2004 Lincoln LS Warranty Guide 4th Printing

2004 Lincoln LS Manual

2004 Lincoln LS manual content summary:

  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 1
    the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Lincoln Customer Relationship Center. In the United States: Ford Motor Company Lincoln Customer Relationship Center 16800 Executive Plaza Drive P.O. Box
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  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 3
    Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2004-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 4
    FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage Explanation Of California Emissions Warranties What Is Covered? What Is Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN
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    to the New Vehicle Limited Warranty. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems (pages 13-24). Ford Motor Vehicle Assurance Company (a subsidiary of Ford Motor Company, The American Road, Dearborn
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 6
    Ford Motor Company dealer is available to assist you with all your automotive needs. Please follow the procedures outlined on the front page of this booklet. In addition, if you are an eligible U.S. owner, you may use - at no cost the services of the Dispute Settlement Board. The Board is a panel of
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 7
    Scheduled Maintenance Guide. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 8
    ? The New Vehicle Limited Warranty and the Emissions Warranties described in this booklet apply to your vehicle if: • it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; or • it was originally sold or leased by Ford Motor Company or one of its
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 9
    Ford or Ford Motor Vehicle Assurance Company to limit how long an implied warranty lasts or to exclude Warranty also applies to the Emissions Warranties described on pages 13-24. NOTE: If you are an eligible U.S. owner and have a warranty concern unresolved by your dealer, you may use the services
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 10
    New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION (Perforation only) 4/50,000 5/50,000 5/UNLIMITED The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 11
    Ford Motor Company dealer has the desire to ensure your complete satisfaction at no out-of-pocket cost to you. In addition, you have the option of having a tire warranty repair performed by the tire manufacturer's authorized service center. If you go to a tire service center during the Ford Bumper
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 12
    , vandalism, or riot • fire or explosion • using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be ingested into the engine • misuse of the vehicle, such a driving over curbs, overloading, racing or using
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    . Some examples of maintenance and normal wear are: • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments and tire balancing • tire rotation • Brake pad/lining • cleaning/polishing Some maintenance and wear items have limited coverage
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 14
    company; this will void the New Vehicle Limited Warranty • converted Town Car Limousines that are not equipped with Limousine Builder's Package (418) Option or if the wheel base is extended beyond 120 inches or if the Gross Vehicle Weight Rating (GVWR) exceeds 7,100 pounds. See important information
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    dealership if within 35 miles • flat tire change • fuel delivery • jump starts • lock-out assistance The Roadside Assistance Program is separate from the New Vehicle Limited Warranty, but the Program's time period runs concurrently with Bumper to Bumper Warranty Coverage (four years or 50,000 miles
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 16
    LINCOLN LIMOUSINE LIMITED WARRANTY If you have purchased or leased a 2004-Model Lincoln Town Car (equipped with the 418 Limousine Builder's Package) or Lincoln Navigator (equipped with the 17L Builder's Package) converted into a limousine or six-door professional Funeral car by a Lincoln Qualified
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 17
    80,000 * Catalytic converters, electronic emissions control unit, and onboard emissions diagnostic device (required 8 years/80,000 mile coverage per the Clean Air Act) For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 14) ➡ Emissions Performance Warranty (pages
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 18
    16) Under the Emissions Defect Warranty, Ford Motor Company also provides coverage, including labor and diagnosis, for eight years or 80,000 miles (whichever occurs first) for these emissions parts: • catalytic converter • electronic emissions control unit (PCM) • onboard emissions diagnostic device
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 19
    • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • Controls for Deceleration • Electronic Engine Control Sensors and Switches • Electronic Ignition System • Evaporative Emissions Control System • Exhaust Gas Recirculation (EGR
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    • Fuel Tank • Idle Air Control (IAC) Valve • Ignition Coil and/or Control Module • Intake Manifold • MIL/On-Board Diagnostic (OBD) System • PCV System and Oil Filler Cap Powertrain Control Module Secondary Air Injection System Spark Control Components Spark Plugs and Ignition Wires Throttle Air
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 21
    California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under the emissions control warranty to owners of vehicles certified for sale in California, (your Vehicle Emissions Control Information label will
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 22
    emission control system may include parts such as the carburetor or fuel injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Ford Motor Company
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 23
    Relationship Center at 1-800-521-4140 or the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001 El Monte, California 91731-2990 WHAT IS COVERED? The parts listed on page 20 are covered by the long-term Emissions Defect Warranty
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 24
    DESCRIPTION Anti-Lock Brake (ABS) Module CAM Timing Assembly Catalytic Converter Evap. Vap. Storage Can. Fuel Injector Fuel Supply Manifold Fuel Injection System Wiring Fuel Tank Fuel Tank Sender & Pump Intake Manifold Transmission Harness Connector 1) Town Car 2) Aviator 3.0L X X X X Engine Size
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 25
    Also covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, fuel lines, and wiring Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 26
    requirements HOW DO I GET WARRANTY SERVICE? To get service under your emission warranties, take your vehicle to any Lincoln dealer as soon as possible after illumination of the Malfunction Indicator Light or it has failed an EPA-approved test or a California Smog Check inspection. Be sure to
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 27
    that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may jeopardize your emissions warranty coverage. NOTE: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost of which is not
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 28
    will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. If you are not satisfied with the handling of a warranty matter, see Customer Assistance, on the front page of this booklet
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 29
    or Ford Motor Service Company. It provides: • benefits during the warranty period depending upon the plan you purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items); and • protection against covered repair costs after your Bumper to Bumper Warranty expires You
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 30
    Board offers a voluntary, free, independent process for resolving warranty disputes. You may apply to the Board if you are an eligible owner of a Ford Motor Company vehicle in the United States. For details, please refer to your Owner Guide. For a brochure/application, speak to your dealer or
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 31
    state's law.) In other states, where not specifically required by state law, Ford Motor Company requests that you give us the written notice. Send your written notification to: Ford Motor Company Lincoln Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 27
  • 2004 Lincoln LS | Warranty Guide 4th Printing - Page 32
    wheelbase) or in a manner that results in a Gross Vehicle Weight Rating (GVWR) exceeding 7,500 pounds. The wheelbase on the Lincoln Navigator weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is voided, applicable Emissions Warranties
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Your satisfaction is our #1 goal. If you have questions or concerns with your
vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager
or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please
contact the Lincoln Customer Relationship Center.
In the United States:
Ford Motor Company
Lincoln Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
TDD for hearing impaired:
1-800-232-5952
In Canada:
Ford Motor Company of Canada,
Limited
Customer Relationship Centre
P.O. Box 2000
Oakville, Ontario L6J 5B4
1-800-565-3673 (FORD)
In Caribbean, Central America, Israel and
Sub-Saharan Africa:
Ford Motor Company
Worldwide Direct Market Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Relationship Center
API World Tower, 17th Floor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-3326084
Fax: 971-4-3327299