2011 GMC Savana 3500 Cargo Owner's Manual
2011 GMC Savana 3500 Cargo Manual
2011 GMC Savana 3500 Cargo manual content summary:
- 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 1
2011 GMC Savana Owner Manual M In Brief ...1-1 Instrument Panel ...1-2 Initial Drive Information ...1-4 Vehicle Features ...1-14 Performance and Maintenance ...1-17 Keys, Doors and Windows ...2-1 Keys and Locks ...2-2 Doors ...2-10 Vehicle Security...2-13 Exterior Mirrors ...2-15 Interior Mirrors - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 2
2011 GMC Savana Owner Manual M Vehicle Care ...10-1 General Information ...10-3 Vehicle Checks ...10-6 Bulb Replacement ...10-39 Electrical System ...10-44 Wheels and Tires ...10-52 Jump Starting ...10-86 Towing ...10-91 Appearance Care ...10-94 Service and Maintenance ...11-1 General Information - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 3
French language copy of this manual can be obtained from your dealer or from: On peut obtenir un exemplaire de ce guide en français auprès du appearing in this manual including, but not limited to, GM, the GM logo, GMC, the GMC Truck Emblem, and SAVANA are trademarks and/or service marks of General - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 4
injury or death. M : This symbol is shown when you need to see the owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information. A circle with a slash through it is a safety symbol which means "Do - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 5
Introduction Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. v or OnStar 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio®Steering Wheel - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 6
vi Introduction 2 NOTES - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 7
...Door Locks ...Windows ...Seat Adjustment ...Safety Belts ...Airbag On-Off Switch ...Sensing System for Passenger Airbag ...1-4 1-4 1-4 1-5 1-5 1-6 1-7 1-8 1-8 Mirror Adjustment ...1-9 Steering Wheel Adjustment ...1-10 Interior Lighting ...1-10 Exterior Lighting ...1-11 Windshield Wiper/Washer - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 8
1-2 In Brief Instrument Panel - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 9
page 5‑11. F. Shift Lever. See Starting the Engine on page 9‑19. Manual Mode on page 9‑31 (If Equipped). G. Climate Control Systems on page 8‑1. on page 3‑32 (If Equipped) . T. Front Storage on page 4‑1. U. Passenger Airbag Status Indicator on page 5‑19 (If Equipped). OnStar® System Button. (If - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 10
of the features which can be found later in this owner manual. Remote Vehicle Start RKE Transmitter With Remote Start Shown Press With 5 seconds to unlock all remaining doors. Q. Press j to unlock only the cargo doors. Press Q to lock all doors. 3. Immediately after completing Step 2, press - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 11
, if available. From the inside, slide the manual lever on the door up or down. See Door Locks on page 2‑7. Windows Manual Windows Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows. See Manual Windows on page 2‑17. . . See Remote Vehicle - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 12
windows, the controls are located on each of the side doors. The driver door also has a control to operate the front passenger window. Press or pull up on the switch to lower or raise the window. See Power Windows on page 2‑18. To adjust a manual seat: 1. Lift the bar to unlock the seat - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 13
the seatback to make sure it is locked. See Reclining Seatbacks on page 3‑3. 1-7 Safety Belts To recline the seatback: 1. Lift the lever on the inboard side of the seat. 2. Move the seatback to the desired position, and then release the lever to lock the seatback in place. 3. Push and pull on - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 14
one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag. Canada and Mexico To operate the airbag on‐off switch, use the vehicle key. See Airbag On-Off Switch on - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 15
Exterior Mirrors Vehicles with outside manual mirrors can be adjusted by moving the mirror up and down or left to right so you can see a little of the side of your vehicle, and have a clear view of objects behind you. Select each mirror by turning the knob clockwise for the passenger side mirror or - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 16
For vehicles with a tilt steering wheel, the lever is located on the left side of the steering column. To adjust the steering wheel: 1. Pull the lever page 5‑2. The instrument panel brightness knob extends when D is pressed. To manually turn on the dome lamps, press D then turn the knob clockwise to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 17
In Brief 1-11 Exterior Lighting O : Briefly turn the control to this position to turn the automatic headlamps and Daytime Running Lamps (DRL) off or back on. For vehicles first sold in Canada, the off position only works for vehicles that are shifted into the P (Park) position. AUTO: - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 18
Windshield Wiper/Washer Climate Controls The vehicle's heating, cooling, and ventilation can be controlled with these systems. The lever is located on the left side of the steering column. 8 : Use for a single wiping cycle. 6 : Use to adjust the delay time between wipes. Turn the band up or down - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 19
hill or towing a trailer by letting you select a desired range of gears. To use this feature, do the following: 1. Move the shift lever to M (Manual Mode). 2. Press the plus/minus buttons, located on the steering column shift lever, to select the desired range of gears for current driving conditions - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 20
1-14 In Brief Vehicle Features Radio(s) 4: Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 21
REV/FWD buttons or by turning f clockwise or counterclockwise. For detailed instructions on setting the clock for your specific audio system, see Clock on , and in digital-quality sound. A fee is required to receive the XM service. Setting the Clock To set the time and date for the Radio with CD - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 22
. The Bluetooth‐enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, visit www.gm.com/bluetooth. For more information, see Bluetooth on page 7‑23. Steering Wheel Controls b g : Press to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 23
to access and replace when not in use. See Power Outlets on page 5‑8. For vehicles with cruise control, the buttons are located on the left side of the steering wheel. J: Turns the system on or off. To turn off both traction control and StabiliTrak, press and hold d until d illuminates and the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 24
1-18 In Brief During cooler conditions, the low tire pressure warning light may appear when the vehicle is first started and then turn off. This may be an early indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure. The TPMS does not replace - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 25
to an OnStar advisor who will assess your problem, contact Roadside Assistance, and relay your exact complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special . Roadside Assistance Program U.S.: 1-800-GMC-8782 (1‐800‐462-8782) TTY Users: 1-888 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 26
push the Q button to speak with an OnStar Advisor 24 hours a day, 7 days a week. For a full description of OnStar services and system limitations, see the OnStar Owner's Guide in the glove box. OnStar service is subject to the OnStar Terms and Conditions included in the OnStar Glove Box Kit. OnStar - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 27
or modify any equipment or software in the vehicle, OnStar service may not work. Other problems OnStar can't control may prevent service to you, such as hills, tall buildings, tunnels, systems, or to dial phone extensions. See the OnStar Owner's Guide for more information. On some vehicles, the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 28
1-22 In Brief 2 NOTES - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 29
Locks ...Cargo Door Relocking ...Delayed Locking ...Automatic Door Locks ...Lockout Protection ...Safety Locks ...2-2 2-2 2-3 2-5 2-7 2-8 2-8 2-8 2-9 2-9 2-9 Doors Side Door (60/40 Swing-Out) ...2-10 Sliding Door ...2-11 Rear Doors ...2-12 Interior Mirrors Manual Rearview Mirror ...2-17 Windows - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 30
2-2 Keys, Doors and Windows If you are locked out of the vehicle, call the Roadside Assistance Center. See Roadside Assistance Program on page 13‑5. Keys and Locks Keys { WARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 31
See "Battery Replacement" later in this section. If the transmitter is still not working correctly, see your dealer or a qualified technician for service. . The horn may chirp when Q is pressed again within five seconds. See Vehicle Personalization on page 5‑40 for additional information. Remote - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 32
no longer work once the new transmitter is programmed. Each vehicle can have up to four transmitters programmed to it. j (Cargo Door): Press to unlock only the cargo doors. / (Remote Vehicle Start): For vehicles with this feature, press Q and then press and hold / within five seconds to start - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 33
the old battery. Do not use a metal object. 3. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery. 4. Snap the transmitter back together. start to have the vehicle in view when doing so. Check local regulations for any requirements on remote starting of - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 34
must be turned to ON/RUN and then back to LOCK/OFF using the key before the remote start procedure can be used again. To manually shut off the engine after a remote start: . / (Remote Vehicle Start): This button will be on the RKE transmitter if you have remote start. To start - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 35
out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven. Young To lock the door from the inside, slide the manual lever on the door down. To unlock the door, slide the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 36
is open when the lock button is pressed on the door or the RKE transmitter, all doors will lock except the cargo door. The cargo door will only lock when they are closed or when the delayed locking feature functions. Power Door Locks On vehicles with power door locks, the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 37
DIC programming. If the power lock switch is pressed when either the driver, passenger, or rear door is open, all the doors will lock and then the driver door will unlock. This feature does not include the side cargo door. If the vehicle has an ambulance package, this feature is disabled. Lockout - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 38
2-10 Keys, Doors and Windows Move the button to the left for the driver side door or to the right for the passenger side door to return the door locks to normal operation. Doors Side Door (60/40 Swing-Out) To open the front portion of a 60/40 door from the inside, pull the handle - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 39
Door To open the rear portion of a 60/40 door from the outside, pull the handle on the side of the rear door and pull the door toward you. To open the sliding side door from the outside, pull the handle toward the rear of the vehicle and slide the door open - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 40
the door toward the front of the vehicle. Make sure the door is completely closed before driving away. Passengers, especially children, can easily open the doors and fall out of a moving vehicle. When a door is the outside, pull the handle toward you to open the passenger side rear door first. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 41
. You do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft door. To close the rear doors, close the driver side rear door first. Then close the passenger side rear door. Check to make sure both doors are completely - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 42
. 2. Insert the original, already programmed key into the ignition lock cylinder and start the engine. If the engine will not start, see your dealer for service. 3. After the engine has started, turn the key to LOCK/OFF and remove the key. 4. Insert the key to be programmed and turn it to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 43
they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Check the inside mirror or glance over your shoulder before changing lanes. The passenger side mirror is convex shaped. A convex mirror's surface is curved so more can be seen from the driver seat. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 44
extended field of view. The mirrors can be manually folded in or out. Vehicles with outside power mirrors have controls located on the driver side door. Select each mirror by turning the knob clockwise for the passenger side mirror or counterclockwise for the driver side mirror. The center position - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 45
17 Interior Mirrors Manual Rearview Mirror Hold the inside rearview mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Push the tab forward for daytime use and pull it for nighttime use. If you have a cargo van without - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 46
the window is at the desired position. If the vehicle has power windows, the controls are located on each of the side doors. The driver door has a switch for the passenger window also. The power windows will work when the ignition has been turned to ON/RUN or ACC/ACCESSORY, or when - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 47
. Even with this glass, safety belts must still be worn at all times. For passenger vans, use only ETG glass approved for the vehicle for replacement when damaged. Rear Swing‐Out Windows Side Swing-Out Window To open the side door swing-out window, pull up on the latch at the edge of the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 48
Seat Passenger Vans Long Wheelbase Cargo Vans ETG Locations Sliding door forward window Sliding door forward window and rear-most side windows Rear-most side windows Sun Visors To block out glare, swing down the sun visors. You can also swing them to the side. Visor Vanity Mirror The vehicle - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 49
Does an Airbag Restrain? ...3-30 What Will You See After an Airbag Inflates? ...3-30 Airbag On-Off Switch ...3-32 Passenger Sensing System ...3-35 Servicing the Airbag-Equipped Vehicle ...3-39 Adding Equipment to the Airbag-Equipped Vehicle ...3-40 Airbag System Check ...3-41 Replacing Airbag System - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 50
are not adjustable in the outboard seating positions. Front Seats Seat Adjustment { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 51
can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle of the seat: . To recline the seatback: 1. Lift the lever on the inboard side of the seat. { WARNING If either seatback is not locked, it could move forward - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 52
3-4 Seats and Restraints WARNING (Continued) The lap belt cannot do its job either. In a crash, the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 53
the bench seat to be removed. 2. Locate the pins. On a three-passenger seat there are two pins on the inboard sides of the rear seats. Three-Passenger Seat Shown The right side pin has a black cap with a white "R" marked on it. Three-Passenger Seat Shown 1. To do this, press the tip of a key into - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 54
