2011 Ford Flex Owner Guide 2nd Printing
2011 Ford Flex Manual
2011 Ford Flex manual content summary:
- 2011 Ford Flex | Owner Guide 2nd Printing - Page 1
Navigation system SYNC 28 28 37 39 43 47 67 67 Climate Controls Manual heating and air conditioning Dual electronic automatic temperature control Navigation system based climate control Rear window control Moon roof 91 91 92 100 102 104 108 1 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 2
Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing 214 Fuel pump shut-off Fuses and relays Changing tires Temporary mobility kit Wheel lug nut torque Jump starting Wrecker towing 2 288 288 289 289 290 297 305 314 315 318 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 3
Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 328 337 339 343 347 349 356 374 378 379 383 Accessories Ford Extended Service Plan Scheduled Maintenance Guide Normal scheduled maintenance and log - 2011 Ford Flex | Owner Guide 2nd Printing - Page 4
triangle symbol. These comments should be read and observed. Warning symbols on your vehicle When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind. 4 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 5
. SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle's New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner's Guide. 5 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 6
service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. For U.S. only (if equipped), if you choose to use - 2011 Ford Flex | Owner Guide 2nd Printing - Page 7
is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may - 2011 Ford Flex | Owner Guide 2nd Printing - Page 8
caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws. 8 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 9
to your vehicle. This Owner's Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner's Guide for all other required information and warnings. 9 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 10
some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner's Guide Fasten Safety Belt Airbag - Front Child Seat Fuse Compartment Fuel Pump Reset Windshield Defrost/Demist Windshield Wash/Wipe Rear Window Defrost/Demist 10 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 11
, Flames, or Sparks Explosive Gas Battery Acid Fan Warning Maintain Correct Fluid Level Engine Air Filter Jack MAX MIN Power Steering Fluid Service Engine Soon Passenger Compartment Air Filter Check Fuel Cap Low Tire Pressure Warning 11 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 12
light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced immediately by your authorized dealer. 12 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 13
exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Powertrain malfunction/reduced power: Illuminates when a powertrain or a AWD fault has been detected. Contact your authorized dealer as - 2011 Ford Flex | Owner Guide 2nd Printing - Page 14
dealer as soon as possible. This indicates a problem with the electrical system or a related component. engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the serviced immediately, refer to the Driving chapter for more information. 14 2011 Flex (471) Owners Guide, - 2011 Ford Flex | Owner Guide 2nd Printing - Page 15
been turned on, refer to the Driving chapter. Anti-theft system: Flashes when the SecuriLock Passive Anti-theft System has been activated. Door ajar: Illuminates when the ignition is in the on position and any door is not completely closed. 15 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 16
the vehicle is driven. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible. Message center activation chime: Sounds when some warning messages appear in the message center display for the first time. GAUGES 16 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 17
vary slightly when the vehicle is in motion or on a grade. The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located. Refer to Filling the tank in the Maintenance and Specifications chapter for more information. 17 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 18
center is also capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with an informational message you can drive with the fuel remaining in your tank under normal driving conditions. 18 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 19
ranging from ↓ poor economy to ↑ excellent economy. Your vehicle must be moving to calculate instantaneous fuel economy. When your vehicle is not moving, this function shows ↓, one or no bars illuminated. Instantaneous fuel economy cannot be reset. 19 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 20
LIFE 2. CHARGING SYSTEM 3. WASHER FLUID LEVEL 4. DOOR AJAR STATUS 5. LIFTGATE STATUS 6. BRAKE SYSTEM 7. TIRE PRESSURE 8. FUEL LEVEL 9. MYKEY DISTANCE (if MyKey™ is programmed) 10. MYKEY(S) PROGRAMMED 11. ADMIN KEYS PROGRAMMED 12. ADVANCTRAC 20 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 21
change between English and Metric. AUTOLAMP This feature keeps your headlights on for up to three minutes after the ignition is switched off. Press RESET to select the new autolamp delay values of 0, 10, 20, 30, 60, 90, 120 or 180 seconds. AUTOLOCK This feature automatically locks all vehicle doors - 2011 Ford Flex | Owner Guide 2nd Printing - Page 22
4 YR (if equipped) Use this feature to set the expiration date that is listed on the tire mobility kit alert you to possible problems or malfunctions in your vehicle's operating systems. In the feature if there are no more warning messages. 22 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 23
problem or condition is still present and needs your attention. • Some messages can be acknowledged and reset by pressing RESET. This allows you to use the full message center functionality by clearing the message. DRIVER DOOR soon as possible. 23 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 24
Displayed when a problem exists with the AWD system. Contact your authorized dealer as soon as possible. LOW TIRE PRESSURE - Displayed when one or more tires on your vehicle has low tire to the Locks and Security chapter in this manual. 24 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 25
system. See Active park assist in the Driving chapter for more information. SPACE FOUND PULL FORWARD (if equipped) - May display when using the active park assist system. See Active park assist in the Driving chapter for more information. 25 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 26
in the Locks and Security chapter for more information. SPEED LIMITED TO 80 MPH - Displayed when starting the vehicle and MyKey is in use and the MyKey speed limit is on. Refer to MyKey in the Locks and Security chapter for more information. 26 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 27
- Displayed when the AdvanceTrac system has detected a condition that requires service. TO STOP ALARM START VEHICLE - Displayed when the perimeter alarm system is armed and the vehicle is entered using the key on the driver's side door. In order to prevent the perimeter alarm system from triggering - 2011 Ford Flex | Owner Guide 2nd Printing - Page 28
electronic devices while driving. Accessory delay: Your vehicle is equipped with accessory delay. With this feature, the radio and other electrical accessories may be used for up to ten minutes after the ignition is turned off or until either front door is opened. Note: Your vehicle is equipped with - 2011 Ford Flex | Owner Guide 2nd Printing - Page 29
Use the memory preset numbers (0-9) to enter in the desired time-hours and minutes and press OK. The clock will then begin from that time. If your vehicle is equipped with an in-dash clock, refer to Clock in the Driver Controls chapter for instructions frequency (i.e. 93.9) using the memory preset - 2011 Ford Flex | Owner Guide 2nd Printing - Page 30
manually set preset stations for AM/FM1/FM2. To activate the autoset feature: Press MENU repeatedly until AUTO SEEK to switch PRESET ON/OFF appears in the display. Use in the display. Use ON/OFF. Press CAT. PRESS UP OR DOWN TO CHANGE RDS SEEK to 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 31
slot. For a CD6 system- Press LOAD. When the display reads SELECT SLOT, choose the desired slot number using memory presets 1-6. When the display reads LOAD CD #, load the desired disc, label side up. If you and prompt you when to remove them. 31 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 32
TRACK MODE SELECT TRACK. Enter the desired track number using the memory preset buttons (0-9). The system will then begin between ON/OFF. appears in the display. Use When COMPRESSION is ON, the system will ON/OFF. If you wish to the display. Use SEEK to begin random engage shuffle mode right away, - 2011 Ford Flex | Owner Guide 2nd Printing - Page 33
previous available SIRIUS satellite station. DIRECT: Press DIRECT then enter the desired channel (i.e. 002) using the memory preset buttons (0-9). If you only enter one digit, press OK and the system preset number (0-9) until sound returns. 33 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 34
the following options: • CATEGORY MENU- Press OK to enter category mode. SEEK to scroll through the list of available SIRIUS Press channel Categories (Pop, Rock, News, etc.) Press OK when the desired . If you attempt to save more than 20 34 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 35
will read SONG DELETED. If you do not want SEEK to select either to delete the currently listed song, press RETURN or CANCEL. Note: If there are no songs presently saved, the display will you want to lock/unlock when using this feature. 35 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 36
change slightly with vehicle speed to compensate for road and wind noise. Recommended level is 1-3; SPEED OFF turns the feature off and level 7 is the maximum setting. SEEK DSP MODE (if equipped)): Press STEREO SURROUND mode and STEREO mode. 36 to choose between 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 37
for operating instructions on using this audio system. Auxiliary input jack (Line in) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off - 2011 Ford Flex | Owner Guide 2nd Printing - Page 38
provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity. To achieve optimal performance, please observe the following instructions when attaching your portable - 2011 Ford Flex | Owner Guide 2nd Printing - Page 39
Systems Troubleshooting: 1. Do not connect the audio input jack to a line level output. Line level outputs are intended for connection to vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 40
Systems Your vehicle may be equipped with a USB port inside your center console. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to Accessing and using your USB - 2011 Ford Flex | Owner Guide 2nd Printing - Page 41
recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film Please contact your authorized dealer for further information. 41 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 42
Entertainment Systems Audio system warranty and service Refer to the Warranty Guide for audio system warranty information. If service is necessary, see your dealer or qualified of folders will help with navigation through the disc files. 42 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 43
the system. This enables you to use the same MP3 disc for a variety of tasks on your work computer, home computer and your in-vehicle system. 1 .mp3 1 .mp3 . For more information and a complete list of SIRIUS satellite radio channels, visit 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 44
term, which begins on the date of sale or lease of the vehicle. For information on extended subscription terms, the online media player and other SIRIUS features, please contact SIRIUS at 1-888-539-7474. Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming - 2011 Ford Flex | Owner Guide 2nd Printing - Page 45
an ignition key cycle, your receiver may have a fault. See your authorized dealer for service. Channel no longer This previously available. available channel is no longer available. Tune to another FAULT INVALID CHNL UNSUBSCRIBED NO TEXT 45 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 46
satellite that is blocking the or SIRIUS tower to SIRIUS signal (i.e., the vehicle antenna. tunnel, under an overpass, dense foliage, etc). The system is The programming in process may take up to progress. three minutes. Satellite service has Call SIRIUS at been deactivated by 1-888-539-7474 to - 2011 Ford Flex | Owner Guide 2nd Printing - Page 47
(IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the - 2011 Ford Flex | Owner Guide 2nd Printing - Page 48
list the title, album and file name. Press the arrow controls on the headrest used to connect and play auxiliary electronic devices (game systems, personal camcorders, video cassette recorders, etc) and to connect to and access certain files through your USB port. 48 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 49
supported, CAN'T PLAY will appear in the monitor. Scroll through the contents on the rest of the drive using the arrow keys on the DVD headrest or remote. Press SEL to confirm a selection. Each headrest source, the screen will remain black. 49 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 50
exit and return to the movie. SEL: Press to confirm the current selection that has been highlighted through the use of the cursor controls. Cursor controls: Use to navigate through selections when in any normal playback speed and volume. Press 50 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 51
will display on the screen. When Monitor A is chosen, you can also use the auxiliary inputs and the USB port on the headrest system. MEDIA for Monitor B: In Dual Play mode, press MEDIA repeatedly to disc, label side facing the rear passengers. 51 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 52
