2011 Ford E150 Passenger Tire Warranty 2nd Printing
2011 Ford E150 Passenger Manual
2011 Ford E150 Passenger manual content summary:
- 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 1
Tire Warranty Guide Contents: New Vehicle Limited Warranty BFGoodrichா Continental and General Goodyear and Dunlop Hankook Kumho Maxxisா Michelinா Pirelli Uniroyalா Tire Safety Information 1 2 8 15 21 25 29 35 44 48 53 - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 2
- 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 3
the New Vehicle Limited Warranty time in service and mileage coverge period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 4
Ford may authorize another brand and/or model to substitute for the original brand and model, even if still available. Refer to your New Vehicle Limited Warranty Guide recommendations and safety warnings contained in the attached owner's manual, are covered by this warranty against defects in - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 5
BFGoodrich tires for a pro rata charge based on the actual mileage received. See "How Replacement Charges are Calculated - Mileage Tires" later in this guide. You pay the cost of mounting, balancing, and any other service charges and applicable taxes. Tires which wear out evenly before delivering - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 6
the rotation service record in the Scheduled Maintenance guide has been fully completed and signed; 3. The completed rotation service record, purchase is documented by a new vehicle registration. If no proof of purchase is available, the date of manufacture, as molded on the sidewall, will be used. - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 7
List, whichever is lower. This list is based on a predetermined price intended to fairly represent the actual selling price of the tire. You pay the cost of mounting, balancing, and or any other service charges and applicable taxes. Mileage Tires A tire meeting the conditions for treadwear pro rata - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 8
A CLAIM When making a claim under the terms of this limited warranty you must present your tire(s) to a participating BFGoodrich brand tire retailer/authorized dealer. The vehicle on which the tires were used must be available for inspection. BFGoodrich brand tire retailers are listed in the - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 9
Read the Tire Safety Information section in this guide, the information on the sidewall of your tires, your vehicle owner's manual and vehicle tire information placard for essential safety and maintenance information. When service is required: 1. Contact a participating BFGoodrich tire retailer - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 10
Continental Tire recommends that you carefully review this guide, which contains important Limited Warranty and Policy information. Continental in this guide. 1. ELIGIBILITY This Limited Warranty and Policy applies to the original owner of new Continental/General Tire brand passenger car, light - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 11
LONG IS IT APPLICABLE? A. BASIC COVERAGE: Eligible Tires are covered by this Limited Warranty and Policy for a maximum of 72 months from the date of purchase determined by the new vehicle registration date or new vehicle sales invoice showing date of purchase. If an eligible Continental/General Tire - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 12
applicable taxes. After the first 1/32nd of an inch (0.8 mm) of treadwear, the Limited Warranty and Policy coverage expires, no adjustments will be made. 3. HOW A PRO RATA PRICE IS CALCULATED The replacement tire price will be determined by multiplying the percentage of the useable tread worn by the - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 13
or mileage intervals. ș Damage due to: • Rim irregularities or rim damage • Snow chains • Vehicle mechanical problems, including brake problems for an adjustment as covered in the Basic Coverage of Section 2A in service for longer than 72 months from date of purchase. Tire(s) on any vehicle - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 14
has the authority to make any warranty, representation, promise or agreement on behalf of Continental Tire except as expressly written in this Limited Warranty and Policy. TO THE EXTENT PERMITTED BY LAW, CONTINENTAL TIRE DISCLAIMS LlABILITY FOR ALL CONSEQUENTIAL AND INCIDENTAL DAMAGES. THE REMEDIES - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 15
any parts or service regardless of mileage or months of service. This includes payment for tire rotation, alignment, towing, road service, valve stems and accepts a higher-priced replacement tire, the customer will pay the difference in price. Any tire replaced under this Limited Warranty and Policy - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 16
INFORMATION: For the nearest Continental/General Tire brand tire dealer, consult the Yellow Pages or, if for any reason local service or information is not available, call Continental/General Tire brand toll-free Customer Relations number. In the United States, call: 1-800-847-3349. In Canada - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 17
? You are eligible for the benefits of this Limited Warranty if you meet all the following criteria: • You are the owner or authorized agent of the owner of new Goodyear or Dunlop highway auto or light truck tires supplied as original equipment on your Ford Motor Company vehicle • Your tires bear - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 18