second- and third-row seats, stow the safety belt latch by attaching the clip on the safety belt latch to the trim just inside the side door. For the last row of seats, stow the safety belt latch plate on the clip at the window trim. { WARNING A seat that is not - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 55
seat, the pins marked "R" must be installed on the half of the seat on the right side. The pins marked "L" must be installed on the half of the seat on the left side. 3-7 Three-Passenger Seat Shown 5. Push the pin(s) marked "L" down until they are in the retaining clip. 6. If the vehicle has - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 56
the vehicle. Safety Belts This section of the manual describes how to use safety belts properly. It { WARNING It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In worn properly. In a crash, if you or your passenger(s) are not wearing safety belts, the injuries can be - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 57
Seats and Restraints A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without safety belts they could have been badly hurt or killed - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 58
3-10 Seats and Restraints Get it up to speed. Then stop the vehicle. The rider does not stop. The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel... - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 59
the most protection. That is true not only in frontal collisions, but especially in side and other collisions. 3-11 Q: If I am a good driver, and I never in a crash - even one that is not your fault - you and your passenger(s) can be hurt. Being a good driver does not protect you from things beyond - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 60
thrown out of the vehicle in a crash. And they can strike others in the vehicle who are wearing safety belts. First, before you or your passenger(s) wear a safety belt, there is important information you should know. How to Wear Safety Belts Properly This section is only for people of adult size - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 61
Seats and Restraints to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 62
3-14 Seats and Restraints Q: What is wrong with this? { WARNING You can be seriously hurt if the lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could cause serious or even fatal injuries. The lap belt should be worn low and snug on the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 63
Seats and Restraints 3-15 { WARNING You can be seriously injured if the belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries. Always buckle the belt into - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 64
3-16 Seats and Restraints Q: What is wrong with this? { WARNING You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 65
Seats and Restraints 3-17 { WARNING You can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, you would not be restrained by the shoulder belt. Your body could move too far forward increasing the chance of head and neck injury. You might also slide under the lap belt. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 66
Seats and Restraints If the shoulder portion of a passenger belt is pulled out all the way, the height that is right for you. See "Safety Belt Height Adjuster" later in this section for instructions on use and important safety information. Lap-Shoulder Belt All seating positions in the vehicle have - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 67
19 Safety Belt Height Adjuster The vehicle has a safety belt height adjuster for the driver and right front passenger positions. Adjust the height so the shoulder portion of the belt is on the shoulder and not falling rest on the stitching on the safety belt, near the guide loop on the side wall. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 68
belt pretensioners can help tighten the safety belts in a side crash or a rollover event. Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides. If not, they are available through your dealer. The guides may provide added safety belt comfort for older children who - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 69
sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top. { WARNING A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 70
the safety belt can be removed from the guide. Slide the guide into its storage pocket on the side of the seatback. Safety Belt Extender If attach it to the regular safety belt. For more information, see the instruction sheet that comes with the extender. Safety Belt Use During Pregnancy Safety - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 71
Seats and Restraints from doing its job. See your dealer to have it repaired. Torn or frayed safety belts may not protect you in a crash. They can rip apart under impact forces. If a belt is torn or frayed, get a new one right away. Make sure the safety belt reminder light is working. See Safety - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 72
A frontal airbag for the right front passenger. A roof-rail airbag for the driver (cargo van). A roof-rail airbag for the right front passenger position (cargo or passenger van equipped with a sliding door). If you have a passenger van with a right front passenger roof-rail airbag and a sliding door - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 73
maintaining control of the vehicle. Occupants should not lean on or sleep against the door or side windows in seating positions with roof-rail airbags. { WARNING Children who are up against, or tells you if there is an electrical problem. See Airbag Readiness Light on page 5‑17 for more information. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 74
in the middle of the steering wheel. If the vehicle has one, the right front passenger airbag is in the instrument panel on the passenger side. Driver Side Shown, Passenger Side Similar If the vehicle is a cargo or passenger van with a sliding door and it has a roof-rail airbag for the driver and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 75
Seats and Restraints For passenger vans with a sliding door, on the passenger side of the vehicle, you will have a separate roof-rail airbag for the passenger seated directly behind the right front passenger and the third row outboard passenger position. 3-27 WARNING (Continued) Never secure - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 76
potential for severe injuries mainly to the driver or right front passenger head and chest. However, they are only designed to inflate are not intended to inflate during vehicle rollovers, rear impacts, or in many side impacts. Single Stage vs. Dual Stage Airbags Depending on the weight of the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 77
page 3‑24. Roof-rail airbags are intended to inflate in moderate to severe side crashes. In addition, these roof-rail airbags are intended to inflate during a impacts, or rear impacts. All roof-rail airbags will deploy when either side of the vehicle is struck. In any particular crash, no one can - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 78
steering wheel or the instrument panel. In moderate to severe side collisions, even belted occupants can contact the inside of the dust in the air. This dust could cause breathing problems for people with a history of asthma or other breathing trouble. To avoid this, everyone in the vehicle should - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 79
If you experience breathing problems following an airbag will include airbag modules and possibly other parts. The service manual for the vehicle covers the need to replace other parts windshield breakage may also occur from the right front passenger airbag. . Airbags are designed to inflate only - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 80
one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag. My vehicle has no rear seat; My vehicle has a rear seat too small to accommodate a rear-facing infant seat; or - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 81
airbag in a crash greater than the potential harm from turning off the airbag and allowing the passenger, even if belted, to hit the dashboard or windshield in a crash. { WARNING If the right front passenger airbag is turned off for a person who is not in a risk group identified by the national - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 82
(Continued) To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑17 for more information, including important safety information. To turn off the right front passenger frontal airbag, insert the ignition key into the switch, push in - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 83
in a forward-facing child seat; an older child riding in a booster seat; and children, who are large enough, using safety belts. Canada and Mexico The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. The words ON and OFF, or the symbol for on - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 84
off of the seat for a period of time. The right front passenger seat is occupied by a smaller person, such as a child who has outgrown child restraints. Or, if there is a critical problem with the airbag system or the passenger sensing system. { WARNING A child in a rear-facing child restraint can - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 85
Rear Seat Position) on page 3‑57 or Securing Child Restraints (Front Seat-Passenger Sensing System) on page 3‑59 or Securing Child Restraints (Front Seat-Airbag or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑17 for more information, - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 86
extended. If a person of adult-size is sitting in the right front passenger seat, but the off indicator is lit, it could be because that person the system to detect that person and then enable the right front passenger frontal airbag. 5. If, after reinstalling the child restraint and restarting the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 87
proper operation of the passenger sensing system. Servicing the Airbag-Equipped Vehicle Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servicing the vehicle and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 88
passenger airbag(s). See Passenger Sensing System on page 3‑35. If you have any questions about this, you should contact Customer Assistance before you modify the vehicle. The phone numbers and addresses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in this manual - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 89
and Restraints In addition, your dealer and the service manual have information about the location of the airbag the vehicle. A damaged airbag system may not work properly and may not protect you and your passenger(s) in a crash, resulting in serious injury or even death. To help make sure the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 90
3-42 Seats and Restraints The manufacturer's instructions that come with the booster seat state the weight which could cause severe or even fatal internal injuries in a crash. Also see "Rear Safety Belt Comfort Guides" under Lap-Shoulder Belt on page 3‑18. Sit all the way back on the seat. Do the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 91
Seats and Restraints According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. In a crash, children who are not buckled up can strike other people who are buckled up, or can be - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 92
3-44 Seats and Restraints { WARNING Never do this. Never allow a child to wear the safety belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, the child would not be restrained by the shoulder belt. The child - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 93
on a person's arms. An infant should be secured in an appropriate restraint. WARNING (Continued) child restraint in the right front seat, always move the front passenger seat as far back as it will go. { WARNING Never do this. Children who are up against, or very close to, any airbag when it - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 94
46 Seats and Restraints The restraint manufacturer's instructions that come with the restraint state the weight { WARNING To reduce the risk of neck and head injury during a crash, infants need complete support. This is because an infant's neck is not fully developed and its head weighs so much - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 95
Seats and Restraints 3-47 Child Restraint Systems (B) Forward-Facing Child Seat (A) Rear‐Facing Infant Seat A rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 96
itself or in a booklet, or both, and to this manual. The child restraint instructions are important, so if they are not available, obtain a it. In some areas of the United States and Canada, Certified Child Passenger Safety Technicians (CPSTs) are available to inspect and demonstrate how to correctly - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 97
the right front passenger seat, and there is a switch on the instrument panel to manually turn off the right front passenger airbag. See Airbag . When securing a child restraint in a rear seating position, study the instructions that came with the child restraint to make sure it is compatible with - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 98
not be able to access adjacent safety belt assemblies or LATCH anchors for additional passengers or child restraints. Adjacent seating positions should not be used if the child to secure the restraint, following the instructions that came with that restraint, and also the instructions in this manual. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 99
, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint. Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LATCH seating position that - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 100
Seat - Passenger Van Front Passenger Position i (Top Tether Anchor): Seating positions with top tether anchors. There are two top tether anchors in the second‐, third‐, and fourth-row three-passenger seats. To install a child restraint in the rear driver-side seating positions, use anchor - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 101
Seat Position) on page 3‑57 or Securing Child Restraints (Front Seat-Passenger Sensing System) on page 3‑59 or Securing Child Restraints (Front Seat-Airbag or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 102
restraint properly using the anchors, or use the vehicle safety belts to secure the restraint, following the instructions that came with the child restraint and the instructions in this manual. { WARNING Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 103
. Refer to your child restraint manufacturer instructions and the instructions in this manual. 1.1. Find the lower anchors for instructions and the following steps: 2.1. Find the top tether anchor. 2.2. For the second, third, and fourth row with three-passenger seats only, in the rear driver-side - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 104
child restraint, make sure it is securely held in place. To check, grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth. There should be no more than 2.5 cm (1 in) of movement for proper installation. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 105
. 2. Pick up the latch plate, and run the lap and shoulder portions of the vehicle safety belt through or around the restraint. The child restraint instructions will show you how. 3. Push the latch plate into the buckle until it clicks. Position the release button on the buckle so that the safety - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 106
restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors the child restraint at the safety belt path and attempt to move it side‐to‐side and back‐and‐forth. When the child restraint is properly installed, there should - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 107