volume-controls to adjust volume settings to maximum, then use the rotary volume control on the side of the headphones to adjust the volume to the desired listening level. 1. (On/off): Press to turn each monitor/headrest system on or off. 52 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 53
Use for the wired headphones for headrest media sources only (DVD, press to access the next track. When using a flash/thumb drive, press to access function. Note: Whenever either headrest system presses this button, both button on both headrest systems. 13. Numeric Keypad: Use the numeric controls - 2011 Ford Flex | Owner Guide 2nd Printing - Page 54
display on the screen. When Monitor A is chosen, you can also use the auxiliary inputs and the USB port on the headrest system. MEDIA for Monitor B: In Dual Play mode, press MEDIA repeatedly and backlight all of the buttons for night use. 54 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 55
use the headphones while driving the vehicle. Using headphones may prevent the driver from hearing audible warnings such as horns or emergency sirens, which could result in a crash for use with the system. Also, wired headphones may be purchased and plugged in 55 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 56
fit your head using the headband adjustment. • Select the desired audio source (Channel/Monitor A or B) for each set of wireless headphones by using the A/B selection switch on the ear piece. • Adjust the volume control to the desired listening level. 56 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 57
listen to the audio on wired headphones (not included), connect the wired headphones into the monitor headphone jacks. Available wired headphone sources are limited to the sources available to whichever monitor is being listened to. Adjust the volume using the volume control on the DVD system remote - 2011 Ford Flex | Owner Guide 2nd Printing - Page 58
control or DVD system. Press again on both headrest systems to return to single play mode. to the radio; however, they will be limited to listening to the same radio channel. headphones. • Press MEDIA to change the audio source for the Channel 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 59
your vehicle is presets. When accessing SYNC in dual play mode, press MENU/SEL on DVD headrest monitor A when SYNC appears on the screen then / to monitor headrest controls. Note: On any of the following screens, press previous/next menu level. / to access the 59 2011 Flex (471) Owners Guide, - 2011 Ford Flex | Owner Guide 2nd Printing - Page 60
remote control to confirm the selection. OSD language This screen allows you to select the language you would like for use with the DVD player commands and set-up screens. To access: 1. Press SETUP on the remote to access the menu options. 60 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 61
confirm the selection. Note: The default language is English. Angle mark This feature allows you to select from different viewing angles that may be found on the disc. This highlighted, press ENTER on the remote to confirm the selection. 61 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 62
each headrest monitor. To access: 1. Press SETUP on the remote to access the menu options. / to 'highlight' the film reel icon. (A disc will appear 2. Press beneath the icon signifying it is the current selection.) 3. Press 62 to select and enter the Video setup menu. 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 63
is automatically activated when the vehicle ignition is on, which allows the rear seat passengers to use the DVD system. There are use the infrared wireless, or wired (not included) headphones to listen to a different playing media than the front seat passengers. 63 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 64
vehicles targeted for other parts of the world would have different regions. If a playback problem is encountered, please ensure that you are using a disc designed for your vehicle such use is required. For details, please visit http:// www.mp3licensing.com. 64 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 65
ultraviolet rays for extensive periods of time. Ultraviolet rays deteriorate the liquid crystal. Be sure to review User Manuals for video games and video game equipment when used as auxiliary inputs for your Family Entertainment System (FES). 65 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 66
Compliance Changes or modifications not approved by Ford Lincoln- vehicle is parked under direct sunlight or in an extremely cold place for a long period of time, wait until the cabin temperature of the vehicle is at normal temperature before operating the system. 66 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 67
Your vehicle may be equipped with SYNC, a hands-free communications and entertainment system with special phone and media features. For more information, please refer to the SYNC supplement or to the SYNC section in the Navigation System supplement (if equipped). 67 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 68
window fogging. : Distributes air through the instrument panel vents. : Distributes air through the instrument panel vents, floor vents, rear seat floor vents and de-mister vents. : Distributes air through the floor vents and rear seat floor vents. 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 69
interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can be engaged manually fan speed for 15. the rear climate area. 69 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 70
humid weather, place position. the air flow selector in the • To reduce humidity build-up inside the vehicle: do not drive with the system off or with recirculated air engaged. • Do not put outer instrument panel vents toward the side windows. 70 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 71
to control airflow manually, press repeatedly to choose a setting: • : Distributes air through the windshield defroster vents, de-mister vents, floor vents and rear seat floor vents. The system will automatically provide outside air to reduce window fogging. 71 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 72
interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can be engaged manually for the passenger side of the vehicle. 72 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 73
cabin temperature: Press to activate/deactivate the climate control system. When the system is off, outside air is prevented from entering the vehicle. Turn the dial to increase/decrease the airflow temperature on the driver side of the vehicle 73 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 74
efficiency. A/C (defrost) and engages automatically in MAX A/C, (floor/defrost). 4. Passenger temperature: Press to activate separate passenger temperature control and increase/decrease the air temperature on the passenger side of the vehicle. 74 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 75
time needed to cool down the interior of the vehicle when used with A/C and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can (defrost). be engaged manually in any airflow mode except Recirculation - 2011 Ford Flex | Owner Guide 2nd Printing - Page 76
provide outside air to reduce window fogging. To return to full automatic control, press AUTO on the main bezel. Fan Speed- Press to decrease/increase the fan speed. Dual- Press to activate/deactivate separate driver and passenger temperature controls. 76 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 77
the vehicle: do not drive with the system off or with recirculated air engaged. • Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. 77 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 78
vehicle or until the vehicle has "aired out." • A small amount of air may be felt from the floor vent regardless of the air will default to single-zone operation and set the temperature to 60°F (16°C). 2. A/C, and will be selected. 3. Fan speed 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 79
air through the rear vents. : Distributes air through the rear vents and rear-seat floor vents. : Distributes air through the rear floor vents. 5. Temperature selection: Turn to select air and Safety Restraints chapter for more information. 79 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 80
warranty. CABIN AIR FILTER The cabin air filter element is designed to reduce the concentration of airborne particles such as dust, spores and pollen in the air being supplied to the interior of the vehicle. The presence of a particulate filter element provides the following benefits: • Improves - 2011 Ford Flex | Owner Guide 2nd Printing - Page 81
the ignition switch is turned to off. You can change the amount of time the lamps stay on by using the programming procedure that follows: Note: If the vehicle is equipped with autolamps it will have the headlamps on with windshield wipers feature. If the windshield wipers are turned on for a brief - 2011 Ford Flex | Owner Guide 2nd Printing - Page 82
exit delay you want (up to three minutes), then turn the headlamps off. You can also use the message center to program the autolamp exit time delay. See Message center in the Instrument Cluster Pull the lever towards you to deactivate. 2 1 82 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 83
to turn on the interior lamps. Move the control past detent, to turn off the interior lights. Move the control to the full downward position to prevent lights from turning on when the door is opened. The instrument panel/switch lighting remains lit. 83 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 84
vehicle are properly aimed at the assembly plant. If your vehicle dealer. Vertical aim adjustment 1. Park the vehicle directly in front of a wall or screen headlamp bulb center from the ground and mark an 8 foot 4. There is a distinct cut-off (change from light to dark) in the left portion - 2011 Ford Flex | Owner Guide 2nd Printing - Page 85
the left turn signal. • Push up to activate the right turn signal. INTERIOR LAMPS Dome lamps and map lamps The map lamps are located on the overhead console. Press the controls on either side of each map lamp to turn on the lamps. 2 1 85 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 86
the ignition is placed in the off position and either of the front doors are opened or the accessory delay timer expires. BULB REPLACEMENT Lamp assembly condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When - 2011 Ford Flex | Owner Guide 2nd Printing - Page 87
streaks present on the interior of the lens Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. Using the right bulbs ) 3157K *LED (optional) 194 194 *LED (optional) 921 C5WL LED H11 87 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 88
bulbs (if equipped) The headlamps on your vehicle use a "high intensity discharge" source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer. 88 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 89
disengage two snap attachments along the side of the vehicle. 3. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly. 4. Pull the bulb straight from the socket. Install new bulb(s) in reverse order. 89 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 90
bulbs 1. Make sure the fog lamp switch is in the off position. 2. From underneath the vehicle, partially remove the tire splash shield by removing four drive screws from the lower flap. The splash lamp. Install the new bulb in reverse order. 90 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 91
windshield, always use the windshield feature When the windshield wipers are turned on during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off. 91 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 92
steering wheel in place, pull the lever up to its original position to lock the steering column. WARNING: Never adjust the steering wheel when the vehicle is moving. 2 1 92 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 93
your option package. Storage compartment The storage compartment may be used to store a pair of sunglasses. Press the release area on the rear edge of the bin door to open the storage compartment. The door will open to the full open position. 93 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 94
few days of operating your vehicle in normal conditions. If the compass still appears to be inaccurate, a manual calibration may be necessary. the vehicle crosses multiple zones. A correct zone setting will eliminate this error. Refer to Compass zone adjustment. 94 2011 Flex (471) Owners Guide, - 2011 Ford Flex | Owner Guide 2nd Printing - Page 95
release the 7 and 9 radio preset buttons together, repeatedly until ZONE XX changes to the correct zone (1-15) in the CID. 5. The direction will accessories (heater/air conditioning, wipers, etc.) and make sure all vehicle doors are shut. 1. Start the vehicle. 95 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 96
the buttons. 3. Slowly drive the vehicle in a circle (less than 3 mph [5 km/h]) until the CAL display changes to the direction value (N, S, E, Basic storage WARNING: Use only soft cups in the cupholder. Hard objects can injure you in a collision. 96 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 97
items cool/frozen. The refrigerator/freezer will operate when the vehicle is on or the ignition is in the accessory mode. Ford recommends only using the refrigerator/freezer when the vehicle's engine is running. If there is a need to use the refrigerator/freezer when the engine is off, turn the - 2011 Ford Flex | Owner Guide 2nd Printing - Page 98
accessory bracket from the plug. Improper use of the power outlet can cause damage not covered by your warranty. Auxiliary power points can be found in the following locations: • Near the floor in the front console bin on the passenger's side • In the center console utility compartment 98 2011 Flex - 2011 Ford Flex | Owner Guide 2nd Printing - Page 99
other than the 110V AC electrical device plug. The safety cap should always be in a closed position whenever the power point outlet is not in use. The 110V AC power point is located on the back of the center console. 99 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 100
plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110V AC power point, since it unattended in the vehicle and do not let children play with the power windows. They may seriously injure themselves. 100 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 101
both of the rear windows are open, the vehicle may demonstrate a wind throb or buffeting noise. the ignition is turned off (without accessory delay being active) during bounce-back used to overcome the resistance of ice on the window or seals. 101 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 102
A rear center passenger and/or raised rear center headrest (if equipped) may also block the light from reaching the sensor. Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. 102 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 103
the vehicle personality features when a memory position is selected through the remote entry transmitter, keyless entry keypad or memory switch on the driver's door. Refer with harsh abrasives, fuel or other petroleum-based cleaning products. 103 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 104
vehicle is stopped and the gearshift lever is in the P (Park) position. Press and hold the rocker control, located toward the front of the driver's door, Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. 104 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 105
Driver Controls Using speed control The speed controls are located on the steering wheel. The following buttons work speed. Resuming a set speed Press and release RESUME. This will automatically return the vehicle to the previously set speed. 105 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 106
, then release. You can also use SET + to operate the tap-up function. Press and release SET + to increase the vehicle set speed in 1 mph (1.6 km/h) increments. • Use the accelerator pedal to get to to scroll through available audio modes. 106 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 107
-free control features (if equipped) control briefly until the Press icon appears on the voice Navigation display to use the voice command feature. to activate phone mode or Press answer a phone call. Press and to exit phone mode or end hold a call. 107 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 108
with the multi-panel Vista Roof™ or leave children unattended in the vehicle. They may seriously hurt themselves. The multi-panel Vista Roof™ is equipped with Bounce-back can be used to overcome the resistance of ice on the roof or seals. 108 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 109
for future programming procedures (i.e. new HomeLink equipped vehicle purchase). It is also suggested that upon the sale of the vehicle, the programmed Homelink buttons be erased for security purposes, refer to Programming in this section. 109 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 110
vehicle parked in the garage. Note: Your vehicle may require the ignition switch to be turned to the accessory light changes from the door. If the door does color of the button may vary by manufacturer.) Note: There are 30 seconds in which to initiate Step 6. 110 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 111
, entry door lock, or home or office lighting etc.). For convenience, the hand-held transmitter of the device may also be used at any time. In the event that there are still programming difficulties, contact HomeLink at www.homelink.com or 1-800-355-3515. 111 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 112
the Programming section. Reprogramming a single HomeLinkா button To program a device to HomeLink using a HomeLink button previously trained, follow these steps: 1. Press and hold the desired HomeLink at www.homelink.com or 1-800-355-3515. 112 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 113
the floor mat, reverse the installation procedure. MANUAL LIFTGATE The liftgate area is only intended for cargo, not passengers. You can open and close the liftgate from outside the vehicle. The allowing carbon monoxide to enter the vehicle. 113 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 114
door open, keep the vents open so outside air comes into the vehicle. serviced immediately by your authorized dealer. Do not attempt to manually force the liftgate to travel faster than the power system will permit. This will activate the obstacle detection feature. 114 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 115
Verify that the gate is closed before operating or moving the vehicle, especially in an enclosure, like a garage or a parking maximum open position. The power liftgate feature can be enabled or disabled using the message center. With the control 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 116
liftgate with the integrated keyhead transmitter or power door unlock control. 2. To open the liftgate, Manual liftgate in this chapter. Note: In case of operation in extreme cold -40°F (-40°C), or on extreme inclines, manual operation of the liftgate is suggested. 116 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 117
or dead battery • Disconnected battery • The liftgate is manually closed and left ajar (unlatched) To reset the power liftgate: use of the remote entry transmitter and instrument panel button when the power liftgate is turned off in the message center. 117 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 118
than unloaded vehicles. Extra precautions, such as slower speeds and increased stopping distance, should be taken when driving a heavily loaded vehicle. When the rail system is loaded, check the tightness of the load before driving and at each fuel stop. 118 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 119
to your vehicle; using a non-programmed key will not permit your vehicle to start. vehicle's IKTs were issued with a security label that provides important vehicle key cut information. It is recommended that you keep the label in a safe place for future reference. 119 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 120
enabled the user can use system check in the message center to see how many MyKeys™ and admin keys are programmed to the vehicle, and how many total miles have been driven with the MyKey™ active. MyKey™ restricted features Standard settings - These settings cannot be changed • The audio system will - 2011 Ford Flex | Owner Guide 2nd Printing - Page 121
2 in the Programming MyKey™ optional settings section. If your vehicle is equipped with remote start, see the Using MyKey™ with remote start systems section. Note: The MyKey™ Steps 4 and 5 until you are done changing the optional settings. 121 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 122
mileage when a MyKey™ is used. If mileage does not accumulate as expected, then the MyKey™ is not being used a Ford approved remote start system. When using a Ford-approved vehicle and close all doors. 2. Remote start the vehicle using a remote start fob. 122 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 123
programmed to the vehicle. Refer to Create a MyKey™ section • Vehicle has been started using a remote start system that is programmed as MyKey™. Refer to Using MyKey™ with remote start systems section. 123 Cannot program the MyKey™ optional settings 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 124
the Programming spare keys section in this chapter. • Vehicle has a remote start system that is recognized as an admin key. Refer to the Using MyKey™ with remote start systems section to reset all key MyKey™ miles do not accumulate 124 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 125
than 12 mph (20 km/h). The autolock feature repeats when: • any door is opened then closed while the ignition is on and the vehicle speed is 9 mph (15 km/h) or lower, and • the vehicle then attains a speed greater than 12 mph (20 km/h). 125 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 126
will unlock all the doors when: • the ignition is on, all the doors are closed, and the vehicle has been in motion at a speed greater than 12 mph (20 km/h); • the vehicle has then come to a stop and the ignition is turned off or to accessory; and 126 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 127
turned off or to accessory. Note: The doors will not autounlock if the vehicle has been electronically locked after the ignition is turned off and before the driver door is opened. Deactivating/activating autounlock feature Your vehicle comes with the autounlock feature activated; there are three - 2011 Ford Flex | Owner Guide 2nd Printing - Page 128
accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 128 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 129
for your IKT is approximately 33 feet (10 meters). A decrease in operating range could be caused by: • weather conditions, • nearby radio towers, • structures around the vehicle, or • other vehicles parked next to your vehicle. 129 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 130
keyhead transmitters with you to the authorized dealer in order to aid in troubleshooting the problem. Unlocking the doors/two stage unlock 1. Press and release to unlock the driver's door. Note: The interior lamps and parking lamps will illuminate. and release again within three seconds to - 2011 Ford Flex | Owner Guide 2nd Printing - Page 131
open, keep the vents open so outside air comes into the vehicle. Memory feature (seat, mirrors and adjustable pedals) The integrated keyhead transmitter (IKT) allows you to recall the memory seat/power mirrors/adjustable pedals feature. 131 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 132
Deprogramming memory feature from the transmitter To deactivate this feature: 1. Press and hold either the 1 or 2 button on the driver's door for five integrated keyhead transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. 132 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 133
batteries. 3. Insert the new battery. Refer to the instructions inside the IKT for the correct orientation of the battery. not cause the IKT to become deprogrammed from your vehicle. The IKT should operate normally after battery replacement. 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 134
any door is open. Illuminated exit • When all vehicle doors are closed and the key is removed from the ignition, the interior dome lamps, parking lamps and the exterior mirror , or • the vehicle is locked using the keyless entry keypad, or 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 135
as a sixth digit will not recall a driver memory setting. Note: The factory-set code cannot be associated with a memory setting. 5. The doors will lock then unlock to confirm that your personal entry code has been programmed to the module. 135 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 136
on. Unlocking and locking the doors using keyless entry To unlock the driver's door, enter the factory set doors, press and hold the 7 • 8 and the 9 • 0 at the same time (with the driver's door closed) for one second. You do not need to enter the keypad code first. 136 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 137
If a problem occurs, turn the ignition off, remove all objects on the key chain away from the coded IKT and restart the engine. Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and lock all doors when leaving the vehicle. 137 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 138
normal system functionality. If a problem occurs with the SecuriLock vehicle comes equipped with two integrated keyhead transmitters (IKTs). The IKT functions as both a programmed ignition key that operates all the locks and starts the vehicle, as well as a remote 138 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 139
to your vehicle. Note: A maximum of eight coded keys can be programmed to your vehicle; only four of these eight can be IKTs with remote entry functionality. Tips: • Only use integrated and remove the first coded key from the ignition. 139 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 140
ignition is turned on with an invalid SecuriLock key or IKT. If there is any potential perimeter anti-theft problem with your vehicle, ensure ALL integrated keyhead transmitters are brought to an authorized dealer to aid in troubleshooting. 140 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 141
the open entry point (door, hood, or liftgate) can enter the 20 second countdown. The turn signal lamps will flash once when all doors, the hood and the liftgate are closed indicating the vehicle is locked and entering the 20 second countdown. 141 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 142
key, a chime will sound when you open the door and the message center will display TO STOP ALARM START VEHICLE. When this occurs, you will have 12 seconds to disarm the alarm using any of the actions above, otherwise the alarm will trigger. 142 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 143
restraint while the vehicle is in motion. The adjustable head restraints consist of: • a trimmed energy absorbing foam and structure (1), • two steel stems (2), • a guide sleeve adjust/release button (3), • and a guide sleeve unlock/remove button (4). 143 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 144
up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint. Properly adjust the head restraint properly adjusted when the seat is occupied. 144 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 145
To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. Properly adjust the head restraint so restraint to its full up position. 145 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 146
front manual seat (if equipped) WARNING: Never adjust the driver's seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Lift handle to move seat forward or backward. 146 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 147
when the vehicle is moving. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. 147 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 148
weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor additional details. Failure to follow these instructions may interfere with the front passenger - 2011 Ford Flex | Owner Guide 2nd Printing - Page 149
Move the control in the directions shown to move the seat forward or backward. Press the control to recline the seatback forward or rearward. Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat. Press the forward side of the control to - 2011 Ford Flex | Owner Guide 2nd Printing - Page 150
the desired positions using the associated controls. Press and hold control button 1 for at least two seconds. A tone will be heard when the memory save is complete. • To program position two, repeat the previous procedure using control button 2. 150 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 151
not travel to its final position if the key is not in the ignition and the easy entry feature is enabled. Folding down the front passenger seatback The front passenger seatback can be folded to a the event of a sudden stop or collision. 151 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 152
P (Park) • the key is placed in the ignition. The easy entry feature can be turned off or on through the vehicle message center. Refer to Message center in the Instrument Cluster chapter. REAR SEATS the release button to lower head restraint. 152 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 153
/remove button, then pull up on the head restraint. To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. Properly adjust the head restraint so that it is located directly or as close as - 2011 Ford Flex | Owner Guide 2nd Printing - Page 154
crash, head restraints must be installed properly. Adjusting second row bucket and bench seat back Lift the handle to adjust seatback. Using Adjusting second row seats (six-passenger vehicles only) Lift the control to adjust the purses or briefcases are on the floor in front of the second row seats - 2011 Ford Flex | Owner Guide 2nd Printing - Page 155
. Rotate the seat forward to allow access to the third row. Note: The seatback must be folded flat in order to release the floor latches. Ensure that there are no objects on the seat cushion that may restrict the seatback from folding flat. 155 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 156
the seat down until you hear it latching to the floor. 4. To return the seatback to the upright position • Lift the seatback toward the rear of the vehicle, and • Rotate the seatback until you hear a the event of a sudden stop or collision. 156 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 157
the seat forward, allowing easy exit from the 3rd row seat. Note: The seatback must be folded flat in order to release the floor latches. Ensure that there are no objects on the seat cushion that may restrict the seatback from folding flat. 157 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 158
the seat down until you hear it latching to the floor. 4. To return the seatback to the upright position • Lift the seatback toward the rear of the vehicle, and • Rotate the seatback until you hear a the event of a sudden stop or collision. 158 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 159
floor latch while vehicle is in motion. Do not operate the vehicle with seats in tumbled position. Always latch the vehicle seat to the floor medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 160
seats: • Press the button located on the rear of the floor console once to activate high heat. • Press twice to vehicle, fold seatback by pulling and holding the number 1 strap while pushing the seatback forward. Release strap once seatback starts rotating forward. 160 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 161
cases on the load floor before unstowing the seat. Failure to remove all objects from the top of the load floor prior to unstowing it may cause damage to the seat. Note: Ensure the area under the load floor is free of objects before unstowing it. 161 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 162
the head restraints up to their normal adjusted positions. WARNING: Ensure seat is latched to vehicle floor by pushing/pulling on seat. If not latched, the seat may cause injury during a sudden all objects from the seat and stowage tub. 162 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 163
strap while pulling on the strap located on the top of the seatback. WARNING: Do not drive the vehicle when the third row seat is rotated backwards. During a sudden stop, the safety belts are not functional that the obstacle can be removed. 163 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 164
. Note: Ensure that there are no objects such as books, purses or brief cases on the load floor before unstowing the seat. Failure to remove all objects from the top of the load floor prior to unstowing it may cause damage to the seat. 164 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 165
in serious injury. Folding the head restraints manually The head restraints can also be folded manually without folding/stowing the seat. • Fold a crash, passenger occupants should not sit in the vehicle until the head restraint is placed in its proper position. 165 2011 Flex (471) Owners Guide, - 2011 Ford Flex | Owner Guide 2nd Printing - Page 166
to help better protect a range of occupants in a variety of frontal crash situations. Your vehicle's Personal Safety System consists of: • Driver and passenger dual-stage airbag near-frontal collisions, and in side collisions and rollovers. 166 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 167
forward during pre-crash braking. The most air bag. If you must use a forward-facing child seat in the front seat, move the seat all the way back. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. 167 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 168
System uses a warning light in the instrument cluster or a back-up tone to indicate the condition of the system. Refer to the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of the Personal Safety System is not required. 168 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 169
areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. 169 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 170
In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder - 2011 Ford Flex | Owner Guide 2nd Printing - Page 171
tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest. 171 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 172
have both types of locking modes described as follows: Vehicle sensitive mode This is the normal retractor mode, which Safety seats for children later in this chapter. How to use the automatic locking mode 1. Buckle the combination lap and 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 173
(including retractors, buckles and height adjusters) must be replaced if the vehicle is involved in a collision that results in deployment of front airbags, seat-mounted side airbags and Safety Canopy System and safety belt pretensioners. 173 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 174
when fully extended. WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. Front safety belt height adjustment Your vehicle has safety belt height adjustments at the occupants to fasten their safety belts. 174 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 175
when the driver's and front passenger's safety belt is unbuckled. The Belt-Minder feature uses information from the front passenger sensing system to determine if a front seat passenger is belt warning light and indicator chime remain off. 175 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 176
's safety belt is not buckled when the vehicle has reached at least 3 mph (5 km unbuckled for approximately one minute while the vehicle is traveling at least 3 mph -Minder feature will not activate. The Belt-Minder feature is activated buckled. The Belt-Minder feature is activated - the safety - 2011 Ford Flex | Owner Guide 2nd Printing - Page 177
used properly, reduce risk of death to front seat occupants by 45% in cars, and by 60% in light trucks. Nearly 1 of 2 deaths occur in single-vehicle crashes, many when no other vehicles are around. Possibly, but a serious crash don't wear belts" 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 178
greater protection when used with safety belts. Frontal airbags are not designed to inflate in rear and side crashes or rollovers. of the vehicle's airbag system. Deactivating/activating the Belt-Minderா feature The driver unbuckled 178 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 179
activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate/activate the Belt-Minder feature while driving the vehicle. 1. Turn the ignition on. DO NOT per second for three seconds again. 179 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 180
offer the most protection when used with safety belts for crash conditions for which airbags are designed to deploy. Airbags do not offer any protection in crashes for which they do not deploy is a risk of injury from a deploying airbag. 180 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 181
may cause those objects to be propelled by the air bag into your face and torso causing serious injury. WARNING: Do not attempt to service, repair, or modify the airbag supplemental restraint systems or its fuses. See your authorized dealer. 181 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 182
position. Failure to follow these instructions may increase the risk of injury front of an active airbag. If you must use a forward-facing child seat in the front seat to activate when the vehicle sustains longitudinal deceleration sufficient 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 183
restrained as far away from the airbag module as possible while maintaining vehicle control. WARNING: Several air bag system components get hot after inflation. Do not touch them passenger safety belt pretensioner • a readiness light and tone. 183 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 184
electrical wiring which connects the components. • requirements of Federal Motor Vehicle Safety Standard (FMVSS) instructions, • the system determines that a small child is present in a booster seat, • a front passenger takes his/her weight 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 185
Restraints The front passenger sensing system uses a Љpassenger airbag offЉ or the vehicle off, remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer's instructions. The rear seat. 185 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 186
weight from the seat cushion and affect the decision of the front passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor according to the table below. 186 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 187
and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by to follow these instructions may interfere with the front passenger seat sensing system. 187 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 188
system uses a warning indicator light in the instrument cluster or a backup tone to indicate the condition of the system. Refer to the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required. 188 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 189
. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback. WARNING: Do not attempt to service, repair - 2011 Ford Flex | Owner Guide 2nd Printing - Page 190
electronic control and diagnostic unit as used for the front airbags. • Two crash sensors mounted in the front doors (one on each side of the vehicle). • Crash sensors located on the C pillars collision causes sufficient lateral deceleration. 190 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 191
it deploys from the headliner. WARNING: Do not attempt to service, repair, or modify the Safety Canopy System, its fuses, the A, B, C or D pillar trim, or the headliner on a vehicle containing a Safety Canopy. See your authorized dealer. 191 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 192
airbags. • Two crash sensors mounted in the front doors (one on each side of the vehicle). • Two crash sensors located at the C pillar behind the rear doors (one on each side of the vehicle). • Rollover sensor in the restraints control module (RCM). 192 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 193
restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening. The Safety Canopy system is designed to activate when the vehicle sustains lateral deceleration sufficient to cause the side crash - 2011 Ford Flex | Owner Guide 2nd Printing - Page 194
SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safety restraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. 194 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 195
height, age and weight. Child safety restraints must be purchased separately from the vehicle. Failure to follow these instructions and guidelines may , and weight may result in an increased risk of serious injury or death to your child. 195 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 196
size, height, weight, or Recommended age restraint type Infants or Children weighing 40 lb (18 kg) or Use a child vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 196 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 197
the instructions and warnings provided by the vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. 197 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 198
his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury or death. WARNING: Never use pillows, books, or towels to 1-800-333-0371 (http://www.tc.gc.ca). 198 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 199
designed to fit children of different heights, ages and weights. Children who are too large for child safety seats the manufacturer's instructions included with the safety seat you put in your vehicle. If you do not install and use the safety seat 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 200
