2005 Lincoln LS Customer Assistance Guide 1st Printing
2005 Lincoln LS Manual
2005 Lincoln LS manual content summary:
- 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 1
® It is more than the gratification of owning a Lincoln vehicle. The Lincoln Commitment ® is a comprehensive owner benefits package designed to provide you with services to support your every driving need. When you took delivery of your new Lincoln, you drove off with more than a fine luxury - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 2
21085 Towncar BROCHURE 6/3/03 4:58 PM Page 2 BENEFITS T Transportation Assistance Roadside Assistance New-Vehicle Limited Warranty Lincoln Complimentary Maintenance Lincoln Customer Assistance Center Lincoln Owner Card Important Information Offices 3 4 6 7 9 10 11 14 2. - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 3
6/3/03 4:58 PM Page 3 T R A N S P O RTAT I O N A S S I S TA N C E 3 4 6 7 9 10 11 14 Should your Lincoln require warranty service, Transportation Assistance gives you peace of mind knowing that alternate transportation will be provided for you. Not only that, Transportation Assistance will help - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 4
for everything from a flat tire to a dead battery. You have the peace of mind of knowing that service. Service call for delivery of gasoline, including the cost of enough gasoline to get you to the nearest gas station (usually 2 gallons). Towing of your vehicle to the nearest Ford or Lincoln - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 5
$100 per disablement) for: The cost of the roadside service. The cost of towing your Lincoln to the nearest Ford or Lincoln Mercury dealership. Items Not Covered red on h lease 0,000 Parts, gas (in addition to the service call delivery provision noted above), rental of towing equipment, storage - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 6
providing coverage for 5 years with unlimited mileage. There is no deductible. Please see your dealer and, for complete details, the Lincoln Warranty Guide. 4 years/50,000 miles - Bumper-to-Bumper 4 years/50,000 miles - Emissions 5 years/Unlimited miles - Corrosion-Perforation LI MA Scheduled - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 7
scheduled maintenance as outlined in your Scheduled Maintenance Guide for the first year or 12,000 miles (whichever occurs first), of ownership on all 2004 model year Lincoln vehicles sold in the U.S. Coverage begins with the original in-service date (warranty start date) and zero mileage. Normal - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 8
03 4:58 PM Page 8 LI AS Backed by Lincoln Most importantly, Lincoln Complimentary Maintenance is backed by Lincoln and honored at any one of the more than 1,350 Lincoln dealers in the U.S. Maintenance Schedule To help ensure your Lincoln vehicle delivers the high level of performance it was - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 9
Friday, except holidays, and you'll speak to a dedicated Lincoln specialist who will work with you until your questions or concerns are resolved. If calling after business hours, a service representative will take a message and have a Lincoln specialist return your call the next business day. nance - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 10
Owner Card is your key to receiving the many benefits outlined in this booklet. This card, located in the back of this booklet, contains the information and phone number you need to call for the Lincoln Commitment ® Hotline or Roadside Assistance. That number is 1 800 521-4140. Dealer Refe Program - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 11
Page 11 I M P O RTA N T I N F O R M AT I O N the ocated n and Dealer Referral Program If you are away from home and need the services of a Lincoln dealer, call the Lincoln Commitment ® Hotline at 1 800 521-4140 for the name, address, and phone number of a nearby dealership. at Change-of-Address - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 12
Club membership is valid for 4 years, or 50,000 miles (whichever occurs first) from the original delivery date of your new Lincoln and will expire after that period or when either you or the Club indicates in writing that membership is to be canceled. If canceled, you - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 13
Number (VIN) of your Lincoln appears on the top edge of the instrument panel next to the windshield on the driver's side. Please make note of it as it represents your membership number with the Club. Note: As part of our continuing effort to provide highquality service to our members, telephone - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 14
#760 Meridian, MS 39301 Montana 2701 Brooks Missoula, MT 59801 Nebraska 223 N. 48th St., Ste. I Lincoln, NE 68504 14. Nevada 5085 W. Sahara Ave., #130 Las Vegas, NV 89102 New Mexico 1300 El Paso, Ste. K Las Cruces, NM 88001 Oklahoma 9122 B East 31st St. Tulsa, OK 74145 South Carolina 249 Butler Road - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 15
for details. Fleet sales are excluded from Lincoln Complimentary Maintenance coverage. Maintenance covered by Lincoln Complimentary Maintenance is based on the schedules in your new vehicle Scheduled Maintenance Guide. Since Maintenance needs vary by vehicle and driving conditions, please consult - 2005 Lincoln LS | Customer Assistance Guide 1st Printing - Page 16
24 hours a day. Please call the number on the card on the right, and be prepared to give the exact location of your Lincoln and a telephone number where you can be reached. Roadside Service Assistance is valid for 4 years or 50,000 miles (whichever occurs first) from the original warranty start date
T H E
L I N C O L N
C O M M I T M E N T
It is more than the gratification of owning a Lincoln
vehicle. The Lincoln Commitment
is a comprehensive
owner benefits package designed to provide you with
services to support your every driving need.
When you took delivery of your new Lincoln, you drove
off with more than a fine luxury vehicle – you also took
with you the many benefits of the Lincoln Commitment.
We encourage you to read this booklet, become familiar
with the benefits of the Lincoln Commitment,
and then
take full advantage of them. If you have any questions or
concerns, please call 1 800 521-4140.
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