child is so great, if the airbag deploys. { WARNING A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag. A child in a forward - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 108
child restraint in this position. Follow the instructions that came with the child restraint. 1. Move the seat as far back as it will go before securing the forward-facing child restraint. When the passenger sensing system has turned off the right front passenger frontal airbag, the off indicator on - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 109
a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower side and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. If the airbag is off, the off indicator in the passenger - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 110
If the top tether is attached to a top tether anchor, disconnect it. WARNING (Continued) Even if the airbag switch has turned off the right front passenger frontal airbag, no system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, even though it is - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 111
to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on the child restraint in this position. Follow the instructions that came with the child restraint. 1. Move off switch has turned off the right front passenger frontal airbag, the off indicator in the airbag - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 112
3-64 Seats and Restraints 4. Push the latch plate into the buckle until it clicks. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary. 5. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is set, - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 113
a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See at the safety belt path and attempt to move it side to side and back and forth. When the child restraint is turn on the right front passenger airbag when you remove the child restraint from the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 114
3-66 Seats and Restraints 2 NOTES - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 115
Storage 4-1 Storage Storage Compartments Front Storage ...4-1 Storage Compartments Front Storage This vehicle may have a front storage compartment. It is located at the center of the instrument panel extension, by the floor. To open the compartment, pull up on the latch. The compartment will open - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 116
4-2 Storage 2 NOTES - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 117
Airbag Readiness Light ...5-17 Airbag On-Off Light ...5-18 Passenger Airbag Status Indicator ...5-19 Charging System Light ...5-20 Malfunction ...Airbag System Messages ...Anti-Theft Alarm System Messages ...Service Vehicle Messages ...Tire Messages ...Transmission Messages ...Vehicle Reminder - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 118
: Press and release w or c x to go to the next or previous track. For vehicles with a tilt steering wheel, the lever is located on the left side of the steering column. To adjust the steering wheel: 1. Pull the lever to move the steering wheel up or down into a comfortable position. If available - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 119
or OnStar® systems, press and hold for longer than two seconds to interact with those systems. See Bluetooth on page 7‑23 and the OnStar Owner's Guide for more information. For vehicles with a CD Player or USB port: Press ¨ to go to the next track or chapter while sourced to the CD - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 120
washer fluid can form ice on the windshield, blocking your vision. The windshield wiper control is located on the multifunction lever on the left side of the steering wheel. Turn the band with the wiper speed. Compass This vehicle may have a compass in the Driver Information Center (DIC). Compass - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 121
in the DIC. 5. If calibration is necessary, calibrate the compass. See "Compass Calibration Procedure" following. Compass Calibration The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 122
5-6 Instruments and Controls Do not operate any switches such as window, sunroof, climate controls, seats, etc. during the calibration procedure. 2. Press T until PRESS V TO CALIBRATE COMPASS displays. 3. Press V to start the compass calibration. 4. The DIC will display CALIBRATING: DRIVE IN - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 123
REV button. You can also turn the f knob, located on the upper right side of the radio, to adjust the selected setting. Changing the Time and Date Default /year. To change the time or date default settings, follow these instructions: 1. Press H and then the softkey located under the forward arrow - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 124
button, or turn the f knob, located on the upper right side of the radio, to adjust the selected setting. 2. Press the set the time and date. To set the time and date, follow these instructions: 1. Press the MENU button. Once the H option displays, press the problem is experienced, see your dealer. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 125
and do not plug in equipment that exceeds the maximum 20 ampere rating. When adding electrical equipment, be sure to follow the proper installation instructions included with the equipment. See Add-On Electrical Equipment on page 9‑57. Notice: Hanging heavy equipment from the power outlet can cause - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 126
the warning lights comes on and stays on while driving, or when one of the gauges shows there may be a problem, check the section that explains what to do. Follow this manual's advice. Waiting to do repairs can be costly and even dangerous. Warning Lights, Gauges, and Indicators Warning lights and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 127
Instruments and Controls 5-11 Instrument Cluster English 4‐Speed Version Shown, 6‐Speed and Metric Similar - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 128
5-12 Instruments and Controls If the vehicle needs a new odometer installed, it must be set to the mileage total of the old odometer. If that is not possible, then it must be set at zero and a label must be put on the driver door to show the old mileage reading when the new odometer was installed. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 129
the vehicle fuel tank. An arrow on the fuel gauge indicates the side of the vehicle the fuel door is on. The gauge first indicates are four situations customers might experience with the fuel gauge. None of these indicate a problem with the fuel gauge: . . It takes a little more or less fuel to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 130
zone may be caused by a dangerously low oil level or other problem causing low oil pressure. Check the oil as soon as possible. Engine could be burned. Check the oil as soon as possible and have the vehicle serviced. Notice: Lack of proper engine oil maintenance can damage the engine. The repairs - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 131
Instruments and Controls 5-15 Engine Coolant Temperature Gauge the 125°C (260°F) mark, it indicates that the cooling system is working beyond its capacity. See Engine Overheating on page 10‑27. Voltmeter Gauge English Metric This gauge shows the engine coolant temperature. It also provides an - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 132
in either warning zone indicate a possible problem in the electrical system. Have the vehicle serviced as soon as possible. Safety Belt Reminders sounds for several seconds to remind the front passenger to buckle their safety belt. The passenger safety belt light flashes and then stays on solid - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 133
Instruments and Controls The front passenger safety belt warning light and the driver places the ignition switch to the ON/RUN position. If there is a problem with the airbag system, an airbag Driver Information Center (DIC) message can also come avoid injury, have the vehicle serviced right away. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 134
On-Off Light When the right front passenger airbag is manually turned off using the airbag on-off switch inflate and help protect the person sitting there. United States Do not turn off the passenger airbag unless the person sitting there is in a risk group identified by the national government - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 135
be wrong with the airbag system. For example, the right front passenger airbag could inflate even though the airbag on-off switch is turned off. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑17 for more information - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 136
seconds, both status indicator lights remain on, or if there are no lights at all, there may be a problem with the lights or the passenger sensing system. See your dealer for service. Charging System Light { WARNING If the airbag readiness light ever comes on and stays on, it means that something - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 137
OBD II problem and service is required. Malfunctions often are indicated by the system before any problem is apparent service technician in correctly diagnosing any malfunction. Reduce vehicle speed. Avoid hard accelerations. Avoid steep uphill grades. If towing a trailer, reduce the amount of cargo - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 138
system malfunction has been detected on the vehicle. Diagnosis and service might be required. The following may correct an emissions system proper test equipment and diagnostic tools to fix any mechanical or electrical problems that might have developed. . Make sure the fuel cap is fully - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 139
be working. If the warning light comes on, there could be a brake problem. Have the brake system inspected right away. This light should come on briefly the parking brake is fully released, it means the vehicle has a brake problem. The malfunction indicator lamp is on with the engine running, or if - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 140
is also on, the vehicle does not have antilock brakes and there is a problem with the regular brakes. See Brake System Warning Light on page 5‑23. ABS light stays on, or comes on again while driving, the vehicle needs service. If the regular brake system warning light is not on, the vehicle still - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 141
this light remains on steady, the vehicle needs to be taken in for service. For vehicles with a Tire Pressure Monitor System (TPMS), this light comes First and Then is On Steady This indicates that there may be a problem with the Tire Pressure Monitor System. The light flashes for about a minute - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 142
The vehicle could be low on oil and it might have some other system problem. Engine Oil Pressure Light High-Beam On Light { WARNING Do not keep be burned. Check the oil as soon as possible and have the vehicle serviced. Notice: Lack of proper engine oil maintenance can damage the engine. The - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 143
system information, and warning messages if a system problem is detected. The cruise control light comes on direction and the outside air temperature when viewing the trip and fuel information. The serviced by your dealer. If the vehicle has the Duramax Diesel engine, see the Duramax® Diesel manual - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 144
5-28 Instruments and Controls DIC Buttons T (Vehicle Information): Press this button to display the oil life, units, tire pressure readings for vehicles with the Tire Pressure Monitor System (TPMS), engine hours, Tire Pressure Monitor System (TPMS) programming for vehicles with the TPMS and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 145
AVG ECONOMY displays. This display shows the approximate average liters per 100 kilometers (L/100 km) or miles per gallon (mpg). This number is calculated based on the number of L/100 km (mpg) recorded since the last time this menu item was reset. To reset AVG ECONOMY, press and hold V. The display - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 146
5-30 Instruments and Controls To stop the timer, press V briefly while TIMER is displayed. To reset the timer to zero, press and hold V while TIMER is displayed. Average Speed Press 3 until AVERAGE SPEED displays. This display shows the average speed of the vehicle in kilometers per hour (km/h) or - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 147
the Maintenance Schedule in this manual. See Scheduled Maintenance on Monitor System (TPMS), the pressure for each tire can be viewed in the DIC. The tire pressure will be shown in there may be a problem with the vehicle. If this consistently occurs, see your dealer for service. Engine Hours 5-31 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 148
vehicle has the Duramax Diesel engine, see the Duramax® Diesel manual for more information. Battery Voltage and Charging Messages SERVICE BATTERY CHARGING SYSTEM On some vehicles, this message displays if there is a problem with the battery charging system. Under certain conditions, the charging - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 149
needs service as soon as possible. See your dealer. 5-33 Door Ajar Messages CARGO DOOR OPEN This message displays and a chime sounds if the cargo the message still appears on the DIC. PASSENGER DOOR OPEN This message displays and a chime sounds if the passenger door is not fully closed and the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 150
as soon as possible to avoid damage to the engine. RIGHT REAR DOOR OPEN On some vehicles, this message displays and a chime sounds if the passenger side rear door is not fully closed and the vehicle is in a drive gear. Stop and turn off the vehicle, check the door for obstructions, and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 151
has been corrected. Check the oil as soon as possible and have the vehicle serviced by your dealer. See Engine Oil on page 10‑10. Engine Power Messages this message stays on, the vehicle should be taken to your dealer for service as soon as possible. ENGINE OIL LOW ADD OIL If the vehicle has an - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 152
the engine for at least 15 seconds; then start the engine again. If this message still comes on, it means there is a problem. You should see your dealer for service. The vehicle is safe to drive, however, you do not have the benefit of StabiliTrak, so reduce your speed and drive accordingly - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 153
usual to complete its diagnostic checks due to driving conditions. The message displays if an engine or vehicle related problem has been detected and the vehicle needs service. See your dealer. . . STABILITRAK NOT READY If the vehicle has StabiliTrak, this message may display and the StabiliTrak - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 154
. Adjust your driving accordingly. See StabiliTrak® System on page 9‑35 for more information. Anti-Theft Alarm System Messages SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system. The vehicle may or may not restart so you may want to take the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 155
. See Tire Pressure Monitor Operation on page 10‑60 for more information. If the warning comes on and stays on, there may be a problem with the TPMS. See your dealer. Transmission Messages SERVICE TRANSMISSION This message displays when there is a problem with the transmission. See your dealer for - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 156
5-40 Instruments and Controls Stop the vehicle and let it idle to allow the transmission to cool. This message clears and the chime stops when the fluid temperature reaches a safe level. TRANSMISSION HOT IDLE ENGINE Notice: If you drive the vehicle while the transmission fluid is overheating and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 157