the safety belt in the automatic locking mode. Refer to Step 5 below. This vehicle does not require the use of a locking clip. WARNING: Depending on where you secure a child restraint, and in a seat with a combination lap and shoulder belt. 200 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 201
portions together, route the tongue through the child seat according to the child seat manufacturer's instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the the tongue is latched securely by pulling on it. 201 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 202
remaining slack from the belt. Force the seat down with extra weight, e.g., by pressing down or kneeling on the child restraint while achieve the proper snugness of the child seat to the vehicle. Sometimes, a slight lean towards the buckle will 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 203
cm) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 204
vehicle manufacturer's instructions to properly install a child seat with LATCH attachments. Follow the instructions on attaching crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. 204 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 205
instructions permit and specify using anchors spaced at least as far apart as those in this vehicle. Each time you use in a crash greatly increases. Combining safety belt and LATCH lower anchors for attaching child safety seats When used in 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 206
child seat off the vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child seat. Keeping the child seat just touching the vehicle seat gives the best protection in a severe crash. 206 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 207
. Leave the head restraint in the full-up position. 2. Locate the correct anchor for the selected rear seating position. • 2nd row bucket (40/40) 207 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 208
's instructions. If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 208 2011 Flex - 2011 Ford Flex | Owner Guide 2nd Printing - Page 209
the risk of serious injury in a crash. To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better. They - 2011 Ford Flex | Owner Guide 2nd Printing - Page 210
of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless lap/shoulder belts, or consider using a high back booster seat. 210 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 211
back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high back booster seat would be a better choice. Children and booster low and snug across the child's hips. 211 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 212
after a collision. Refer to the child restraint manufacturer's instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced. However, if the - 2011 Ford Flex | Owner Guide 2nd Printing - Page 213
belts, refer to Interior in the Cleaning chapter. WARNING: Failure to inspect and if necessary replace the safety belt assembly or child restraint system under the above conditions could result in severe personal injuries in the event of a collision. 213 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 214
seat belt. All occupants must wear seat belts and children/infants must use appropriate restraints to minimize the risk of injury or ejection. Study your owner's guide for specific information about equipment features, instructions for safe driving and additional precautions to reduce the risk of an - 2011 Ford Flex | Owner Guide 2nd Printing - Page 215
become overconfident in the ability of AWD vehicles. Although a AWD vehicle may accelerate better than two-wheel drive vehicle in low traction situations, it won't stop any faster than two-wheel drive vehicles. Always drive at a safe speed. 215 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 216
-type snow tires, space-saver or temporary use spare tires, light truck or "LT" type tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). 216 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 217
of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 139. Grades 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 218
area and the tread. • Tread area of the tire: Area of the perimeter of the tire that contacts the road when mounted on the vehicle. • Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated. 218 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 219
pressure recommended by Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital B-Pillar or the edge of the driver's door. 219 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 220
When weather temperature changes occur, tire inflation pressures also change. A 10°F section for description): Store and maintain at 60 psi (4.15 bar). For full-size air leak. 7. Check the sidewalls to make sure there are no gouges, cuts or bulges. 220 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 221
, cracks, or cuts that may permit air leakage and repair or replace the tire and tires must be replaced to help prevent your vehicle from skidding and hydroplaning. Built-in treadwear use, so inspection after off-road use is also recommended. 221 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 222
identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. Tire replacement requirements Your vehicle is equipped with tires designed to provide a safe ride and handling capability. 222 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 223
carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft (3.66 m) away from the tire wheel assembly. Important: Remember to replace the wheel valve stems when the road tires are replaced on your vehicle. 223 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 224
installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected. 224 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 225
tire performance and longer tire life. • Front-wheel drive (FWD) vehicles (front tires at top of diagram) • All-wheel drive (AWD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. 225 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 226
of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1. P: Indicates a tire, designated by the Tire and Rim Association (T&RA), that may be used for service on cars, SUVs, minivans and light trucks. Note: If your - 2011 Ford Flex | Owner Guide 2nd Printing - Page 227
km/h) Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 227 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 228
Tire Ply Composition and Material Used: Indicates the number of door, for the correct tire pressure for your vehicle. 12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 229
on the rear axle (a total of six or more tires on the vehicle). 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 229 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 230
for temporary service on cars, SUVs, minivans and light trucks. 2. 145 wheel or rim diameter in inches. If you change your wheel size, you will have to door. Refer to the payload description and graphic in the Vehicle loading - with and without a trailer section. 230 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 231
tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling and stopping ability. Please vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly. 231 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 232
the sensor. It is recommended that you always have your tires serviced by an authorized dealer. The tire pressure should be checked periodically (at least monthly) using an accurate tire gauge, refer to Inflating your tires in this chapter. 232 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 233
back on your vehicle. To restore the full functionality of the tire pressure monitoring system, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with a TPMS in this section. 233 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 234
is to warn you when your tires need air. It can also warn you in the (located on the edge of driver's door or the B-Pillar), the vehicle must be driven for at least two use and the light remains on, contact your authorized dealer as soon as possible. 234 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 235
, repair as necessary.) Check air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 235 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 236
cables rub or bang against your vehicle, stop and retighten the cables. If this does not work, remove the cables to prevent damage to your vehicle. • Remove the tire cables when they are no longer needed. Do not use tire cables on dry roads. 236 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 237
a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight - is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. 237 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 238
much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 238 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 239
Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. GAW (Gross Axle Weight) - is the total weight placed on each axle (front and rear) - including vehicle curb weight and all payload. 239 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 240
Rating) - is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver's door. The GVW must never exceed the GVWR. 240 2011 Flex - 2011 Ford Flex | Owner Guide 2nd Printing - Page 241
Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 241 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 242
. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations. WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. 242 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 243
transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle. The following , you do not have enough cargo capacity to carry that much weight. In metric units, the 243 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 244
label, refer to Vehicle loading - with and without a trailer in this chapter. Remember to figure in the tongue load of your loaded vehicle when figuring the total weight. WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. 244 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 245
) 3.5L FWD Class III 9357 (4245) 4500 (2042)1 3.5L AWD Class III 9521 (4320) 4500 (2042)2 EcoBoost™ Class III 9622 (4366) 4500 (2042)2 1 For towing trailers up to 3500 lb (1588 kg), use a weight-carrying hitch and ball which uniformly spreads the trailer tongue loads through the vehicle's underbody - 2011 Ford Flex | Owner Guide 2nd Printing - Page 246
: Do not connect a trailer's hydraulic brake system directly to your vehicle's brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase. The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. 246 2011 Flex (471 - 2011 Ford Flex | Owner Guide 2nd Printing - Page 247
trailer rental agency for proper instructions and equipment for hooking-up trailer lamps. WARNING: Never connect any trailer lighting to the vehicle's tail lamp circuits, because it off automatically when you are towing on long, steep grades. 247 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 248
. In case of a roadside emergency with a disabled vehicle, please refer to Wrecker towing in the Roadside Emergencies chapter. These guidelines are designed to prevent damage to your vehicle after it is hooked-up to the RV or tow dolly. 248 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 249
are towing with all four wheels on the ground, refer to the towing instructions below. All-wheel drive (AWD) vehicles can be towed with all four wheels on the ground or with all four wheels off the ground using a vehicle transport trailer. Do not tow your AWD vehicle with the front wheels off the - 2011 Ford Flex | Owner Guide 2nd Printing - Page 250
the key then turn the steering wheel. 2. Accessory- allows the electrical accessories such as the radio to operate while the engine Only use the accelerator when you have difficulty starting the engine. For more information on starting the vehicle, 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 251
have buckled their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure vehicle accessories are off. • Make sure the parking brake is set. 251 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 252
key, rotate the steering wheel until the key turns freely. This condition may occur when: • the front wheels are turned • a front wheel is against the curb 252 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 253
user to connect the system to a grounded 120 volt A/C electrical source. The block heater system is most effective when outdoor temperatures reach below 0°F (-18°C). WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. 253 2011 Flex (471 - 2011 Ford Flex | Owner Guide 2nd Printing - Page 254
To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two pronged ( plug connection is free and clear of water in order to prevent possible shock or fire. • Be sure that areas where the vehicle is 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 255
use .4 to 1.0 kilowatt-hours of energy per hour of use use additional electricity. Make sure system is unplugged and properly stowed before driving the vehicle. While not in use vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle vehicle . Using ABS vehicle's - 2011 Ford Flex | Owner Guide 2nd Printing - Page 256
of the brake pedal and uses the ABS system to achieve serviced. Even when the ABS is disabled, ! P normal braking is still effective. If your BRAKE warning lamp BRAKE illuminates with the parking brake released, have your brake system serviced immediately. 256 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 257
recommended to stop a moving vehicle. However, if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency. Since the and reduce fuel economy. Note: If the vehicle is driven with the parking brake applied, a chime will sound. 257 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 258
or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect vehicle, potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac with RSC system activates, SLOW DOWN. 258 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 259
