2015 Ford Expedition Warranty Guide Printing 2
2015 Ford Expedition Manual
2015 Ford Expedition manual content summary:
- 2015 Ford Expedition | Warranty Guide Printing 2 - Page 1
2015 Model Year Ford Warranty Guide (Except F-650/750, Hybrid and Electric Vehicles) fordowner.com ford.ca March 2014 Second Printing Warranty Guide Litho in U.S.A. FW7J 19T201 BA - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 2
is our #1 goal. If you have any questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 3
- 2015 Ford Expedition | Warranty Guide Printing 2 - Page 4
LIMITED WARRANTY FOR YOUR 2015-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Virgin Islands) 5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? What Is Not Covered - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 5
7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. NOISE EMISSIONS WARRANTY 9. FORD EXTENDED SERVICE PLAN 10. BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM 11. STATE WARRANTY ENFORCEMENT LAWS 12. IMPORTANT INFORMATION ABOUT AMBULANCE - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 6
of our quality products. Our commitment to you and your vehicle begins with quality protection and service. When you need warranty repairs, your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized for - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 7
you take delivery of your new vehicle or the day it is first put into service (for example, as a dealer demonstrator), whichever occurs first. CHECK YOUR VEHICLE We VEHICLE PROPERLY Your glove compartment contains an Owner's Manual which indicates the scheduled maintenance required for your vehicle - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 8
the stated coverage periods, unless specifically stated elsewhere in this guide. Some states have mandated alternate time coverage periods for parts dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Owner's Manual - intended to increase - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 9
you travel with this vehicle outside the United States, U.S. Federalized Territories, or Canada. In some cases, however, you may have to pay the servicing Ford dealer in a foreign country or U.S. Federalized Territory for a repair that is covered under the U.S. warranty. If this happens, be sure to - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 10
of similar vehicles. As a condition of these warranties, you are responsible for properly using, maintaining, and caring for your vehicle as outlined in your Owner's Manual. Ford recommends that you maintain copies of all maintenance records and receipts for review by Ford. 5 - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 11
in any other representative capacity. Ford shall not be liable for any damages caused by delay in delivery or furnishing of any products and/or services. You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car or light truck is reasonably - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 12
The warranties contained in this booklet and all questions regarding their enforceability and interpretation are governed by the law of the state in which you purchased your Ford vehicle. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 13
refer to the description of warranty coverage for more specific information. For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for three - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 14
- was taken to a Ford dealership for a warranted repair during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, replace, or adjust all parts on your vehicle that malfunction or fail during normal use during the applicable coverage period due to a - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 15
literature supplied with your vehicle. You have the option of having a tire warranty repair performed by the tire manufacturer's authorized service center. If you go to a tire service center for a repair covered by the New Vehicle Limited Warranty, you may be charged a prorated amount for wear or - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 16
, seals and gaskets, universal and constant velocity joints. Four-Wheel/All-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive shafts, final drive housing (including all internal parts), hubs-automatic front locking (four-wheel drive), locking rings (four-wheel - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 17
back pressure regulator and sensor, exhaust pressure sensor, manifold pressure sensor, intake air temperature sensor, crankshaft position sensor, camshaft position sensor, accelerator switch. NOTE: Some components may also be covered by the Emissions Warranties. For more information, see pages 17-31 - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 18
; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Owner's Manual. Some examples of maintenance and normal wear are: • clutch linings • oil changes • oils, lubricants, other fluids • wiper blades* • oil/air filters • wheel - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 19
Wiper blade replacements will be provided during the first six months in service, regardless of miles driven. • Wheel alignments and tire balancing will signal reception by the external antenna, viruses or other software problems) Tire Wear or Damage The New Vehicle Limited Warranty does not - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 20
Other Items or Conditions Not Covered The New Vehicle Limited Warranty does not cover: • vehicles that have had the odometer disconnected, altered, or inoperative for an extended period of time with the result that the actual mileage cannot be determined • vehicles that have ever been labeled or - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 21
