2008 Jeep Patriot Owner's Manual - Page 411

IF YOU NEED CONSUMER ASSISTANCE 409 SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE Prepare For The Appointment If you're having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle's service history. This can often provide a clue to the current problem. Prepare A List Make a written list of your vehicle's problems or the specific work you want done. If you've had an accident or work done that is not on your maintenance log, let the service advisor know. Be Reasonable With Requests If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment. IF YOU NEED ASSISTANCE The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services. Warranty service must be done by an authorized dealer. We strongly recommend that you take the vehicle to an authorized selling dealer. They know you and the vehicle best, and are most concerned that you get prompt and 9