2004 Ford F150 Warranty Guide 5th Printing
2004 Ford F150 Manual
2004 Ford F150 manual content summary:
- 2004 Ford F150 | Warranty Guide 5th Printing - Page 1
the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 - 2004 Ford F150 | Warranty Guide 5th Printing - Page 2
- 2004 Ford F150 | Warranty Guide 5th Printing - Page 3
For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2004-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Bumper To Bumper Coverage Safety Restraint Coverage Corrosion Coverage 6.0L/7.3L PowerStrokeா Diesel Engine Coverage What - 2004 Ford F150 | Warranty Guide 5th Printing - Page 4
Coverage Emissions Performance Warranty Coverage What Is Covered? What Is Not Covered? 6. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage Explanation Of California Emissions Warranties What Is Covered? What Is Not Covered? 7. ADDITIONAL INFORMATION - 2004 Ford F150 | Warranty Guide 5th Printing - Page 5
to your 2004-model car or light truck. If you bought a previously owned 2004model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and Noise - 2004 Ford F150 | Warranty Guide 5th Printing - Page 6
to make sure that all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts affected by the lack of maintenance. Make sure that - 2004 Ford F150 | Warranty Guide 5th Printing - Page 7
perform the required maintenance using genuine Ford parts. The dealership looks forward to meeting your every service need to maximize your satisfaction with your vehicle. WHO PAYS FOR WARRANTY REPAIRS? You will not be charged for covered warranty repairs made during the warranty periods for Bumper - 2004 Ford F150 | Warranty Guide 5th Printing - Page 8
); or • an implied warranty of fitness for a particular purpose (that the car or light truck is suitable for your special purposes). These implied warranties are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the applicable time period provided by - 2004 Ford F150 | Warranty Guide 5th Printing - Page 9
driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION (Perforation only) 6.0L/7.3L POWERSTROKE DIESEL ENGINE 3/36,000 5/50,000 5/UNLIMITED 5/100,000 The measure that occurs first determines how long your coverage - 2004 Ford F150 | Warranty Guide 5th Printing - Page 10
cost to you. In addition, you have the option of having a tire warranty repair performed by the tire manufacturer's authorized service center. If you go to a tire service center during the Ford Bumper to Bumper Coverage period for a covered repair (replacement or adjustment), you may be charged - 2004 Ford F150 | Warranty Guide 5th Printing - Page 11
, heads and all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel system (excluding fuel lines and fuel tank), high pressure lines, gaskets and seals, glow plugs, turbocharger, powertrain control module, electronic driver - 2004 Ford F150 | Warranty Guide 5th Printing - Page 12
fluids • Wiper blades • oil/air filters • Wheel alignments and tire • tire rotation balancing • cleaning/polishing • Brake pad/lining Some maintenance and wear items have limited coverage, as follows: • wiper blade replacements are not covered beyond 12 months in service, regardless of miles driven - 2004 Ford F150 | Warranty Guide 5th Printing - Page 13
• wheel alignments and tire bal• Brake pad/lining replacements ancing (unless required by a warare not covered beyond 12 ranty repair) are not covered months or 18,000 miles, whichbeyond 12 months or 12,000 ever occurs first miles, whichever occurs first Tire Wear or Damage The New Vehicle Limited - 2004 Ford F150 | Warranty Guide 5th Printing - Page 14
part has failed during the Bumper to Bumper Warranty period, Ford will cover towing to the nearest Ford Motor Company dealership. Excursion Limousine Limited Warranty If you have purchased or leased a 2004-Model Ford Excursion Truck equipped with the 800A Limousine Builder's Package converted - 2004 Ford F150 | Warranty Guide 5th Printing - Page 15
with Federal requirements. The warranties are: • Emissions Defect Warranty • Emissions Performance Warranty For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 12) ➡ Emissions Performance Warranty (pages 12-13) ➡ What is Covered? (pages 13-14) ➡ What is Not - 2004 Ford F150 | Warranty Guide 5th Printing - Page 16
labor and diagnosis, for 8 years or 80,000 miles (whichever occurs first) for these emissions parts: • catalytic converter • electronic emissions control unit (PCM) • onboard emissions diagnostic device • NVG module (Bi-fuel/CNG) EMISSIONS PERFORMANCE WARRANTY COVERAGE If your vehicle is registered - 2004 Ford F150 | Warranty Guide 5th Printing - Page 17
the Emissions Performance Warranty. List of Parts Covered by Emissions Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • Cold Start Enrichment System • Cold Start Fuel Injector (1) • Controls for - 2004 Ford F150 | Warranty Guide 5th Printing - Page 18
Fuel Tank Pressure Control Valve (1) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD) System • PCV System and Oil Filler Cap • Powertrain Control Module • Secondary Air - 2004 Ford F150 | Warranty Guide 5th Printing - Page 19
