2000 Lincoln LS Warranty Guide 3rd Printing

2000 Lincoln LS Manual

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  • 2000 Lincoln LS | Warranty Guide 3rd Printing - Page 1
    or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Lincoln Customer In Canada: Ford Motor Company Customer Assistance Centre of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5B4 1-800-565-3673 (FORD) In Puerto Rico
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    Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2000-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? What Is Not Covered? 4. IN ADDITION ...Tires Roadside Service (United States, Puerto Rico, And U.S. Virgin Islands) Transportation Assistance 5. FEDERAL
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    ? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. DISPUTE SETTLEMENT BOARD 10. STATE WARRANTY ENFORCEMENT LAWS 11. IMPORTANT INFORMATION ABOUT TOWN CAR LIMOUSINE CONVERSIONS 16 16 17 18 20 21 24 25 26 27
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    -model Lincoln vehicle. If you bought a previously owned 2000-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems (pages 12-23). Ford Motor
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    day you take delivery of your new vehicle or the day it is first put into service (for example, as a dealer demonstrator), whichever occurs first. CHECK YOUR VEHICLE We try to scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts affected by the lack of 2
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    and confirmation of maintenance work is always entered in your Scheduled Maintenance Guide. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The dealership
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    3. The new vehicle limited warranty for your 2000-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you specific legal rights. You may have are an eligible U.S. owner and have a warranty concern unresolved by your dealer, you may use the services of the Dispute Settlement Board (see page 25). 4
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    . For each type of coverage, the chart shows two measures: • years in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION 4/50,000 5/50,000 5/UNLIMITED The measure that occurs first determines
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    , replace, or adjust all parts on your vehicle (except tires) that are defective in factory-supplied materials or workmanship. Items or conditions that Assurance Company warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials or
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    two types of damage: • If corrosion causes perforation (holes) in the body sheet metal, coverage lasts for five years, regardless of the miles driven. • cause holes - and is not the result of usage and/or environmental conditions - coverage lasts for four years or 50,000 miles, whichever occurs
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    body, chassis, or components - after the vehicle leaves Ford's control • non-Ford parts installed after the vehicle leaves Ford's control. For example, but not limited to, cellular phones, alarm systems, and automatic starting systems part, fuel, oil, lubricants or fluids. See the Owner Guide for
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    fluids oil/air filters brake linings/pads tire rotation cleaning/polishing wiper blades clutch linings engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle, for example, parts installed by body builders or
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    Vehicle Assurance Company will replace the tire. ROADSIDE SERVICE ASSISTANCE (UNITED STATES, to Bumper Coverage has ended - and if the problem is covered by another Ford warranty - Ford will rental units that must be towed because a covered part has failed during the Bumper to Bumper Warranty period,
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    TRANSPORTATION ASSISTANCE Alternate transportation in the form of shuttle service, service loaner, or a rental car allowance is available for warranty service under the Lincoln Commitment Program. Please consult with your dealership for details. 11
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    6 of this guide. These warranties comply with Federal requirements and are: • Emissions Defect Warranty • Emissions Performance Warranty Emissions Warranties for Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE
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    emissions control unit (PCM) • onboard emissions diagnostic device Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all these conditions: 13
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    Defect Warranty and the Emissions Performance Warranty. List of Parts Covered by Emissions Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • Controls for Deceleration • Electronic Engine Control
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    • Throttle Air Control Bypass Valve • Throttle Body Assembly (MFI) Important information about List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, and wiring harnesses
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    COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Short-Term Warranty Long-Term Warranty* EMISSIONS PERFORMANCE WARRANTY 3/50,000 7/70,000 3/50,000 * These specific parts were selected on the basis of their estimated replacement cost at the time the California Air Resources Board
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    . Your emission control system may include parts such as the carburetor or fuel injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Ford Motor
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    State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001 El Monte, California 91731-2990 WHAT IS COVERED? The parts listed on page 19 are covered by the long-term Emissions Defect Warranty that applies to every California 2000-model Lincoln vehicle. Your Lincoln dealer
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    Manifold - Left Exhaust Manifold - Right Exhaust Manifold Gasket Fuel Tank Intake Manifold DEFECT 7/70* X X X X X X *These specific parts were selected on the basis of their estimated replacement costs at the time the California Air Resources Board certified your vehicle for sale in California. 19
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    emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, and wiring harnesses that are used with components on the List of Parts. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty
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    have covered repairs made by someone other than a Lincoln dealer - your Lincoln dealer will reimburse you for the cost of repairs, including diagnosis. Be sure to obtain: (a) the parts that are replaced; and (b) a receipt for the work. Take the parts and receipt to your dealer, who will determine
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    choose to use non-Ford parts. If you decide to use non-Ford parts, be sure they are equivalent to Ford parts in performance, quality, and durability. If you use replacement parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may
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    Emissions Warranty, covered emission failures caused by properly installed Ford parts or non-Ford parts that have been "certified" by the U.S. instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work
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    FOR YOUR VEHICLE You can get more protection for your new Lincoln vehicle by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is an extended service contract backed by Ford Motor Company or Ford Motor Service Company. It provides: • protection against repair costs after your Bumper to
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    participate in the Dispute Settlement Board, an informal, cost-free alternative process for resolving disputes. A warranty dispute must be submitted to of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. HOW DOES THE BOARD WORK? The Dispute Settlement Board offers a voluntary,
  • 2000 Lincoln LS | Warranty Guide 3rd Printing - Page 30
    state laws - sometimes called "lemon laws" - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. The laws notification to: Ford Motor Company Lincoln Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121
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    . If a Lincoln Town Car limousine is NOT Service Plan (ESP) contract is voided, applicable Emissions Warranties may also be voided, and the vehicle modifier may be considered the vehicle "manufacturer" for Emissions Warranty coverage purposes (including responsibilities for emissions warranty, recall
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Your satisfaction is our #1 goal. If you have questions or concerns with your
vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager
or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please
contact the Lincoln Customer Assistance Center.
In the United States:
Ford Motor Company
Lincoln Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
TDD for hearing impaired:
1-800-232-5952
In Canada:
Ford Motor Company
Customer Assistance Centre
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5B4
1-800-565-3673 (FORD)
Outside the U.S. or Canada:
Ford Motor Company
Worldwide Direct Market Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Assistance Center
Bin Khedia Bldg. Opp Dubui Crk.
3rd Floor, Office 301
Dubai, United Arab Emirates
Telephone: 971-4-326084
Fax: 971-4-327299