message center, the vehicle will also indicate a failure with the brake system. Have the system serviced by an authorized dealer whoosh of air from under the instrument panel during this severe condition. • The brake pedal may feel stiffer than usual. 259 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 260
down. In this situation, TCS will use only engine power reduction or transfer to if the system detects that the vehicle is about to skid or slide Changing lanes on a snow-rutted road • Entering a snow-free road from a snow-covered side street, or vice versa 260 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 261
stability of the vehicle during adverse maneuvers. RSC operates by detecting the vehicle's roll motion and the rate at which it changes and by applying brake traction control features will continue to function; however, ESC and RSC are disabled. 261 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 262
is experienced, SLOW DOWN. Always use caution when towing a trailer and follow the tongue weight recommendations. Refer to Trailer towing in the Tires, Wheels and Loading chapter for more information on towing a trailer with your vehicle. 262 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 263
death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (e.g., hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation. STEERING 3.5L EcoBoost™ engine: Your vehicle is - 2011 Ford Flex | Owner Guide 2nd Printing - Page 264
happens, stop the vehicle in a safe vehicle harder to steer. WARNING: If the message SERVICE POWER STEERING is displayed in the message center, the EPS system has detected a problem vehicle manually, but it takes more effort. • Do not operate the vehicle level before seeking service by your authorized - 2011 Ford Flex | Owner Guide 2nd Printing - Page 265
a fuse has blown or the vehicle's brake lamps are not operating trim ring (1) from the shifter base. 3. Open the storage compartment 1 lid and carefully pry the trim panel (2) up from rear attachments on the storage compartment and disconnect it from the console. 265 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 266
brake. See your authorized dealer as soon as possible if this procedure is used. WARNING: Do not drive your vehicle until you verify that the brakelamps are working. WARNING: Always set the battery installed, the strategy must be relearned. 266 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 267
in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through six. 267 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 268
mountainous areas and will provide a limited amount of grade assist features automatically. Refer to D (Drive) O/D (overdrive mode) on flat terrain to provide the best fuel economy and transmission function. To return to normal D (Drive) 268 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 269
. When you take your foot off the accelerator pedal and the vehicle begins to slow down, the torque converter clutch locks up and aggressively shuts off fuel flow to the engine while decelerating. This fuel economy benefit may be perceived as a light to medium braking sensation when removing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 270
back from M (Manual) to D (Drive). • Press the paddle shifters to exit grade assist and enable control of selecting the gear you desire using the paddle shifters on the steering wheel. This is called SelectShift Automatic™ Transmission (SST) mode. 270 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 271
steering wheel. 1. To manually downshift the transmission with the gearshift lever in M (Manual), press the paddle shifters forward. 2. To manually upshift the transmission with the gearshift lever in M (Manual), pull the paddle shifters rearward. 271 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 272
chart: Upshifts when accelerating (recommended for best fuel economy) Shift from: 1-2 15 mph (24 bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). use caution when in R (Reverse) and when using the RSS. 272 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 273
vehicle. The system may not detect smaller objects, particularly those close to the ground. WARNING: Certain add-on devices such as large trailer hitches As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 274
or reverse parking the vehicle. To use the camera system, place the transmission in R (Reverse); an image will display on the navigation screen. The area displayed on the screen may vary according to the vehicle orientation and/or road condition. 274 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 275
, clean the camera lens before using the camera system. WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the rearview mirror and the side mirrors for maximum coverage. 275 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 276
Servicing • If the image comes on while the vehicle is not in R (Reverse), have the system inspected by your authorized dealer. • If the image will visually and/or audibly instruct the driver to park the vehicle. WARNING: This system is use. 276 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 277
center displays SPACE FOUND STOP followed by a chime. When you stop the vehicle in position to begin parking, the message center displays REMOVE HANDS PUT IN REVERSE. The driver should always come to a complete stop before changing gears. 277 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 278
, bring the vehicle to a complete stop and move the gearshift to R (Reverse). The message center may display BACK UP SLOWLY USE CAUTION followed by a chime. The system may offer subsequent backward and forward maneuvers before proceeding to the finish phase. 278 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 279
to the front or rear of the vehicle or at another location close to the sensors. • the front bumper or side sensors are damaged (i.e. in a collision) or obstructed by a foreign object (i.e. front bumper cover). • a mini-spare tire is used. 279 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 280
Troubleshooting Why isn't APA searching for a parking space? • You may have deactivated the AdvanceTrac system. • One of the doors (except the driver's door use on this vehicle. • The vehicle had a repair or alteration that is not authorized by the manufacturer. 280 2011 Flex (471) Owners Guide, - 2011 Ford Flex | Owner Guide 2nd Printing - Page 281
When this warning is displayed, have your vehicle serviced at an authorized dealer If your vehicle is equipped with AWD, a spare tire of a different size other than the tire provided should never be used. If the spare tire is installed, the AWD system may disable automatically and enter front-wheel - 2011 Ford Flex | Owner Guide 2nd Printing - Page 282
The AWD OFF message will turn off when the system cools and normal AWD function returns. Note: Your AWD vehicle is not intended for off-road use. The AWD feature gives your vehicle some limited off- the steering wheel too sharply or abruptly. 282 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 283
if changes in vehicle speed are called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel. 283 2011 Flex - 2011 Ford Flex | Owner Guide 2nd Printing - Page 284
under high outside temperatures, use a low gear when vehicle slowly while applying light pressure on the brake pedal. Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even AWD vehicles can lose traction in slick mud. As 284 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 285
increase public awareness of land-use regulations and responsibilities in our nations wilderness areas. Ford Motor Company joins the U.S. Forest Service and the Bureau of Land spin or lose traction, resulting in loss of vehicle control. 285 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 286
steering to reduce the chances of a loss of vehicle control which can lead to serious injury or death. If the rear end of the vehicle slides while cornering, steer in the direction of the slide until you regain control of the vehicle. 286 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 287
than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks). When driving through water, traction or brake capability may be limited. Also, water may enter your engine's air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the - 2011 Ford Flex | Owner Guide 2nd Printing - Page 288
program is separate from the New Vehicle Limited Warranty. The service is available: • 24-hours, seven days a week • for the coverage period listed on the Roadside Assistance Card included in your Owner Guide portfolio. Roadside assistance will cover: • a flat tire change with a good spare (except - 2011 Ford Flex | Owner Guide 2nd Printing - Page 289
extended use, the flasher may run down your battery. FUEL PUMP SHUT-OFF In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. 289 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 290
a fire. Standard fuse amperage rating and color COLOR Fuse rating 2A 3A 4A 5A 7.5A 10A 15A 290 Mini fuses Grey Violet Pink Tan Brown Red Blue Standard fuses Grey Violet Pink Tan Brown Red Blue Maxi fuses Cartridge Fuse link maxi cartridge fuses 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 291
Roadside Emergencies COLOR Fuse rating 20A 25A 30A 40A 50A 60A 70A 80A Mini fuses Yellow Natural Green - - - - - Standard fuses Yellow Natural Green - - - The fuse panel is located under the instrument panel to the left of the steering wheel. 291 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 292
Rating 30A 15A 15A 30A 10A 20A 10A 10A 15A 15A 10A 7.5A 5A Protected Circuits Driver smart window motor Trailer tow (TT) stop/turn lamps Not used right) Interior lights, Cargo lamps Backlighting, Puddle lamps All wheel drive (AWD) Not used (spare 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 293
roof, Mood lighting Not used (spare) Auxiliary climate control relay, Rear window defroster relay, Rear wiper Not used (spare) Wiper relay, climate control relay 293 35 10A 36 37 38 39 40 41 42 43 5A 10A 20A 20A 20A 15A 10A 10A 44 45 10A 5A 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 294
contains high-current fuses that protect your vehicle's main electrical systems from overloads. WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To section of the Maintenance and Specifications chapter. 294 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 295
follows: Fuse/Relay Location 1 2 3 4 5 6 7 8 9 10 11 12 Fuse Amp Rating 80A* 80A* 30A* 30A* 30A* 20A* 30A* - 40A* 30A* 30A* 20A* Protected Amplifier Not used Anti-lock brake system (ABS) pump Starter relay Powertrain control module (PCM) relay ABS valve 295 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 296
Fuel pump driver module, Fuel pump) Cooling fan Not used Battery charge - trailer tow (TT) Auxiliary blower motor Driver seat motor 3rd row power seats Power liftgate Front A/C blower Backup lamps PCM run/start TT backup lamps Fuel diode One touch integrated start diode 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 297
Not used PCM A/C clutch Fuel pump CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. 297 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 298
) indicator light will illuminate when the spare tire is in use. To restore the full functionality of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle. Have a flat serviced by an authorized dealer in order to prevent damage to the - 2011 Ford Flex | Owner Guide 2nd Printing - Page 299
and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) 299 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 300
spare tire and jack If the 3rd row seat is stowed in the floor, you will need to unstow it to access the spare tire and jack. Refer to Unstowing the third row seat in the Seating and Safety Restraints chapter for this procedure. 300 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 301
the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 301 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 302
is raised off the ground. 3. Put the jack in the jack notch next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. 4. Remove the lug wheel by turning the jack handle counterclockwise. 302 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 303
bracket in the spare tire tub. 2. Securely close the wrench compartment and the jack bag using the Velcro strips. 3. Place the jack kit on the angled bracket in the spare tire tub, using the locating tabs to position the jack correctly. 303 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 304
retention bracket over the threaded stud in the trunk floor and secure it with the plastic wing nut. If vehicle with the tire's valve stem facing the rear of the vehicle. Fasten the flat tire to the vehicle turning clockwise into the threaded hole in the vehicle until the tire is secured. If you - 2011 Ford Flex | Owner Guide 2nd Printing - Page 305
kit consists of an air compressor to reinflate the tire vehicle up to 120 miles (200 km) at a maximum speed of 50 mph (80 km/h). WARNING: When towing a trailer, use used for one tire only. See your authorized dealer for additional replacement sealant canisters. 305 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 306
Ford Motor Company authorized dealer or tire repair shop to have your tire inspected. • Drive carefully and avoid abrupt steering maneuvers. • Periodically monitor tire inflation pressure in the affected tire; if the tire is losing pressure, have the vehicle towed. 306 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 307
kit and your vehicle. Tips for use of the temporary mobility kit Read the following list of tips to Ford dealer. • When inflating a tire or other objects, use the black air hose only. Do not use the transparent hose which is designed for sealant application only. 307 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 308
