2010 Ford Escape Warranty Guide 4th Printing

2010 Ford Escape Manual

Get 2010 Ford Escape PDF manuals and user guides View all 2010 Ford Escape manuals

2010 Ford Escape manual content summary:

  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 1
    2010 model year Warranty Guide Ford Cars and Trucks (except F-650/750 and Hybrid vehicles) 2 0 1 0 model year Warranty Guide
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 2
    Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Ford Motor Company Ford Export Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313)
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 3
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 4
    ? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2010-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Virgin Islands) 5. FEDERAL REQUIREMENTS FOR
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 5
    ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. NOISE EMISSIONS WARRANTY 9. FORD EXTENDED SERVICE PLAN 10. BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM 11. STATE WARRANTY ENFORCEMENT LAWS 12. IMPORTANT INFORMATION ABOUT AMBULANCE CONVERSIONS 13. IMPORTANT
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 6
    car or light truck. If you bought a previously owned 2010-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and Noise Emissions Warranty
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 7
    may use - at no cost the services of the BBB AUTO LINE program. For details, see Better Business Bureau (BBB) AUTO LINE program, page 34 or call contains an Owner Guide and a Scheduled Maintenance Guide which indicate the engineering specifications. Failure to perform scheduled maintenance as 2
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 8
    by you, the owner of the vehicle. During the Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide - intended to increase your overall satisfaction with your vehicle. Sometimes
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 9
    the United States, U.S. Federalized Territories, or Canada. In some cases, however, you may have to pay the servicing Ford dealer in a foreign country or U.S. Federalized Territory for a repair that is covered under the U.S. warranty. If this happens, be sure to save the paid repair order or invoice
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 10
    for your 2010-model vehicle in connection with your vehicle or these warranties. No person, including Ford employees or dealers, may modify or waive any part of these for your vehicle as outlined in your Owner Guide and Scheduled Maintenance Guide. Ford recommends that you maintain copies of
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 11
    products and/or services. You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car or light truck is limited, to the extent allowed by law, to the time period covered by the written warranties, or to the applicable time period provided by
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 12
    damages under the NEW VEHICLE LIMITED WARRANTY also applies to the EMISSIONS WARRANTIES described on pages 17-31. Ford participates in the BBB AUTO LINE warranty dispute resolution program. You may contact BBB AUTO LINE by calling 800-955-5100. You are required to submit your warranty dispute to the
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 13
    each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more than 36,000 miles before three years elapse. In that
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 14
    the New Vehicle Limited Warranty are described on pages 12-15. When making warranty repairs on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford, at the discretion of Ford or the Ford dealership. Nothing in this warranty should be
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 15
    parts, cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain (gears or belt
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 16
    clutch cover, seals and gaskets, torque converter, transfer case (including all internal parts), transmission case, transmission mounts; Front-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive shafts, final drive housing (including all internal parts), hubs-automatic
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 17
    a car wash) • theft, vandalism, or riot • fire or explosion • using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be ingested into the engine • misuse of the vehicle, such a driving over curbs, overloading
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 18
    after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes a Ford part to fail. Examples include, but are not limited to lift kits, oversized tires, roll bars, cellular phones, alarm systems, automatic starting systems and performance-enhancing powertrain
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 19
    of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are: • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 20
    phone or digital media device (i.e., inadequate signal reception by the external antenna, viruses or other software problems) Tire Wear or Damage The New Vehicle Limited Warranty does not cover normal wear or worn out tires. Tires will , or if the Gross Vehicle Weight Rating (GVWR) exceeds 9,900
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 21
    4. In addition ...ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO, AND U.S. VIRGIN ISLANDS) Your vehicle is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit). Under this program, Ford will cover: • Towing to the nearest Ford Motor
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 22
    Ford Motor Company provides, in compliance with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions Performance Warranty For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 18) ➡ Emissions Performance Warranty (page 19) ➡ What is
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 23
