2001 Lincoln LS Warranty Guide 2nd Printing
2001 Lincoln LS Manual
2001 Lincoln LS manual content summary:
- 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 1
, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Lincoln Customer Assistance Center. In the United States: Ford Motor Company Lincoln Customer Assistance Center 16800 Executive Plaza - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 2
In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2001-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. Virgin Islands) Transportation Assistance 5. FEDERAL REQUIREMENTS - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 3
? What Is Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. DISPUTE SETTLEMENT BOARD 10. STATE WARRANTY ENFORCEMENT LAWS 11. IMPORTANT INFORMATION ABOUT TOWN CAR LIMOUSINE CONVERSIONS 17 17 18 - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 4
apply to your 2001-model Lincoln vehicle. If you bought a previously owned 2001-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems (pages 13 - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 5
your vehicle. It is your responsibility to make sure that all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. (Certain parts have limited warranty coverage if replacement is needed because of normal wear and tear - See page 7 for details - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 6
Service Guide will invalidate warranty coverage on parts affected by the lack of maintenance. Make sure that receipts for completed maintenance work are retained with the vehicle and confirmation of maintenance work is always entered in your Scheduled Maintenance Guide. Your Ford or Lincoln-Mercury - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 7
requirements, you do have warranty coverage when you travel with this vehicle outside the United States, U.S. Federalized Territories, or Canada. In some cases, however, you may have to pay the servicing Ford dealer in a foreign country or U.S. Federalized Territories for a repair that is covered - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 8
warranty for your 2001-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you specific legal rights. You may have other rights that vary from state to state. The New Vehicle Limited Warranty is the only express warranty applicable to your vehicle. Neither Ford or Ford Motor Vehicle Assurance - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 9
Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER* SAFETY RESTRAINT SYSTEM CORROSION (Perforation only) 4/50,000 5/50,000 5/UNLIMITED * Certain parts also are covered for 3 years or 36,000 miles (whichever occurs first) if replacement is needed because of normal wear - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 10
by normal wear and tear: • spark plugs • shock absorbers • clutch disc • engine belts and hoses • brake pads and linings • wiper blades Your New Vehicle Limited Warranty does not cover the replacement of any other parts not listed above if required due to the failure caused by normal wear and tear - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 11
Motor Company or Ford Motor Vehicle Assurance Company warrants your vehicle's safety belts and air bag Supplemental Restraint System vehicle • theft, vandalism, body, chassis, or components - after the vehicle leaves Ford's control • non-Ford parts installed after the vehicle leaves Ford's control - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 12
are on paint and glass) • dings, dents failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong part, fuel, oil, lubricants or fluids. See the Owner Guide replacement parts due to normal wear and tear (except for the wear item coverage described on page 7); and (2) parts - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 13
non-Ford parts of your vehicle, for example, parts (including glass) installed by body builders or manufacturers Package (418) Option or if the wheel base is extended beyond 120 inches or if the on Coverage • After the first 12 months in service or 12,000 miles, whichever occurs first, wheel - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 14
SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO, AND U.S. VIRGIN ISLANDS) Your vehicle is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit). Under this program Ford will cover: • towing to the nearest Ford Motor unless the problem is covered by - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 15
For daily rental units that must be towed because a covered part has failed during the Bumper to Bumper Warranty period, Ford will cover towing to the nearest Ford Motor Company dealership. TRANSPORTATION ASSISTANCE Alternate transportation in the form of shuttle service, service loaner, or a rental - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 16
TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts Certain Emissions Parts* 4/50,000 8/80,000 2/24,000 8/80,000 * Catalytic converters, electronic emissions control unit, and onboard emissions - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 17
16) Under the Emissions Defect Warranty, Ford Motor Company also provides coverage, including labor and diagnosis, for eight years or 80,000 miles (whichever occurs first) for these emissions parts: • catalytic converter • electronic emissions control unit (PCM) • onboard emissions diagnostic device - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 18
, Ford Motor Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all these conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide, the - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 19
Diagnostic (OBD) System • PCV System and Oil Filler Cap • Powertrain Control Module Secondary Air Injection System Spark Control Components Spark Plugs and Ignition Wires Throttle Air Control Bypass Valve • Throttle Body Assembly (MFI) Important information about List of Parts Also covered by - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 20
50,000 * These specific parts were selected on the basis of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in California. For full details about coverage under California requirements for emissions control, see: ¬ Defects Warranties - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 21
Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on your 2001-model vehicle. In California, new motor vehicles must be designed, built, and equipped to meet the State's stringent anti-smog standards. Ford must warrant the emission control system - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 22
Emissions Defect Warranty that applies to every California 2001-model Lincoln vehicle. Your Lincoln dealer maintains a complete list of parts covered by the short-term Emissions Defect Warranty. For more details about the specific parts covered by the short-term Emissions Defect Warranty, contact - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 23
X(3) X X(5) PART NAME Anti-Lock Brake System (ABS) Module Catalytic Converter Exhaust Manifold Gasket Exhaust Manifold to Inlet Pipe Gasket Exhaust Manifold-Left Exhaust Manifold-Right Fuel Filter Kit Fuel Return & Brake Tube Assembly Fuel Tank Intake Manifold *These specific parts were selected - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 24
replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about the specific parts - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 25
have covered repairs made by someone other than a Lincoln dealer - your Lincoln dealer will reimburse you for the cost of repairs, including diagnosis. Be sure to obtain: (a) the parts that are replaced; and (b) a receipt for the work. Take the parts and receipt to your dealer, who will determine - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 26
choose to use non-Ford parts. If you decide to use non-Ford parts, be sure they are equivalent to Ford parts in performance, quality, and durability. If you use replacement parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 27
is not responsible for the cost of repairing any emission failures caused by non-Ford parts that have not been ''certified'' by the EPA. PROPER instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 28
Lincoln vehicle by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is an extended service contract backed by Ford Motor Company or Ford Motor Service United States and Canada, provided by a network of more than 5,000 Ford Motor Company dealers. NOTE: Repairs performed outside the United - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 29
cost-free alternative process for replacement or repurchase laws. HOW DOES THE BOARD WORK? The Dispute Settlement Board offers a voluntary, free, independent process for resolving warranty disputes. You may apply to the Board if you are an eligible owner of a Ford Motor Company vehicle in the United - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 30
provided by your state's law.) In other states, where not specifically required by state law, Ford Motor Company requests that you give us the written notice. Send your written notification to: Ford Motor Company Lincoln Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn - 2001 Lincoln LS | Warranty Guide 2nd Printing - Page 31
Ford Motor Company authorizes only Lincoln Qualified Vehicle Modifiers to perform Lincoln Town Car Limousine conversions. Lincoln Town 100 pounds then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is voided, applicable Emissions Warranties may also be
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Your satisfaction is our #1 goal. If you have questions or concerns with your
vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager
or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please
contact the Lincoln Customer Assistance Center.
In the United States:
Ford Motor Company
Lincoln Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
TDD for hearing impaired:
1-800-232-5952
In Canada:
Ford Motor Company
Customer Assistance Centre
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5B4
1-800-565-3673 (FORD)
In Caribbean, Central America, Israel and
Sub-Saharan Africa:
Ford Motor Company
Worldwide Direct Market Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
E-mail: [email protected]
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
E-mail: [email protected]
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Assistance Center
API World Tower, 17th Floor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-326084
Fax: 971-4-327299
E-mail: [email protected]