2009 Ford Explorer Sport Trac Tire Warranty 2nd Printing
2009 Ford Explorer Sport Trac Manual
2009 Ford Explorer Sport Trac manual content summary:
- 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 1
Tire Warranty Guide Contents: New Vehicle Limited Warranty BFGoodrichா Continental and General Goodyear and Dunlop Hankook Kumho Maxxisா Michelinா Pirelli Uniroyalா Tire Safety Information 1 2 8 15 20 24 28 34 43 47 52 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 2
- 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 3
Limited Warranty time in service and mileage coverge period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 4
also pay close attention to the Owner's Manual part of this booklet since it provides essential safety and maintenance information. WHAT IS COVERED AND FOR HOW LONG Workmanship and materials BFGoodrich brand passenger and light truck tires, used in normal service on the vehicle on which they were - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 5
from a given tire. Driving habits, driving conditions, road conditions, and vehicle and tire maintenance all play a part in the tread life of a tire. If How Replacement Charges are Calculated - Mileage Tires" later in this guide. You pay the cost of mounting, balancing, and any other service charges - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 6
conditions described under "HOW REPLACEMENT CHARGES ARE CALCULATED." WHAT IS NOT COVERED Tires which become unserviceable due to: • Road hazard injury (e.g., a cut, snag, bruise, impact damage or puncture); • Incorrect mounting of the tire, tire/wheel imbalance or improper repair; • Misapplication - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 7
materials other than air, nitrogen or carbon dioxide (for example, waterbase sealers or balancing substances); • Ozone or weather checking. HOW REPLACEMENT CHARGES ARE CALCULATED Passenger and Light Truck Tires Workmanship/Materials A tire which becomes unserviceable due to a condition covered by - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 8
-Retail". Personal identification (i.e. Driver's License, Credit Card, etc.) and vehicle registration may be required. You pay any service charges for normal vehicle and tire maintenance. CONDITIONS AND EXCLUSIONS This limited warranty does not provide compensation for loss of time, loss of use of - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 9
Read the Tire Safety Information section in this guide, the information on the sidewall of your tires, your vehicle owner's manual and vehicle tire information placard for essential safety and maintenance information. When service is required: 1. Contact a participating BFGoodrich tire retailer - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 10
Continental Tire Canada, Inc. ("Continental Tire") and is applicable for Continental/General Tire brand new vehicle original equipment tires and is a promise of replacement under certain specified conditions. This Limited Warranty and Policy applies to tires in normal service displaying adjustable - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 11
Continental/General Tire brand passenger, light truck, or Temporary Spare tire used in normal service, becomes unserviceable from a condition other than those listed under Section 4 during the time or treadwear periods shown below, it will be replaced with a comparable new Continental/General - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 12
service becomes unserviceable from a condition other than those listed in Section 4 within the first 1/32nds of an inch (0.8 mm) of treadwear, the tire will be replaced COVERED BY THE ADJUSTMENT POLICY A. THE FOLLOWING CONDITIONS ARE NOT COVERED: • Repairs: If a tire is returned under complaint and - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 13
mechanical problems, including brake problems and vehicle Coverage of Section 2A in service for longer than 72 months Canada, see the nearest Continental/ General Tire brand tire dealer or distributor for local coverage. Tire(s) transferred from the vehicle on which they were originally installed - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 14
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE IN THE U.S. AND FROM PROVINCE TO PROVINCE IN CANADA. In observance of U.S. Federal Law, this warranty and policy has been designated a "Limited Warranty". Continental Tire does not intend to represent through this - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 15
Warranty Claim Form or dealer replacement sales receipt. Owner is responsible parts or service regardless of mileage or months of service. This includes payment for tire rotation, alignment, towing, road service, valve stems and tire repairs. Owner is responsible for maintaining proper tire air - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 16
tire dealer, consult the Yellow Pages or, if for any reason local service or information is not available, call Continental/General Tire brand toll-free Relations number. In the United States, call: 1-800-847-3349. In Canada, call: 1-800-461-1776 or use the Continental or General brand Internet - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 17
TRUCK TIRES Any new Goodyear or Dunlop highway auto or light truck tire, other than radial auto, radial light truck tires, removed from service due to a covered warranty condition during the first 1/32Љ of usable treadwear will be replaced with a comparable new Goodyear or Dunlop tire at no charge - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 18
