2009 Hyundai Veracruz Owner's Manual - Page 336

What to do in an emergency TOWING On AWD vehicles, your vehicle must be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground. CAUTION Before towing, check the automatic transaxle fluid leak under your vehicle. If the automatic transaxle fluid is leaking, a flatbed equipment or towing dolly must be used. CAUTION The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transaxle or the AWD system. dolly 2WD only OUN046028 F080100AEN-EU Towing service If emergency towing is necessary, we recommend having it done by an authorized HYUNDAI dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended. For trailer towing guidelines information, refer to "Trailer towing" in section 5. On 2WD vehicles, it is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground. If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels. When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear. 6 21