2007 Ford Edge Warranty Guide 5th Printing
2007 Ford Edge Manual
2007 Ford Edge manual content summary:
- 2007 Ford Edge | Warranty Guide 5th Printing - Page 1
Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn - 2007 Ford Edge | Warranty Guide 5th Printing - Page 2
Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2007-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And - 2007 Ford Edge | Warranty Guide 5th Printing - Page 3
warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2007-model E-350 Livery Van equipped with the Livery Service Package or a 2007-model Crown - 2007 Ford Edge | Warranty Guide 5th Printing - Page 4
delivery of your new vehicle or the day it is first put into service (for example, as a dealer demonstrator), whichever occurs first. CHECK YOUR Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance required for your vehicle. Proper maintenance guards against major repair - 2007 Ford Edge | Warranty Guide 5th Printing - Page 5
warranty repairs. Where applicable law allows, the tax must be paid by you, the owner of the vehicle. During the Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide - intended - 2007 Ford Edge | Warranty Guide 5th Printing - Page 6
this vehicle outside the United States, U.S. Federalized Territories, or Canada. In some cases, however, you may have to pay the servicing Ford dealer in a foreign country or U.S. Federalized Territory for a repair that is covered under the U.S. warranty. If this happens, be sure to save the paid - 2007 Ford Edge | Warranty Guide 5th Printing - Page 7
2007 part of these warranties. Ford and its dealers reserve the right to make changes in changes or additions to vehicles previously built or sold. Ford and its dealers also reserve the right to provide post-warranty repairs, conduct recalls similar vehicles. As a condition of these warranties, you - 2007 Ford Edge | Warranty Guide 5th Printing - Page 8
and/or services. You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car or light truck is implied warranty of fitness for a particular purpose (that the car or light truck is suitable for your special purposes), if a special purpose was - 2007 Ford Edge | Warranty Guide 5th Printing - Page 9
The warranties contained in this booklet and all questions regarding their enforceability and interpretation are governed by the law of the state in which you purchased your Ford vehicle. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or - 2007 Ford Edge | Warranty Guide 5th Printing - Page 10
specific information. For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more than 36,000 miles before - 2007 Ford Edge | Warranty Guide 5th Printing - Page 11
, is willing and able to repair, replace, or adjust defective parts in the Conditions that are not covered by the New Vehicle Limited Warranty are described on pages 12-15. When making warranty repairs on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts - 2007 Ford Edge | Warranty Guide 5th Printing - Page 12
. When making warranty repairs on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford. In certain instances, Ford may authorize repairs at other than Ford dealer facilities. Tire replacements under warranty will be made with the - 2007 Ford Edge | Warranty Guide 5th Printing - Page 13
, bearings (front and rear), center support bearing, drive axle housing (including all internal parts), drive shaft, propeller shafts, retainers, supports, seals and gaskets, universal and constant velocity joints. (2) Your vehicle's safety belts and air bag Supplemental Restraint System (SRS) are - 2007 Ford Edge | Warranty Guide 5th Printing - Page 14
2007-model Expedition EL (equipped with the 17L Builder's Package) converted into a limousine by a Ford Qualified Vehicle Modifier, your Expedition of your 2007-model Expedition EL Limousine for car wash) • theft, vandalism, or riot body, chassis, or components, after the vehicle leaves the control - 2007 Ford Edge | Warranty Guide 5th Printing - Page 15
the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are oil changes oils, lubricants, other fluids oil/air filters tire rotation cleaning - 2007 Ford Edge | Warranty Guide 5th Printing - Page 16
repair) will be provided during the first 12 months or 12,000 miles in service, whichever occurs first • Brake pad/lining replacements will or dismounting, or tire repair Other Items or Conditions Not Covered The New Vehicle this will void the New Vehicle Limited Warranty • converted Expedition EL - 2007 Ford Edge | Warranty Guide 5th Printing - Page 17
ROADSIDE SERVICE ASSISTANCE will cover: • Towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles • Flat tire change problem is covered by another Ford warranty. Ford will repair has failed during the warranty coverage period, Ford will cover towing - 2007 Ford Edge | Warranty Guide 5th Printing - Page 18
, in compliance with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions Performance Warranty For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 17) ➡ Emissions Performance Warranty (page 18) ➡ What is Covered? (pages 19-21) ➡ What - 2007 Ford Edge | Warranty Guide 5th Printing - Page 19
-supplied materials or workmanship that could prevent it from conforming with applicable EPA regulations. • you will not be charged for diagnosis, repair, replacement, or adjustment of defective emissions-related parts listed under What is Covered? on pages 19-21. The warranty coverage period for - 2007 Ford Edge | Warranty Guide 5th Printing - Page 20
will repair, replace, or adjust - with no charge for labor, diagnosis, or parts any emissions control device or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide cars, light duty trucks - 2007 Ford Edge | Warranty Guide 5th Printing - Page 21
System Valve (1) • Catalytic Converter • High Voltage Battery (HEV) • Cold Start Enrichment System • Idle Air Bypass Valve • Cold Start Fuel Injector • Ignition Coil and/or Control Module • Controls for Deceleration • Intake Manifold • Electronic Ignition System • Intercooler Assembly Engine - 2007 Ford Edge | Warranty Guide 5th Printing - Page 22
List of Parts Covered for 5 Years or 100,000 Miles (whichever occurs first) by Emissions Warranties for Diesel Engines Air Flow Sensor Air Induction System Catalytic Converter Cold Start Enrichment System Electronic Engine Control Sensors and Switches Electronic Engine Control Unit (ECU) Emissions - 2007 Ford Edge | Warranty Guide 5th Printing - Page 23