    What is Covered? on pages 20-21. The warranty coverage period for: • Passenger cars, light duty trucks (applies to vehicles up to 8,500 pounds GVWR) - 8 years or 80,000 miles (whichever occurs first) for catalytic converters, electronic engine control unit (ECU), transmission control module (TCM
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 24
    (whichever occurs first) for catalytic converter, electronic emission control unit (ECU), transmission control module (TCM), and any other onboard emissions diagnostic module - 2 years or 24,000 miles (whichever occurs first) for all other covered parts. • Heavy duty vehicles (applies to trucks over
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 25
    (Flex Fuel Vehicle Only) • Catalytic Converter (including • Idle Air Bypass Valve Diesel Particulate Filter and • Ignition Coil and/or Control Diesel Oxidation Catalyst) Module • Cold Start Enrichment System • Intake Manifold • Controls for Deceleration • Electronic Ignition System • Exhaust Pipe
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 26
    List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, sensors, and wiring harnesses that are used with components on the list of parts, above. Concerning parts that should
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 27
    Ford Motor Company provides for your vehicle under the emissions control warranty in accordance with the regulations of the California Air Resources Board. This coverage is in addition to Federal Emission warranties (Page 17). Vehicles Eligible for California Emission Warranty Coverage California
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 28
    the VECI label - Light Heavy-Duty Diesel Engine Vehicles (over 14, Covered? (page 29) EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations The California Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on your 2010
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 29
    , the part will be repaired or replaced by Ford. This is your long-term emission control system DEFECTS WARRANTY. If Gross Vehicle Weight rating is over 14,000 lbs.: For 5 years or 50,000 miles (gasoline powered engines and vehicles) or 5 years or 100,000 miles (diesel powered engines and vehicles
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 30
    an emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your emissions control system DEFECTS WARRANTY -392-3673 (FORD) or the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division P.O. Box
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 31
    Filler Cap and Neck Restrictor (non-diesel only) • Fuel Tank (non-diesel only) • Fuel Tank Pressure Control Valve (Flex Fuel Vehicle Only) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (MIL)/On
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 32
    ), Transit Connect, Flex, Edge, Explorer, Mountaineer, Explorer Sport Trac, F150, Expedition, E-Series, F-Superduty Part Name ABS Module Catalytic Converter Catalyst Inlet Pipe Diesel Particulate Filter Supercharger Timing Chain Tensioner Arm Cam Timing Assembly Variable Camshaft Timing Kit Variable
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 33
    Supply X(17) X(14) X(15) Manifold Hydraulic Fluid Pump Cover Kit Fuel Injector Wiring Harness X(14) Powertrain Control Wiring X X X(27) X(28) X(29) Harness Fuel Injector Control Module Powertrain Engine Control Unit X X X X X X X (ECU) Main Body Wiring Harness (2) X(4) X(4) Dash Panel & Headlight
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 34
    these parts through the Bumper to Bumper, Powertrain, or Diesel Engine limited warranties. In any case, the warranty with the broadest coverage applies. Also covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 35
    cannot perform warrantable repair(s) within 30 days of you bringing your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford will reimburse you for the cost of these warranty repairs including diagnosis, if you take the
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 36
    , you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. CUSTOMER
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 37
    and equipped to conform at the time it left Ford's control with all applicable U.S. EPA Noise Control Regulations. This warranty covers this vehicle as designed, built and equipped by Ford Motor Company, and is not limited to any particular part, component or system of the vehicle as manufactured by
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 38
    for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company and they provide: • additional benefits during the warranty period depending on the plan you purchase (such as: alternative transportation and coverage
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 39
    Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts - mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 40
    -conformities that you have experienced with your vehicle. (This will give us the opportunity to make any needed repairs before of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent Bumper to Bumper Warranty and may void the Emissions Warranties. 35
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 41
    by inspecting the information plate on the driver's rear door pillar. You may determine whether the GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract a limousine will void the New Vehicle Limited Warranty. 36
  • 2010 Ford Escape | Warranty Guide 4th Printing - Page 42
    w w w. o w n e rc o n n e c t i o n . c o m Designed with Ford owners in mind, this site features updated information on vehicle service, special offers and Ford-sponsored events in your community. AW7J 19T201 DA November 2009 Fourth Printing Warranty Guide Ford Litho in USA
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
Warranty
Guide
FordCars and Trucks
(except F-650/750 and Hybrid vehicles)
2010
model year
2 0 1 0
model year
Warranty Guide