1998 Lincoln Navigator Warranty Guide 2nd Printing

1998 Lincoln Navigator Manual

1998 Lincoln Navigator manual content summary:

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    , contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Lincoln Customer Assistance Center. In the United States: In Canada: Ford Motor Company Lincoln Customer Assistance Center 300 Renaissance
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    Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 1998-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? What Is Not Covered? 4. IN ADDITION ...Tires Roadside Service (United States, Puerto Rico, And U.S. Virgin Islands) Transportation Assistance 5. FEDERAL
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    California Emissions Warranties What Is Covered? What Is Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. DISPUTE SETTLEMENT BOARD 10. STATE WARRANTY ENFORCEMENT LAWS 16 16 17 18 20 21 24 25 26
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    may, however, take your vehicle to any Ford Motor Company dealership authorized to service Lincoln vehicles. This booklet explains in detail the warranty coverages that apply to your 1998-model Lincoln vehicle. If you bought a previously owned 1998-model vehicle, you are eligible for any remaining
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    all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts affected by 2
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    Service Guide . Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts was originally sold or leased by a Ford Motor Company dealership in the United States or U.S.
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    3. The new vehicle limited warranty for your 1998-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you specific legal rights. You may have are an eligible U.S. owner and have a warranty concern unresolved by your dealer, you may use the services of the Dispute Settlement Board (see page 25). 4
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    . For each type of coverage, the chart shows two measures: • years in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION 4/50,000 5/50,000 5/UNLIMITED The measure that occurs first determines
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    Motor Company dealers will repair, replace, or adjust all parts on your vehicle (except tires) that are defective in factory-supplied materials or workmanship. Items or conditions 's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials or
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    two types of damage: • If corrosion causes perforation (holes) in the body sheet metal, coverage lasts for five years, regardless of the miles driven. • cause holes - and is not the result of usage and/or environmental conditions - coverage lasts for four years or 50,000 miles, whichever occurs
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    source • altering or modifying the vehicle - including the body, chassis, or components - after the vehicle leaves Ford's control • tampering with the vehicle, tampering with the emissions systems, or with other parts that affect these systems • disconnecting or altering the odometer or allowing the
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    from the Service Guide are oil changes oils, lubricants, other fluids oil/air filters brake linings/pads tire rotation cleaning/polishing wiper blades clutch linings engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of
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    or workmanship, Ford Motor Company will replace the tire. ROADSIDE SERVICE (UNITED STATES, PUERTO after Bumper to Bumper Coverage has ended - and if the problem is covered by another Ford warranty - Ford will pay because a covered part has failed during the Bumper to Bumper Warranty period, Ford
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    TRANSPORTATION ASSISTANCE Alternative transportation in the form of shuttle service or service loaners may be available under the Lincoln Commitment Program. Please consult with your dealer for details. 11
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    WARRANTY Emissions Related Parts 4/50,000 8/80,000 2/24,000 * Catalytic converters, electronic emissions control unit, and onboard emissions diagnostic device (required 8 years/80,000 mile coverage per the Clean Air Act) These warranties assure you that the emissions control systems in your
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    - with no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all these conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide, the Service Guide, and this booklet. • Your vehicle fails to
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    • Intake Manifold • Malfunction Indicator Light (MIL) System • PCV System and Oil Filler Cap • Powertrain Control Module • Spark Control Components • Spark Plugs and Ignition Wires • Throttle Air Control Bypass Valve • Throttle Body Assembly (MFI) • TWC Air Control Valve • Volume Air Flow Sensor 14
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    replacement time that is specified in your Owner Guide and the Service Guide; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Lincoln dealer maintains a complete list of parts covered by emissions warranties. For more details about
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    other than California. Check your Vehicle Emissions Control Information label to determine the type of Vehicles TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Short- parts were selected on the basis of their estimated replacement cost at the time the California Air
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    sale in California, as indicated on the Vehicle Emissions Control Information label.) The California Air Resources Board and Ford are pleased to explain the emission control system warranty on your 1998-model vehicle. In California, new motor vehicles must be designed, built, and equipped to meet
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    the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001 El Monte, California 91731-2990 WHAT IS COVERED? The parts listed on page 19 are covered by the Defects Warranties that apply to every California 1998-model Lincoln vehicle
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    Body Assembly Transducer Assembly Turbine Shaft Speed Sensor Assembly TWC Air Control Valve *These specific parts were selected on the basis of their estimated replacement costs at the time the California Air Resources Board certified your vehicle for sale in California. (a) Continental, Town Car
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    fuel lines, and wiring harnesses that are used with components on the List of Parts. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner Guide and the Service Guide
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    DO I GET WARRANTY SERVICE? To get service under your emission warranties, take your vehicle to any Lincoln dealer as soon as under warranty. You should follow the same procedure if a warranted part is not available at your Lincoln dealer within 30 days from the time you first bring your vehicle
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    you may choose to use non-Ford parts. If you decide to use non-Ford parts, be sure they are equivalent to Ford parts in performance, quality, and durability. If you use replacement parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and
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    Ford parts or non-Ford parts that by non-Ford parts that have not instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Service Guide. Be sure to save your service more information about getting service under the Federal Emissions
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    more protection for your new Lincoln vehicle by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is the only extended service program with the Ford name on it and the only service contract backed by Ford Motor Company. Ford ESP is an optional service contract, backed and administered by
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    warranty disputes. You may apply to the Board if you are an eligible owner of a Ford Motor Company vehicle in the United States. For more details, please refer to your Customer Assistance Guide. For a brochure/application, speak to your dealer or write to: Dispute Settlement Board P.O. Box 5120
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    by your state's law.) In other states, where not specifically required by state law, Ford Motor Company requests that you give us the written notice. Send your written notification to: Ford Motor Company Lincoln Customer Assistance Center 300 Renaissance Center P.O. Box 43360 Detroit, MI 48243 26
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Your satisfaction is our #1 goal. If you have questions or concerns with
your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Lincoln Customer Assistance Center.
In the United States:
Ford Motor Company
Lincoln Customer Assistance Center
300 Renaissance Center
P.O. Box 43360
Detroit, MI 48243
1-800-521-4140
TDD for hearing impaired:
1-800-232-5952
In Canada:
Ford Motor Company
Customer Assistance Centre
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5B4
1-800-565-3673 (FORD)
Outside the U.S. or Canada:
Ford Motor Company
Worldwide Direct
Market Operations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804