brand temporary spare tire at no charge, including mounting. PRORATED ADJUSTMENT Tires not eligible for free replacement that are removed from service due to a covered warranty condition will be replaced with a comparable new Goodyear or Dunlop brand tire on a prorated basis for up to six (6) years - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 19
in the United States and Canada. WHAT IS NOT COVERED BY due to damaged wheels or any vehicle condition. • Goodyear or Dunlop do not chains, improper mounting or demounting, improper repair, wreck, collision or fire. • altered to change its appearance (e.g., white inlay on a black tire or service. 17 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 20
Light fail in service or otherwise become unserviceable due to conditions beyond the replaced on an adjustment basis become the property of The Goodyear Tire & Rubber Company, Goodyear Dunlop Tires North America, Ltd. or Goodyear Canada Inc. B. You must pay for taxes and any additional services - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 21
of the storage and service conditions (inflation pressure, load, speed, road hazard injury, etc.) to which a tire is subjected. Consumers should not rely soley on the appearance of the tire, but should be aware of any change in dynamic performance such as increased air loss, noise or vibration - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 22
CAR AND LIGHT TRUCK TIRES A. Free replacement If Hankook Radial Passenger & Light Truck replacement will be allowed a credit toward purchase of a new, comparable Hankook Tire Based upon the amount of tread actually worn. The cost of mounting, balancing and any other service repaired or replaced. 20 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 23
, the tire will be replaced with a new, comparable Air Pressure - Check T-type temporary spare tire inflation pressure as soon as practical after installation THE WARRANTY „ NON ADJUSTABLE CONDITIONS A. Irregular wear or tire defective brakes or substances) - Mechanical failure or design of vehicle - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 24
. G. Ride disturbance caused by damaged wheels or after free-replacement conditions. H. Tire with weather cracking which was purchased more than rights which vary from province in Canada, and from state to state in the U.S.A. 3. HANKOOK'S OBLIGATIONS Replacement qualifying under this warranty will be - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 25
in this booklet, the placard in the vehicle or the Owner's Manual. HANKOOK U.S.A. CORPORATE HEADQUATERS 1450 Valley Road, Wayne, New Jersey 07470 (909) 481-9800 Toll Free (800) 426-8252 www.hankooktireusa.com CANADA CORPORATE HEADQUARTERS 6485 Kennedy Road Mississauga, Ontario L5T 2W4 (905) 670-1811 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 26
CAR AND LIGHT TRUCK TIRES A. Free replacement If Kumho Radial Passenger & Light Truck Tires replacement will be allowed a credit toward purchase of a new, comparable Kumho tire based upon the amount of tread actually worn. The cost of mounting, balancing and any other service repaired or replaced. 24 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 27
, the tire will be replaced with a new, comparable Air Pressure - Check T-type temporary spare tire inflation pressure as soon as practical after installation THE WARRANTY „ NON ADJUSTABLE CONDITIONS A. Irregular wear or tire defective brakes or substances) - Mechanical failure or design of vehicle - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 28
. G. Ride disturbance caused by damaged wheels or after free-replacement conditions. H. Tire with weather cracking which was purchased more than rights which vary from province in Canada, and from state to state in the U.S.A. 3. KUMHO'S OBLIGATIONS Replacement qualifying under this warranty will be - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 29
in this booklet, the placard in the vehicle or the Owner's Manual. KUMHO TIRE U.S.A. CORPORATE HEADQUARTERS 10299 6th Street, Rancho Cucamonga, CA Toll Free (800) 44(HI)-58646 (KUMHO) www.kumhousa.com CANADA CORPORATE HEADQUARTERS Riverside Corporate Centre Suite 118-11782 Hammersmith Way Richmond, - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 30
light trucks conditions must be met: • The Tire was installed installation was in accordance with Vehicle manufacturer's and/or Maxxis' recommendations. • The Tire has been properly cared for, and reasonable and necessary maintenance has been performed, in accordance with the Vehicle Owner's Manual - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 31
been operated only under normal service conditions. • The Tire's owner resides in the United States or Canada. What Is Warranted and for How Long • Failures, defects, and malfunctions due to defective materials and/or defective workmanship. • Ride problems, vibration problems, and/or out-of-round - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 32
limitations on how long an implied warranty or condition lasts, so the above limitation may not apply and Canada. • This Limited Warranty is not intended as a representation that a tire failure vary from State to State or Province to Province. Replacement of Tires • If you make a warranty claim in - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 33
Replacement period and Vehicle Manufacturer's warranty period, the credit of the Tire will be calculated on a pro-rated basis. • Remaining usable tread is computed for services that you request but that are not covered by this Limited Warranty, and any shipping expenses after the Free Replacement - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 34