from the compressor housing. 3. Remove the tube cap and fasten the metal connector of the tube to the tire valve, turning clockwise. Make sure the connection is tightly fastened. 308 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 309
compound is first added into the tire, the air pressure gauge reading on the compressor unit may indicate a higher value; this is normal and should be no reason for concern. The pressure will drop after about 30 seconds of operation. The 309 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 310
and return the kit to the stowage area. 10. Immediately and cautiously, drive the vehicle 4 miles (6 km) to distribute the sealant evenly inside the tire. Do not clockwise to the air position. Turn on the kit by pressing the on/off button. 310 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 311
sealant use, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. You can check the tire pressure any time within the 120 miles (200 km) by performing the procedure from Second stage: Checking tire pressure listed previously. 311 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 312
on the sealant canister. Installation of the sealant canister to the temporary mobility kit 1. Align the sealant canister with the temporary mobility kit housing. 312 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 313
assistance. Be sure to check the sealant compound's "use by" date regularly. The "use by" date is on the lower right hand corner of the label located on the sealant canister (bottle). The sealant canister should be replaced after four years. 313 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 314
tire rotation, changing a flat tire Use only Ford recommended the vehicle is fuel filling method using a portable fuel container and the included fuel filler funnel. Do not insert the nozzle of portable fuel containers or any type of aftermarket funnels into 314 Bolt size 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 315
parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 315 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 316
other accessories off. Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Connect the moving parts of both engines, or any fuel delivery system parts. 316 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 317
the jumper cables in the reverse order that they were connected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the 4 D 1 D A negative (-) terminal - 2011 Ford Flex | Owner Guide 2nd Printing - Page 318
automatic transmission. On AWD vehicles, it is required that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground to prevent damage to the automatic transmission, AWD system or vehicle. 318 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 319
is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. Emergency towing In case of a roadside - 2011 Ford Flex | Owner Guide 2nd Printing - Page 320
online at www.genuineservice.com. • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions. 320 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 321
and city where located • The vehicle's current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state's warranty laws. Ford is also allowed a final repair attempt in some states. 321 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 322
or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 322 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 323
are also required to use BBB AUTO LINE before both you and Ford Motor Company to explore options for information about your new vehicle, information about your warranty review the claim for eligibility under the Program Summary Guidelines. 323 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 324
arbitrators review the and Ford of Canada. CAMVAP services are fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. 324 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 325
engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living - 2011 Ford Flex | Owner Guide 2nd Printing - Page 326
be purchased by credit card, check or money order.) Obtaining a French Owner's Guide French Owner's Guides can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. 326 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 327
that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1-800-333-0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx. 327 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 328
, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle's paintwork and trim over time. Use Motorcraft Bug and Tar Remover (ZC-42) which is available from your authorized dealer. • Remove any exterior accessories, such as antennas, before entering a car wash - 2011 Ford Flex | Owner Guide 2nd Printing - Page 329
Cleaning WAXING • Wash the vehicle first. • Use a quality wax that does not contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl - 2011 Ford Flex | Owner Guide 2nd Printing - Page 330
and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo (CXC-66-A). • Never wash or rinse the engine while it is hot or damage when cleaning the engine. 3.5L V6 engine 330 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 331
Cleaning 3.5L V6 EcoBoost™ engine PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug - 2011 Ford Flex | Owner Guide 2nd Printing - Page 332
use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens. • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty. 332 2011 Flex - 2011 Ford Flex | Owner Guide 2nd Printing - Page 333
use this cloth to clean the area by using a rubbing motion for 60 seconds. 5. Following this, wipe area dry with a clean, white, cotton cloth. INTERIOR use cleaning solvents, bleach or dye on the vehicle's safety belts, as these actions may weaken the belt webbing. 333 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 334
IF EQUIPPED) Your vehicle is equipped with use a clean, damp cloth or soft brush. For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. • Clean spills as quickly as possible. 334 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 335
• Do not use household cleaning products, the same instructions as in the interior. If a film appears, wipe off film with a dry, clean cloth. UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 335 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 336
Cleaning FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality only) (CXC-93) Motorcraft Wheel and Tire Cleaner (ZC-37-A) 336 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 337
tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming - 2011 Ford Flex | Owner Guide 2nd Printing - Page 338
pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. 338 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 339
2. Engine coolant reservoir 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Automatic transmission fluid dipstick 8. Engine oil dipstick 9. Engine oil filler cap 10. Windshield washer fluid reservoir 339 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 340
3.5L V6 EcoBoost™ engine 1. Engine coolant reservoir 2. Brake fluid reservoir 3. Battery 4. Power distribution box 5. Air filter assembly 6. Automatic transmission fluid dipstick (out of view) 7. Engine oil dipstick 8. Engine oil filler cap 9. Windshield washer fluid reservoir 340 2011 Flex (471 - 2011 Ford Flex | Owner Guide 2nd Printing - Page 341
removed for service, including oil and filter changes. It is secured with four quick release fasteners. WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do - 2011 Ford Flex | Owner Guide 2nd Printing - Page 342
CHANGING THE WIPER BLADES 1. Pull the wiper arm away from the vehicle can damage the micro edge of the wiper rubber element. Changing rear window wiper blade To replace the rear wiper blade: as far away from the glass as possible. Do not use excessive force because it can break the wiper arm at the - 2011 Ford Flex | Owner Guide 2nd Printing - Page 343
information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into Insert the dipstick fully, then remove it again. 343 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 344
engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this . Remove the engine oil filler cap and use a funnel to pour the engine oil into vehicle with the engine oil level dipstick and/or the engine oil filler cap removed. 344 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 345
Japanese automobile manufacturers. To protect your engine and engine's warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle's engine - 2011 Ford Flex | Owner Guide 2nd Printing - Page 346
oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced. It is recommended you use the appropriate Motorcraft oil filter or another with equivalent performance for your engine application. 346 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 347
battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners. 347 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 348
installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until - 2011 Ford Flex | Owner Guide 2nd Printing - Page 349
the intervals listed in per the instructions in the Adding engine coolant section. Your vehicle was factory- filled with a 50/50 engine coolant and water concentration. If the concentration of coolant falls below 40% or above 60 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 350
listed on the engine coolant reservoir (depending upon application). • Refer to scheduled maintenance information for service not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location. 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 351
colors or types of coolant in your vehicle. Make sure the correct coolant is used. DO NOT MIX recycled coolant and new (unused) coolant together in the vehicle. Mixing of engine coolants may harm your engine's cooling system. The use releases. 351 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 352
coolant in this section. Severe climates If you drive in extremely cold climates: • It may be necessary to increase the coolant concentration above 50%. 352 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 353
amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperature, and other factors. If this occurs, there is no need to pull off the road. The vehicle can continue to be driven while this message is active. 353 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 354
a more normal operating temperature, the air conditioning will turn on once again. feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The "fail-safe" distance depends on ambient temperatures, vehicle load and terrain. 354 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 355
limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury. 355 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 356
engine and take your vehicle to a service facility. Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to a service facility as soon as possible. FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with - 2011 Ford Flex | Owner Guide 2nd Printing - Page 357
under certain conditions. Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. 357 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 358
and snow/ice. When fueling your vehicle: 1. Turn the engine off. 2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted until you are done pumping. Pump fuel as normal. 358 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 359
designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may not be covered under warranty. 359 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 360
provide improved performance and emission control system protection for your vehicle. Gasolines that meet the World-Wide Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-Wide Fuel Charter. 360 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 361
push open the Easy Fuel™ system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. When filling the vehicle's fuel tank from a portable fuel container, use the funnel included with the vehicle. 361 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 362
km-5,000 km). Filling the tank The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Maintenance product specifications and capacities section of this chapter. 362 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 363
reading. 5. Follow one of the simple calculations in order to determine fuel economy: Calculation 1: Divide total miles traveled by total gallons used. Calculation 2: Multiply liters used by 100, then divide by total kilometers traveled. 363 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 364
tires properly inflated and use only recommended size. • Operating a vehicle with the wheels out of alignment will reduce fuel economy. • Use recommended engine oil. Refer to Maintenance product specifications and capacities in this chapter. 364 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 365
400 lb [180 kg] of weight carried). • Adding certain accessories to your vehicle (for example bug deflectors, rollbars/light bars, running boards, ski racks) may reduce fuel economy. • Using fuel blended with alcohol may lower fuel economy. • Fuel economy may decrease with lower temperatures during - 2011 Ford Flex | Owner Guide 2nd Printing - Page 366
illuminates, the OBD-II system has detected engine soon a malfunction. Temporary malfunctions may cause the service engine indicator to illuminate. Examples are: soon 1. The vehicle has run out of fuel-the engine may misfire or run poorly. 366 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 367
cranking the engine. If the service engine indicator blinks eight times, it means that the vehicle is not soon ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. 367 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 368
driving cycle is complete. If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated. POWER STEERING FLUID (EXCEPT ECOBOOST™ ENGINE) Refer to scheduled maintenance chapter for the proper fluid type. 368 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 369