Instruments and Controls To change customization preferences, use the following procedure. 5-41 Feature Settings Menu Items The following are customization features that allow you to program settings to the vehicle: DISPLAY IN ENGLISH This feature will only display if a language other than English - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 158
5-42 Instruments and Controls AUTO DOOR UNLOCK This feature allows you to select whether or not to turn off the automatic door unlocking feature. It also allows you to select which doors and when the doors will automatically unlock. Press U until AUTO DOOR UNLOCK appears on the DIC display. Press V - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 159
Instruments and Controls Press U until REMOTE DOOR LOCK appears on the DIC display. Press V once to access the settings for this feature. Then press U to scroll through the following settings: OFF: There will be no feedback when you press Q on the RKE transmitter. LIGHTS ONLY: The exterior lamps - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 160
5-44 Instruments and Controls ON (default): The doors will not lock until five seconds after the last door is closed. NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press V while the desired setting is displayed on the DIC. EXIT LIGHTING - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 161
Instruments and Controls Press U until APPROACH LIGHTING appears on the DIC display. Press V once to access the settings for this feature. Then press U to scroll through the following settings: OFF: The exterior lamps will not turn on when you unlock the vehicle with the RKE transmitter. ON (default - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 162
5-46 Instruments and Controls If you do not exit, pressing U will return you to the beginning of the feature settings menu. DO NOT RESTORE: The customization features will not be set to their factory default settings. To select a setting, press V while the desired setting is displayed on the DIC. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 163
Lighting 6-1 Lighting Exterior Lighting Exterior Lamp Controls ...Exterior Lamps Off Reminder ...Headlamp High/Low-Beam Changer ...Flash-to-Pass ...Daytime Running Lamps (DRL) ...Automatic Headlamp System ...Hazard Warning Flashers ...Turn and Lane-Change Signals ...6-1 6-2 6-2 6-2 6-3 6-3 6-4 6-4 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 164
Instrument Panel Lights Taillamps License Plate Lamps Exterior Lamps Off Reminder If a door is open, a reminder chime sounds when the headlamps or parking lamps are manually turned on and the key is out of the ignition. To turn off the chime, turn the headlamp switch to O or AUTO and then back - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 165
Lighting 6-3 Daytime Running Lamps (DRL) Daytime Running Lamps (DRL) can make it easier for others to see the front of the vehicle during the day. Fully functional daytime running lamps are required on all vehicles first sold in Canada. The DRL system comes on in daylight when the following - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 166
top of the steering column, to make the front and rear turn signal lamps flash on and off. This warns others that you are having trouble. Press again to turn the flashers off. When the hazard warning flashers are on, the vehicle's turn signals will not work. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 167
on when any door is opened. They turn off after all the doors are closed. The instrument panel brightness knob extends when D is pressed. To manually turn on the dome lamps, press D then turn the knob clockwise to the farthest position. In this position, the dome lamps remain on whether a door - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 168
gauge or a voltage display on the Driver Information Center (DIC), you may see the voltage move up or down. This is normal. If there is a problem, an alert will be displayed. The battery can be discharged at idle if the electrical loads are very high. This is true for all vehicles - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 169
of corrective action, this action may be noticeable to the driver. If so, a Driver Information Center (DIC) message might be displayed, such as SERVICE BATTERY CHARGING SYSTEM. If this messages displays, it is recommended that the driver reduce the electrical loads as much as possible. See Battery - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 170
6-8 Lighting 2 NOTES - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 171
Infotainment System 7-1 Infotainment System Introduction Infotainment ...7-1 Theft-Deterrent Feature ...7-3 Operation ...7-3 Introduction Infotainment If the vehicle came without a radio, the wiring provisions for a radio and an antenna were installed at the assembly plant, so that if you want, a - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 172
7-2 Infotainment System Notice: Contact your dealer before adding any equipment. Adding audio or communication equipment could interfere with the operation of the engine, radio, or other systems, and could damage them. Follow federal rules covering mobile radio and telephone equipment. Notice: The - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 173
Infotainment System 7-3 Theft-Deterrent Feature TheftLock is designed to discourage theft of the radio. The feature works automatically by learning a portion of the Vehicle Identification Number (VIN). If the radio is moved to a different vehicle, it does not operate and either LOC or LOCKED - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 174
7-4 Infotainment System 4 (Information) (AM-FM Radio and AM-FM Radio with CD): Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 175
under the desired tab. EQ (Equalization): Press this button to choose bass and treble equalization settings designed for different types of music. Selecting MANUAL, or changing bass or treble, returns the EQ to the manual bass and treble settings. Unique EQ settings can be saved for each source. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 176
bass and treble settings. Unique EQ settings can be saved for each source. If the radio has a Bose® audio system, the EQ settings are either MANUAL or TALK. 2. To adjust the setting, do one of the following: . . 3. Adjust the setting by doing one of the following: . Turn the f knob clockwise or - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 177
properly for the vehicle and it must be returned to your dealer for service. Locked or Loc: One of these messages will display when the TheftLock® system has locked up the radio. Take the vehicle to your dealer for service. If any error occurs repeatedly or if an error cannot be corrected, contact - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 178
7-8 Infotainment System For AM-FM Radio and Radio with CD (Base), scan presets within the current selected band by pressing and holding either SEEK arrow for four seconds until a double beep sounds. The radio goes to a stored preset, plays for a few seconds if a strong signal is present, then goes - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 179
(CAT) Station CAT (Category): The CAT button is used to find XM™ stations while the radio is in the XM™ mode. XM™ is a satellite radio service that is based in the United States and Canada only. Finding a Station BAND: Press to switch between FM1, FM2, AM, and XM. The selection displays - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 180
7-10 Infotainment System Setting Preset Stations If the radio does not have a FAV button, up to 18 stations (six FM1, six FM2, and six AM), can be programmed on the six numbered softkeys, by performing the following steps: 1. Turn the radio on. 2. Press BAND to select FM1, FM2, or AM. 3. Tune in - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 181
Infotainment System To store a station as a favorite: 1. Tune to the desired radio station. 2. Press the FAV button to display the page where the station is to be stored. 3. Press and hold one of the six softkeys until a beep sounds. When that softkey is pressed and released, the station that was - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 182
(Multi-Band) The multi-band antenna is located on the roof of the vehicle. The antenna is used for OnStar and the XM Satellite Radio Service System; if the vehicle has these features. Keep the antenna clear of obstructions for clear reception. Make sure there is sufficient clearance when entering - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 183
CD starts playing where it stopped, if it was the last selected audio source. When a CD is inserted, the CD symbol displays on the left side of the radio display. As each new track starts to play, the track number displays. The CD player can play the smaller 8 cm (3 in) single - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 184
the RDM button until the random icon displays. 2. Press the RDM button again until the random icon disappears from the display. \ FWD (Fast Forward): MP3‐Supported Files The Radio with CD (MP3) and Radio with USB and CD (MP3) have the capability of playing an MP3 CD-R or CD-RW disc - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 185
both formats are on the disc, the radio reads all MP3 files first, then the uncompressed CD audio files. CD‐R‐ or CD‐RW‐Supported File and Folder Structure The radio supports: ... 7-15 Root Directory The root directory is treated as a folder. Files are stored in the root directory when the disc or - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 186
as special folders containing compressed audio song files. Playlists that have an .m3u or .pls file extension and are stored on a USB device may be supported by the radio with a USB port. Playlists can be changed by using the softkeys below the S c and c T tabs, the f knob, the © SEEK button, or the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 187
Infotainment System RDM (Random): Press to listen to tracks in random, rather than sequential order. To use random, do one of the following: For the Radio with CD (MP3) and Radio with USB and CD (MP3): 1. Press the softkey positioned under the RDM tab until Random Current Disc displays. 2. Press the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 188
displays an error message, write it down and provide it to your dealer when reporting the problem. Auxiliary Devices Using the Auxiliary Input Jack Radios with an auxiliary input jack located on the lower right side of the faceplate can connect to an external audio device such as an iPod®, MP3 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 189
USB connector is located on the instrument panel and uses the USB 2.0 standard. USB‐Supported Devices ... Up to 700 folders Up to 8 folders in depth Up to 65 FAT16 FAT32 . For help with identifying the iPod, go to www.apple.com/support. Radios that have a USB port can play .mp3 and .wma files that - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 190
iPod automatically powers off and will not charge or draw power from the vehicle's battery. If you have an older iPod model that is not supported, it can still be used by connecting it to the auxiliary input jack using a standard 3.5 mm (1/8 in) stereo cable. See "Using the Auxiliary Input Jack - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 191
skip through large lists, the five softkeys can be used to navigate in the following order: . . h (Music Navigator): Press the softkey below h to view and select a file on an iPod, using the iPod's menu system. Files are sorted by: ... Playlists Artists Albums Genres Songs Composers First softkey - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 192
7-22 Infotainment System Repeat Functionality To use Repeat: Press the softkey below " or ' to select between Repeat All and Repeat Track. 4. Turn f to scroll through the folders or files in the selected menu. 5. Press f to select the desired file to be played. To skip through large lists, the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 193
Bluetooth system can be up to 9.1 m (30 ft). Not all phones support all functions, and not all phones are guaranteed to work with the in-vehicle vehicle before it can be used. See the cell phone manufacturer's user guide for Bluetooth functions before pairing the cell phone. If a Bluetooth phone is - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 194
phone that you want to pair. For help with this process, see the cell phone manufacturer's user guide. 5. Locate the device named "Your Vehicle" in the list on the cell phone. Follow the instructions on the cell phone to enter the PIN that was provided in Step 3. After the PIN is successfully - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 195
Infotainment System 3. Say "Delete." The system asks which phone to delete. 4. Say the name of the phone you want to delete. Connecting to a Different Phone To connect to a different cell phone, the Bluetooth system looks for the next available cell phone in the order in which all the available cell - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 196
7-26 Infotainment System To delete all name tags: 1. Press and hold two seconds. Digit Dial: This command allows a phone number to be dialed by entering the digits one at a time. Re‐dial: This command is used to dial the last number used on the cell phone. Using the "Dial" or "Call" Command 1. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 197
audio speakers. Using the "Re‐dial" Command 1. Press and hold two seconds. 7-27 Call Waiting Call waiting must be supported on the cell phone and enabled by the wireless service carrier. . b g for 2. After the tone, say "Re‐dial." Once connected, the person called will be heard through the audio - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 198
them. . Three‐Way Calling Three‐way calling must be supported on the cell phone and enabled by the wireless service carrier. 1. While on a call, press 2. Say transfer feature on the cell phone. See your cell phone manufacturer's user guide for more information. . To cancel mute, press b then say " - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 199
cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. To access contacts stored in the cell messages will go through their cycle according to the phone's operating instructions. Other Information The Bluetooth® word mark and logos are owned by - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 200
7-30 Infotainment System 2 NOTES - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 201
Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems ...8-1 Rear Heating System ...8-4 Rear Climate Control System ...8-5 Climate Control Systems The heating, cooling, and ventilation for the vehicle can be controlled with this system. Air Vents Air Vents ...8-7 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 202
is directed to the floor outlets with some air directed to the windshield and side windows. H (Vent): ) (Bi-Level): Air is divided between the directed to the windshield, with some to the floor outlets and front side windows. The air conditioning compressor might turn on in this setting to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 203
Climate Controls 8-3 # (Air Conditioning): Cools and dehumidifies the air inside of the vehicle. V (Maximum Air Conditioning): Cools the air inside the vehicle faster, by recirculating the inside air. Rear Window Defogger For vehicles with a rear window defogger, a warming grid is used to remove - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 204
8-4 Climate Controls Notice: Do not use a razor blade or sharp object to clear the inside rear window. Do not adhere anything to the defogger grid lines in the rear glass. These actions may damage the rear defogger. Repairs would not be covered by your warranty. < (Rear Window Defogger): Press to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 205
