2007 Lincoln Navigator Customer Assistance Guide 1st Printing
2007 Lincoln Navigator Manual
2007 Lincoln Navigator manual content summary:
- 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 1
45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 1 the benefits of owning THE BENEFITS OF OWNING A LINCOLN - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 2
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® It is more than the gratification of owning a Lincoln vehicle. The Lincoln Commitment® is a comprehensive owner benefits package designed to provide you with services to support your every driving need. When you took delivery of your new Lincoln, you drove off with more than a fine luxury - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 4
45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 2 BENEFITS Transportation Assistance Roadside Assistance New-Vehicle Limited Warranty Lincoln Complimentary Maintenance Lincoln Customer Resolution Center Lincoln Owner Card Important Information Offices 3 4 6 7 9 10 11 14 2. - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 5
45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 3 T R A N S P O RTAT I O N A S S I S TA N C E Should your Lincoln require warranty service, Transportation Assistance gives you peace of mind knowing that alternate transportation will be provided for you. Not only that, Transportation - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 6
miles (whichever occurs first). Requirements for Coverage Items Covered Flat tire change with a good spare Battery Jump Start Lock out Assistance (key replacement cost is the customer's responsibility) Fuel Delivery - Independent Service Contractors, if not prohibited by state, local or municipal - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 7
, storage fees, tire repair or any labor performed at a garage or service facility. Parts involved in lock-out service. Any form of impound towing or towing by anything other than a licensed service station or garage. All Reimbursement Claims Should be sent to Lincoln Commitment® Headquarters - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 8
000 miles (whichever occurs first). You also receive a corrosion-perforated limited warranty providing coverage for 5 years with unlimited mileage. There is no deductible. Please see your dealer and, for complete details, the Lincoln Warranty Guide. 4 years/50,000 miles - Bumper-to-Bumper 6 years/70 - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 9
N TA RY MAINTENANCE Lincoln Commitment® helps you drive with the confidence of knowing Guide for the first year or 15,000 miles (whichever occurs first), of ownership on your Lincoln MKX and MKZ sold in the U.S. Coverage begins with the original in-service date (warranty start date) and zero mileage - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 10
ensure your Lincoln vehicle delivers the high level of performance it was designed to provide, please follow this easy maintenance schedule: 5,000 Miles - All Vehicles (excluding 2007 Model Year MKX and MKZ) - Change engine oil and filter - Perform multi-point inspection - Rotate tires 7,500 Miles - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 11
07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 9 LINCOLN CUSTOMER RESOLUTION CENTER If you ever have any questions regarding your Lincoln or Lincoln Commitment,® just call the Lincoln Commitment ® Hotline at 1 800 521-4140. The Lincoln Commitment® Hotline provides you with a convenient way to - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 12
5:37 PM Page 10 LINCOLN OWNER CARD Your Lincoln Owner Card is your key to receiving the many benefits outlined in this booklet. This card, located in the back of this booklet, contains the information and phone number you need to call for the Lincoln Commitment ® Hotline or Roadside Assistance - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 13
If you are away from home and need the services of a Lincoln dealer, call the Lincoln Commitment ® Hotline at 1 800 521-4140 for the name, address, and phone number of a nearby dealership. Change-of-Address Procedure Please call the Lincoln Commitment ® Hotline at 1 800 521-4140 to notify us - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 14
Club membership is valid for 6 years, or 70,000 miles (whichever occurs first) from the original delivery date of your new Lincoln and will expire after that period or when either you or the Club indicates in writing that membership is to be canceled. If canceled, you - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 15
Number (VIN) of your Lincoln appears on the top edge of the instrument panel next to the windshield on the driver's side. Please make note of it as it represents your membership number with the Club. Note: As part of our continuing effort to provide highquality service to our members, telephone - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 16
additional information regarding Lincoln Commitment,® please call Lincoln Commitment® Headquarters at 1 800 521-4140. California 17330 Brookhurst St., Ste. 340 Fountain Valley, CA 92708 Kansas 1117 S. Rock Road, #1 Wichita, KS 67207 Louisiana 8345 Florida Blvd., D-4 Baton Rouge, LA 70806 Maryland - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 17
the use of Ford-authorized remanufactured parts may be required. See your dealer or your copy of the warranty for complete details on the original factory limited warranty. Coverage for all vehicles excluding MKX and MKZ begins with the original in-service date (warranty start date) and zero mileage - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 18
number where you can be reached. Roadside Service Assistance is valid for 6 years or 70,000 miles (whichever occurs first) from the original warranty start date. Benefits are provided by Ford Auto Club, Inc. The Lincoln Customer Resolution Center is available to assist you with any questions - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 19
carefully along the perforations to obtain your Lincoln 24-Hour Roadside Assistance Card. 2 4 - H O U R R O A D S I D E A S S I S TA N C E LINCOLN CUSTOMER RESOLUTION CENTER 800 521-4140 IN USA 2 4 - H O U R R O A D S I D E A S S I S TA N C E LINCOLN CUSTOMER RESOLUTION CENTER 800 521-4140 IN USA - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 20
37 PM Page 18 Owner VIN Dealer Dealer Phone: Should you have any questions about your Lincoln vehicle or the Lincoln ownership experience, just call your dealership. Or, dial the Lincoln Resolution Center at 800-521-4140 and one of our customer assistance representatives will answer your questions - 2007 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 21
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45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 20 *7W1J19328AA* 7W1J-19328-AA September 2006 First Printing Benefits Guide Lincoln Commitment ® Headquarters Ford Auto Club, Inc. P.O. Box 224688, Dallas, TX 75222-688 Litho in U.S.A.
THE BENEFITS OF OWNING A LINCOLN
the benefits of owning
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