you warranty coverage if your vehicle or a part has failed because of abuse, neglect, improper maintenance, unapproved modifications, or any items included in What Is Not Covered?, pages 12-15. If you need more information about getting service under the Federal Emissions Performance Warranty, or - 2007 Ford Edge | Warranty Guide 5th Printing - Page 24
COVERAGE This chart shows the coverage Ford Motor Company provides under the emissions control warranty to owners of vehicles certified for sale in California, (your Vehicle Emissions Control Information label will indicate certified for sale in California or conforms to California regulations) and - 2007 Ford Edge | Warranty Guide 5th Printing - Page 25
For full details about coverage under California requirements for emissions control, see: ➡ Defects Warranties (pages 24-32) ➡ Performance Warranty (pages 24-25) ➡ What Is Covered? (pages 27-31) ➡ What Is Not Covered? (page 31) 23 - 2007 Ford Edge | Warranty Guide 5th Printing - Page 26
inspection, all necessary repairs and adjustments will be made by Ford to ensure that your vehicle passes the inspection. This is your emission control system PERFORMANCE WARRANTY. 2. If any emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This - 2007 Ford Edge | Warranty Guide 5th Printing - Page 27
If an emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your emission control system DEFECTS WARRANTY. Motor Company dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed - 2007 Ford Edge | Warranty Guide 5th Printing - Page 28
Motor Company may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance, or unapproved FORD) or the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001 El Monte, California - 2007 Ford Edge | Warranty Guide 5th Printing - Page 29
. List of Parts Covered by Defects Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors • Air Induction System • diesel only) • Fuel Tank Pressure Control Valve (2) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold (1) • Intercooler Assembly - - 2007 Ford Edge | Warranty Guide 5th Printing - Page 30
Taurus Cam Timing Assembly (Except 3.5L and 4.0L) Camshaft Drive Assembly (4.0L Sport Trac) Camshaft Drive Assembly Kit (Left-hand) Carbon Canister and Bracket Assembly (F-Super Duty) Catalytic Converter Charge Air Cooler Core Dash Panel and Headlamp Junction Wire Assembly (2.3L; 3.0L Except Escape - 2007 Ford Edge | Warranty Guide 5th Printing - Page 31
Shelby GT500; 6.8L F-Super Duty) Solenoid Body Assembly (4.0L Except Sport Trac; 4.6L; 5.4L; 6.0L; 6.8L) Throttle Body to Intake Manifold Gasket Kit (6.0L E-Series) Torque Converter Clutch Solenoid Assembly (4.6L Explorer, Mountaineer) Transmission Control Module (TCM) (3.0L Five Hundred, Freestyle - 2007 Ford Edge | Warranty Guide 5th Printing - Page 32
Solenoid Assembly • Transmission Valve Body • Turbine Shaft Speed (TSS) Sensor • Transmission Intermediate Speed Sensor (Ranger) • Transmission Range Sensor Assembly (Ranger) • Transmission Shift Solenoid Assembly (4.6L Explorer, Mountaineer, Sport Trac; 5.4L Expedition) • Turbine Shaft Speed (TSS - 2007 Ford Edge | Warranty Guide 5th Printing - Page 33
with components on the list of parts above. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does - 2007 Ford Edge | Warranty Guide 5th Printing - Page 34
your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford will reimburse you for the cost of these warranty repairs including diagnosis, if you take the part(s) that are replaced and the repair receipt(s) to a Ford Motor - 2007 Ford Edge | Warranty Guide 5th Printing - Page 35
, and durability. If you use replacement parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may jeopardize your emissions warranty coverage. For vehicles within the warranty period, Ford will repair at no cost to the owner - 2007 Ford Edge | Warranty Guide 5th Printing - Page 36
WARRANTY FOR CERTAIN LIGHT TRUCKS Ford or in any part, component or system of the vehicle as manufactured by Ford, which, at the time it left Ford's control, caused noise IS EXPRESSLY INSTEAD of any express or implied warranty, condition, or guarantee, agreement, or representation, by any person with - 2007 Ford Edge | Warranty Guide 5th Printing - Page 37
Motor Service Company or the American Road Insurance Company). They provide: • benefits during the warranty period depending on the plan you purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items); and • protection against covered repair costs after your Bumper - 2007 Ford Edge | Warranty Guide 5th Printing - Page 38
The BBB AUTO LINE program consists of two parts - mediation and arbitration. Initially, the BBB will try to resolve your question or concern through 1833 NOTE: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any - 2007 Ford Edge | Warranty Guide 5th Printing - Page 39
- allow owners to receive a replacement vehicle or a refund of the vehicle. (This will give us the opportunity to make any needed repairs before you pursue Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book use also voids the Ford Bumper to Bumper Warranty and may void the - 2007 Ford Edge | Warranty Guide 5th Printing - Page 40
Weight Rating (GVWR) exceeding 9,900 pounds. If an Expedition EL Limousine is NOT equipped with the Limousine Builder's Warranty is voided, any Ford extended Service Plan (ESP) contract is voided, recall, and in-use compliance). Any other Ford or Mercury vehicle converted to a limousine will
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Your satisfaction is our #1 goal. If you have questions or concerns, or are
unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales Man-
ager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company poli-
cies or procedures, please contact the Ford Customer Relationship
Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
www.customersaskford.com
In Canada:
Customer Relationship Centre
Ford Motor Company
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In Caribbean, Central America, Israel,
Sub-Saharan Africa, and Asia Pacific:
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
E-mail: [email protected]
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
E-mail: [email protected]
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Relationship Center
API World Tower 17th Floor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-3326084
Fax: 971-4-3327299
E-Mail: [email protected]