Control System For vehicles with a rear heating and air-conditioning system, it maintains the temperature, fan speed and air delivery for the rear-seat passengers only. It also works with the main climate-control system in the vehicle. c (Medium): This position supplies half the amount of heat to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 206
mode, and the fan speed can be adjusted for the rear seating area by a rear seat passenger. AUX (Auxiliary): Turn the fan knob on the front climate control panel to AUX to let rear seat passengers use the control panel in the rear seating area. This disables the front control panel. To - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 207
on page 8‑1. For information on ventilation, see Air Vents on page 8‑7. 8-7 Air Vents Use the outlets located near the center and on the sides of the instrument panel to change the direction of airflow. H (Vent): 2 (Floor): floor outlets. Air is directed to the Operation Tips . Clear away - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 208
8-8 Climate Controls 2 NOTES - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 209
Exhaust ...9-24 Running the Vehicle While Parked ...9-25 Automatic Transmission Automatic Transmission (Six Speed) ...Automatic Transmission (Four Speed) ...Manual Mode ...Tow/Haul Mode ...9-25 9-28 9-31 9-32 Drive Systems All-Wheel Drive ...9-33 Towing General Towing Information ...Driving - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 210
alcohol. There are good medical, psychological, and developmental reasons for these laws. The obvious way to eliminate the leading highway safety problem is for people never to drink alcohol and then drive. Driving Information Defensive Driving Defensive driving means "always expect the unexpected - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 211
make crash injuries worse, especially injuries to the brain, spinal cord, or heart. This means that when anyone who has been drinking - driver or passenger - is in a crash, that person's chance of being killed or permanently disabled is higher than if the person had not been drinking. 9-3 Braking - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 212
these. First apply the brakes. See Braking on page 9‑3. It is better to remove as much speed as possible from a collision. Then steer around the problem, to the left or right depending on the space available. Steering Power Steering If power steering assist is lost because the engine stops or the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 213
Driving and Operating The fact that such emergency situations are always possible is a good reason to practice defensive driving at all times and wear safety belts properly. 9-5 Off-Road Recovery The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. An - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 214
recognize warning clues - such as enough water, ice, or packed snow on the road to make a mirrored surface - and slow down when you have any doubt. Remember: Antilock brakes help avoid only the braking quick stop and could cause pulling to one side. You could lose control of the vehicle. (Continued) - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 215
include: ... Keep the vehicle well ventilated. Keep interior temperature cool. Keep your eyes moving - scan the road ahead and to the sides. Check the rearview mirror and vehicle instruments often. Allow extra following distance. Pass with caution. Keep windshield wiping equipment in good shape. . - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 216
or even none going down a hill. You could crash. Always have the engine running and the vehicle in gear when going downhill. Keep the vehicle serviced and in good shape. Check all fluid levels and brakes, tires, cooling system, and transmission. Shift to a lower gear when going down steep or long - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 217
Driving and Operating . 9-9 Stay in your own lane. Do not swing wide or cut across the center of the road. Drive at speeds that let you stay in your own lane. Top of hills: Be alert - something could be in your lane (stalled car, accident). Pay attention to special road signs (falling rocks area, - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 218
Index. Turn on the hazard warning flashers. Tie a red cloth to an outside mirror. . { WARNING Snow can trap engine exhaust under the vehicle. This may cause does not collect there. Open a window about 5 cm (2 in) on the side of the vehicle that is away from the wind to bring in fresh air. Fully - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 219
Driving and Operating To save fuel, run the engine for only short periods as needed to warm the vehicle and then shut the engine off and close the window most of the way to save heat. Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about to keep warm - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 220
important to know how much weight the vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed options. Two labels on the vehicle show how much weight it was designed to carry, the Tire and Loading Information - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 221
equals 1400 lbs and there will be five 150 lb passengers in your vehicle, the amount of a trailer, the load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle. See Trailer Towing - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 222
Capacity Weight for Example 1 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = 136 kg (300 lbs) C. Available Occupant and Cargo Weight = 317 kg (700 lbs) Example 2 A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 223
seating positions. The combined weight of the driver, passengers, and cargo should never exceed the vehicle capacity weight. Certification/ help you with this. Be sure to spread out the load equally on both sides of the centerline. A vehicle specific Certification/ Tire label is found on the rear - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 224
the vehicle handles. These could cause you to lose control and crash. Also, overloading can shorten the life of the vehicle. . Put things in the cargo area of the vehicle. Try to spread the weight evenly. Never stack heavier things, like suitcases, inside the vehicle so that some of them are - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 225
Driving and Operating 9-17 Starting and Operating New Vehicle Break-In Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: . . Keep the vehicle speed at 88 km/h (55 mph) or less for the first 805 km (500 miles). Do - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 226
9-18 Driving and Operating 3. Come to a complete stop, shift to P (Park), and turn the ignition to LOCK/OFF. On vehicles with an automatic transmission, the shift lever must be in P (Park) to turn the ignition switch to the LOCK/OFF position. 4. Set the parking brake. See Parking Brake on page 9‑34 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 227
Driving and Operating If you leave the key in the ACC/ ACCESSORY or ON/RUN position with the engine off, the battery could be drained. You may not be able to start the vehicle if the battery is allowed to drain for an extended period of time. D (START): This is the position that starts the engine. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 228
START Fast Idle System If the vehicle has this feature it is available only with cruise control. The manual fast idle switch is operated using the cruise control buttons located on the left hand side of the steering wheel. This system can be used to increase engine idle speed whenever the following - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 229
may exist which will prevent engine coolant heater operation at temperatures above −18°C (0°F). The cord for the engine coolant heater is located on the driver side of the engine compartment and is attached to the hose for the power steering reservoir. 3. Plug it into a normal, grounded 110-volt AC - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 230
9-22 Driving and Operating The length of time the heater should remain plugged in depends on several factors. Ask a dealer in the area where you will be parking the vehicle for the best advice on this. Shifting Into Park 3. Turn the ignition key to LOCK/OFF. 4. Remove the key and take it with - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 231
Driving and Operating If you have to leave the vehicle with the engine running, be sure the vehicle is in P (Park) and the parking brake is firmly set before you leave it. After you move the shift lever into P (Park), hold the regular brake pedal down. Then, see if you can move the shift lever away - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 232
shift lever all the way into P (Park). 3. Move the shift lever to the desired position. If you are still having a problem shifting, have the vehicle serviced. Engine Exhaust WARNING (Continued) . { WARNING Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. Exposure to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 233
engine in an enclosed area that has no fresh air ventilation. For more information, see Engine Exhaust on page 9‑24. See "Range Selection Mode" under Manual Mode on page 9‑31. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 234
9-26 Driving and Operating WARNING (Continued) always set the parking brake and move the shift lever to P (Park). See Shifting Into Park on page 9‑22. If you are pulling a trailer, see Driving Characteristics and Towing Tips on page 9‑46. R (Reverse): Use this gear to back up. Notice: Shifting to R - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 235
more stable shifts until the engine warms up. Shifts could be more noticeable with a cold transmission. This difference in shifting is normal. M (Manual Mode): This position lets drivers select the range of gears appropriate for current driving conditions. If the vehicle has this feature, see "Range - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 236
down steep mountain roads, but then you would also want to use the brakes off and on. See "Range Selection Mode" under Manual Mode on page 9‑31. If you manually select 2 (Second) in an automatic transmission, the transmission will start in second gear. You can use this feature for reducing the speed - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 237
Driving and Operating 9-29 { WARNING It is dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running unless you have to. If you have left the engine running, the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 238
9-30 Driving and Operating D (Drive): This position is for normal driving. It provides the best fuel economy. If you need more power for passing, and you are: . N (Neutral): In this position, the engine does not connect with the wheels. To restart the engine when the vehicle is already moving, use - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 239
the vehicle warranty. If you are stuck, do not spin the tires. When stopping on a hill, use the brakes to hold the vehicle in place. Manual Mode Range Selection Mode Low Traction Mode Low Traction Mode can assist in vehicle acceleration when road conditions are slippery. While the vehicle is at - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 240
active while the Tow/Haul Mode is selected and you are not in the Range Selection Mode. See "Tow/Haul Mode" listed previously and Manual Mode on page 9‑31 for more information on the Range Selection Mode. Grade Braking assists in maintaining desired vehicle speeds when driving on downhill grades - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 241
obstacle while braking hard. As the brakes are applied, the computer keeps receiving updates on wheel speed and controls braking pressure accordingly. If there is a problem with ABS, this warning light stays on. See Antilock Brake System (ABS) Warning Light on page 5‑24. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 242
9-34 Driving and Operating Remember: ABS does not change the time needed to get a foot up to the brake pedal or always decrease stopping distance. If you get too close to the vehicle in front of you, there will not be enough time to apply the brakes if that vehicle suddenly slows or stops. Always - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 243
while it is working. This is normal and does not mean there is a problem with the vehicle. The system should initialize before the vehicle reaches 32 km/h instrument panel cluster when the system is turned off or requires service. When StabiliTrak activates, the TCS/StabiliTrak light flashes on the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 244
37. The StabiliTrak system may also turn off automatically if it determines that a problem exists with the system. If the problem does not clear itself after restarting the vehicle, see your dealer for service. To turn on the StabiliTrak system, press the StabiliTrak button again. StabiliTrak will - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 245
Driving and Operating Adding non‐dealer accessories can affect the vehicle's performance. See Accessories and Modifications on page 10‑4 for more information. 9-37 Cruise Control { WARNING Cruise control can be dangerous where you cannot drive safely at a steady speed. So, do not use the cruise - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 246
9-38 Driving and Operating The cruise control light on the instrument panel cluster comes on after the cruise control has been set to the desired speed. 1. Press the Once the vehicle speed reaches about 40 km/h (25 mph) or more, press the +RES button on the steering wheel. The vehicle returns to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 247
Driving and Operating Reducing Speed While Using Cruise Control If the cruise control system is already activated, . 9-39 Using Cruise Control on Hills How well the cruise control will work on hills depends upon the vehicle speed, load, and the steepness of the hills. When going up steep hills, - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 248
87 octane or higher as soon as possible. If heavy knocking is heard when using gasoline rated at 87 octane or higher, the engine needs service. Fuel For diesel engine vehicles, see "Fuel for Diesel Engines" in the Duramax Diesel Supplement. For Vehicles with gasoline engines, please read this - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 249
additive required to meet U.S. Environmental Protection Agency regulations. To help keep fuel injectors and intake valves clean, or if the vehicle experiences problems due to dirty injectors or valves, look for gasoline that is advertised as TOP TIER Detergent Gasoline. Look for the TOP TIER label - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 250
designed to use it. The ethanol in E85 is a "renewable" fuel, meaning it is made from renewable sources such as corn and other crops. Many service stations will not have an 85% ethanol fuel (E85) pump available. The U.S. Department of Energy has an alternative fuels website (www.afdc.energy.gov/afdc - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 251
ensure quick starts in the wintertime, the E85 fuel must be formulated properly for your climate according to ASTM specification D 5798. If you have trouble starting on E85, it could be because the E85 fuel is not properly formulated for your climate. If this happens, switching to gasoline or adding - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 252
injuries. To help avoid injuries to you and others, read and follow all the instructions on the fuel pump island. Turn off the engine when refueling. Do not tethered fuel cap is located behind a hinged fuel door on the driver side of the vehicle. If the vehicle has E85 fuel capability, the fuel cap - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 253
