2008 Lexus ES 350 Owners Manual - Page 512

THE LEXUS COMMITMENT You have purchased one of the finest vehicles built in the world today, and it is backed by one of the finest warranties in the industry. This excellent warranty coverage demonstrates not only our confidence in Lexus vehicles, but also our commitment to every Lexus customer. We're dedicated to ensuring that you enjoy exceptional quality, dependability and peace of mind throughout your ownership experience. along with an unparalleled commitment from Lexus to ensuring your satisfaction. You can be confident - as we are - that you'll enjoy owning your Lexus as much as you enjoy driving it. This section of the Warranty and Services Guide describes the terms of Lexus warranty coverage as well as general owner responsibilities. The section beginning on page 39 describes your vehicle's maintenance requirements. Be sure to review this information carefully, since proper maintenance is required to ensure that warranty coverage remains intact. All warranty information is the latest available at the time of publication and, with the exception of the emission control warranties, is subject to change without notice. WARRANTY 14 To further demonstrate our commitment to our customers' satisfaction, occasionally we may establish a special policy adjustment to pay for specific repairs that are no longer covered by warranty. When we establish such a policy adjustment, we mail details to all applicable owners on record. That's why it is important to send in the card at the back of this booklet if you change your address or if you have purchased your Lexus from a previous owner. You've made a wise decision to purchase a Lexus. Your vehicle delivers world-class luxury and performance, Introduction