2009 Ford E250 Cargo Warranty Guide 2nd Printing

2009 Ford E250 Cargo Manual

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  • 2009 Ford E250 Cargo | Warranty Guide 2nd Printing - Page 1
    2009 model year Warranty Guide Ford Cars and Trucks (except Hybrid vehicles, F-650/F-750 and LCF) 2 0 0 9 model year Warranty Guide
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    Relationship Center. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Caribbean, Central America, Israel and Sub-Saharan Africa: Ford Motor Company
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    If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2009-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is
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    7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. NOISE EMISSIONS WARRANTY 9. FORD EXTENDED SERVICE PLAN 10. BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM 11. STATE WARRANTY ENFORCEMENT LAWS 12. IMPORTANT INFORMATION ABOUT AMBULANCE
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    car or light truck. If you bought a previously owned 2009-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and Noise Emissions Warranty
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    is first put into service (for example, as a dealer demonstrator), whichever occurs first. CHECK YOUR VEHICLE We try to check vehicles carefully at contains an Owner Guide and a Scheduled Maintenance Guide which indicate the engineering specifications. Failure to perform scheduled maintenance as 2
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    covered by any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in this guide. Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide
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    the United States, U.S. Federalized Territories, or Canada. In some cases, however, you may have to pay the servicing Ford dealer in a foreign country or U.S. Federalized Territory for a repair that is covered under the U.S. warranty. If this happens, be sure to save the paid repair order or invoice
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    2009 dealers, may modify or waive any part of these warranties. Ford and its dealers reserve the right to make changes similar changes or additions to vehicles previously built or sold. Ford and its dealers also reserve in your Owner Guide and Scheduled Maintenance Guide. Ford recommends that you
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    disclosed to Ford itself not merely to the dealer before your purchase, and Ford itself not just the dealer told you the vehicle would be suitable for that purpose. These implied warranties are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the
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    The warranties contained in this booklet and all questions regarding their enforceability and interpretation are governed by the law of the state in which you purchased your Ford vehicle. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or
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    specific information. For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more than 36,000 miles before
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    part, so long as the vehicle functions properly with the replacement part. Moreover, Ford and its authorized dealers are entitled to a reasonable time and a reasonable number of attempts within which to diagnose and repair any defect covered by this warranty. In certain instances, Ford may authorize
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    lubricated parts, cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain
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    joints. (2) Your vehicle's safety belts and air bag Supplemental Restraint System (SRS) are covered for an extended Safety Restraint Coverage Period, which lasts for five years or 60,000 miles, whichever occurs first. (3) Your vehicle's body sheet metal panels are covered for an extended Corrosion
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    back pressure regulator and sensor, exhaust pressure sensor (6.4L), manifold pressure sensor (6.4L), intake air temperature sensor (6.4L), crankshaft position sensor (6.4L), camshaft position sensor, accelerator switch. NOTE: Some components may also be covered by the Emissions Warranties. For
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    the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for example, but not limited to exhaust and intake systems) • the
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    . See your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are: • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments and tire balancing • tire rotation/inflation • Brake pad/lining • cleaning/polishing Where
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    (i.e., inadequate signal reception by the external antenna, viruses or other software problems) Tire Wear or Damage The New Vehicle Limited Warranty does not cover normal wear or worn out tires. Tires will not be replaced (unless required by a warranty repair) for wear or damage including: • tire
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    change (vehicle must have useable spare) • Fuel delivery (limited to two occurances in a 12-month period up to 2 gal. gas, 5 gal. diesel) • Jump starts • Lock-out assistance (replacement key cost is customer and charge your credit card unless the problem is covered by another Ford warranty. Ford will
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    with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions Performance Warranty For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 18) ➡ Emissions Performance Warranty (page 19) ➡ What is Covered? (pages 20-21) ➡ What is Not
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    What is Covered? on pages 20-21. The warranty coverage period for: • Passenger cars, light duty trucks (applies to vehicles up to 8,500 pounds GVWR) - 8 years or 80,000 miles (whichever occurs first) for catalytic converters, electronic engine control unit (ECU), transmission control module (TCM