Driving and Operating When replacing the fuel cap, turn it clockwise until it clicks. Make sure the cap is fully installed. The diagnostic system can determine if the fuel cap has been left off or improperly installed. This would allow fuel to evaporate into the atmosphere. See Malfunction Indicator - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 254
9-46 Driving and Operating vehicle such as a motor home, see Recreational Vehicle Towing on page 10‑91. . Towing General Towing Information Only use towing equipment that has been designed for the vehicle. Contact your dealer or trailering dealer for assistance with preparing the vehicle for - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 255
Control System in the Index. . Before starting, check all trailer hitch parts and attachments, safety chains, electrical connectors, lamps, tires and mirror adjustments. If the trailer has electric brakes, start the vehicle and trailer moving and then apply the trailer brake controller by hand to - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 256
to the left. To move the trailer to the right, move your hand to the right. Always back up slowly and, if possible, have someone guide you. Making Turns Notice: Making very sharp turns while trailering could cause the trailer to come in contact with the vehicle. The vehicle could be - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 257
uphill. 2. Have someone place chocks under the trailer wheels. Maintenance When Trailer Towing The vehicle needs service more often when pulling a trailer. See this manual's Maintenance Schedule or Index for more information. Things that are especially important in trailer operation are automatic - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 258
assuming only the driver is in the tow vehicle and it has all the required trailering equipment. The weight of additional optional equipment, passengers and cargo in the tow vehicle must be subtracted from the maximum trailer weight. { WARNING The driver can lose control when pulling a trailer if - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 259
weigh, based upon the vehicle model and options. Vehicle G1500 Cargo Van 2WD 4.3L V6 5.3L V8 H1500 Cargo Van AWD 5.3L V8 G1500 Passenger Van 2WD 5.3L V8 H1500 Passenger Van AWD 5.3L V8 G2500 Cargo Van 2WD Short Wheelbase 4.8L V8 6.0L V8 G2500 Cargo Van 2WD Long Wheelbase 4.8L V8 6.0L V8 3.42 3.42 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 260
Axle Ratio Maximum Trailer Weight GCWR* G2500 Passenger Van 2WD Short Wheelbase 4.8L V8 6.0L V8 G3500 Cargo Van 2WD Short Wheelbase 4.8L V8 6.0L V8 G3500 Cargo Van 2WD Long Wheelbase 4.8L V8 6.0L V8 G3500 Passenger Van 2WD Short Wheelbase 6.0L V8 G3500 Passenger Van 2WD Long Wheelbase 6.0L V8 3.42 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 261
in it, and the people who will be riding in the vehicle. If there are a lot of options, equipment, passengers or cargo in the vehicle, it will reduce the tongue weight the vehicle can carry, which will also reduce the trailer weight the vehicle can tow. If - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 262
9-54 Driving and Operating Weight‐Distributing Hitches and Weight Carrying Hitches If a step-bumper hitch will be used, the bumper could be damaged in sharp turns. Make sure there is ample room when turning to avoid contact between the trailer and the bumper. If the loaded trailer being pulled will - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 263
the weight of the trailer. Be sure to read and follow the instructions for the trailer brakes so they are installed, adjusted and maintained properly. with connector is taped together and located in a frame pocket at the driver side rear left corner of the frame. Light Green: Back-up Lamps (10A - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 264
9-56 Driving and Operating Tow/Haul Mode This button is on the instrument panel, to the right of the steering wheel. Pressing this button turns on and off the tow/haul mode. Tow/Haul is designed to be most effective when the vehicle and trailer combined weight is at least 75 percent of the vehicle - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 265
‐volt battery, even if the vehicle is not operating. The vehicle has an airbag system. Before attempting to add anything electrical to the vehicle, see Servicing the Airbag-Equipped Vehicle on page 3‑39 and Adding Equipment to the Airbag-Equipped Vehicle on page 3‑40. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 266
9-58 Driving and Operating 2 NOTES - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 267
Requirements ...Accessories and Modifications ...Tampering with Noise Control System Prohibited ...10-3 10-3 10-3 10-4 10-4 Vehicle Checks Doing Your Own Service Work ...10-6 Hood ...10-6 Engine Compartment Overview ...10-8 Engine Oil ...10-10 Engine Oil Life System ...10-14 Automatic Transmission - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 268
10-2 Vehicle Care Tire Inspection ...10-64 Tire Rotation ...10-64 Dual Tire Rotation ...10-65 When It Is Time for New Tires ...10-66 Buying New Tires ...10-67 Different Size Tires and Wheels ...10-69 Uniform Tire Quality Grading ...10-69 Wheel Alignment and Tire Balance ...10-71 Wheel Replacement - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 269
and parts needs, visit your dealer. You will receive genuine GM parts and GM-trained and supported service people. Genuine GM parts have one of these marks: California Proposition 65 Warning Most motor vehicles, including this one, contain and/or emit chemicals known - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 270
vehicle using genuine GM Accessories. When you go to your GM dealer and ask for GM Accessories, you will know that GM-trained and supported service technicians will perform the work using genuine GM Accessories. Also, see Adding Equipment to the Airbag-Equipped Vehicle on page 3‑40. Accessories and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 271
maintenance, repair or replacement, of any device or element of design incorporated into any new vehicle for the purpose of noise control, prior to its sale or delivery to the ultimate purchaser or while it is in use; or 2. The use of the vehicle after such device or element of design - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 272
of your own service work, use the proper service manual. It tells you much more about how to service the vehicle than this manual can. To order the proper service manual, see Service Publications Ordering Information on on it. It is located in front of the driver side door frame near the floor. . - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 273
Vehicle Care 10-7 If the vehicle has an underhood lamp, it will automatically come on and stay on until the hood is closed. Before closing the hood, be sure all of the filler caps are on properly. Then lift the hood to relieve pressure on the hood prop. Remove the hood prop from the slot in the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 274
10-8 Vehicle Care Engine Compartment Overview 4.3 L V6 Engine Shown (4.8 L V8 Engine, 5.3 L V8 Engine and 6.0 L V8 Engine Similar) - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 275
Fluid Reservoir. See Power Steering Fluid on page 10‑29. If the vehicle has a diesel engine, see the vehicle checks section in the Duramax diesel manual. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 276
10-10 Vehicle Care . Engine Oil For diesel engine vehicles, see "Engine Oil" in the Duramax Diesel Supplement. To ensure proper engine performance and long life, careful attention must be paid to engine oil. Following these simple, but important steps will help protect your investment: . Change - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 277
shows the proper operating range, the engine could be damaged. You should drain out the excess oil or limit driving of the vehicle and seek a service professional to remove the excess amount of oil. See Engine Compartment Overview on page 10‑8 for the location of the engine oil fill cap. Add - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 278
result in engine damage not covered by the vehicle warranty. If you are unsure whether the oil is approved to the dexos™ specification, ask your service provider. Use of Substitute Engine Oils if dexos™ is unavailable: In the event that dexos™ approved engine oil is not available at an oil change - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 279
Vehicle Care (−20°F), an SAE 0W-30 oil should be used. An oil of this viscosity grade will provide easier cold starting for the engine at extremely low temperatures. When selecting an oil of the appropriate viscosity grade, be sure to always select an oil that meets the required specification, dexos - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 280
. The engine oil and filter must be changed at least once a year and, at this time, the system must be reset. Your dealer has trained service people who will perform this work and reset the system. It is also important to check the oil regularly over the course of an oil - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 281
engine, see Duramax diesel manual for more information. If not taken to the dealer, be sure to follow all the instructions here or a false reading little difficult, it may be decided to have this done at the dealer service department. When outside temperatures are above 32°C (90°F). At high speed - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 282
with a clean rag or paper towel. 2. Push it back in all the way, wait three seconds and then pull it back out again. 3. Check both sides of the dipstick, and read the lower level. The fluid level must be in the COLD area for a cold check or in the HOT or - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 283
procedures to check the fluid level. However, if there is a large leak, then it may be necessary to have the vehicle towed to a dealer service department and have it repaired before driving the vehicle further. Change the fluid and filter at the intervals listed in Scheduled Maintenance on page 11 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 284
it is recommended to have this check done at the dealer service department, which can monitor the transmission temperature. The transmission fluid If it is decided to check the fluid level, be sure to follow all the instructions here, or a false reading on the dipstick may occur. Notice: Too much or - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 285
three seconds and then pull it back out again. A. COLD Range B. WARM Range C. HOT Range Then, without shutting off the engine: 10-19 3. Check both sides of the dipstick, and read the lower level. The fluid level must be in the COLD (A) range for a cold check, transmission temperature 27°C to 32 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 286
to "How to Check Automatic Transmission Fluid", earlier in this section for instructions on driving to achieve warm or hot transmission fluid. It does not take If the vehicle has the Duramax diesel engine, see the Duramax diesel manual for more information. A. WARM Range B. HOT Range Using a funnel - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 287
Vehicle Care Compartment Overview on page 10‑8 for more information on location. To inspect or replace the engine air cleaner/filter, do the following: 1. Unhook the retainer clips and remove the cover. 2. Lift the filter out of the engine air cleaner/filter housing. Care should be taken to dislodge - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 288
If the vehicle has a diesel engine, see "Van Models" under "Cooling System" in the Duramax diesel manual. The cooling system allows the engine to maintain check and add coolant when it is low. If there is a problem with engine overheating, see Engine Overheating on page 10‑27. A. Radiator Pressure Cap - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 289
only the proper mixture of the engine coolant listed in this manual for the cooling system. See Recommended Fluids and Lubricants on page , or bodies of water. Have the coolant changed by an authorized service center, familiar with legal requirements regarding used coolant disposal. This will help - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 290
is low, add the coolant or take the vehicle to a dealer for service. Checking Coolant The vehicle must be on a level surface when checking the to the Coolant Recovery Tank" under "Van Models" in the Cooling System section of the Duramax diesel manual for the proper coolant fill procedure. The - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 291
Coolant to the Radiator If the vehicle has a diesel engine, see "How to Add Coolant to the Radiator" under "Van Models" in the Cooling System section of the Duramax diesel manual for the proper radiator fill procedure. 10-25 { WARNING Steam and scalding liquids from a hot cooling system can blow - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 292
10-26 Vehicle Care 3. Fill the radiator with the proper DEX-COOL coolant mixture, up to the base of the filler neck. See Recommended Fluids and Lubricants on page 11‑7 for more information about the proper coolant mixture. 4. Fill the coolant recovery tank to the COLD FILL mark. 5. Reinstall the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 293
is doubled by pushing the accelerator pedal down. If it does not, the vehicle needs service. Turn off the engine. Notice: Engine damage from running the engine without coolant is engine, see the Duramax diesel manual for more information. The vehicle has an indicator to warn of engine overheating. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 294
overheat warning is displayed but no steam can be seen or heard, the problem may not be too serious. Sometimes the engine can get a little too hot until it cools down. If the decision is made not to lift the hood, get service help right away. Climbs a long hill on a hot day. Stops after high-speed - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 295
cool down. The power steering fluid reservoir is located in the engine compartment on the driver side of the vehicle. See Engine Compartment Overview on page 10‑8 for reservoir location. 2. Wipe the A fluid loss in this system could indicate a problem. Have the system inspected and repaired. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 296
or be heard all the time the vehicle is moving, except when applying the brake pedal firmly. When using concentrated washer fluid, follow the manufacturer's instructions for adding water. Do not mix water with ready-to-use washer fluid. Water can cause the solution to freeze and damage the washer - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 297
crash. When the brake wear warning sound is heard, have the vehicle serviced. Notice: Continuing to drive with worn-out brake pads could result in a rapid increase in pedal travel. This could be a sign that brake service might be required. installing disc brake pads that are wrong for the vehicle, - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 298
10-32 Vehicle Care There are only two reasons why the brake fluid level in the reservoir might go down: . { WARNING If too much brake fluid is added, it can spill on the engine and/or fuel operated heater parts, if equipped. If the vehicle has a diesel engine and a fuel operated heater, see "Fuel - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 299
Vehicle Care What to Add Use only new DOT 3 brake fluid from a sealed container. See Recommended Fluids and Lubricants on page 11‑7. Always clean the brake fluid reservoir cap and the area around the cap before removing it. This helps keep dirt from entering the reservoir. . 10-33 hydraulic system - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 300
10-34 Vehicle Care What to Use Refer to Recommended Fluids and Lubricants on page 11‑7 to determine what kind of lubricant to use. Extended Storage: Remove the black, negative (−) cable from the battery or use a battery trickle charger. All-Wheel Drive Transfer Case When to Check Lubricant Refer - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 301