PRORATED ADJUSTMENT Tires not eligible for free replacement that are removed from service due to a covered warranty condition will be replaced with a have used 50% and therefore must pay 50% of the advertised retail selling price of the comparable tire. In addition, you must pay an amount equal to - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 19
available, the same brand tire with the same basic construction and quality with a different sidewall or tread configuration. If a higher priced tire is accepted as replacement, the difference in price to determine eligibility. LIMITATIONS This limited warranty is applicable only in the United - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 20
vehicles used in racing and on passenger cars in special applications such as police pursuit service. • Goodyear Unisteel Commercial Radial Light Truck well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Under no - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 21
NOT APPLY TO YOU. HOW DO YOU OBTAIN AN ADJUSTMENT? A. You must present the tire to be adjusted to an authorized Goodyear or Dunlop service facility. Tires replaced on an adjustment basis become the property of The Goodyear Tire & Rubber Company, Goodyear Dunlop Tires North America, Ltd. or Goodyear - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 22
over time is a function of the storage and service conditions (inflation pressure, load, speed, road hazard injury, etc.) to which a tire is subjected. Consumers should not rely soley on the appearance of the tire, but should be aware of any change in dynamic performance such as increased air loss - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 23
HANKOOK TIRE - LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER CAR AND LIGHT TRUCK TIRES (INCLUDING TEMPORARY TIRE) actual dealer selling price by the percentage of remaining usable tread depth. HANKOOK TEMPORARY TIRE A. A Temporary tire weighs less and provides more trunk storage space than a - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 24
should be checked monthly and maintained at 60 psi while stored or in service. Vehicle Restriction - The T-type temporary spare tire was designed for your vandalism, willful damage or abuse. - Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains. - Any tire which - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 25
activities or competitive events are not covered by this warranty. C. Limitation of remedy: to the extent permitted by law, HANKOOK disclaims participating Hankook Dealer or a participating Car Dealer. B. For free replacement, a proof of purchase date such as car dealer invoice should be presented. - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 26
all safety information contained in the tire safety information section Contained in this booklet, the placard in the vehicle or the Owner's Manual. HANKOOK U.S.A. CORPORATE HEADQUATERS 1450 Valley Road, Wayne, New Jersey 07470 (973) 633-9000 Toll Free (877) 740-7000 www.hankooktireusa.com WEST - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 27
KUMHO TIRE TIRE - LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER CAR AND LIGHT TRUCK TIRES (INCLUDING TEMPORARY TIRE) actual dealer selling price by the percentage of remaining usable tread depth. KUMHO TEMPORARY TIRE A. A Temporary tire weighs less and provides more trunk storage space than a - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 28
should be checked monthly and maintained at 60 psi while stored or in service. Vehicle Restriction - The T-type temporary spare tire was designed for your vandalism, willful damage or abuse. - Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains. - Any tire which - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 29
activities or competitive events are not covered by this warranty. C. Limitation of remedy: to the extent permitted by law, KUMHO disclaims liability Kumho Dealer or a participating Car Dealer. B. For free replacement, a proof of purchase date such as car dealer invoice should be presented. - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 30
all safety information contained in the tire safety information section Contained in this booklet, the placard in the vehicle or the Owner's Manual. KUMHO TIRE U.S.A. CORPORATE HEADQUARTERS 10299 6th Street, Rancho Cucamonga, CA 91730 U.S.A. (909) 428-3342 Toll Free (800) 44(HI)-58646 (KUMHO) www - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 31
cars and light trucks. The Maxxis brand tires to which this Limited Warranty applies are referred to in this Limited Warranty as Tire or Tires. New passenger cars towing or transportation, or any other consequential, incidental or indirect damages. Some States (or Provinces) do not allow limitations - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 32
, use of puncture sealants and/or chemical corrosion. • Road hazards, including but not limited to cuts, snags, punctures, bruises, impact brakes, tire plugs, and/or any other damage caused by tire repair. • Ride problems, vibration problems, and/or out-of-round Tires, if Maxxis determines the - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 33
is not responsible for loss of time, inconvenience, loss of use of vehicle, and/or costs of towing or transportation, or any other consequential, incidental or indirect damages. • Some States (or Provinces) do not allow limitations on how long an implied warranty or condition lasts, so the above - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 34
