2006 GMC Envoy Owner's Manual - Page 280

Problem The auxiliary source is running but there is no picture or sound. My disc is stuck in the player. The Load/Eject button does not work. Sometimes the wireless headphone audio cuts out or buzzes. Recommended Action Check that the DVD player is in the auxiliary source mode. Check the auxiliary input connections at both devices. Turn the DVD power off, then on, then press the load/eject button on the DVD player. Do not attempt to forcibly remove the disc from the DVD player. This could permanently damage the disc and DVD player. Check for obstructions, low batteries, reception range, and interference from cellular telephone towers or by using your cellular telephone in the vehicle. Check that the headphones are facing the front of the vehicle. Problem I lost the remote and/or the headphones. The DVD is playing, but there is no picture or sound. The audio/video skips or jumps. The audio from the radio for the Radio with Six-Disc CD and XM™ has taken over the audio from the DVD or CD when using the wired headphones. Recommended Action See your dealer for assistance. Check that the DVD player is in DVD mode. The DVD or CD could be dirty, scratched, or damaged. The RSE is working correctly. Use the wireless headphones or have the front seat passengers listen to another audio source. 3-136