level is from 15 mm (5/8 in) to 40 mm (1 5/8 in) below the bottom of the fill plug hole. The proper level for the 2500 and 3500 Series is from 0 to 6 mm (1/4 in) below the bottom of the fill plug hole. Add only enough fluid to reach the proper level. If the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 302
maintenance, repair or replacement, of any device or element of design incorporated into any new vehicle for the purpose of noise control, prior to its sale or delivery to the ultimate purchaser or while it is in use; or 2. The use of the vehicle after such device or element of design - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 303
gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer for service. Automatic Transmission Shift Lock Control Function Check { WARNING When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 304
brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer for service. Park Brake and P (Park) Mechanism Check . { WARNING When you are doing this check, the vehicle could begin to move. You or others could be injured - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 305
the notches are locked by the bottom claws. Make sure that all other claws are properly locked on both sides of the insert slot. 2. Press down on the blade assembly pivot locking tab. Pull down on the blade others could be injured. Be sure to read and follow the instructions on the bulb package. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 306
more information. 2. Remove the two bolts from the headlamp assembly. 3. Lift the headlamp assembly to release the lower tabs from the radiator support. 4. Turn the headlamp forward and upward to remove it from the grille. 5. Disconnect the electrical connector. 6. Turn the bulb counterclockwise one - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 307
Vehicle Care 8. Reverse the steps to reinstall the headlamp assembly. To prevent headlamp vibration and shortened bulb life, be sure to insert the headlamp assembly tabs in the slots at the lower portion of the housing, To replace the front turn signal, sidemarker, and/or parking lamp bulb(s): 10- - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 308
10-42 Vehicle Care 4. Remove the third nut (C) from the upper outboard side of the lamp. 5. Remove the taillamp assembly from the vehicle. 7. Remove the bulb by pulling it straight out. 8. Push the new bulb into the socket. 9. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 309
Vehicle Care To replace a bulb: 3. Turn the bulb socket counterclockwise one quarter turn to remove it from the lamp assembly. 4. Pull the old bulb straight out of the socket and push the new bulb into the socket. 5. Turn the bulb socket clockwise one quarter turn to install it in the lamp assembly. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 310
opens and closes, protecting the circuit until the current load returns to normal or the problem is fixed. This greatly reduces the chance of circuit overload and fire caused by electrical problems. Fuses and circuit breakers protect the following in the vehicle: . Replacement Bulbs Exterior Lamp - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 311
in the vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 312
10-46 Vehicle Care Engine Compartment Fuse Block The fuse block is located in the engine compartment on the driver side of the vehicle. Notice: Spilling liquid on any electrical component on the vehicle may damage it. Always keep the covers on any electrical component. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 313
Vehicle Care The vehicle may not be equipped with all of the fuses, relays, and features shown. Mini Fuse Usage 3 4 5 6 7 8 9 10 Right Stop/Turn Trailer Spare Spare Fuel System Control Module Ignition Body Control Module 5 Body Control Module 7 Body Control Module 4 Instrument Panel Cluster Mini - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 314
10-48 Vehicle Care Usage Transmission Control Module Battery Spare Spare Fuel Operated Heater Module Fuel System Control Module Battery Left High‐Beam Headlamp Right High‐Beam Headlamp Left Low‐Beam Headlamp Right Low‐Beam Headlamp 58 59 61 62 63 64 65 Mini Fuse 55 56 Wiper Canister Vent Solenoid - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 315
Vehicle Care Mini Fuse 75 76 77 78 79 Spare Oxygen Sensor 2 (Pre) Engine Control Module Powertrain Even Ignition/ Injectors Usage V6 Fuel Injectors J‐Case Fuse 1 2 41 42 43 44 45 46 47 74 Usage ABS Motor ABS Module Spare Trailer Wiring Fan High Starter Solenoid Engine Control Module/Powertrain Fuel - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 316
Sensor Auxiliary Parking Lamps (Cut‐Away) Front Park Lamps Trailer Park Lamps Upfitter Park Lamps Right Rear Park Lamp Left Rear Park Lamp Outside Rear View Mirror Switch Airbag/Automatic Occupant Sensing - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 317
2 Heating, Ventilation and Air Conditioning 1 Empty Outside Rear View Mirror Heater Rear Window Defogger Compass Radio/Chime/XM™ Satellite Radio Taillamps Backup Upfitter Courtesy Lamps Front Door Lock Rear Door Lock Cargo Door Unlock Passenger Door Unlock Mini‐Fuse F35 F36 F37 F38 J‐Case Fuse - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 318
with high-quality tires made by a leading tire manufacturer. If you ever have questions about the tire warranty and where to obtain service, see the vehicle Warranty booklet for details. For additional information refer to the tire manufacturer. . WARNING (Continued) Under inflated tires pose the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 319
exceed all federal safety guidelines. Passenger (P‐Metric) Tire Tire Sidewall illustrations are examples of a typical P‐Metric and a LT‐Metric tire sidewall. (A) Tire Size: The tire width, height, aspect ratio, construction type, and service description. See the "Tire Size" illustration later - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 320
ratio, construction type, and service description. See the "Tire Size and the maximum pressure needed to support that load when used in a TIN is molded onto both sides of the tire, although only one side may have the date of on page 10‑69. Light Truck (LT-Metric) Tire (A) Tire Size: The - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 321
the tire, although only one side may have the date of manufacture. (F) Tire Ply Material : The type of cord and number of plies in the sidewall and under the tread. (G) Single Tire Maximum Load: Maximum load that can be carried and the maximum pressure needed to support that load when used as - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 322
Limits on page 9‑12. Intended Outboard Sidewall : The side of an asymmetrical tire, that must always face outward Truck (LT‐Metric) Tire: A tire used on light duty trucks and some multipurpose passenger vehicles. oil, and coolant, but without passengers and cargo. DOT Markings: A code molded - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 323
side of the tire that contains a whitewall, bears white lettering, or bears manufacturer, brand, and/or model name molding that is higher or deeper than the same moldings on the other sidewall of the tire. Passenger (P-Metric) Tire: A tire used on passenger . Rim: A metal support for a tire and upon - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 324
designated seating positions multiplied by 68 kg (150 lbs) plus the rated cargo load. See Vehicle Load Limits on page 9‑12. Vehicle Maximum Load on the label, is the minimum amount of air pressure needed to support the vehicle's maximum load-carrying capacity. For additional information regarding how - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 325
Vehicle Care When to Check Check the tires once a month or more. Do not forget to check the pressure of the spare tire, if the vehicle has one. See Full-Size Spare Tire on page 10‑86 for additional information. How to Check Use a good quality pocket-type gauge to check tire pressure. You cannot tell - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 326
10-60 Vehicle Care telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This sequence will continue upon subsequent vehicle start‐ups as long as the malfunction exists. When the malfunction indicator is - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 327
come on at each ignition cycle until the tires are inflated to the correct inflation pressure. Using the DIC, tire pressure levels can be viewed by the driver. For additional information and details about the DIC operation TPMS Malfunction Light and Message The TPMS will not function properly if - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 328
DIC warning message come on at each ignition cycle until the problem is corrected. Some of the conditions that can cause the order: driver side front tire, passenger side front tire, passenger side rear tire, and driver side rear tire using a TPMS diagnostic tool. See your dealer for service. . - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 329
been matched to this tire and wheel position. 6. Proceed to the passenger side front tire, and repeat the procedure in Step 5. 10-63 7. Proceed to the passenger side rear tire, and repeat the procedure in Step 5. 8. Proceed to the driver side rear tire, and repeat the procedure in Step 5. The horn - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 330
10-64 Vehicle Care . Tire Inspection We recommend that you regularly inspect the vehicle's tires, including the spare tire, if the vehicle has one, for signs of wear or damage at least once a month. Always remove the tires if any of the following statements are true: . The tire has a puncture, - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 331
Vehicle Care After the tires have been rotated, adjust the front and rear inflation pressures as shown on the Tire and Loading Information label. See Tire Pressure on page 10‑58 and Vehicle Load Limits on page 9‑12. Reset the Tire Pressure Monitor System. See Tire Pressure Monitor Operation on page - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 332
10-66 Vehicle Care The outer tire on a dual wheel setup generally wears faster than the inner tire. Your tires will wear more evenly and last longer if you rotate the tires periodically. See Tire Inspection on page 10‑64 and Tire Rotation on page 10‑64. Also see Scheduled Maintenance on page 11‑2. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 333
Vehicle Care Vehicle Storage Tires age when stored normally mounted on a parked vehicle. Park a vehicle that will be stored for at least a month in a cool, dry, clean area away from direct sunlight to slow aging. This area should be free of grease, gasoline or other substances that can deteriorate - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 334
system may give an inaccurate low‐pressure warning if non‐TPC Spec-rated tires are installed on the vehicle. { WARNING Tires could explode during improper service. You or others could be injured or killed if you attempt to mount or dismount a tire. Only your dealer or an authorized tire - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 335
, traction, and temperature performance. This applies only to vehicles sold in the United States. The grades are molded on the sidewalls of most passenger car tires. { WARNING If you add different sized wheels, the vehicle may not provide an acceptable level of performance and safety if tires - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 336
depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate. Traction - AA, limited-production tires. While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 337
failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Safety Standard No. 109 . However, if there is unusual tire wear or the vehicle pulls to one side or the other, the alignment should be checked. If the vehicle vibrates when - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 338
Care Notice: The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer it is contacting the vehicle. Do not spin the vehicle's tires. Follow the manufacturer's instructions. { WARNING Using the wrong replacement wheels, wheel bolts, or wheel nuts on the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 339
slowly and follow the chain manufacturer's instructions. If you can hear the chains Profile Z-Chain or SAE Class S cables. For Cargo or Passenger models with P245/70R17, LT225/75R16 or LT245/ creates a drag that pulls the vehicle toward that side. Take your foot off the accelerator pedal and grip - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 340
(Park), or shift a manual transmission to 1 (First) or R (Reverse). 3. Turn off the engine and do not restart while the vehicle is raised. 4. Do not allow passengers to remain in the vehicle. . Have your dealer or an authorized tire service center repair or replace the flat tire as soon as possible. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 341
tire (B), use the following example as a guide to assist in the placement of wheel blocks (A). 10-75 Tire Changing Removing the Spare Tire and Tools If you have a cargo van or a passenger van, the equipment you will need is located in the passenger side rear corner of the vehicle. A. Wheel Block - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 342
10-76 Vehicle Care To lower the spare tire from the vehicle: If you have a van with the 15‐passenger seating arrangement, the equipment you will need is secured on the rear floor of the passenger side of the vehicle. The tools you will be using include: A. Jack B. Jack Handle C. Hoist Extension - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 343
Vehicle Care 3. Turn the wheel wrench counterclockwise to lower the spare tire to the ground. Continue to turn the wheel wrench until the spare tire can be pulled out from under the vehicle. If the spare tire does not lower to the ground, the secondary latch is engaged causing the tire not to lower. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 344
10-78 Vehicle Care 3. Assemble the jack and tools: Removing the Flat Tire and Installing the Spare Tire If the vehicle has plastic wheel nut caps, loosen them by turning the wheel wrench counterclockwise. The wheel nut caps are designed to remain with the center cap. Remove the center cap. If the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 345
jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. Rear Alternative Position (Diesel Vehicles) - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 346
10-80 Vehicle Care { WARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 347
Vehicle Care 10-81 { WARNING Wheel nuts that are not tight can work loose. If all the nuts on a wheel come off, the wheel can come off the vehicle, causing a crash. All wheel nuts must be properly tightened. Follow the rules in this section to be sure they are. 9. Put the wheel nuts back on with - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 348
wheels with a torque wrench after the first 160 km (100 miles) and then 1600 km (1,000 miles) after that. Repeat this service whenever you have a tire removed or serviced. See Capacities and Specifications on page 12‑2 for more information. 11. Use the wheel wrench to tighten the nuts firmly. Turn - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 349
10-83 and the cable is tight. The spare tire hoist cannot be overtightened. { WARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 350
Flat or Spare Tire and Tools" under Tire Changing on page 10‑75 for instructions on storing the spare tire correctly. { WARNING Someone standing too close during the off the jack completely, make sure no one is behind you or on either side of you as you pull the jack out from under the spare. 1. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 351
