1998 Ford Escort Customer Assistance Guide 1st Printing
1998 Ford Escort Manual
1998 Ford Escort manual content summary:
- 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 1
service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Ford accessories storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 2
arrange assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain information about reimbursement, call 1-800-241-FORD. FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 3
Motor Company dealer. There are several Ford ESP plans available in various time-and-mileage combinations. Each plan can be tailored to fit your own driving your new vehicle is serviced properly. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 4
service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center where the dealership is located • the year and pursuing replacement or - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 5
advise them accordingly. If your service problem is not resolved, ask to see the Service Manager to review your concern. If you are still not satisfied, contact the number above and our Motorhome Customer Assistance Center will assist you and/or the repair location as needed. THE DISPUTE SETTLEMENT - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 6
by the new vehicle limited warranty items covered by a service contract alleged liability claims property damage where the damage is Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • the file number assigned to your application • - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 7
sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by the dealer(s) and Ford Motor Company • some cases may take longer than 30 days to be reviewed. Every effort will be made to resolve each case within 40 days of receiving the consumer - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 8
emission control system and may cause engine knocking or serious engine damage. Ford Motor Company is not responsible for any damage caused by using improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 9
Accessories FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 of accessories is available through your local authorized Ford or Lincoln-Mercury dealer. These quality accessories have been specifically engineered to fulfill - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 10
Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Cassette holders Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 11
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup Bedliners Car/truck covers Cargo liners, interior Carpet floor mats Cleaners, waxes and polishes Flat splash guards Front end covers (full and mini) Hood - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 12
the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information. • The Federal Communications Commission (FCC) regulates the use of mobile communications systems - such as two-way radios, telephones and theft alarms - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 13
watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for any adverse effects or damage that may result from the use of such equipment. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio: Make checks payable to: HELM - 1998 Ford Escort | Customer Assistance Guide 1st Printing - Page 14
Index Accessories ...9 Customer assistance away from home ...3 Dispute Settlement Board ...5 Extended Service Plan, Ford ...2 Order forms, service information ...13 Roadside assistance ...2 14
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Getting roadside assistance
2
Ford extended service plan
2
Getting the service you need
3
Motorhome assistance
4
The dispute settlement board
5
Getting assistance outside of the U.S.
8
Ford accessories for your vehicle
9
Ordering additional owner’s literature
13
Index
14
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage
and retrieval system or translation in whole or part is not permitted without
written authorization from Ford Motor Company.
Copyright
r
1997 Ford Motor Company
Elemental Chlorine Free
Table of contents
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