2003 Ford Focus Warranty Guide 4th Printing
2003 Ford Focus Manual
2003 Ford Focus manual content summary:
- 2003 Ford Focus | Warranty Guide 4th Printing - Page 1
2003 MODEL YEAR FOCUS WARRANTY GUIDE 2003 MODEL YEAR WARRANTY GUIDE - 2003 Ford Focus | Warranty Guide 4th Printing - Page 2
Service Advisor at your selling/servicing dealership. 2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service and Sub-Saharan Africa: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park - 2003 Ford Focus | Warranty Guide 4th Printing - Page 3
- 2003 Ford Focus | Warranty Guide 4th Printing - Page 4
Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2003-MODEL FOCUS Quick Reference: Warranty Coverage What Is Covered? Bumper To Bumper Coverage Safety Restraint Coverage Corrosion Coverage What Is Not Covered? 4. IN ADDITION ...Roadside Service - 2003 Ford Focus | Warranty Guide 4th Printing - Page 5
Emissions Warranties What Is Covered? What Is Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. DISPUTE SETTLEMENT BOARD 10. STATE WARRANTY ENFORCEMENT LAWS 13 14 15 16 16 17 19 20 21 24 25 26 - 2003 Ford Focus | Warranty Guide 4th Printing - Page 6
service, but you may also take your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Certain warranty repairs 2003-model Focus. If you bought a previously owned 2003-model Focus, you are eligible for any remaining warranty coverages. Ford Motor of this guide. If you - 2003 Ford Focus | Warranty Guide 4th Printing - Page 7
the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts affected by the lack of maintenance. Make sure that receipts for completed maintenance work are retained with the vehicle - 2003 Ford Focus | Warranty Guide 4th Printing - Page 8
may receive instructions to provide no-cost, service-type improvements - not included in your Scheduled Maintenance Guide - intended to increase your overall satisfaction with your vehicle. Sometimes Ford may offer a special adjustment program to pay all or part of the cost of certain repairs beyond - 2003 Ford Focus | Warranty Guide 4th Printing - Page 9
2003-model Focus Your NEW VEHICLE LIMITED WARRANTY gives you specific legal rights. You may have other rights that vary from state to state. The New Vehicle Limited Warranty is the only express warranty applicable to your vehicle. Neither Ford or Ford Motor that the car or light truck is suitable for - 2003 Ford Focus | Warranty Guide 4th Printing - Page 10
in service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more this coverage period, authorized Ford Motor Company dealers will repair, replace, or adjust all parts on your 5 - 2003 Ford Focus | Warranty Guide 4th Printing - Page 11
tire service center during the Ford Bumper to Bumper Coverage period for a covered repair (replacement or adjustment), you may be charged a prorated amount for wear or other charges. If so, you should present your paid invoice detailing the nature of the charges to any Ford Motor Company dealership - 2003 Ford Focus | Warranty Guide 4th Printing - Page 12
, regardless of miles driven) only applies if the corrosion causes perforation (holes) in body sheet metal panels. If corrosion does not cause perforation (holes), and is not the result of usage and/or environmental conditions, paint damage is covered under the terms of the Bumper to Bumper Warranty - 2003 Ford Focus | Warranty Guide 4th Printing - Page 13
misusing the vehicle, such as driving over curbs, overloading, racing, or using the vehicle as a stationary power source • altering or modifying the vehicle - including the body, chassis, or components - after the vehicle leaves Ford's control • non-Ford parts installed after the vehicle leaves Ford - 2003 Ford Focus | Warranty Guide 4th Printing - Page 14
of parts due to normal wear and tear. You, as the owner, are responsible for these items. Examples from the Scheduled Maintenance Guide are: • cleaning/polishing • oil changes • oils, lubricants, other fluids • wiper blades • clutch linings • oil/air filters • engine tune-up • brake linings/pads - 2003 Ford Focus | Warranty Guide 4th Printing - Page 15
Time Limits on Coverage • After the first 12 months in service or 12,000 miles, whichever occurs first, wheel alignment and tire balancing are not covered unless required by a warranty repair • After 12 months in service, regardless of miles driven (24 months for vehicles sold and registered in the - 2003 Ford Focus | Warranty Guide 4th Printing - Page 16
driving a daily rental unit). Under this program Ford will cover: • towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles • flat tire change credit card unless the problem is covered by another Ford part has failed during the Bumper to Bumper - 2003 Ford Focus | Warranty Guide 4th Printing - Page 17
warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides, in compliance with Federal requirements. The warranties are: • Emissions Defect Warranty • Emissions Performance Warranty For full - 2003 Ford Focus | Warranty Guide 4th Printing - Page 18
) for the following emissions parts, if you meet the conditions listed below in this section. • catalytic converter • electronic emissions control unit (PCM) • onboard emissions diagnostic device Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - with - 2003 Ford Focus | Warranty Guide 4th Printing - Page 19
and the Emissions Performance Warranty. List of Parts Covered by Emissions Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • Cold Start Enrichment System • Controls for Deceleration • Electronic - 2003 Ford Focus | Warranty Guide 4th Printing - Page 20
Ignition Coil and/or Control Module Intake Manifold Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD) System PCV System and Oil Filler Cap Powertrain Control Module Secondary Air Injection System Spark Control Components Spark Plugs and Ignition Wires Synchronizer Assembly Throttle Body - 2003 Ford Focus | Warranty Guide 4th Printing - Page 21
6. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under the emissions control warranty to owners of vehicles certified for sale in California, (your Vehicle Emissions Control Information label - 2003 Ford Focus | Warranty Guide 4th Printing - Page 22
system, the ignition system, catalytic converter, and the engine computer. Also included may be hoses, belts, connectors, and other emissions-related assemblies. Where a warrantable condition exists, Ford Motor Company will repair your vehicle at no cost to you including diagnosis, parts, and labor - 2003 Ford Focus | Warranty Guide 4th Printing - Page 23
listed in your owner's manual. Ford recommends that you problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. As the vehicle owner, you should be aware that Ford Motor Company may deny you warranty coverage if the vehicle or a part - 2003 Ford Focus | Warranty Guide 4th Printing - Page 24
California 2003-model vehicle, regardless of the GVWR* of the vehicle. * Gross Vehicle Weight Rating List of Parts Covered by Defects Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • Cold Start - 2003 Ford Focus | Warranty Guide 4th Printing - Page 25
, Whichever First Occurs) Part Name Catalytic Converter Important Information about List of Parts Engine Size 2.0L 2.3L X X Also covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, fuel lines, and wiring harnesses that are - 2003 Ford Focus | Warranty Guide 4th Printing - Page 26
made by someone other than a Ford Motor Company dealer - your Ford Motor Company dealer will reimburse you for the cost of repairs, including diagnosis. Be sure to obtain: (a) the parts that are replaced; and (b) a receipt for the work. Take the parts and receipt to your dealer, who will determine - 2003 Ford Focus | Warranty Guide 4th Printing - Page 27
's recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate). WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that you use genuine Ford replacement parts. However, when you are having non-warranty work done on your vehicle, you may - 2003 Ford Focus | Warranty Guide 4th Printing - Page 28
on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. If you are not satisfied with the handling of a warranty matter - 2003 Ford Focus | Warranty Guide 4th Printing - Page 29
YOUR VEHICLE You can get more protection for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is the only service contract backed by Ford Motor Company or Ford Motor Service Company. It provides: • benefits during the warranty period depending on the plan - 2003 Ford Focus | Warranty Guide 4th Printing - Page 30
free alternative pursuing replacement WORK? The Dispute Settlement Board offers a free independent process for resolving warranty disputes. You may apply to the Board if you are an eligible owner of a Ford Motor Company vehicle in the United States. For details, please refer to your Owner Guide - 2003 Ford Focus | Warranty Guide 4th Printing - Page 31
your vehicle. (This will give us the opportunity to make any needed repairs before you pursue the remedies provided by your state's law.) In all other states where not specifically required by state law, Ford Motor Company requests that you give us the written notice. Send your written notification - 2003 Ford Focus | Warranty Guide 4th Printing - Page 32
w w w. o w n e r c o n n e c t i o n . c o m Designed with Ford owners in mind, this site features updated information on vehicle service, special offers and Ford-sponsored events in your community. *F3S4J19T201AD* 3S4J-19T201-AD June 2003 Fourth Printing Warranty Guide Ford Litho in U.S.A.
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2003 MODEL YEAR WARRANTY GUIDE
2003 MODEL YEAR FOCUS
WARRANTY GUIDE