Vehicle Care spare tire and turn the handle clockwise to raise the jack until it lifts the secondary latch spring. 5. Keep raising the jack until the spare tire stops moving upward and is held firmly in place. This lets you know that the secondary latch has released. The spare tire is now balancing - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 352
See Tire Pressure on page 10‑58 and Vehicle Load Limits on page 9‑12 for information regarding proper tire inflation and loading the vehicle. For instruction on how to remove, install or store a spare tire, see "Removing the Flat Tire and Installing the Spare Tire" and "Storing a Flat or Spare Tire - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 353
the vehicles rolling, set the parking brake firmly on both vehicles involved in the jump start procedure. Put an automatic transmission in P (Park) or a manual transmission in N (Neutral) before setting the parking brake. 10-87 Notice: If the radio or other accessories are left on during the jump - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 354
if the vehicle has one. Negative (−) will go to an unpainted metal part or to a remote negative (−) terminal if the vehicle has one. On your van, use the unpainted radio antenna bracket as a remote negative (−) terminal. Do not connect positive (+) to negative (−) or you will get a short that would - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 355
battery. It goes to a heavy, unpainted metal engine part or to a remote negative (−) terminal on the vehicle with the dead battery. On your van, use the unpainted radio antenna bracket as a remote negative (−) terminal. 6. Connect the red positive (+) cable to the positive (+) terminal of the dead - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 356
its original position. 10. Try to start the vehicle that had the dead battery. If it will not start after a few tries, it probably needs service. Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 357
with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Assistance Program on page 13‑5. To tow the vehicle behind another vehicle for recreational - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 358
on the ground. Use the following procedure to tow the vehicle from the rear: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions. 2. Drive the rear wheels onto the dolly. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 359
Brake on page 9‑34 for more information. 4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly following the manufacturer's instructions. 6. Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position. 7. Turn the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 360
11‑7. Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under "Washing the Vehicle." Washing the Vehicle The best way to preserve the finish is to keep it clean by washing it often. Notice - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 361
Vehicle Care If the vehicle has a basecoat/ clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/ - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 362
10-96 Vehicle Care The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because they could damage the surface. Do not use chrome polish on - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 363
Vehicle Care Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 364
concentrated in the breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors about 20 drops per gallon (3.78 L) of water is a good guide. Use only mild, neutral-pH soaps. . . . - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 365
Vehicle Care . 10-99 Too much cleaner that saturates the upholstery. Cleaners that contain solvents can damage the interior. To clean: 1. Saturate a lint-free, clean white cloth with water or club soda. 2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 366
do not interfere with the pedals. Use the floor mat with the correct side up. Do not turn it over. Do not place anything on top of the driver side floor mat. Use only a single floor mat on the driver side. Do not place one floor mat on top of another. Care of - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 367
maintenance needs vary. The vehicle might need more frequent checks and services. Please read the information under Scheduled Maintenance. To keep the ...11-9 Maintenance Records Maintenance Records ...11-10 Carry passengers and cargo within recommended limits on the Tire and Loading Information - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 368
genuine parts from your dealer. Rotation of New Tires To maintain ride, handling, and performance of the vehicle, it is important that the first rotation service for new tires be performed. Tires should be rotated every 12 000 km/7,500 mi. See Tire Rotation on page 10‑64. Use the recommended - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 369
and filter. Reset oil life system. See Engine Oil on page 10‑10 and Engine Oil Life System on page 10‑14. An Emission Control Service. Engine coolant level check. See Engine Coolant on page 10‑22. Engine cooling system inspection. Visual inspection of hoses, pipes, fittings, and clamps and - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 370
above 4 536 kg (10,000 lbs) only: Shields inspection for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable to vehicles sold in the United States and recommended for vehicles sold in Canada. Once a Month . . Tire inflation pressures check. See - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 371
and Maintenance . 11-5 Hood/Decklid/Liftgate/Liftglass Support Gas Strut Service: Visually inspect gas strut, if equipped, for signs of wear, cracks, or other damage. Check the hold open ability of the gas strut. Contact your dealer if service is required. . First Engine Oil Change After Every - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 372
10‑17. All‐wheel drive only: Transfer case fluid change (normal service). Check vent hose at transfer case for kinks and proper installation. occurs first). See Engine Coolant on page 10‑22. An Emission Control Service. Engine drive belts inspection for fraying, excessive cracks, or obvious damage - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 373
Service and Maintenance 11-7 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants This maintenance section applies to . 89021184, in Canada 89021186). Engine Oil Engine Coolant Hydraulic Brake System Windshield Washer Parking Brake Cable Guides Power Steering System - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 374
11-8 Service and Maintenance Usage Automatic Transmission Key Lock Cylinders Chassis Lubrication Front Wheel Bearings Front and Rear Axle Transfer Case ® Fluid/Lubricant DEXRON ‐VI Automatic Transmission - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 375
Service and Maintenance 11-9 Maintenance Replacement Parts If the vehicle has the Duramax® diesel engine, see the Duramax diesel supplement for more information. Replacement parts identified - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 376
-10 Service and Maintenance Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Maintenance Record Date Odometer Reading Serviced By - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 377
Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed 11-11 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 378
11-12 Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 379
from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration. Service Parts Identification Label This label, on the rear edge of the passenger side front door, has the following information: . Vehicle Identification Number (VIN - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 380
12-2 Technical Data Vehicle Data Capacities and Specifications If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11‑7 for more - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 381
V8, 5.3L V8, 6.0L V8 Fuel Tank Cutaway (Optional Tank)* Cutaway (Standard Tank) Passenger and Cargo Transmission Fluid (Pan Removal and Filter Replacement) 4-SPD 4L60-E 6-SPD 6L90 Wheel Nut Torque * to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 382
12-4 Technical Data Engine Specifications Engine VIN Code X A 4 G Transmission Automatic Automatic Automatic Automatic Spark Plug Gap 1.52 mm (0.060 in) 1.02 mm (0.040 in) 1.02 mm (0.040 in) 1.02 mm (0.040 in) 4.3L V6 4.8L V8 5.3L V8 6.0L V8 Engine Drive Belt Routing V8 Engines V6 Engines If the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 383
Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 384
13-2 Customer Information When contacting GMC, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first. STEP THREE - U.S. Owners: Both General - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 385
to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the or e-mail GMC, the letter should be addressed to: United States GMC Customer Assistance Center P.O. Box 33172 Detroit, MI 48232-5172 www.GMC.com 1-800-GMC-8782 (1-800 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 386
(For Text Telephone Devices (TTYs)) Roadside Assistance: 1-800-268-6800 Digital owner manual, warranty information, and more. Store online service and maintenance records. GMC dealer locator for service nationwide. Exclusive privileges and offers. Recall notices for your specific vehicle. OnStar - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 387
Customer Information Help Center - www.gmc.com/ helpcenter . . 13-5 FAQ (Frequently Asked Questions) the valuable tools and services you will have access to: . My Driveway: Access quick links to parts and service estimates, check trade-in values, or schedule a service appointment by adding the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 388
. Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle. Description of the problem. . Emergency Tow From a Public Road or Highway: Tow to the nearest GMC dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 389
orders. Once authorization has been received, the Roadside Assistance advisor will help to make arrangements and explain how to receive payment. Services Not Included in Roadside Assistance . . Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting, or changing of snow - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 390
of the dealer's shuttle service, the expense must be supported by original receipts and can service, unless, of course, the problem is safety related. If it is, please call the dealership, let them know this, and ask for instructions. If the dealer requests you to bring the vehicle for service - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 391
Customer Information for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See the - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 392
As a result, these parts may fit poorly, exhibit premature durability/ corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 393
Customer Information Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 394
: $35.00 (U.S.) plus handling and shipping fees. Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus handling and shipping fees. Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 395
finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 396
General Motors. Call 1-800-GMC-8782 (1-800-462-8782), or write: GMC Customer Assistance Center P.O. Box may store data to help the dealer technician service the vehicle. Some modules may also store were operating. Whether or not the driver and passenger safety belts were buckled/fastened. How far, if - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 397
Customer Information This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by the vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 398
interference received, including interference that may cause undesired operation of the device. Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment. - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 399
On-Off Light ...5-18 On-Off Switch ...3-32 Passenger Status Indicator ...5-19 Readiness Light ...5-17 Servicing Airbag-Equipped Vehicles ...3-39 System Check ...3-24 Transmission ...9-25, 9-28 Fluid ...10-15, 10-17 Manual Mode ...9-31 Automatic Transmission Shift Lock Control Function Check ...10 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 400
...10-3 Warning ...10-3 Canadian Vehicle Owners ...iii Capacities and Specifications ...12-2 Carbon Monoxide Engine Exhaust ...9-24 Winter Driving ...9-9 Cargo Door Relocking ...2-8 Cautions, Danger, and Warnings ...iv CD Player ...7-12 Center High-Mounted Stoplamp (CHMSL) ...10-42 Chains - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 401
33 Control of a Vehicle ...9-3 Convex Mirrors ...2-15 Coolant Engine ...10-22 (TTY) Users ...13-4 Customer Information Service Publications Ordering Information ...13-12 Customer Satisfaction Cargo Door Relocking ...2-8 Delayed Locking ...2-8 Locks ...2-7 Power Locks ...2-8 Rear Doors ...2-12 Side - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 402
Console Fuse Block ...10-49 Fuses and Circuit Breakers ...10-45 Overload ...10-44 Engine Air Cleaner/Filter ...10-20 Check and Service Engine Soon Light ...5-20 Compartment Overview ...10-8 Coolant ...10-22 Coolant Temperature Gauge ...5-15 Cooling System ...10-22 Cooling System Messages ...5-34 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 403
12 Voltmeter ...5-15 Warning Lights and Indicators ...5-10 General Information Service and Maintenance ...11-1 Towing ...9-46 Vehicle Care ...10-3 Technology ...2-19 GM Mobility Reimbursement Program ...13-5 i-5 Heated Mirrors ...2-16 Heater Engine ...9-21 Heating and Air Conditioning ...8-1 High - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 404
Mode ...5-24 Locking Rear Axle ...9-37 Locks Automatic Door ...2-9 Cargo Door Relocking ...2-8 Delayed Locking ...2-8 Door ...2-7 Lockout Protection ...2-9 Power 11-7 Scheduled Maintenance ...11-2 Malfunction Indicator Lamp ...5-20 Manual Mirrors ...2-15 Manual Mode ...9-31 Manual Windows ...2-17 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 405
Service Vehicle ...5-38 Tire ...5-39 Transmission ...5-39 Vehicle ...5-32 Vehicle Reminder ...5-40 Mirrors Convex ...2-15 Heated ...2-16 Manual ...2-15 Mirrors (cont.) Manual Bulb Replacement ...10-41 Passenger Airbag Status Indicator ...5-19 Passenger Sensing System ...3-35 Perchlorate Materials - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 406
...10-35 Locking ...9-37 Rear Climate Control System ...8-5 Rear Doors ...2-12 Rear Heating System ...8-4 Rear Seats ...3-5 Rearview Mirrors ...2-17 Reclining Seatbacks ...3-3 Recommended Fluids and Lubricants ...11-7 Recommended Fuel ...9-40 Records Maintenance ...11-10 Recreational Vehicle Towing - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 407
Restraints ...3-57, 3-59, 3-62 Security Light ...5-26 Vehicle ...2-13 Service Accessories and Modifications ...10-4 Doing Your Own Work ...10-6 Engine Soon ...10-37 Shifting Into Park ...9-22 Out of Park ...9-23 Side Door ...2-10 Sidemarker Bulb Replacement ...10-41 Signals, Turn and Lane - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 408
i-10 INDEX StabiliTrak® Indicator Light ...5-25 StabiliTrak® System ...9-35 Start Vehicle, Remote ...2-5 Starter Switch Check ...10-37 Starting the Engine ...9-19 Steering ...9-4 Fluid, Power ...10-29 Wheel Adjustment ...5-2 Wheel Controls ...5-2 Storage Areas Front ...4-1 Stuck Vehicle ...9-11 - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 409
50 Vehicle ...10-91 Trailer Tow Mirrors ...2-16 Trailer Towing ...9-50 Transmission Automatic Uniform Tire Quality Grading ...10-69 Using this Manual ...iv V Vehicle Canadian Owners ...iii Control Tire Pressure ...10-58 Vehicle Identification Service Parts Identification Label ...12-1 Ventilation - 2011 GMC Savana 3500 Cargo | Owner's Manual - Page 410
-69 Replacement ...10-71 When It Is Time for New Tires ...10-66 Where to Put the Restraint ...3-49 Windows ...2-17 Enhanced Technology Glass ...2-19 Manual ...2-17 Power ...2-18 Swing-Out Windows ...2-19 Windshield Wiper/Washer ...5-4 Winter Driving ...9-9 Wiper Blade Replacement ...10-38