4. In addition ...ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO, AND U.S. VIRGIN ISLANDS) Your vehicle is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 22
5. Federal requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides, in compliance with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 23
EMISSIONS DEFECT WARRANTY COVERAGE During the warranty coverage period, Ford Motor Company warrants that: • your vehicle or engine is designed, built, and equipped to meet - at the time it is sold - the emissions regulations of the U.S. Environmental Protection Agency (EPA). • your vehicle or engine - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 24
or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner's Manual and this booklet. • Your vehicle fails to conform, during the warranty coverage period, to the applicable national EPA standards - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 25
WHAT IS COVERED? For your vehicle if these parts contain an emissions-related defect, they are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty. • Air Flow Sensor • Fuel Filler Tube and Seal (non-diesel only) • Air/Fuel Feedback Control System and Sensors • Fuel - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 26
: (a) the first replacement time that is specified in your Owner's Manual; or (b) the time or mileage limits of the Federal Defect and Is Not Covered?, pages 12-15. If you need more information about getting service under the Federal Emissions Performance Warranty, or if you want to report what - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 27
6. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the emission warranty that Ford Motor Company provides for your vehicle under the emissions control warranty in accordance with the regulations of the California Air Resources Board. - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 28
* Subject to change, the following states have adopted and are enforcing California emission warranty regulations: - Passenger Car & Light-duty Trucks (up to 8,500 pounds GVWR) California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 29
EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations The California Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on your 2015-model vehicle. In California, new motor vehicles must be designed, built, and - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 30
the performance of the required maintenance listed in your owner's manual. Ford Motor Company recommends that you retain all receipts for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 31
WHAT IS COVERED? If the parts on the following list contains a defect that affects emissions, they are covered by the Defects Warranties. • Air Flow Sensor • Fuel Filler Tube and Seal (non-diesel only) • Air/Fuel Feedback Control System and Sensors • Fuel Injection System • Air Induction System • - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 32
COVERAGE FOR 2015 MODEL VEHICLES (GVWR OF 14,000 LBS. OR LESS) UNDER LONG TERM DEFECTS WARRANTY (Coverage for up to 7 years/70,000 miles, whichever first occurs)؆ 1.0L Fiesta 1.5L Fusion 1.6L Fiesta 1.6L Fusion 2.0L Fusion 2.5L Fusion 3.2L Transit 3.5L Transit 3.7L Transit 6.2L F-Superduty - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 33
Body Wiring Harness (2) Main Wiring Assembly (2) Rear Lamp Wiring Assembly (2) Fuel Sender Wiring Assembly (2) Main Jumper Wiring Assembly (2) (1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only (2) for MIL illumination only (3) for EcoBoost Engine only 6.8L - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 34
replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner's Manual. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 35
dealer cannot perform warrantable repair(s) within 30 days of you bringing your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford will reimburse you for the cost of these warranty repairs including diagnosis, if - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 36
this warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner's Manual. Be sure to save your service receipts and to keep accurate records of all maintenance work. CUSTOMER ASSISTANCE If - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 37
8. Noise emissions warranty NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS Ford Motor Company warrants to the first person who purchases this vehicle for purposes other than resale and to each subsequent purchaser that this vehicle as manufactured by Ford, was designed, built and equipped to - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 38
PROTECTION FOR YOUR VEHICLE You can get additional protection for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company and they provide: • additional benefits during the warranty period depending on the plan - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 39
10. The Better Business Bureau (BBB) AUTO LINE Program (U.S. Only) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 40
11. State warranty enforcement laws These state laws - sometimes called lemon laws - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state law allows, Ford Motor Company requires that - 2015 Ford Expedition | Warranty Guide Printing 2 - Page 41
equipped with the Ford Ambulance Prep Package. In addition, Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). Using a Ford vehicle without the Ford Ambulance Prep Package to
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2015 Model Year
Ford
Warranty
Guide
(Except F-650/750, Hybrid and Electric Vehicles)
March 2014
Second Printing
Warranty Guide
Litho in U.S.A.
FW7J 19T201 BA
ford.ca
fordowner.com