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2007 Ford Focus Warranty Guide 2nd Printing

2007 Ford Focus Manual

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2007 Ford Focus | Warranty Guide 2nd Printing - Page 1
Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn
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KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2007-MODEL FOCUS Limitations and Disclaimers Quick Reference
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COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM 10. STATE WARRANTY ENFORCEMENT LAWS 11. 5 YEAR/100,000 MILE FORD POWERTRAIN LIMITED WARRANTY/FORD POWERTRAIN EXTENDED SERVICE CONTRACT 16 16 17 17 18 20 21 21 23
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on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Customer Relationship Center at 1-800-392-3673. This booklet explains in detail the warranty coverages that apply to your 2007-model Focus. If you
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800-955-5100. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of your new vehicle or the day it is first put into service (for example, as a dealer demonstrator), whichever occurs first. CHECK YOUR VEHICLE We try to check vehicles carefully at the assembly plant
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vehicle. WHO PAYS FOR WARRANTY REPAIRS? You will not be charged for repairs covered by any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in this guide. Some states have mandated alternate time coverage periods for parts of your vehicle (e.g. seatbelts
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or Canada. In some cases, however, you may have to pay the servicing Ford dealer in a foreign country or U.S. Federalized Territory for a repair that is covered under the U.S. warranty. If this happens, be sure to save the paid repair order or invoice. You should present this document to a U.S. Ford
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or dealers, may modify or waive any part of these warranties. Ford and its dealers reserve the right to make changes in or additions to vehicles built or sold by them at any time without incurring any obligation to make the same or similar changes or additions to vehicles previously built or sold
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and/or services. You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car or light truck is implied warranties are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the applicable time period
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are governed by the law of the state in which you purchased your Ford vehicle. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and exclusions described above may not apply to you. NOTE: This
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Warranty. Please refer to the description of warranty coverage for more specific information. For each type of coverage, the chart shows two measures: • years in service Service Contract. The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper
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warranty, and any implied warranty, is limited to repair, replacement, or adjustment of defective parts. This exclusive remedy shall not be deemed to have failed its essential purpose so long as Ford, through its authorized dealers, is willing and able to repair, replace, or adjust defective parts
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labor costs and on a pro rata adjustment basis for parts. (See the reimbursement schedule below). For vehicles within the New Vehicle Limited Warranty time in service and mileage coverage period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based
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parts, cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain (gears or belt
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the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for example, but not limited to exhaust and intake systems) • the
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, other fluids oil/air filters tire rotation cleaning/polishing • clutch linings • Wiper blades • Wheel alignments and tire balancing • Brake pad/lining Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford
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and tire balancing (unless required by a warranty repair) will be provided during the first 12 months or 12,000 miles in service, whichever occurs first • Brake pad/lining replacements will be provided during the first 12 months or 18,000 miles in service, whichever occurs first Tire Wear or Damage
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SERVICE if within 35 miles • Flat tire change • Fuel delivery (limited to two occurences problem is covered by another Ford warranty. Ford will pay the tow charge under the other warranty that must be towed because a covered part has failed during the warranty coverage period, Ford will cover towing to
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do not apply. Because the FCEV Focus has no emissions or emissions components, there is no emissions warranty coverage. For full details on emissions control coverage, see: ➡ Emissions Defects Warranty (page 17) ➡ Emissions Performance Warranty (pages 17 - 18) ➡ What is Covered? (pages 18
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for diagnosis, repair, replacement, or adjustment of defective emissions-related parts listed under What is Covered? on pages 18 - 19. The warranty coverage period for the following parts is 8 years or 80,000 miles (whichever occurs first): • catalytic converter • Electronic Engine Control Unit (ECU
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Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on
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components on the list of parts, above. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until : (a) the first replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of
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if your vehicle or a part has failed because of abuse, neglect, improper maintenance, unapproved modifications, or any items included in What Is Not Covered?, pages 12 - 14. ADDITIONAL EMISSIONS PERFORMANCE WARRANTY INFORMATION If you need more information about getting service under the Federal
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) • Long-Term Defects Warranty (non-PZEV certified vehicles) • Defects Warranty (PZEV certified vehicles) • PZEV Performance Warranty (PZEV certified vehicles) • Performance Warranty (non-PZEV certified vehicles) If you have purchased or leased a FCEV Focus, the California Emissions Warranties do
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Certified Vehicles PARTIAL ZERO EMISSIONS VEHICLES (PZEV) *** DEFECTS AND PERFORMANCE WARRANTY For full details about coverage under California requirements for emissions control, see: ➡ Defects Warranties (pages 23 - 26) ➡ Performance Warranty (pages 23 - 24) ➡ What Is Covered? (pages 25 - 26
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Check inspection, all necessary repairs and adjustments will be made by Ford to ensure that your car or light truck passes the inspection. This is your emission control system PERFORMANCE WARRANTY. 2. If any emissions-related part on your vehicle is defective, the part will be repaired or replaced
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on your vehicle is defective, the part will be repaired or replaced by Ford. This is your emissions control system DEFECTS WARRANTY. 2. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by Ford to ensure that your car passes the inspection. This is
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the Defects Warranties. List of Parts Covered by Defects Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • Cold Start Enrichment System • Controls for Deceleration • Electronic Engine Control Unit
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with components on the list of parts above. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does
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your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford will reimburse you for the cost of these warranty repairs including diagnosis, if you take the part(s) that are replaced and the repair receipt(s) to a Ford Motor
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The maintenance, replacement, or repair of emissions control devices or systems can be performed by any automotive repair establishment or individual using Ford replacement parts or EPA certified parts without voiding your federal warranty coverage for future repairs during the warranty period. 28
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coverage. To have repairs made under this warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep
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your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company or subsidiaries of Ford Motor Company (Ford Motor Service Company or American Road Insurance Company). They provide: • benefits during the warranty period
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has shown that our customers have been very successful booklet. However, if your warranty concern has not been resolved LINE program consists of two parts - mediation and arbitration. change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and
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you give us the written notice. Send your written notification to: Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 11. 5 year/100,000 Mile Ford Powertrain Limited Warranty (Florida, Puerto Rico, US Virgin Islands, Guam, American Samoa, and Saipan Deliveries Only
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. All warranty repairs of covered components MUST be made with service parts or remanufactured parts authorized by Ford Motor Company. • Care of vehicle. Your vehicle must be properly operated and maintained in accordance with the maintenance schedule in the Service Guide with the Owner's Manual for
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of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts affected by the lack of maintenance. Make sure that receipts for completed
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Under The Ford Powertrain Limited Warranty ENGINE: All internal lubricated parts Cylinder block Cylinder heads Flywheel Manifold (exhaust) Manifold (intake) Oil pan Oil pump Seals and gaskets Thermostat Thermostat housing Timing chain (gears or belt) Timing chain cover Turbocharger/supercharger unit
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listed in the Parts Coverage Under Powertrain Limited Warranty • Repairs covered by the Ford New Vehicle Limited Warranty, recalls or Customer Satisfaction Programs. • Repairs needed to any engine, transmission or final drive components caused by an aftermarket installed turbocharger/supercharger
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resulting from the lack of required or recommended maintenance. • Repairs needed to a covered part caused by the failure of a noncovered part • To the extent allowed by law, loss of use of vehicle including loss of time, inconvenience, commercial loss, consequential damages, and personal expenses