the California Air Resources Board certified your vehicle for sale in California. ***Diesel engine vehicles are covered for 5 years or 100,000 miles. For full details about coverage under California requirements for emissions control, see: ➡ Defects Warranties (pages 16-20) ➡ Performance Warranty - 2004 Ford F150 | Warranty Guide 5th Printing - Page 20
and adjustments will be made by Ford to ensure that your car or light truck passes the inspection. This is your emission control system PERFORMANCE WARRANTY. 2. If any emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your short-term emission - 2004 Ford F150 | Warranty Guide 5th Printing - Page 21
vehicle is defective, the part will be repaired or replaced by Ford. This is your emission control system DEFECTS WARRANTY. Owner's Warranty Responsibilities As the vehicle owner, you are responsible for the performance of the required maintenance listed in your owner's manual. Ford recommends that - 2004 Ford F150 | Warranty Guide 5th Printing - Page 22
Covered by Defects Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • Cold Start Enrichment System • Cold Start Fuel Injector (2) • Controls for Deceleration • Electronic Ignition System • Exhaust - 2004 Ford F150 | Warranty Guide 5th Printing - Page 23
Fuel Tank Fuel Flange Assembly Fuel Tank Sender & Pump Assembly High Pressure Fuel Line Injector Driver Module Intake Manifold Intake Manifold Runner Control NGV Module Solenoid Body Assembly Supercharger Timing Chain Cassette Turbine Shaft Speed Sensor Turbocharger Valve Rocker Cover Engine Size - 2004 Ford F150 | Warranty Guide 5th Printing - Page 24
in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about the specific parts that are covered by the Defects - 2004 Ford F150 | Warranty Guide 5th Printing - Page 25
determined above, Ford will perform the warranty repair for you free of charge. HOW DO I HANDLE EMERGENCY REPAIRS? If your vehicle needs an emergency repair on emission-related parts, and a Ford Motor Company dealer is not available - so that you must have covered repairs made by someone other than - 2004 Ford F150 | Warranty Guide 5th Printing - Page 26
: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost of which is not covered by the warranties, can be performed by any automotive repair establishment or individual using non-Ford parts. For vehicles within the warranty period, Ford will - 2004 Ford F150 | Warranty Guide 5th Printing - Page 27
find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. If you are not satisfied with the handling of a warranty matter, see Customer Assistance, on the inside front cover, and Dispute - 2004 Ford F150 | Warranty Guide 5th Printing - Page 28
conform at the time it left Ford's control with all applicable U.S. EPA Noise Control Regulations. This warranty covers this vehicle as designed, built and equipped by Ford Motor Company, and is not limited to any particular part, component or system of the vehicle as manufactured by Ford. Defects - 2004 Ford F150 | Warranty Guide 5th Printing - Page 29
or Ford Motor Service Company. It provides: • benefits during the warranty period depending on the plan you purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items); and • protection against covered repair costs after your Bumper to Bumper Warranty expires - 2004 Ford F150 | Warranty Guide 5th Printing - Page 30
apply to the Board if you are an eligible owner of a Ford Motor Company vehicle in the United States. For details, please refer to your Owner Guide. For a brochure/application, speak to your dealer or write to: Dispute Settlement Board P.O. Box 5120 Southfield, MI 48086-5120 1-800-428-3718 NOTE: The - 2004 Ford F150 | Warranty Guide 5th Printing - Page 31
of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state law allows, Ford Motor Company requires repairs before you pursue the remedies provided by your state's law.) In all other states where not specifically required by state law, Ford Motor - 2004 Ford F150 | Warranty Guide 5th Printing - Page 32
.com> to perform Ford Excursion limousine conversions using the XLT package with a 6.8L engine and 4:30 axle (XC3). In addition, the Excursion limousine must have the brake hydro-boost and tire upgrade. Only Pirelli 265/75R16 E or Goodyear 235/85R16 E tires may be used. 2004-model year and
Your satisfaction is our #1 goal. If you have questions or concerns with
your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
TDD for hearing impaired:
1-800-232-5952
In Canada:
Ford Motor Company
of Canada, Limited
Customer Relationship Centre
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In Caribbean, Central America, Israel and
Sub-Saharan Africa:
Ford Motor Company
Worldwide Direct Market Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
E-mail: [email protected]
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
E-mail: [email protected]
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Relationship Center
API World Tower 17th Floor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-3326084
Fax: 971-4-3327299
E-Mail: [email protected]