, Ford will repair your - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 18
part listed on with coverage for seven years or 70,000 miles is defective, the part will be repaired or replaced by Ford. This is your long-term emission control system DEFECTS WARRANTY. If Gross Vehicle Weight rating is over 14,000 lbs.: For five years or 50,000 miles (gasoline powered engines - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 19
parts listed below are covered by the Defects Warranties that apply to every California 1997-model vehicle, regardless of the GVWR of the vehicle. * Gross Vehicle Weight Rating List of Parts Covered by Defects Warranties • Air/Fuel Feedback Control System and Sensors • Altitude Compensation System - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 20
Ignition System • Exhaust Pipe (Manifold to Catalyst) • Electronic Engine Control Sensors and Switches • Exhaust Gas Recirculation (EGR) Valve, Spacer, Plate and Associated Parts • Exhaust Heat Control Valve • Exhaust Manifold • Fuel Filler Cap and Neck Restrictor • Fuel Injection System (1) • Fuel - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 21
Flow Sensor (1) Coverage for diesel engines is for five years or 100,000 years. (2) Flex Fuel Vehicle only. Important Information about List of Parts Also covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts. connectors, gasoline fuel lines - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 22
WHAT IS NOT COVERED? Ford may deny you warranty coverage if your vehicle or a part failed because of abuse, neglect, improper maintenance, unapproved modifications or any items included in What Is Not Covered?, (page 5). 22 - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 23
of charge. HOW DO I HANDLE EMERGENCY REPAIRS? If your vehicle needs an emergency repair on emission-related parts and a Ford or Mercury dealer is not available - so that you must have covered repairs made by someone other than a Ford or Mercury dealer your Ford or Mercury dealer will reimburse you - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 24
you warranty coverage. To have repairs made under this warranty, you may have you show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Service Guide. Be sure to save your service receipts and to keep - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 25
cover, and Dispute Settlement Board, page 28. If you need more information about getting service under the Federal Emissions Performance Warranty, or if you want to report what you believe to be violations of the terms of this warranty, you may contact: Director, Field Operations & Support - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 26
left the control of Ford - with all applicable Noise Control Regulations of the U.S. Environmental Protection Agency. This warranty covers this vehicle as designed, built and equipped by Ford Motor Company, and is not limited to any particular part, component or system of the vehicle as manufactured - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 27
Plan (Ford ESP). Ford ESP is the only extended service program with the Ford name on it and the only service contract backed by Ford Motor Company. Ford ESP is an optional service contract, backed and administered by Ford. It provides: • protection against repair costs after your Bumper to Bumper - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 28
on the inside cover of this booklet. an informal, alternative process for owner of a Ford Motor Company vehicle in the United States. For more details, please refer to your Customer Assistance Guide. For a brochure/application, speak to your dealer or write to: Dispute Settlement Board P.O. Box - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 29
warranty enforcement laws These state laws - sometimes called "lemon laws" - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of - 1997 Ford Expedition | Warranty Guide 1st Printing - Page 30
and the risk of fuel expulsion and fires. Such use also voids the Ford Bumper to Bumper Warranty and may void the Emissions Warranties. You may determine whether the vehicle is equipped with the Ford Ambulance Prep Package by inspecting the information plate on the driver's rear door pillar. You may
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1. Introduction
Ford Motor Company
and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.
When you need warranty repairs, Ford recommends that you take your
car or light truck to your selling dealer, who wants to ensure that you
continue to be satisfied with your vehicle. You may, however, take your
vehicle to any authorized Ford or Mercury dealership for warranty
repairs.
This booklet explains in detail the warranty coverages that apply to your
1997-model Ford or Mercury car or light truck. If you bought a
previously owned 1997-model vehicle, you are eligible for any remaining
warranty coverages.
The warranty includes:
➡
New Vehicle Limited Warranty
(page 4).
➡
Emissions Defect Warranties
and
Emissions Performance
Warranties
which cover your emissions control systems (page 11).
➡
Noise Emissions Warranty
which applies only to certain
medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight
Rating (page 26).
1