2003 Ford Taurus Warranty Guide 5th Printing
2003 Ford Taurus Manual
2003 Ford Taurus manual content summary:
- 2003 Ford Taurus | Warranty Guide 5th Printing - Page 1
Service Advisor at your selling/servicing dealership. 2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service , Central America, Israel and Sub-Saharan Africa: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 2
- 2003 Ford Taurus | Warranty Guide 5th Printing - Page 3
LIMITED WARRANTY FOR YOUR 2003-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Bumper To Bumper Coverage Safety Restraint Coverage Corrosion Coverage 6.0L/7.3L PowerStrokeா Diesel Engine Coverage What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 4
Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. NOISE EMISSIONS WARRANTY 9. FORD EXTENDED SERVICE PLAN 10. DISPUTE SETTLEMENT BOARD 11. STATE WARRANTY ENFORCEMENT LAWS 12. IMPORTANT INFORMATION ABOUT AMBULANCE CONVERSIONS 13 - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 5
apply to your 2003-model car or light truck. If you bought a previously owned 2003-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 6
into service (for example, as a dealer demonstrator), whichever occurs first. CHECK YOUR VEHICLE We try to check vehicles carefully at the assembly Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 7
, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide - intended to increase your overall satisfaction with your vehicle. Sometimes Ford may offer a special adjustment program to pay all or part of the cost of - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 8
2003-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you specific legal rights. You may have other rights that vary from state to state. The New Vehicle Limited Warranty is the only express warranty applicable to your vehicle. Neither Ford or Ford Motor (that the car or light truck is suitable - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 9
YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION (Perforation only) 6.0L/7.3L POWERSTROKE DIESEL ENGINE 3/36,000 first. During this coverage period, authorized Ford Motor Company dealers will repair, replace, or adjust all parts on your vehicle that are defective in - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 10
Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford. In certain instances, Ford may authorize repairs at other than Ford dealer facilities. Tire replacements Ford Motor Company or Ford Motor Vehicle Assurance Company warrants your vehicle's safety belts and air bag - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 11
and all internal parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel system (excluding fuel lines and fuel tank), high pressure lines, gaskets and seals, glow plugs, turbocharger, powertrain control module, electronic driver - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 12
replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. Examples from the Scheduled Maintenance Guide are: • oil changes • cleaning/polishing • oils, lubricants, other fluids • wiper blades • oil/air filters • clutch linings • brake linings/pads • engine - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 13
is not covered. Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle, for example, parts (including glass) installed by body builders or manufacturers other than Ford, or damage to Ford components caused by installation of non - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 14
warranty. For emergency roadside assistance, call 1-800-241-3673 (FORD), 24 hours a day, 365 days a year. For daily rental units that must be towed because a covered part has failed during the Bumper to Bumper Warranty period, Ford will cover towing to the nearest Ford Motor Company dealership. 10 - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 15
for Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Passenger Cars & Light Duty Trucks Certified Heavy Duty Engines Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts Certain Emissions Parts* 2/24,000 8/80,000 3/36,000 5/50,000 - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 16
Under the Emissions Performance Warranty for passenger cars and light duty trucks, Ford Motor Company also provides coverage, including labor and diagnosis, for 8 years or 80,000 miles (whichever occurs first) for the following emissions parts, if you meet the conditions listed below in this section - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 17
, Ford Motor Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all these conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide, the - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 18
Injection System • Fuel Injector Supply Manifold • Fuel Sensor (1) • Fuel Tank (non diesel only) • Fuel Tank Pressure Control Valve (1) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (MIL)/On-Board - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 19
,000 3/50,000 * Gross Vehicle Weight Rating ** These specific parts were selected on the basis of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in California. ***Diesel engine vehicles are covered for 5 years or 100,000 miles. For - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 20
control system may include parts such as the carburetor or fuel injection system, the ignition system, catalytic converter, and the engine computer. Also included may be hoses, belts, connectors, and other emissions-related assemblies. Where a warrantable condition exists, Ford Motor Company - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 21
engines and vehicles) (whichever first occurs): If an emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your emission control for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. The warranty repairs should - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 22
System (1) • Fuel Injector Supply Manifold • Fuel Sensor (2) • Fuel Tank (non diesel only) • Fuel Tank Pressure Control Valve (2) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold (1) • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (MIL)/On-Board - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 23
) x(15) x x x x(11) x Anti-Lock Brake (ABS) Module Cam Timing Assembly Catalytic Converter Charge Air Cooler Compuvalve EGR Cooler Assembly Exhaust Manifold - Left Exhaust Manifold - Right Exhaust Manifold Gasket Flex Fuel Composition Sensor & Bracket Assembly Fuel Filler Kit Fuel Injector Fuel - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 24
until the first required replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 25
repairs made by someone other than a Ford Motor Company dealer - your Ford Motor Company dealer will reimburse you for the cost of repairs, including diagnosis. Be sure to obtain: (a) the parts that are replaced; and (b) a receipt for the work. Take the parts and receipt to your dealer, who will - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 26
parts that are replaced; and (b) the labor charges (based on the manufacturer's recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate). WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that you use genuine Ford replacement parts - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 27
warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 28
and equipped by Ford Motor Company, and is not limited to any particular part, component or system of the vehicle as manufactured by Ford. Defects in design, assembly or in any part, component or system of the vehicle as manufactured by Ford, which, at the time it left Ford's control, caused noise - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 29
FOR YOUR VEHICLE You can get more protection for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is the only service contract backed by Ford Motor Company or Ford Motor Service Company. It provides: • benefits during the warranty period depending on the - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 30
Settlement Board, an informal, cost-free alternative process for resolving disputes. A warranty allowed by state law, before pursuing replacement or repurchase remedies provided by certain state of a Ford Motor Company vehicle in the United States. For details, please refer to your Owner Guide. For a - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 31
laws - sometimes called "lemon laws" - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of - 2003 Ford Taurus | Warranty Guide 5th Printing - Page 32
. 13. Important information about limousine conversions Ford Motor Company authorizes only those Qualified Vehicle Modifiers (QVM's) of limousines as listed at www.certifiedlimo.com to perform Ford Excursion limousine conversions using the XLT package with a 6.8L engine and 4.30 axle (XC3). In
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Your satisfaction is our #1 goal. If you have questions or concerns with
your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
TDD for hearing impaired:
1-800-232-5952
In Canada:
Ford Motor Company
of Canada, Limited
Customer Relationship Centre
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In Caribbean, Central America, Israel and
Sub-Saharan Africa:
Ford Motor Company
Worldwide Direct Market Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
E-mail: [email protected]
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
E-mail: [email protected]
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Relationship Center
API World Tower 17th Floor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-3326084
Fax: 971-4-3327299
E-Mail: [email protected]