2007 Lincoln Navigator Warranty Guide 2nd Printing
2007 Lincoln Navigator Manual
2007 Lincoln Navigator manual content summary:
- 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 1
Ford Export Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800 - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 2
Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2007-MODEL VEHICLE Limitations and Disclaimers Quick Reference: Warranty Coverage What Is Covered ? What Is Not Covered? 4. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. Virgin Islands) 5. - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 3
service, but you may also take your vehicle to another Ford Motor Company dealership authorized to service Lincoln 2007-model Lincoln vehicle. If you bought a previously owned 2007-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor may use - at no cost the services of - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 4
work is always entered in your Scheduled Maintenance Guide. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The dealership looks forward to meeting your - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 5
stated elsewhere in this guide. Some states have mandated alternate time coverage periods for parts of your vehicle (e.g. Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 6
2007-model Ford employees or dealers, may modify or waive any part of these warranties. Ford and its dealers reserve the condition of these warranties, you are responsible for properly using, maintaining, and caring for your vehicle as outlined in your Owner Guide and Scheduled Maintenance Guide - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 7
capacity. Ford shall not be liable for any damages caused by delay in delivery or furnishing of any products and/or services . You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car at all if you use your vehicle for business or - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 8
you are not required to first use BBB AUTO LINE to resolve your type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for four years unless you drive - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 9
Motor Company dealers will, without charge, repair, replace, or adjust all parts on your vehicle that malfunction or fail during normal use and upon expiration of this warranty, any such liability shall terminate. Conditions that are not covered by the New Vehicle Limited Warranty are described on - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 10
performed by the tire manufacturer's authorized service center. If you go to a tire service center for a repair covered by the Motor Company dealership for refund consideration. When making warranty repairs on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 11
seals and gaskets, torque converter, transfer case (including all internal parts), transmission case, transmission mounts; Front-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive shafts, final drive housing (including all internal parts), hubs-automatic front locking - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 12
or leased a 2007-model Lincoln Town Car (equipped with the 418 or 419 Builder's Package) or Lincoln Navigator L (equipped with the 17L Builder's Package) converted into a limousine, six-door professional funeral car or hearse, by a Lincoln Qualified Vehicle Modifier, your Town Car or Navigator L is - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 13
part) or any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes a Ford part to fail. Examples include, but are not limited to lift kits, oversized tires, roll bars, cellular phones, alarm - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 14
air filters tire rotation cleaning/polishing clutch linings • Wiper blades • Wheel alignments and tire balancing • Brake service, regardless of miles driven • wheel use, racing, spinning (as when stuck in snow or mud), improper mounting or dismounting, or tire repair Other Items or Conditions - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 15
Љ by an insurance company; this will void the New Vehicle Limited Warranty • converted Town Car limousine, funeral coach or hearses that are not equipped with the Limousine Builder's Package (418 or 419) Option or if the wheel base is extended beyond 120 inches or if the Gross Vehicle Weight Rating - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 16
period, Ford can arrange roadside assistance and charge your credit card unless the problem is covered by another Ford warranty. Ford will pay the tow charge under period, Ford will cover towing to the nearest Ford Motor Company dealership. 5. Federal requirements for emissions warranties QUICK - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 17
What is Not Covered? (page 18) Emissions Defect Warranty Coverage During the warranty coverage period, Ford Motor Company warrants that: • your vehicle is designed, built, and equipped to meet - at the or adjustment of defective emissions-related parts listed under What is Covered? (pages 17-18) 15 - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 18
, Ford Motor Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 19
(A penalty or sanction can include being denied the right to use your vehicle.) • Your vehicle has not been tampered with, Parts Covered by Emissions Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors Air Induction System Altitude Compensation System Catalytic Converter - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 20
warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, fuel lines, and wiring harnesses that are used with components on the list of parts, above. Concerning parts that should be replaced on a certain recommended maintenance schedule: These - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 21
Motor Company provides under the emissions control warranty to owners of vehicles certified for sale for California Certified Vehicles TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS the time the California Air Resources Board certified your vehicle for sale in California. For full - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 22
control system may include parts such as the carburetor or fuel injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Ford Motor Company will repair - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 23
manual. Ford Motor Lincoln dealer as soon as a problem exists . The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. As the vehicle owner, you should also be aware that Ford Motor Company may deny you warranty coverage if your vehicle or a part - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 24
list are covered by defect warranties: List of Parts Covered by Emissions Warranties • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors • Air Induction System • Altitude Compensation System • Catalytic Converter • Controls for Deceleration • Electronic Engine Control Unit (ECU - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 25
Up to 7 Years/70,000 Miles, Whichever First Occurs) Lincoln Vehicles (Mark LT, MKX, MKZ, Navigator and Town Car ABS Module (Town Car) Cam Timing Assembly (Except MKX) Camshaft Drive Assembly Kit (Left-hand) Catalytic Converter Dash Panel and Headlamp Junction Wire Assembly Electronic Engine Control - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 26
, belts, connectors, fuel lines, and wiring harnesses that are used with components on the List of Parts. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner Guide and - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 27
warrantable repair(s) within 30 days of you bringing your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford Motor Company will reimburse you for the cost of these warranty repairs including diagnosis, if you take the - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 28
to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. CUSTOMER ASSSITANCE - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 29
VEHICLE You can get more protection for your new Lincoln vehicle by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company or subsidiaries of Ford Motor Company (Ford Motor Service Company or the American Road Insurance Company). They provide - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 30
if your warranty concern has not been resolved using the three-step procedure, you may be eligible The BBB AUTO LINE program consists of two parts - mediation and arbitration. Initially, the Arlington, Virginia 22203-1833 NOTE: Ford Motor Company reserves the right to change eligibility limitations - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 31
the remedies provided by your state's law.) In other states, where not specifically required by state law, Ford Motor Company requests that you give us the written notice. Send your written notification to: Ford Motor Company Lincoln Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 29 - 2007 Lincoln Navigator | Warranty Guide 2nd Printing - Page 32
Vehicle Weight Rating (GVWR) exceeding 9,900 pounds. If a Lincoln Town Car or Navigator L limousine and funeral coach or hearse is NOT Limited warranty is voided, any Ford Extended Service Plan (ESP) contract is voided, and in-use compliance). Any other Lincoln vehicle converted to limousine and
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Your satisfaction is our #1 goal. If you have questions or concerns, or are
unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies
or procedures, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
www.customersaskford.com
In Canada:
Lincoln Centre
Ford Motor Company
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In Caribbean, Central America, Israel and
Sub-Saharan Africa:
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
E-mail: [email protected]
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
E-mail: [email protected]
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Relationship Center
API World Tower, 17th Floor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-3326084
Fax: 971-4-3327299
E-mail: [email protected]