Vehicle Owner's Manual. Information installation of the tire on the rim. Tire and rim must match in size. Rim parts seat the beads. Only trained tire personnel should mount tires. • Use of worn-out tires (less than 2/32nd inch (1.6 mm) of tread depth) increases the probability of tire failure - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 35
temporary tire should be used only in emergencies and returned to the trunk as soon as it is convenient to have your standard tire repaired or replaced. Contact Information Any time you see damage to your Tires or wheels, immediately contact a Vehicle Manufacturer Dealer or Maxxis Dealer. If further - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 36
HOW LONG Workmanship and Materials Michelin passenger and light truck tires, used in normal service on the vehicle on which they were originally fitted implied, expire. Replacement will be made in accordance with the terms and conditions described under "How Replacement Charges are Calculated". 34 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 37
part in the tread life of a tire. If a tire does not reach the warranted mileage, and the owner of the tires has complied with the terms and conditions of the warranty, Michelin will replace of service as indicated by the properly functioning vehicle odometer, they will be replaced with comparable - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 38
Service Record form, Original Owner/Tire Installation Information form, and the Original Invoice are presented to a participating Michelin tire retailer at the time of adjustment claim; and 4) The tires have not become unserviceable due to a condition imbalance or improper repair; • Misapplication, - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 39
materials other than air, nitrogen or carbon dioxide (for example, waterbase sealers or balancing substances); • Ozone or weather checking. Tires branded ЉBlemishedЉ or ЉBLEMЉ are not adjustable for appearance conditions. HOW REPLACEMENT CHARGES ARE CALCULATED Passenger and Light Truck Tires A tire - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 40
service on the vehicle in which it was originally installed, which becomes unserviceable due to a condition covered by this warranty, will be replaced replaced at 50% according to current actual selling price at the adjustment location. You pay the cost of mounting, balancing, and any other service - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 41
apply only in the United States and Canada. CONSUMER RIGHTS This warranty gives the user , your vehicle owner's guide and vehicle tire information service is required: 1. Contact a participating Michelin tire retailer listed in your local yellow pages. 2. If additional assistance in locating - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 42
such arbitrations, a successor organization thereto or such other private arbitration service as you and Michelin North America, Inc. shall mutually agree (the actual authority involved, the ЉArbitral BodyЉ). The Arbitral Body shall decide the issues submitted in accordance herewith, provided that - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 43
be heard by a jury and that any judgment or award of the Arbitral Body will be final and not subject to judicial review. All arbitrations will be conducted the Yellow Pages, or visit our web site listed below for dealer locations. If further assistance is required, contact: IN USA 1-800-847-3435 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 44
IN CANADA 1-888-871-4444 or write: Michelin North America (Canada) Inc. 3020 Jacques-Bureau Avenue Laval, Quebec H7P 6G2 or email: www.michelin.ca 42 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 45
light truck sold in the United States and Canada on which Pirelli Passenger Car Radial or Light original tread, whichever occurs first, the tire will be replaced to the owner at no charge for the tire. . The owner must pay for any associated service charges, including mounting and balancing of the - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 46
by the addition or removal of material or any tire intentionally altered to change its appearance. • Tires injected with liquid balancer or sealant or in which anything other than air or nitrogen has been used as the support medium. • Tires with weather cracking which were purchased more than four - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 47
practices. • Tire dealer/retailer services (e.g., mounting, dismounting, balancing, dealer. To locate an authorized Pirelli Dealer in your area, look at the Dealer Locator on the Pirelli or light truck RADIAL TIRE. ALL OTHER REMEDIES ARE EXCLUDED, INCLUDING ANY OBLIGATION OR LIABILITY ON THE PART OF - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 48
Drive Rome, GA 30162-7000 1-800-747-3554 (1-800-PIRELLI) www.us.pirelli.com CANADA: Pirelli Pneus Inc. Pirelli Tire Inc. 1111 Dr-Frederik-Philips Blvd. (Suite 506) and take into account all aspects of the vehicle's operation. Changes in the tire size, type or construction should not be made - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 49
above what is provided by Uniroyal. Consult your vehicle owner's manual for further information. Tread Puncture Limited Warranty Uniroyal Tiger Paw tires with NailGardTM are covered by the Tread Puncture Replacement Plan. The terms and conditions for this plan are contained in the ЉTread Puncture - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 50