, with different sidewall or treadwear configuration. If the same tire or a comparable new Maxxis tire is available, and you request a higher-priced tire as a replacement, the difference in price will be paid by you. Warranty Claim Procedure • You must present the Tire to a Vehicle Manufacturer - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 35
Vehicle and/or the Vehicle Owner's Manual. Information regarding safety and maintenance also Never overload your tires. The maximum load capacity and maximum inflation pressure are molded into the objects (such as chuckholes, glass, rocks and curbs) which may cause internal tire damage. Continued use - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 36
or Maxxis Dealer. If further assistance is required, please contact: Maxxis International - U.S.A. 1-866-509-7067 Or write: Maxxis Technology Center 480 Old Peachtree Road, Suwanee, GA 30024 USA 34 - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 37
is documented by a new vehicle registration or tire sales invoice. If no proof of purchase is available, the date of manufacture, as molded on the sidewall warnings contained in this warranty guide and your vehicle's owner guide, are covered by this limited warranty against defects in workmanship - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 38
Warranty Coverage Some Michelin passenger tires are covered by a manufacturer's limited warranty for treadwear. These tires (hereafter referred to as Љmileage tiresЉ) have mileage coverage as follows: Tread Design HydroEdgeTM HarmonyTM Symmetry Cross TerrainTM SUV 1, 3 PrimacyTM MXV4 Pilot - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 39
attached Mounting and Rotation Service Record has been fully completed and signed; 3) The completed Service Record form, Original Date of purchase is documented by new vehicle registration or tire sales invoice. If no proof of purchase is available, coverage will be based on date of manufacture. At - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 40
the warranted miles of service, will be replaced with a comparable new Michelin tire based on mileage received. The participating Michelin tire retailer will determine the charge by multiplying the percent of mileage received by the current actual selling price at the adjustment location - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 41
to current actual selling price at the adjustment location. You pay the cost of mounting, balancing, and any other service charges and applicable available for inspection. Personal identification (i.e. Driver's license, Credit Card, etc.) and vehicle registration may be required. You pay service - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 42
which are in the custody or control of a Michelin tire retailer for , the consumer must make the tire available for further inspection. No Michelin North from the terms of this warranty. These limited warranties apply only in the United States your vehicle owner's guide and vehicle tire information - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 43
acknowledge your and its right to litigate claims, disputes and controversies arising out of or in connection with this limited warranty or the marketing, sale or performance of the purchased product in court, but prefer to resolve any such claims, disputes and controversies through arbitration - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 44
to arbritration shall be heard by a jury and that any judgment or award of the Arbitral Body will be final and not subject to judicial review. All arbitrations will be conducted as document hearings. Each party shall bear its own costs arising from and associated with the document hearing with the - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 45
IN CANADA 1-888-871-4444 or write: Michelin North America (Canada) Inc. 3020 Jacques-Bureau Avenue Laval, Quebec H7P 6G2 or email: www.michelin.ca 43 - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 46
purchaser (owner) of any passenger car and/or light truck sold in the United States and Canada on which Pirelli Passenger Car Radial or Light Truck Radial Tires by the current dealer selling price. The owner must pay for any associated service charges, including mounting and balancing of the tire. - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 47
mileage. To maintain proper vehicle dynamics and load carrying capacity tire intentionally altered to change its appearance. • Tires support medium. • Tires with weather cracking which were purchased more than four years prior to presentation for adjustment. (If no proof of purchase date is available - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 48
. • Tire dealer/retailer services (e.g., mounting, dismounting, balancing, tire rotation, or wheel alignment). Mileage warranty is not applicable to other person, including authorized Pirelli dealers or car manufacturers, or car dealers, to change this warranty or create any other obligation in - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 49
the exclusion or limitation of incidental or : Pirelli Tire North America Consumer Affairs Group 100 Pirelli Drive Rome, GA 30162-7000 1-800-747-3554 (1-800-PIRELLI) www.us.pirelli.com take into account all aspects of the vehicle's operation. Changes in the tire size, type or construction should not - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 50
or purchase is available, coverage will be based on the date of manufacture. Your vehicle manufacturer may provide additional tire warranty coverage over and above what is provided by Uniroyal. Consult your vehicle owner's manual for further information. Tread Puncture Limited Warranty Uniroyal - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 51