; seek service from your checks and changes. Your cool before checking. Depending on vehicle use, cooling times could take vehicle 20 miles (30 km) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake. 369 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 370
when moving the air filter assembly; components will be hot. For vehicles equipped with the EcoBoost™ engine, do the following: A. Shut the engine off. B. Clean the area around the clamp that connects the air filter assembly to the rubber hose (1). 1 4 3 2 370 2011 Flex (471) Owners Guide, 2nd - 2011 Ford Flex | Owner Guide 2nd Printing - Page 371
grommets located underneath the air filter assembly. H. Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose. I. Tighten the clamp (1). J. The transmission fluid level indicator can now be accessed. 371 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 372
WARNING: Do not run engine with the air filter disconnected. Start the engine and continue with vehicle should be turned off until normal operating temperatures are reached. Depending on vehicle use, cooling times could take up to 30 minutes or longer. 372 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 373
the air filter assembly. E. Tighten the clamp. F. Install and tighten two bolts that attach air filter assembly to the front of the vehicle. G. Install the bolt cover (if equipped). H. Reinstall the harness retaining clip into the front of the air filter assembly. 373 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 374
. Changing the air filter element 3.5L V6 engine 3.5L V6 EcoBoost engine 1. Release the clamps that secure the air filter housing cover. 2. Carefully separate the two halves of the air filter housing. 3. Remove the air filter element from the air filter housing. 374 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 375
. Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders. See the Cleaning chapter for more information. • Periodically wash vehicles stored in exposed locations. 375 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 376
hood, door and trunk lid hinges, and latches with a light grade oil. See the Cleaning chapter for more information. • Cover interior trim to prevent fading. • Keep all rubber parts free from oil and solvents. Engine • The engine oil and filter should be changed prior to storage, as used engine oil - 2011 Ford Flex | Owner Guide 2nd Printing - Page 377
including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. • If the battery was removed, clean the battery cable ends and inspect. If you have any concerns or issues, contact your authorized dealer. 377 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 378
spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used. 378 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 379
DOT 3 Motor Vehicle Brake Fluid Multi-Purpose Grease (Lithium grease) Motorcraft Penetrating and Lock Lubricant Motorcraft MERCON LV ATF2 XG-4 or XL-5 or equivalent / ESA-M1C93-B XL-1 / None XT-10-QLV / MERCON LV 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) Door latch, hood latch - 2011 Ford Flex | Owner Guide 2nd Printing - Page 380
(3.5L V6 engine) 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) Maintenance and Specifications •XO-5W20-QSP (US) •XO-5W20-QFS (US) •CXO-5W20-LSP12 (Canada) •CXO-5W20-LFS12 (Canada) / WSS-M2C930-A and API Certification Mark Engine oil (3.5L V6 EcoBoost engine) Ford Part Name or equivalent - 2011 Ford Flex | Owner Guide 2nd Printing - Page 381
Items Capacity Ford Part Number / Ford Specification 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) Engine coolant (with rear heater) 13.2 quarts (12.5L) (3.5L engine)6 Ford Part Name or equivalent •Motorcraft Specialty Green Engine Coolant (dark green-colored) •Motorcraft Specialty - 2011 Ford Flex | Owner Guide 2nd Printing - Page 382
Fluid WSB-M8B16-A2/- (Canada) 1 2 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) Maintenance and Specifications Approximate dry fill capacity. Actual amount may vary during fluid changes. Automatic transmissions that require MERCON LV should only use MERCON LV fluid. Refer to scheduled - 2011 Ford Flex | Owner Guide 2nd Printing - Page 383
- .94 mm) Coil on plug 10.0:1 Engine drivebelt routing 3.5L V6 engine 1. Short drivebelt is on first pulley groove closest to engine (not applicable to vehicles with electric power assisted steering). 383 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 384
to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver's door or the edge of the driver's door. 384 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 385
identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number 385 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 386
the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description 6F50 6-Speed Automatic Transmission 6F55 6-Speed Automatic Transmission (with EcoBoost) Code J G 386 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 387
listing of the accessories that are available for your vehicle, please contact your dealer or visit our online store at: www.fordaccessories.com (U.S. only). Exterior style •Bug shield •Deflectors •Graphic kits Interior style •Ambient lighting •Backlit door sill plates •Floor mats •Conversation - 2011 Ford Flex | Owner Guide 2nd Printing - Page 388
Vehicle tracking and recovery* •Back up camera* •Protective seat covers* •Windshield wiper shaker* •Bumper and hitch mounted parking sensors* •Locking fuel plug for capless fuel systems *Ford Licensed Accessories (FLA) are warranted by the accessory manufacturer's warranty. Ford Licensed Accessories - 2011 Ford Flex | Owner Guide 2nd Printing - Page 389
you're ready to sell your car, prospective buyers may feel better about taking a risk on your used vehicle. Ford ESP may add resale value! Plus, exclusive 24/7 roadside assistance, including: • Towing, flat-tire change and battery jump starts. • Out-of-fuel and lock-out assistance. • Travel expense - 2011 Ford Flex | Owner Guide 2nd Printing - Page 390
a Ford Extended Service Plan that fits your driving lifestyle and budget. Interest free finance options available Take advantage of our installment payment plan, just a 10% down payment will provide you with an affordable no interest, no-fee payment opportunity. 390 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 391
Ford Extended Service Plan 391 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 392
local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. NOTE: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage. This information is subject to change. 392 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 393
engine oil and filter change; refer to the Instrument Cluster chapter. If your message center is prematurely reset or becomes inoperative, you should perform the oil change interval at six months or 5,000 miles (8,000 km) from your last oil change. 393 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 394
Genuine Ford parts and service When planning your maintenance services, consider your dealership for all your vehicle's needs. There are a lot of reasons why visiting your dealership for all your service needs is a great way to help keep your vehicle running great. 394 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 395
center (can be up to one year or 10,000 miles [16,000 km]) Engine coolant, 6 years or 100,000 miles (160,000 km) initial change (whichever comes first) Engine coolant, Every 3 years or 50,000 miles (80,000 km) after initial change Engine oil 395 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 396
. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your vehicle keeps running great. 396 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 397
each visit Accessory drive belt(s) Half-shaft dust boots (if equipped) Battery performance Horn operation Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses Engine air filter Suspension components for leaks and damage Exhaust system Steering and linkage Exterior lamps and - 2011 Ford Flex | Owner Guide 2nd Printing - Page 398
Scheduled Maintenance Guide 398 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 399
engine oil and filter change; refer to the Instrument Cluster chapter. If your message center is prematurely reset or becomes inoperative, you should perform the oil change interval at six months or 5,000 miles (8,000 km) from your last oil change. 399 2011 Flex (471) Owners Guide, 2nd Printing - 2011 Ford Flex | Owner Guide 2nd Printing - Page 400
2011 Flex (471) Owners Guide, 2nd Printing USA (fus) Scheduled Maintenance Guide Oil Change Service Interval* 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Change engine oil and filter if equipped with grease fittings Inspect cabin air filter (if equipped Oil change service intervals should be completed as - 2011 Ford Flex | Owner Guide 2nd Printing - Page 401
cabin air filter (if equipped) Replace climate-controlled seat filter (if equipped) Replace engine air filter Every 100,000 miles Change engine coolant1 (160,000 km) Replace spark plugs Inspect accessory drive belt(s)2 Every 150,000 miles Change 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 402
DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 402 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 403
DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 403 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 404
DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 404 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 405
replacement. Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].) 405 2011 Flex (471) Owners Guide, 2nd Printing USA (fus - 2011 Ford Flex | Owner Guide 2nd Printing - Page 406
in heavy commercial use such as delivery, taxi, patrol car or livery As required - Change engine oil and filter as indicated by message center and perform services listed in the Normal Scheduled Maintenance chart (except Fiesta) Inspect frequently, service as - Replace cabin air filter (if equipped - 2011 Ford Flex | Owner Guide 2nd Printing - Page 407
™ after each engine oil and filter change; refer to the Instrument Cluster chapter. Exclusive use of E85 (Flex Fuel Vehicles only) Every oil change interval - If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel 407 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 408
DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 408 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 409
DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 409 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 410
air filter replacement ❑ Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions will require frequent inspection and replacement of the engine air filter and cabin air filter. 410 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 411
DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 411 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 412
Accessory Air cleaner filter ...374, 378 Air conditioning ...68, 71, 74 manual heating and air conditioning system ...68 All Wheel Drive (AWD , specifications ...378 servicing ...347 Belt-Minder use ...8 Changing a tire ...297 Child safety seats ...199 in front seat ...200 2011 Flex (471) Owners Guide - 2011 Ford Flex | Owner Guide 2nd Printing - Page 413
209 Cleaning your vehicle engine compartment ...330 instrument panel ...332 interior ...333 plastic ) ...104 Customer Assistance ...288 Ford Extended Service Plan ...389, 392 Getting assistance fuel ...314, 361 Emission control system ...365 Engine ...383 413 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 414
pump shut-off ...289 improving fuel economy ...362 octane rating ...360, 383 quality ...360 running out of fuel ...314, 361 safety information relating to automotive fuels ...356 Fuses ...290 G Garage door opener ...109 Gas cap (see Fuel cap) ...358 Gas mileage (see Fuel economy) ...362 Gauges ...16 - 2011 Ford Flex | Owner Guide 2nd Printing - Page 415
interior ...83 J Jack ...297 positioning ...297 storage ...297 Jump-starting your vehicle ...315 K Keyless entry system autolock ...125 keypad ...135 locking and unlocking doors 67 O Octane rating ...360 Oil (see Engine oil) ...343 Overdrive ...266 415 2011 Flex (471) Owners Guide, 2nd Printing USA - 2011 Ford Flex | Owner Guide 2nd Printing - Page 416
foot pedals ...104 Power distribution box (see Fuses) ...294 Power door locks ...125 Power liftgate ...114 Power mirrors ...103 Power point ...98 Information ...43 Scheduled Maintenance Guide Normal Scheduled Maintenance and Log ...399 Seats ...143 2011 Flex (471) Owners Guide, 2nd Printing USA ( - 2011 Ford Flex | Owner Guide 2nd Printing - Page 417
anti-theft system ...137 Servicing your vehicle ...337 Setting the clock ...29 SOS Post Crash Alert ...194 Spare tire (see Changing the Tire) ...300 Spark and adding (automatic) ...369 Turn signal ...85 U Universal garage door opener ..109 417 2011 Flex (471) Owners Guide, 2nd Printing USA (fus) - 2011 Ford Flex | Owner Guide 2nd Printing - Page 418
Index USB port ...39 V Vehicle Identification Number (VIN) ...385 Vehicle loading ...237 Ventilating your vehicle ...253 W Warning lights (see Lights) ...12 Washer fluid ...341 Water ...341 replacing wiper blades ...342 Wrecker towing ...318 418 2011 Flex (471) Owners Guide, 2nd Printing USA (fus)
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 |
 |
Introduction
4
Instrument Cluster
12
Warning lights and chimes
12
Gauges
16
Message center
18
Entertainment Systems
28
AM/FM stereo with CD/MP3
28
Auxiliary input jack (Line in)
37
USB port
39
Satellite radio information
43
Family entertainment system
47
Navigation system
67
SYNC
°
67
Climate Controls
68
Manual heating and air conditioning
68
Dual electronic automatic temperature control
71
Navigation system based climate control
74
Rear window defroster
80
Lights
81
Headlamps
81
Turn signal control
85
Bulb replacement
86
Driver Controls
91
Windshield wiper/washer control
91
Steering wheel adjustment
92
Power windows
100
Mirrors
102
Speed control
104
Moon roof
108
Table of Contents
1
2011 Flex
(471)
Owners Guide, 2nd Printing
USA
(fus)