2014 Lincoln Navigator Warranty Guide Printing 2

2014 Lincoln Navigator Manual

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  • 2014 Lincoln Navigator | Warranty Guide Printing 2 - Page 1
    lincolnowner.com lincolncanada.com 2014 Model Year Warranty Guide (Excluding Hybrid) EW1J 19T201 BA • April 2013 • Second Printing Warranty Guide • Lincoln • Litho in U.S.A.
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    Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. In the United States: Lincoln In Canada: Lincoln Centre Ford Motor Company of Canada, Limited
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    Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2014-MODEL VEHICLE Limitations and Disclaimers Quick Reference: Warranty Coverage What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service (United States, Puerto
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    Of California Emissions Warranties Coverage for 2014-Model Vehicles What Is Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) 10
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    vehicle to another Ford Motor Company dealership authorized to service Lincoln vehicles. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that, depending on the warranty repair needed, the vehicle may need to be
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    KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of your new vehicle or the day it is first put into service (for example Owner's Manual. Your Ford or Lincoln dealership, or Ford or Lincoln Auto Care Service Center, has factory-trained technicians who can perform
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    , the tax must be paid by you, the owner of the vehicle. During the Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Owner's Manual - intended to increase your overall satisfaction with your vehicle
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    of similar vehicles. As a condition of these warranties, you are responsible for properly using, maintaining, and caring for your vehicle as outlined in your Owner's Manual. Ford recommends that you maintain copies of all maintenance records and receipts for review by Ford. Ford and your dealer are
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    shall not be liable for any damages caused by delay in delivery or furnishing of any products and/or services. You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car or light truck is reasonably fit for the general purpose for which it
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    Act, 15 U.S.C. § 2301 et seq. To the extent permitted by the applicable state ''Lemon Law'', you are also required to submit your warranty dispute to the BBB AUTO LINE before exercising any rights or seeking remedies under the ''Lemon Law''. If you choose to seek remedies that are not created by the
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    coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. Please refer to the description of warranty coverage for more specific information. For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines
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    applicable coverage period due to a manufacturing defect in factory-supplied materials or factory workmanship. This warranty does not mean that each manufacturing processes and such defects could result in the need for repairs. For this reason, Ford provides the New Vehicle Limited Warranty in order
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    that may extend beyond the New Vehicle Limited Warranty coverage. You will find the manufacturer's tire warranty with the owner literature supplied with your vehicle. You have the option of having a tire warranty repair performed by the tire manufacturer's authorized service center. If you go to
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    due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty - our policy is to provide free repair of
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    engine • misuse of the vehicle, such a driving over curbs, overloading, racing or using the vehicle as a permanent stationary power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty starting systems and performance-enhancing powertrain components or software and
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    New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Owner's Manual. Some examples of maintenance and normal wear are: • oil changes
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    in service, whichever occurs first. • Brake pad/lining replacements will be provided during the first 12 months or 18,000 miles in service, whichever occurs first. Tire Wear or Damage The New Vehicle Limited Warranty signal reception by the external antenna, viruses or other software problems) 13
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    equipped with the proper Builder's Package, is extended beyond its limitations, or its Gross Vehicle Weight Rating (GVWR) is extended beyond its limitations. See important information about MKT Town Car conversions on page 32. • converted Navigator L Limousines that are not equipped with the proper
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    tire change (vehicle must have useable spare) • Fuel delivery ( cost is customer responsibility) • Winching (vehicle must be within 100 feet of a paved or county-maintained road) The Roadside Assistance Program is separate from the New Vehicle Limited Warranty. It begins at the warranty start date
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    provides, in compliance with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions Performance Warranty For full details on emissions control coverage, see: ➡ Emissions Defect Warranty (page 16) ➡ Emissions Performance Warranty (pages 18-18) ➡ What is Covered? (pages
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    -related defects in factory-supplied materials or workmanship, which are defects that could prevent the vehicle or engine from conforming with listed under What is Covered? on pages 19-20. The warranty coverage period for: • Passenger cars, light duty trucks (applies to vehicles up to 8,500 pounds
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    instructions on proper care in the Owner's Manual and this booklet. • Your vehicle fails to conform, during the warranty or abused. The warranty coverage period for: • Passenger cars, light duty trucks ( warranty period begins on the Warranty Start Date as specified on page 2 of this booklet. 18
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    and the Emissions Performance Warranty. • Air Flow Sensor • Idle Air Control (IAC) Valve • Air/Fuel Feedback Control • Ignition Coil and/or Control Module System and Sensors • Air Induction System • Catalytic Converter • Powertrain Control Module (PCM)* • Electronic Engine Control Sensors and
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    replacement time that is specified in your Owner's Manual; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Lincoln dealer maintains a complete list of parts covered by emissions warranties. For more details about the specific parts
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    , and • Your vehicle is certified for sale in California as indicated on the vehicle emission control information label. * Subject to change, the following states have adopted and are enforcing California emission warranty regulations: - Passenger Car & Light-duty Trucks (up to 8,500 pounds GVWR
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    driver's seat, or trucks with an open cargo area of at least six feet of interior , Oregon, Rhode Island, and Vermont. - Light Heavy-Duty Diesel Engine Vehicles (over 14,000 pounds GVWR up to emission control system warranty on your 2014-model vehicle. In California, new motor vehicles must
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    failure to ensure the performance of all scheduled maintenance. You are responsible for presenting your vehicle to a Lincoln dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. As the vehicle owner, you should also be
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    of the terms of this warranty you may contact the Lincoln Customer Relationship Center at 1- Engine Control (MIL)/On-Board Diagnostic Sensors and Switches (OBD) System • Evaporative Emissions Control • PCV System and Oil Filler Cap System • Secondary Air Injection System • Exhaust Gas changes only 24
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    X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X (1) for Service Engine Soon/Malfunction Indicator Light (MIL) functionality concerns only (2) for MIL illumination only 3.7L MKZ 2.0L MKT 3.5L MKT 3.7L MKT 25
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    connectors, fuel lines, and wiring harnesses that are used with components on the List of Parts. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner's Manual. NOTE: If
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    WARRANTY SERVICE? To get service under your emission warranties, take your vehicle to any Lincoln dealer as soon as possible after illumination of the Malfunction Indicator Light in order to avoid additional penalties.) The deadline for a determination about Emissions Performance Warranty Coverage
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    coverage. To have repairs made under this warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner's Manual. Be sure to save your service receipts and to keep accurate records of all
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    FOR YOUR VEHICLE You can get more protection for your new Lincoln vehicle by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company or subsidiaries of Ford Motor Company (Ford Motor Service Company or the American Road Insurance Company). They
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    your claim with the BBB BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have
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    10. State warranty enforcement laws These state laws - sometimes called "lemon laws" - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain written notification to: Ford Motor Company Lincoln Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 31
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    authorizes only Lincoln Qualified Vehicle Modifiers (QVM's) to perform MKT Town Car/Navigator L Limousine conversions as well as MKT Town Car Hearse conversions. To obtain a list of QVM's, visit our website at: www.fleet.ford.com/limo or call 1-800-34-FLEET. MKT Town Car MKT Town Car (Limousine and
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EW1J 19T201 BA
•
April 2013
•
Second Printing
Warranty Guide
•
Lincoln
•
Litho in U.S.A.
lincolnowner.com
lincolncanada.com
2014 Model Year
Warranty Guide
(Excluding Hybrid)