2009 Lincoln MKS Warranty Guide 2nd Printing
2009 Lincoln MKS Manual
2009 Lincoln MKS manual content summary:
- 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 1
2005 MODEL 2009 MODELYEAR YEARWARRANTY WARRANTY GUIDE GUIDE warranty guide 2009 MODEL YEAR - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 2
Middle East & North Africa Customer Relationship Center API World Tower, 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-mail: [email protected] In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 3
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Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2009-MODEL VEHICLE Limitations and Disclaimers Quick Reference: Warranty Coverage What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. Virgin Islands) 5. FEDERAL - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 5
Explanation Of California Emissions Warranties Coverage for 2009-Model Vehicles What Is Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 6
2009-model Lincoln vehicle. If you bought a previously owned 2009-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems the services of the BBB AUTO - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 7
the vehicle and confirmation of maintenance work is always entered in your Scheduled Maintenance Guide. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 8
you, the owner of the vehicle. During the Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide - intended to increase your overall satisfaction with your vehicle. Sometimes Ford - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 9
warranties, you are responsible for properly using, maintaining, and caring for your vehicle as outlined in your Owner Guide and Scheduled Maintenance Guide. Ford recommends that you maintain copies of all maintenance fuel, telephone, travel, meals, or lodging, the loss of personal or commercial - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 10
liable for any damages caused by delay in delivery or furnishing of any products and/or services. You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car or light truck is reasonably fit for the general purpose for which it was sold) or an - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 11
of warranty coverage for more specific information. For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for four years unless you drive - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 12
exceed the cost of correcting manufacturing defects as herein provided and upon expiration of this warranty, any such liability shall terminate. Conditions that are not covered by the New Vehicle Limited Warranty are described on pages 10-13. When making warranty repairs on your vehicle, the dealer - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 13
New Vehicle Limited Warranty time in service and mileage coverage period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN 1-12,000 12,001-24,000 24,001-36,000 36,001-50,000 PERCENT OF PARTS COVERED BY FORD - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 14
: all internal parts, clutch cover, seals and gaskets, torque converter, transfer case (including all internal parts), transmission case, transmission mounts; Front-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive shafts, final drive housing (including all internal - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 15
Lincoln Limousine Limited Warranty If you have purchased or leased a 2009-model Lincoln Town Car (equipped with the 418 or 419 Builder's Package) or Lincoln Navigator L (equipped with the 17L Builder's Package) converted into a limousine, six-door professional funeral car or hearse, by a Lincoln - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 16
Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are: • oil changes - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 17
during the first 12 months in service, regardless of miles driven • wheel alignments and tire balancing (unless required by a warranty repair) will be provided during the first 12 months or 12,000 miles in service, whichever occurs first • Brake pad/lining replacements will be provided during - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 18
Љ by an insurance company; this will void the New Vehicle Limited Warranty • converted Town Car limousine, funeral coach or hearses that are not equipped with the Limousine Builder's Package (418 or 419) Option or if the wheel base is extended beyond 120 inches or if the Gross Vehicle Weight Rating - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 19
cover: • Towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles • Flat tire change (vehicle must have useable spare) • Fuel unless the problem is covered by another Ford warranty. Ford will pay the tow charge under the other warranty. For - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 20
requirements. The warranties are: • Emissions Defects Warranty • Emissions Performance Warranty For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 15) ➡ Emissions Performance Warranty (pages 16-17) ➡ What is Covered? (pages 17-18) ➡ What is Not Covered? (page 18 - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 21
device or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide, the Scheduled Maintenance Guide, and this booklet. • Your vehicle fails to conform, during the warranty coverage period - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 22
are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty. List of Parts Covered by Emissions Warranties • Air Flow Sensor • Electronic Ignition System • Air/Fuel Feedback Control • Evaporative Emissions Control System and Sensors System Air Induction System Altitude - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 23
that is specified in your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Lincoln dealer maintains a complete list of parts covered by emissions warranties. For more details about the - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 24
getting service under the Federal Emissions Performance Warranty, or if you want to report what you believe to be violations of the terms of this warranty, you may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios Building 1200 - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 25
Air Resources Board. This coverage is in addition to the Federal Emission warranties (page 16). Emissions Warranties for California Certified Vehicles TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Short-Term Warranty Long-Term Warranty* EMISSIONS PERFORMANCE WARRANTY - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 26
pages 23-24) ➡ What Is Not Covered? (page 25) EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations The California Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on your 2009-model vehicle. In California, new motor - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 27
-term emission control system DEFECTS WARRANTY. Owner's Warranty Responsibilities: As the vehicle owner, you are responsible for the performance of the required maintenance listed in your owner's manual. Ford Motor Company recommends that you retain all receipts covering maintenance on your vehicle - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 28
following list are covered by defect warranties: List of Parts Covered by Emissions Warranties • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control • Fuel Injector Supply Manifold System and Sensors • Fuel Tank Air Induction System Altitude Compensation System Catalytic Converter - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 29
) UNDER LONG-TERM DEFECTS WARRANTY (Coverage for Up to 7 Years or 70,000 miles, Whichever First Occurs) All Lincoln Vehicles • ABS Module (Town Car only) • Cam Timing Assembly • Camshaft Drive Assembly Kit-left (except Town Car) • Catalytic Converter • Catalyst Inlet Pipe (MKS only) • Dash Panel and - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 30
replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about the specific parts - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 31
WARRANTY SERVICE? To get service under your emission warranties, take your vehicle to any Lincoln dealer as soon as possible after illumination of the Malfunction Indicator Light the repair is covered by the warranty. If the dealer has a question about Emissions Performance Warranty coverage, it will - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 32
. To have repairs made under this warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 33
(Ford Motor Service Company or the American Road Insurance Company). They provide: • benefits during the warranty period depending upon the plan you purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items); and • protection against covered repair costs after - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 34
arbitration process. An arbitration hearing will be scheduled so that you can present your case general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to Center at 1-800-392-3673. NOTE: Ford Motor Company reserves the right to change - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 35
price, under certain circumstances. The laws vary from state to state. To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of any defects to: Ford Motor Company Lincoln Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 30 - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 36
Gross Vehicle Weight Rating (GVWR) exceeding 9,900 pounds. If a Lincoln Town Car or Navigator L limousine and funeral coach or hearse is NOT equipped with the New Vehicle Limited warranty is voided, any Ford Extended Service Plan (ESP) contract is voided, applicable Emissions Warranties may also be - 2009 Lincoln MKS | Warranty Guide 2nd Printing - Page 37
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9W1J 19T201 BA July 2008 Second Printing Warranty Guide Litho in U.S.A.
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2005 MODEL YEAR WARRANTY GUIDE
warranty guide
2009 MODEL YEAR
2009
MODEL YEAR WARRANTY GUIDE