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    Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts any emissions control device or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide, the Scheduled
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    ) • Catalytic Converter (including • Fuel Tank Pressure Control Diesel Particulate Filter and Valve (Flex Fuel Vehicle Only) Diesel Oxidation Catalyst) • Idle Air Bypass Valve • Cold Start Enrichment System • Ignition Coil and/or Control Module • Cold Start Fuel Injector (Flex • Intake Manifold Fuel
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    Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, sensors, and wiring harnesses that are used with components on the list of parts, above. Concerning parts that should be replaced on
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    This chart shows the emission warranty that Ford Motor Company provides for your vehicle under the emissions control warranty in accordance with the regulations of the California Air Resources Board. This coverage is in addition to Federal Emission warranties (Page 17). Vehicles Eligible for
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    pages 26-28) ➡ What Is Not Covered? (page 28) EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations The California Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on your 2009-model vehicle. In California, new motor
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    will be repaired or replaced by Ford. This is your long-term emission control system DEFECTS WARRANTY. If Gross Vehicle Weight rating is over 14,000 lbs.: For 5 years or 50,000 miles (gasoline powered engines and vehicles) or 5 years or 100,000 miles (diesel powered engines and vehicles) (whichever
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    If an emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your emissions control system DEFECTS WARRANTY. 2. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by Ford to ensure that your vehicle
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    Vehicle Only) • Catalytic Converter (including • Idle Air Bypass Valve Diesel Particulate Filter and • Ignition Coil and/or Control Diesel Oxidation Catalyst) Module • Cold Start Enrichment System • Intake Manifold • Cold Start Fuel Injector (Flex • Intercooler Assembly - Engine Fuel Vehicle Only
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    Drive Assembly Kit-Left Catalytic Converter Catalyst Inlet Pipe Charge Air Cooler Crankshaft Vibration Damer Assembly Dash Panel & Headlamp Junction Wiring Diesel Oxidation Catalyst & Filter EGR Cooler/Assembly EGR Tube to Manifold Connector Electronic Engine Control Unit (ECU) Engine Variable
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    parts through the Bumper to Bumper, Powertrain, or Diesel Engine limited warranties. In any case, the warranty with the broadest coverage applies. Also covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines
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    after illumination of the Malfunction Indicator Light or it has failed an EPA-approved test or a California Smog Check inspection. Be sure to show the dealer the document that says your vehicle has failed the test. Your dealer will determine whether the repair is covered by the warranty. If the
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    . You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. CUSTOMER ASSISTANCE If you are not satisfied with the handling of a warranty matter, see Customer Assistance, on the
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    vehicle as manufactured by Ford, was designed, built and equipped to conform at the time it left Ford's control with all applicable U.S. EPA Noise Control Regulations. This warranty covers this vehicle as designed, built and equipped by Ford Motor Company, and is not limited to any particular part
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    or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are your Bumper to Bumper Warranty expires. You may purchase Ford ESP from any Ford Motor Company dealer or dealers. This information is subject to change. Ask your dealer for complete details about Ford
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    dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Upon request, the BBB will review the claim for eligibilty under Program Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change
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    laws These state laws - sometimes called lemon laws - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. The laws vary . Send your written notification to: Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48126 34
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    Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent Bumper to Bumper Warranty and may void the Emissions Warranties. You may determine whether the vehicle is equipped with the Ford Ambulance Prep Package by inspecting the information plate on the driver's rear door
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    limitations or if it's GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is voided, applicable -use compliance). Any other Ford or Mercury vehicle converted to a limousine will void the New Vehicle Limited Warranty. 36
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    w w w. o w n e rc o n n e c t i o n . c o m Designed with Ford owners in mind, this site features updated information on vehicle service, special offers and Ford-sponsored events in your community. 9W7J 19T201 BA July 2008 Second Printing Warranty Guide Ford Litho in USA
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Warranty
Guide
FordCars and Trucks
(except Hybrid vehicles,
F-650/F-750 and LCF)
2009
model year
2 0 0 9
model year
Warranty Guide