2003 GMC Sierra 1500 Pickup Owner's Manual - Page 530

Your Roadside Assistance representative will ask for the following information when your call is received: Vehicle Identification Number (VIN) 0 Courtesy Transportation GMC has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverageprovided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Nameandhomeaddress Telephone number and location from which you are calling Location, license plate number and color of your GMC truck Mileage of vehicle and description of problem Roadside Assistance is available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Should you have any questions about roadside assistance, call the GMC Roadside Assistance Center or Contact your dealer. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle limited Warranty. GMC reserves the right to make any changes or discontinue the Roadside Assistance program at anytime without notification. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. 7-7 Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.