a complete loss of air. If your Uniroyal sealant tire does not seal a puncture during the legal life of the tire, Uniroyal will replace the tire free of (e.g., a cut, snag, bruise, impact damage or puncture, whether repairable or not). (Excluding tires with NailGardTM that are covered by the - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 51
charges and applicable taxes. * In Canada, the replacement will be based on the "current adjustment price for the new tire". UNIROYALா Temporary Spare Tires A UNIROYAL Temporary Spare used in temporary service on the vehicle in which it was originally installed, which becomes unserviceable 49 - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 52
replaced at 50% according to the current actual selling price at the adjustment location. You pay the cost of mounting and balancing and any other service CONDITIONS AND EXCLUSIONS pertaining to all Uniroyal limited warranties listed in this booklet. CONDITIONS States and Canada. CONSUMER RIGHTS - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 53
tires, your vehicle owner's manual, and the vehicle tire information or visit our web-site listed below for Dealer Locations. If further assistance is required, contact: Continental , SC 29602-9001 or e-mail: www.uniroyal.com In Canada: 1-888-871-7777 Or write: Consumer Relations Les Tours Triomphe - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 54
AND INSTRUCTIONS CONTAINED IN THIS MANUAL MAY RESULT IN TIRE FAILURE OR or vehicle owner's manual for decal location) for the recommended operating pressures. For replacement tires, the self-supporting runflat types and other extended mobility tires, which are as susceptible to losing air pressure - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 55
as possible, preferably within 24 hours. "Bleeding" air from hot tires could result in under inflation. Always make certain valve caps are installed on all tire valves to conditions, do not engage in excessive wheel spin. Accelerating the motor excessively, particularly with automatic transmission - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 56
replace air loss. Failure to control a vehicle when one or more tires experience a sudden air loss can lead to an accident. In any case, you should not exceed reasonable speeds as indicated by the legal limits and driving conditions improperly repaired, or mph (170 kph). Light truck highway tires that - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 57
IMPORTANT: In order to maintain the speed capability of the vehicle, replacement tires must have speed ratings equal to or higher than those fitted as original equipment (as indicated on the vehicle tire placard or owner's manual). If tires with lower speed ratings are fitted, the vehicle's handling - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 58
any damage to your tires or wheels, replace with the spare at once and immediately visit valve leakage or wheel damage that may account for the air loss. A tire damaged by a road hazard may stops, frequent driving on roads which are in poor condition, and off road use. Roads with holes and rocks - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 59
regardless of tread wear. However, heat caused by hot climates or frequent high loading conditions can accelerate the aging process and may require tires to be replaced more frequently. You should replace your spare tire when you replace the road tires or after six years due to aging even if it has - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 60
driving. Tires designated for use in severe winter conditions are marked on at least one sidewall with Failure to do so may negatively affect vehicle handling. TIRE ROTATION To obtain maximum tire wear, it may be necessary to rotate your tires. Refer to your vehicle owner's manual for instructions - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 61
replaced, the new ones should be put on the rear. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT avoid sudden, sharp turns or lane changes and obey all traffic laws. Failure to do so may result in loss are excluded from warranty coverage. REPAIRS - WHEREVER POSSIBLE, SEE YOUR TIRE - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 62
or other substances, which could deteriorate the rubber. Failure to store tires in accordance with these instructions could result in damage to your tires or premature aging of the tires and sudden tire failure. FOLLOW THESE MOUNTING RECOMMENDATIONS Tire changing can be dangerous and must be done by - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 63
good, clean condition. Wheels that are result in dangerous tire failure on the road. leak. When new tubeless tires are mounted, have new valves of the correct type installed air loss. TEMPORARY SPARE TIRES When using any temporary spare tire, be sure to follow the vehicle manufacturer's instructions - 2009 Ford Explorer Sport Trac | Tire Warranty 2nd Printing - Page 64
• IF YOU SEE ANY DAMAGE TO A TIRE, REPLACE WITH THE SPARE AND VISIT ANY AUTHORIZED RETAILER AT ONCE. • IF YOU HAVE ANY QUESTIONS. CONTACT YOUR AUTHORIZED RETAILER. FAILURE TO OBSERVE ANY OF THE RECOMMENDED PRECAUTIONS CONTAINED IN THIS OWNER'S MANUAL CAN LEAD TO ERRATIC VEHICLE BEHAVIOR AND/OR TIRE
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Tire Warranty Guide
Contents:
New Vehicle Limited Warranty
1
BFGoodrich
°
2
Continental and General
8
Goodyear and Dunlop
15
Hankook
20
Kumho
24
Maxxis
°
28
Michelin
°
34
Pirelli
43
Uniroyal
°
47
Tire Safety Information
52