or implied expire. Date of purchase is documented by new vehicle registration or tire sales invoice. If no proof of purchase is available, coverage will be based on the date of manufacture. Tread Puncture Limited Warranty Uniroyal Tiger Paw tires with NailGardTM (including Royal Seal tires) have - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 52
charges and applicable taxes. * In Canada, the replacement will be based on the "current adjustment price for the new tire". UNIROYALா Temporary Spare Tires A UNIROYAL Temporary Spare used in temporary service on the vehicle in which it was originally installed, which becomes unserviceable 50 - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 53
selling price at the adjustment location. You pay the cost of mounting and balancing and any other service charges tires which are in the custody or control of a Uniroyal tire retailer for the claim, the consumer must make the tire available for further inspection. No representative, employee or - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 54
portion of this booklet, the information on the sidewall of your tires, your vehicle owner's manual, and the vehicle tire information placard for essential safety and maintenance information. CONTACT INFORMATION Any time you see damage to your tires or wheels, immediately - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 55
PRECAUTIONS AND INSTRUCTIONS CONTAINED IN THIS MANUAL MAY RESULT wear, sudden tire destruction, loss of vehicle control and serious personal injury. Therefore, inflation applies to all tires, including self-sealant types, self-supporting runflat types and other extended mobility tires, which are as - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 56
and if contact is made, has a greater chance of causing tire damage than at a lower speed. Moreover, driving at high speed reduces the reaction time available to avoid accidents and bring your vehicle to a safe stop. 54 - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 57
and rapid air loss. Failure to control a vehicle when one or more tires as indicated by the legal limits and driving conditions. SPEED RATINGS VR) rated tires may have a speed capacity greater than 149 mph (240 km/h). rated tires are designed to use on cars with maximum speed capabilities in excess of - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 58
tires must have speed ratings equal to or higher than those fitted as original equipment (as indicated on the vehicle tire placard or owner's manual). If tires with lower speed ratings are fitted, the vehicle's handling may be affected and the speed capability of the vehicle will be lowered - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 59
INSPECT YOUR TIRES, DO NOT DRIVE ON A DAMAGED TIRE OR WHEEL HAZARDS Objects in the road, such as potholes, glass, metal, rocks, wood, debris and the like, can damage a tire and should be safely avoided. Unavoidable contact with such objects should prompt a thorough tire inspection. Anytime you see - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 60
the loading instructions of the weight rating for any axle on your vehicle. TRAILER TOWING If you anticipate towing manual supplied by the manufacturer of your vehicle for further recommendations on trailer towing. WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT FOR SAFETY AND MAXIMUM MILEAGE - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 61
will show more wear on the shoulders than in the center of the tread. TIRE MIXING For best performance it is recommended that the same size and type of tire be used on all four wheel be necessary to rotate your tires. Refer to your vehicle owner's manual for instructions on tire rotation. 59 - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 62
WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to their size, weight and higher center of gravity, vehicles such as SUVs and light trucks do sudden, sharp turns or lane changes and obey all traffic laws. Failure to do so may result in loss of vehicle control leading to an accident and serious - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 63
clean, indoor environment. If storage is for one month or more, eliminate the weight from the tires by raising the vehicle or by removing the tires from the vehicle. Failure to store tires in accordance with these instructions could result in damage to your tires or premature aging of the tires and - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 64
FOLLOW THESE MOUNTING RECOMMENDATIONS Tire changing can be dangerous and must be done by professionally trained persons using proper tools and procedures as specified by air loss. TEMPORARY SPARE TIRES When using any temporary spare tire, be sure to follow the vehicle manufacturer's instructions. 62 - 2011 Ford E150 Passenger | Tire Warranty 2nd Printing - Page 65
DRIVE AT MODERATE SPEEDS, OBSERVE LEGAL LIMITS. • AVOID DRIVING OVER POTHOLES, OBSTACLES, CURBS OR EDGES OF PAVEMENT. • AVOID OF THE RECOMMENDED PRECAUTIONS CONTAINED IN THIS OWNER'S MANUAL CAN LEAD TO ERRATIC VEHICLE BEHAVIOR AND/OR TIRE retailer or Ford and Lincoln Mercury Dealer. Warning: For safety and
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Tire Warranty Guide
Contents:
New Vehicle Limited Warranty
1
BFGoodrich
°
2
Continental and General
8
Goodyear and Dunlop
15
Hankook
21
Kumho
25
Maxxis
°
29
Michelin
°
35
Pirelli
44
Uniroyal
°
48
Tire Safety Information
53