2008 Lincoln Navigator Customer Assistance Guide 1st Printing
2008 Lincoln Navigator Manual
2008 Lincoln Navigator manual content summary:
- 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 1
take full advantage of them. If you have any questions or concerns, please call 1 800 392-3673. It is more than the gratification of owning a Lincoln vehicle. The Lincoln Commitment® is a comprehensive owner benefits package designed to provide you with services to support your every driving need. - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 2
85214 Lincoln CommitCard.qxp:45739 4/27/07 8:12 AM Page 2 BENEFITS Transportation Assistance Roadside Assistance New Vehicle Limited Warranty 3 4 6 7 10 11 14 9 Lincoln Customer Relationship Center Lincoln Owner Card Offices Important Information Lincoln Complimentary Maintenance 2. - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 3
I O N A S S I S TA N C E Should your Lincoln require warranty service, Transportation Assistance gives you peace of mind knowing that alternate transportation will be a loaner vehicle or shuttle service, convenience, cost savings and confidence are all yours. Please schedule a service appointment in - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 4
years or 70,000 miles (whichever occurs first). Items Covered Flat tire change with a good spare Battery Jump Start Lock out Assistance (key replacement cost is the customer's responsibility) Fuel Delivery - Independent Service Contractors, if not prohibited by state, local or municipal law shall - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 5
or any labor performed at a garage or service facility. Parts involved in lock-out service. Any form of impound towing or towing by anything other than a licensed service station or garage. Should be sent to Lincoln Commitment® Headquarters (address on the back of this booklet) within 20 days of - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 6
Lincoln CommitCard.qxp:45739 4/27/07 8:12 AM Page 6 NEW VEHICLE L I M I T E D WA R R A N T Y For a detailed description of what is covered and what is not covered by your vehicle's New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner's Guide - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 7
* Lincoln covers all normal scheduled maintenance as outlined in your Scheduled Maintenance Guide for the first year or 15,000 miles (whichever occurs first) of ownership on all vehicles sold in the U.S. Coverage begins with the original in-service date (warranty start date) and zero mileage - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 8
Maintenance is backed by Lincoln and honored at any one of the more than 1,350 Lincoln dealers in the U.S. To help ensure your Lincoln vehicle delivers the high level of performance it was designed to provide, please follow this easy maintenance schedule: 7,500 Miles - Change engine oil and filter - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 9
regarding your Lincoln or Lincoln Commitment, please call the Lincoln Customer Relationship Center at 1 800 392-3673. Our Customer Care Representatives are available Monday through Friday, 8:00 am to 5:00 pm your local time. For your after-hours convenience, we also offer online support at www - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 10
CommitCard.qxp:45739 4/27/07 8:12 AM Page 10 LINCOLN OWNER CARD Your Lincoln Owner Card is your key to receiving the many benefits outlined in this booklet. This card, located in the back of this booklet, contains the information and phone number you need when calling for Roadside Assistance - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 11
the services of a Lincoln dealer, call the Lincoln Customer Relationship change. To obtain a claim form, please call 1 800 392-3673 select Roadside assistance, and a customer representative will mail one to you. Completed claim forms should be mailed to: Lincoln Commitment® Headquarters Ford Auto - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 12
/07 8:12 AM Page 12 I M P O RTA N T I N F O R M AT I O N ( c o n 't ) As a Lincoln owner, you are entitled to Roadside Assistance as provided by Ford Auto Club, Inc. This booklet and your membership card constitute your agreement with Ford Auto Club, Inc. to receive this benefit in the U.S. Ford - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 13
85214 Lincoln CommitCard.qxp:45739 4/27/07 8:12 AM Page 13 Note: As part of our continuing effort to provide high quality service to vehicle is your Lincoln. The Lincoln Vehicle Identification Number (VIN) of your Lincoln appears on the top edge of the instrument panel next to the windshield on - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 14
85214 Lincoln CommitCard.qxp:45739 4/27/07 8:12 AM Page 14 OFFICES To fulfill requirements, certain states (indicated below) require that a list of Ford Auto Club, Inc. offices be printed. California 17330 Brookhurst St., Ste. 340 Fountain Valley, CA 92708 Kansas 1117 S. Rock Road, #1 Wichita, - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 15
on the original factory limited warranty. The Maintenance Schedule examples show you the type of coverage provided. Your actual plan will be based on your vehicle's needs as stated in your vehicle's Scheduled Maintenance Guide. Lincoln Complimentary Maintenance is available in the U.S. (May be - 2008 Lincoln Navigator | Customer Assistance Guide 1st Printing - Page 16
Roadside Assistance is valid for 6 years or 70,000 miles (whichever occurs first) from the original warranty start date. Benefits are provided by Ford Auto Club, Inc. The Lincoln Customer Relationship Center is available to assist you with any questions or concerns that you may have regarding your
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T H E
L I N C O L N
C O M M I T M E N T
It is more than the gratification of owning a Lincoln
vehicle. The Lincoln Commitment
®
is a comprehensive
owner benefits package designed to provide you with
services to support your every driving need.
When you took delivery of your new Lincoln, you drove
off with more than a fine luxury vehicle – you also took
with you the many benefits of the Lincoln Commitment
®
.
We encourage you to read this booklet, become familiar
with the benefits of the Lincoln Commitment
®
, and then
take full advantage of them. If you have any questions or
concerns, please call 1 800 392-3673.
®
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